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Altitude by Krystal Grand Los Cabos – All Inclusive

4.0 star property
4-star beachfront hotel near Costa Azul Beach

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Photo gallery for Altitude by Krystal Grand Los Cabos – All Inclusive

Sundeck
3 outdoor pools
Altitude Presidential Suite Ocean View | Bathroom | Shower
Interior entrance
Altitude Governor Suite Ocean View | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Paseo La Jolla s/n Km 29.5, Tranpeninsular, San José del Cabo, BCS, 23405
  • Place, Costa Azul Beach
    ‪7 min walk‬
  • Place, Club Campestre Golf Course
    ‪16 min walk‬
  • Place, Palmilla Beach
    ‪17 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite Superior with Street View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Superior with Street View

  • 678 sq ft
  • Sleeps 4

View all photos for Single Room Standard with Street View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Single Room Standard with Street View

  • 365 sq ft
  • Sleeps 4

Deluxe Room King

7.2 out of 10
Good
(5 reviews)
  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room Double

8.4 out of 10
Very good
(7 reviews)
  • 366 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

One Bedroom Suite

8.8 out of 10
Excellent
(3 reviews)
  • 678 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Altitude Junior Suite Ocean Front King

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Altitude Junior Suite Ocean Front Double

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Garden View King

Altitude Junior Suite Swimout Garden View King | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Altitude Junior Suite Swimout Garden View King

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Altitude Junior Suite Swimout Ocean Front King

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Beach/ocean view

Altitude Junior Suite Swimout Ocean Front Double

  • 752 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Altitude Governor Suite Ocean View

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Altitude Presidential Suite Ocean View

  • 1259 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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  • Pool
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About the neighborhood

San José del Cabo

Beachfront retreat .Within a 15-minute walk of this Costa Azul hotel, you'll find Costa Azul Beach and Palmilla Beach. Also, Mar y Sierra is within half a mile (1 km) and Plaza Mega Comercial Mexicana is within 2 miles (3 km).

What's nearby

  • Costa Azul Beach - 7 min walk - 0.4 miles
  • Playa Hotelera - 14 min walk - 0.8 miles
  • Club Campestre Golf Course - 16 min walk - 0.9 miles
  • Palmilla Beach - 17 min walk - 1.0 mile
  • San Jose del Cabo Art District - 5 min drive - 2.7 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 21 min drive

Restaurants

  • ‪Lobby Bar - ‬6 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Buffet O - ‬6 min walk
  • ‪Coco Cafe - ‬6 min walk
  • ‪Sardina Cantina - ‬9 min walk

About this property

Altitude by Krystal Grand Los Cabos – All Inclusive

4-star beachfront hotel near Costa Azul Beach
Some rates at Altitude by Krystal Grand Los Cabos – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Altitude by Krystal Grand Los Cabos – All Inclusive, you'll find 3 outdoor swimming pools, a health club, and a children's pool. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the pool bar. Spa services, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Altitude by Krystal Grand Los Cabos – All Inclusive.

This 4-star San José del Cabo hotel is smoke free.

  • 102 guestrooms or units
  • Meeting rooms
  • Kid's club (free)
  • Towels for the beach
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site
  • Bar by the pool
Altitude by Krystal Grand Los Cabos – All Inclusive offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 58-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Similar properties

3 outdoor pools, pool umbrellas
Krystal Grand Los Cabos - All inclusive
  • Pool
  • All inclusive
  • Spa
  • Kids pool
3.7 out of 5, Good, 2,238 reviews
$229 nightly
The price is $281
Nov 6 - Nov 7
Total with taxes and fees
Krystal Grand Los Cabos - All inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A poolside bar
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Wheelchairs on site

Room amenities

Entertainment

  • 58-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Altitude by Krystal Grand Los Cabos – All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.30 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Belair Sunclub Cabos Jose Cabo
BelAir Sunclub Hotel Cabos Hotel
BelAir Sunclub Hotel Cabos San José del Cabo
BelAir Sunclub Hotel Cabos Hotel San José del Cabo

Frequently asked questions

How close is Altitude by Krystal Grand Los Cabos – All Inclusive to the airport?

Altitude by Krystal Grand Los Cabos – All Inclusive is 13.3 mi (21-min drive) away from the Los Cabos Intl. Airport (SJD) airport, the closest popular airport to the property.

Does Altitude by Krystal Grand Los Cabos – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Altitude by Krystal Grand Los Cabos – All Inclusive.

