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Top Hotel

The Lumen

4-star property
6101 Hillcrest Ave, Dallas, TX 1-855-201-7819
4.5 out of 5
Wonderful!
See all 10 travelocity Reviews

"Wonderful hotel and great restaurant! Always look forward to returning to the Lumen. " More

By a verified traveler on Wed 17 May 2017

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Hotel Description

4-star hotel near Southern Methodist University

Park Cities stay

A stay at this Park Cities hotel places you within half a mile (1 km) of Southern Methodist University and 3 miles (5 km) of NorthPark Center. Dallas World Aquarium and Sixth Floor Museum are also within 6 miles (10 km).

Renovated in 2018

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and valet parking. Enjoy the seasonal outdoor pool and perks like free WiFi.

Deluxe Room, 1 King Bed (King Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$205* Per night/room Apr 9 - Apr 10

Superior Room, 1 King Bed (Executive Studio)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Terrace (Terrace Studio)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Luxury Suite Accessible)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible (King Premier Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Basic Room, 2 Queen Beds (Queen Queen Premier Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Lumen ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Lumen

Everyone (3) Couples (1)
4 out of 5

Posted by , from JACKSONVILLE on Aug 21, 2022

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5 out of 5
Ok

Posted by on Mar 13, 2022

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Comment from Hotel Management

Mar 14, 2022 by Tiffany Jarrett- Guest Services Manager

Thank you so much for your feedback! We are pleased to hear you enjoyed your stay and we look forward to having you here with us again in the near future!

3 out of 5
N/a

Posted by , from Boston on Sep 27, 2021

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Comment from Hotel Management

Oct 4, 2021 by Guest Services

Thank you for your feedback! We hope to have you with us again soon.

5 out of 5
The stay was great

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 16, 2021 by John M.

Thank you for your feedback! We are so glad that you enjoyed your stay with us at The Lumen and we look forward to having you with us again soon.

5 out of 5

Great hotel just across the street from SMU.

Pros: Location and the Restaurant.
Cons: Great, as is.
Location: SMU - beautiful area of Dallas. Close to designer shopping.
Wonderful hotel and great restaurant! Always look forward to returning to the Lumen.

Posted by , from Colorado on May 17, 2017

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4 out of 5

This hotel has just been renovated and very contemporary in style.

Pros: Close restaurants
Very nice and just renovated. Good food and nice rooms. valet parking

Posted by , from Memphis, TN, USA on Oct 10, 2012

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5 out of 5

Awesome stay with my two dogs!

Pros: Free breakfast, Quiet
I stayed at the The Lumen, a Kimpton Hotel Saturday and Sunday Aug 4th and 5th with my mom and my two dogs. We were visiting my sister at SMU. The location is perfect as the hotel is right across the campus of SMU. I walked the dogs Sunday and Monday morning and evening and felt perfectly safe. The neighborhood was really nice and quiet. The staff at the hotel from the valet to the receptionist to the bell front door man were extremely friendly and helpful. I loved how everyone was so nice and friendly to my golden retriever dog and rat terrier dog. The room was extremely clean and beautiful. The bed is a bit low but still comfortable. Loved the modern look of the hotel and room and most of all, I was extremely happy that I was able to stay in a super nice and comfortable hotel with my two dogs. The hotel did not charge me a fee for my dogs which was a plus. My overall experience was nothing but wonderful even with the hotel being under renovation.

Posted by , from Denver, CO, USA on Aug 14, 2012

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4 out of 5

Lovely hotel...too bad I couldn't get cell coverage

Pros: Free Internet, Quiet
Cons: cell coverage issues
I really enjoyed everything this hotel had to offer. I just felt obligated to warn business travelers that this was a complete dead zone for my cell phone. From what the staff told me, they hear the complaint often and have done everything they can to work with the, can you hear me now, provider but unfortunately you can not receive or place calls on the premises. Like I said though, I loved the hotel, the staff, the restaurant, the wine hour and the location....just business wise it is tough to be on a week long trip without the use of your phone. At least I could e-mail from tablet!

Posted by , from Newport Beach on Nov 15, 2011

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5 out of 5

Unique place to stay - wonderful

We stayed in one of the Lux suites with our dog and it was a great experience. Has a great 50s-60s vibe... very comfortable, clean, prompt service, very friendly staff. Skip the boring same old places and try the Hotel Lumen! Dogs really are welcomed! Definitely will stay there again on our next trip to Dallas.

Posted by on Dec 5, 2009

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5 out of 5

AWESOME

The room was awesome. The tub was to die for. The staff was exremely nice and accommmodating. The bed was the most comfortable hotel bed I have ever slept in. Would definitely reccomend this hotel and would love to stay there again!

Posted by on Dec 24, 2008

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About the The Lumen

Location 6101 Hillcrest Ave, Dallas, TX 75205

Property Features

The Lumen offers its guests a seasonal outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly The Lumen. Parking is available for a fee. A complete renovation of The Lumen was completed in September 2018. This 4-star Dallas hotel is smoke free.

  • 90 guestrooms or units
  • 4 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Built in 1963
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Dallas Medical-Market Center Station (7.8 km / 4.9 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Lumen offers 90 air-conditioned accommodations with safes and bathrobes. Beds feature Egyptian cotton sheets and premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Front Room Tavern - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.

Pet Policy

  • Pets: USD 35 per accommodation, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–16 per person
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Lumen Hotel
  • The Lumen Dallas
  • The Lumen Hotel Dallas

You should know

  • The seasonal pool will open in April and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.