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Barceló Gran Faro Los Cabos - All Inclusive

3.5-star property
Blvd San Jose S/N, San José del Cabo, BCS 1-855-201-7819
3.7 out of 5
Good!
See all 52 travelocity Reviews

"Poor room condition need maintenance. Need more people to clean out he rooms, no scale on the rooms , " More

By a verified traveler on Sat 12 Aug 2023

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Hotel Description

4-star beachfront property with 5 outdoor pools

Beachfront retreat

Within a 15-minute walk of this Zona Hotelera property, you'll find Playa Hotelera and Plaza Mega Comercial Mexicana. San Jose Estuary and Punta Sur Golf Course are also within 2 miles (3 km).

All-inclusive

This smoke-free property features an attached winery, a full-service spa, and a nightclub. Dine at the beachfront restaurant and relax with beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$224* Per night/room Sep 27 - Sep 28

Premium Room, Sea View (Deluxe Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Room, Beach View (Premium Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, Beach View (Premium Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Barceló Gran Faro Los Cabos - All Inclusive ratings based on 52 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Barceló Gran Faro Los Cabos - All Inclusive

Everyone (15) Couples (20) Family (13)
3 out of 5
Poor room condition need maintenance. Need more people to clean out he rooms, no scale on the rooms ,

Posted by on Aug 12, 2023

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Comment from Hotel Management

Aug 14, 2023 by Guest Service

Dear Vicente,Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are per standard double checked by our head of housekeeping to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services.Regards,Guest Service.

1 out of 5
What I did not like food terrible buffet same thing every day not enough staff to service the tables activity the worst the night shows to short they only last 45 minutes nothing to do in that resort only go to eat the pool and go back to your room no fun I will not go back to that resort

Posted by on Jul 24, 2023

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Comment from Hotel Management

Jul 25, 2023 by Guest Service

Dear Maria Elena,Although we sincerely regret reading that your stay at our Barceló Gran Faro Los Cabos fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us.Cordially,Guest Service.

2 out of 5
Check-in took over an hour, only 2 staff. Very hot and humid. After check-in, on the way to the room, the elevator broke down and with luggage we have to take the stair :-( the ice machine also broken on all floors. We stay at the resort for 6 nights but only allow to dine 3 nights. The food was OK. Staffs speak broken English. Very limited entertainment during the day and night. Jacuzzi also broken. The property everything are broken.

Posted by on Jul 24, 2023

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Comment from Hotel Management

Jul 24, 2023 by Guest Service

Dear Jimmy,Thank you for your visit and constructuve critics. We appreciate the time you took to share your concerns. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Cordially,Guest Service.

4 out of 5
The beach area and the pools are beautiful. I always do all inclusive and the foodcwas the worse i have ever had. The waiter staff at the pool bar is very good. The service at the buffets is terrible and the food is horrendous with limited selection and the same selection everyday. This is the first vacation i can say i lost weight.

Posted by , from Bayside on Jul 21, 2023

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Comment from Hotel Management

Jul 24, 2023 by Guest Service

Dear John Francis,Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Gran Faro Los Cabos hotel. We were very saddened to read your disappointment with the dining expériences, at Barceló we know that meals are an important aspect of our guests' overall holiday expérience therefore we will make sure to take your comments into account to improve in this aspect of our services. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits.Cordially,Guest Service.

4 out of 5
ok

Posted by on May 9, 2023

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Comment from Hotel Management

May 11, 2023 by Guest Service

Estimado Jorge,Gracias por haber elegido nuestro hotel para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.Cordialmente,Servicio al Huésped.

5 out of 5

Posted by on Apr 23, 2023

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Comment from Hotel Management

May 13, 2023 by Guest Service

Dear Edwin Leonel,Thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Cordially,Guest Service.

5 out of 5
all of the staff was really good

Posted by on Apr 23, 2023

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Comment from Hotel Management

Apr 24, 2023 by Guest Service

Dear Edwin Leonel,We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Cordially,Guest Service.

4 out of 5

Posted by on Mar 28, 2023

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Comment from Hotel Management

Apr 19, 2023 by Guest Service

Dear David,Thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Cordially,Guest Service.

5 out of 5
Room was not available at check in time.

Posted by , from sheridan on Mar 16, 2023

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Comment from Hotel Management

Mar 17, 2023 by Guest Service

Dear David,Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Cordially,Guest Service.

2 out of 5

Posted by on Mar 13, 2023

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Comment from Hotel Management

Apr 4, 2023 by Guest Service

Dear Michael,Thank you for making us your choice hotel, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely,Guest Service.

About the Barceló Gran Faro Los Cabos - All Inclusive

Location Blvd San Jose S/N, San José del Cabo, BCS 23400

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Minibar beverages - restrictions apply
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Childcare not included
  • Limited meals offered through room service
  • Surcharge for bottled wine
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Transportation to offsite activities not included
  • All onsite activities, and facilities and equipment included
  • Offsite tours not included
  • Theme parties included

Property Features

Barceló Gran Faro Los Cabos - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. A winery is on site. Barceló Gran Faro Los Cabos - All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a terrace are also featured at the family-friendly Barceló Gran Faro Los Cabos - All Inclusive. Free self parking is available. This 4-star San José del Cabo property is smoke free.

  • 350 guestrooms or units
  • 5 levels
  • 3 buildings
  • 6 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Winery on site
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Barceló Gran Faro Los Cabos - All Inclusive offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with cable channels. Bathrooms include showers, designer toiletries, and complimentary toiletries. This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Las Olas - This beachfront buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Albatros Restaurant - Overlooking the garden, this buffet restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Las Jicamas Mexican - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Gondola Italian - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Kioto Sushi - Overlooking the ocean and golf course, this sushi bar specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 5 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Beach volleyball on site
  • Fishing nearby

Spa Services

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Barceló Gran Faro Los Cabos - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barceló Grand Faro Los
  • Barceló Grand Faro Los All Inclusive
  • Barceló Grand Faro Los Cabos
  • Barceló Gran Faro Los Cabos All Inclusive San Jose del Cabo
  • Barcelo Grand Faro Los Cabos All Inclusive San Jose del Cabo
  • Barcelo Grand Faro Los Cabos San Jose del Cabo
  • Barceló Gran Faro Los Cabos San Jose del Cabo
  • Barceló Gran Faro Los Cabos
  • Barceló Gran Faro Los Cabos All Inclusive
  • Barceló Gran Faro Los Cabos - All Inclusive San José del Cabo

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.