How close is Altitude by Krystal Grand Los Cabos – All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Altitude by Krystal Grand Los Cabos – All Inclusive offer free breakfast?

Altitude by Krystal Grand Los Cabos – All Inclusive does not offer free breakfast.

Is there a casino at Altitude by Krystal Grand Los Cabos – All Inclusive?

No, there is no casino at this hotel.

What time is check-in at Altitude by Krystal Grand Los Cabos – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Altitude by Krystal Grand Los Cabos – All Inclusive?

Free parking is not available at this hotel.

Does Altitude by Krystal Grand Los Cabos – All Inclusive have a pool?

Altitude by Krystal Grand Los Cabos – All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Altitude by Krystal Grand Los Cabos – All Inclusive have a spa?

This hotel doesn't have a spa, but it does offer body treatments, facials, and massages.

How close is Altitude by Krystal Grand Los Cabos – All Inclusive to downtown San José del Cabo?

Altitude by Krystal Grand Los Cabos – All Inclusive is 2.2 mi away from San José del Cabo.

Reviews

Altitude by Krystal Grand Los Cabos – All Inclusive Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 81 out of 171 reviews
Rating 8 - Good. 47 out of 171 reviews
Rating 6 - Okay. 31 out of 171 reviews
Rating 4 - Poor. 5 out of 171 reviews
Rating 2 - Terrible. 7 out of 171 reviews

Reviews

6/10 Okay

Keith

Did the job, nothing fancy

Very basic. We did not do the all inclusive. Room was in separate building, Bel Air was bought by Krystal Grand. Parking and check in we're difficult to navigate . Check in was at the Krystal Grand, which wasn't communicated before arrival. Staff is super accomoyand helpful. Room had nice kitchenette but few other amenities/extras
Stayed 4 nights in Jul 2025

8/10 Good

Daniel Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view and room.
Stayed 7 nights in Jul 2025

6/10 Okay

Jose

Disliked: Amenities
We have booked with BelAir and ended up at Krystal Grand..don't know why but I guess its okay. Either way we won't go back. Our rooms were Very,very noisy.not only because the highway was very close but because of all the noise people-staff from hotel were making while doing their chores. Food was ok. I got sick from my stomach. Lots of flies around the food area. Only once we were able to eat at the Italian restaurant and it was a joke. Missing a lot of plates from menu. Almost all of the staff was nice. The one who got our trust was this youg guy from the pool named Urias, Daniel and Cecilia from the Buffet O were really really kind too. Urias was very friendly and he even recognized us from the distance and always wave at us. I didn't like the area because there was construction on the highway. And everything was very far away. So we wont go back soon. We have stayed at better hotels.
Stayed 5 nights in Jul 2025

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, amenities
Nice hotel a little outdated. They highway has highway noise but the food was excellent
Stayed 7 nights in Jul 2025

6/10 Okay

Marwan Husni

Subpar 1st an
Stayed 7 nights in Jun 2025

6/10 Okay

Steven, West Allis

My room was not at BelAir, it was at Krystal This was a disappointment Krystal is ok, the service is not what I expect from a high rated hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Miny Emmanuel

Liked: Staff & service, property conditions & facilities
Very nicely kept Staff very good
Stayed 7 nights in Jun 2025

4/10 Poor

Erin

Liked: Room comfort
Disliked: Cleanliness

It’s alright for a night.

It was okay check in was weird had to walk across to the other property to check in and then walk back. The room was decent but the front door is loud can hear the traffic pretty good. The ceiling in the shower fell down on my head in the middle of the shower. Dry wall got into my eye and scratched it. Later that day had to go to the dr for eyedrops for the scratches on my eye. Told the front desk they sent someone and only said sorry at check out at the very least maybe should have discounted our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Vilson

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia team members at the hotel, Gabriel and Omar, was. Way helpful. They provided an upgrade to our team and booked different restaurants everyday. Great service
Stayed 7 nights in Jun 2025

10/10 Excellent

ANNIE

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2025

10/10 Excellent

Stephanie Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good vacation!! Our concierge, Gabriel, was amazing!! Upstairs bartender made the most AMAZING mojitos!! Food was delicious and lots of choices!!Our only complaint was housekeeping!! They “missed” our room several times. All in all I would highly recommend staying here!! !
Stayed 8 nights in Apr 2025

