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"Had to change rooms twice because they gave us a room that 1-was already occupied 2-door wouldn’t lock 3-we should’ve moved yet again but was too tire ... " More

By a verified traveler on Sun 08 Aug 2021

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Hotel Description

3-star aparthotel near SouthPark Mall

Executive Park stay

Your stay at this Executive Park aparthotel places you within 2 miles (3 km) of Tyvola Square and United States Citizenship and Immigration Services office. York Road Community Park and Renaissance Park are also within 3 miles (5 km).

Free perks

This aparthotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, conference center, and conference space. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 149 apartments also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, premium bedding, and coffee/tea makers. Housekeeping is available once per stay.

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$72* Per night/room Mar 26 - Mar 27

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking (Tub with Grab Bars)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wyndham Garden Charlotte Airport Southeast ratings based on 29 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Wyndham Garden Charlotte Airport Southeast

Everyone (12) Couples (6) Family (6)
1 out of 5
I have traveled to so many hotels. Never have I ever seen 2 cops standing in the lobby and to be told by the front desk which is behind what appears to be bullet proof glass “it’s routine”. Food crumbs and dirt all along the base boards in the hotel. Also check out the actual site of this particular hotel bc it isn’t the one you’re actually booking here! Will never be back to this Wyndham ever again. I was scared and slept on top of the covers!

Posted by on Nov 9, 2021

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Comment from Hotel Management

Nov 12, 2021 by joe

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In these times we are short staffed due to the Virus. We are hiring staff but it hard to get good help that wants to work. Your feedback is very important to us, and I am saddened to hear that your stay was less than satisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. , We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Joe Oswald

1 out of 5
I drove all the way from Maryland and when i got to the hotel it was extremely disgusting

Posted by on Oct 30, 2021

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Comment from Hotel Management

Nov 12, 2021 by joe

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In these times we are short staffed due to the Virus. We are hiring staff but it hard to get good help that wants to work. Your feedback is very important to us, and I am saddened to hear that your stay was less than satisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. , We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Joe Oswald

1 out of 5
The room were in had roaches and smelled like smoke. For this to be Wyndham I was very disappointed and would like someone to follow up because that’s not acceptable and I took picture of the roach I had to kill in the bathroom. On top of that you had people hanging outside along with the staff as well. Staff was very polite just not professional the way they should’ve been.

Posted by on Aug 24, 2021

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3 out of 5
Had to change rooms twice because they gave us a room that 1-was already occupied 2-door wouldn’t lock 3-we should’ve moved yet again but was too tired because the remote for tv didn’t work.

Posted by on Aug 8, 2021

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1 out of 5
Website advertises restaurant and bar on premises... no restaurant. You can order food from the "bar"... "bar" consists of approx 6 liquor bottles. Continental breakfast is a "go bag?"... prepackaged frozen waffles with syrup and tiny orange juice. No coffee aside from individual serving in room. Back elevator didn't work... had to walk and use the one in the middle of the hotel. There was a $150 security deposit that we were not aware of. Lobby restroom was nasty and out of TP when we arrived. Pool was luke warm. I would NOT recommend this establishment to anyone.

Posted by on Aug 2, 2021

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5 out of 5
The bed sleep Great. Front desk was super nice. Trouble with TV fixed in minutes.

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 20, 2021 by Chris Assistant GM

Thank you for your recent stay with us and thank you for taking the time to share your experience with others on this site. I am pleased to see you had good stay with us and our staff was responsive Safe Travels home!

3 out of 5

Posted by on Jul 6, 2021

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2 out of 5
Not happy with my stay

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jun 29, 2021 by Shorlanda

We do apologize that your stay was less then satisfactory. We strive to do all we can to make sure all guest stay and leave happy. Please allow us to show you the hospitality that we strive to provide. We hope to see you again. Best Regards Shorlanda Spencer Director Of Sales

2 out of 5
the place smelled clean, yet the first room we found bed bugs. second room that we were givin was clean and clear of the bed bugs. pool was drained and people were coming off hte streets into the hotel

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 15, 2021 by joe

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay was less than satisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. , We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Joe Oswald GM

1 out of 5

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 15, 2021 by joe

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay was less than satisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. , We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Joe Oswald GM

About the Wyndham Garden Charlotte Airport Southeast

Location 440 Griffith Rd, Charlotte, NC 28217

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. You'll find a 24-hour business center on site. Event space at this aparthotel measures 1400 square feet (130 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Wyndham Garden Charlotte Airport Southeast. Limited free parking is available on a first-come, first-served basis. This 3-star Charlotte aparthotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 4 levels
  • 1400 sq ft of conference space
  • 130 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Parking

RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Wyndham Garden Charlotte Airport Southeast offers 149 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free on-the-go breakfast on weekends from 5:30 AM to 10:00 AM.

Wyndham Garden Charlotte Airport Southeast has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20 per accommodation, per stay
  • Breakage deposit: USD 20 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Wyndham Garden Charlotte Executive Park Hotel
  • Wyndham Garden Executive Park Hotel
  • Wyndham Garden Charlotte Executive Park
  • Wyndham Garden Executive Park
  • Wyndham Charlotte Southeast
  • Wyndham Garden Charlotte Executive Park
  • Wyndham Garden Charlotte Airport Southeast Charlotte
  • Wyndham Garden Charlotte Airport Southeast Aparthotel
  • Wyndham Garden Charlotte Airport Southeast Aparthotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.