10/10 Excellent

Carmen Karina Rivas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind and helpful. I’d like to mention bartenders, mini bar service and housekeeping were my favorite! S/O to Carlos, main lobby bartender, he was kind, respectful and very polite!
Stayed 5 nights in Jun 2025

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort
Stayed 1 night in Jun 2025

10/10 Excellent

Jesús

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nos encantó todo.
Stayed 4 nights in Jun 2025

6/10 Okay

Jonathan

Traveled with group
Liked: Cleanliness, property conditions & facilities
Belair is on opposite side where everything is, the food was terrible.
Stayed 3 nights in Jun 2025

6/10 Okay

Daniel

Traveled with group
Liked: Cleanliness, property conditions & facilities
Belair is on opposite side where everything is, the food was terrible.
Stayed 3 nights in Jun 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
We get there with are family had to wait 40 minutes for someone to check us in then put us in two of the worst rooms they had by the garbage cans that a truck came every morning at 7 o’clock and woke everybody up. The toilet didn’t work properly. Had somebody come up twice to fix it still didn’t work. The shower was plugged holes in the floor in the bathroom from the tile balcony door did not shut properly are open properly. The food at the buffet was very poor and limited, and the service was not very good. and before we left the air conditioner stopped working and the TV shut down. I would not recommend the hotel to anybody.
Stayed 7 nights in May 2025

2/10 Terrible

Oscar Fernando

Business traveler
Disliked: Staff & service, room comfort

MALA EXPERIENCIA / NO LO RECOMIENDO

Muy mala actitud en la atención al hacer check in, no hay personal en lobby del BelAir, tuve que moverme al Krystal, mas de 1 hora el proceso, de mala gana la persona, sin indicaciones, nadie me llevó a la habitación, tuve que levantar un reporte a la persona... Detalles en restaurant, el a/c del cuarto no baja de 22 grados, nonme pudieron imprimir estado de cuenta en check out... En fin, nunca había tenido tantis detalles en una estadía en hotel, hay muchas opciones en Los Cabos, no recomiendo BelAir o Krystal, tampoco yo vuelvo a hospedarme con ellos.
Stayed 5 nights in May 2025

4/10 Poor

jessica

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
La comida esta super escasa, y el servicio la mayoria atiende de malas.
Stayed 5 nights in May 2025

10/10 Excellent

Daisy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of this facility was amazing! The housekeeping actually does a great job. The staff were very very friendly and helpful. Food options were good. Drink options were great. Hotel had different activities everyday. The pools were great as well. The only small downside was that even though there is direct access to the beach from the hotel the beach area outside the hotel was not safe to swim. Unsure if this is year round or just certain times out of the year. Overall great and would definitely return.
Stayed 3 nights in May 2025

8/10 Good

Stephanie K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are amazing and the staff is very kind. The rooms are a bit run down and there is a loud road just behind. But the property is gorgeous.
Stayed 3 nights in May 2025

8/10 Good

Valerica

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Apr 2025

8/10 Good

Travis

Traveled with family
Liked: Cleanliness
We stayed at the Bel Air/Krystal Grand in San José del Cabo for three nights in late April/early May. It’s a family-friendly, budget-conscious resort with nice pools and kid areas, and thankfully not a party scene—quiet and relaxed. Beach access was great, and most of the staff were friendly and welcoming. The buffet was decent, rotating between Mexican and Italian themes, though options for picky eaters (like our 9-year-old) were limited. Room service nuggets were $15 with tip. Outside of the buffet, dining was underwhelming—the grill restaurant served a thin “New York steak” with five fries, two wings, and tiny ribeye skewers. We laughed and went back to the buffet. We initially checked into the Bel Air side, but both pullout sofas were broken and one bathroom latch didn’t work. Front desk staff there (notably Tania) was unhelpful and dismissive. We were eventually moved to the Krystal Grand side, which was more spacious but oddly laid out—we had to move furniture to use beds and dodge a low-hanging chandelier. Overall, we had a decent stay and enjoyed the beach and pool. The resort isn’t luxurious, but it’s fine if you’re after a mellow family trip. That said, hospitality on the Bel Air side could use improvement, and next time I’d check more reviews beyond just Expedia.
Stayed 3 nights in Apr 2025

10/10 Excellent

JESUS E

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort

You get what you pay for

Service was poor, but location wasn't bad. You had to buy all inclusive to eat any food on property. Adult pool was clean, but amenities were out dated.
Stayed 2 nights in Apr 2025