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"All was fine. Thank you for a fine experience when I had to find a quick hotel near the airport. " More

By a verified traveler on Fri 27 Jul 2018

Hotel Description

Hotel near Renaissance Park in Charlotte

Heart of Charlotte

A stay at this Executive Park hotel places you within 3 miles (5 km) of Renaissance Park and 6 miles (10 km) of Charlotte Regional Farmers Market. Billy Graham Library is within 6 miles (10 km) and Bank of America Stadium is within 9 miles (15 km).

Renovated in 2017

This hotel doesn't skimp on freebies - guests receive free full breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a seasonal outdoor pool on site, and laundry facilities and free newspapers are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 143 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, down comforters, and free local calls are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$68* Per night/room Oct 3 - Oct 4

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queens, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn Charlotte Airport Uptown ratings based on 16 Verified Reviews

Review Summary
2.2 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn Charlotte Airport Uptown

Everyone (1)
4 out of 5
All was fine. Thank you for a fine experience when I had to find a quick hotel near the airport.

Posted by on Jul 27, 2018

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Comment from Hotel Management

Aug 1, 2018 by Property Coordinator

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again in the future!

2 out of 5

Not a 3 star hotel

The hotel was very hard to find first of all and secondly, it was indicated to be a 3 star ( lol )hotel. The walls were shabby, yellow, the housekeeping room was across from my room. The door was open and it looked like all the paint was peeling off the walls and door. In my room there was a large hole in the wall at the baseboard with tacks sticking out of the carpet. Flecks of something black in the ice. I wouldn't stay there again.

Posted by on Nov 30, 2008

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3 out of 5

Unsatisfied Customer!

Eventhough my stay was short, I was slightly disappointed the moment I walked into my room & hotel. Don't get me wrong the room appeared to be very clean but our blanket had cigeratte burns in it, the remote control back piece that holds the batteries was taped up and on the day of check out I was hassled by house keeping to leave my room 45min. early because they had to get the rooms cleaned before 11am. The manager of House keeping actually knocked on the door to tell me that they were on a budget and they needed to get in the room ASAP before the time ran out because they couldn't afford to pay their workers to work pass that time. I was highly upset by this because I paid to be there until 11am and felt that I should not have to compromise my stay. With all the confusion, I voluntarily left the room only to sit in the lobby for the remainder time waiting for my hubby to get back from a business affair. Lastly, when coming in the hotel the automatic sliding doors didn't work,a guest actually had to play with the door to get it to open for us. Besides all that chaos the owners were very apologetic and offer me a room to wait in and a discount on our next stay. Not! I will never stay at another comfort inn in no state.

Posted by on Nov 8, 2008

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3 out of 5

Danger WIll Robinson Danger

Beware when you stay here that its a bit run down. Staff was friendly...

Posted by on Jun 15, 2008

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1 out of 5

Run away far away

The staff was terrible and the rooms was nasty had to change room 2 times because of the dirty rooms and nasty comforters, site said hotel was close to the airport it is actually almost 9 miles away.

Posted by on Dec 8, 2007

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1 out of 5

Beware!!

I was extremely disappointed with this hotel. Our bathroom was not clean. There was hair on the floor and a ring around the tub. The door connecting the 2 rooms needed serious repair. The air conditioner made a loud noise when it cycled on and woke me up every 20 minutes, and the mattress was extremely uncomfortable. The front desk employees were not friendly. They seemed annoyed when I called to ask for directions to the hotel. I would not recommend staying here.

Posted by on Jun 15, 2007

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1 out of 5

Not for sleeping

We chose this hotel because of its proximity to the airport. We had an early morning flight and drove down the day before our flight. Due to the extremely noisy air conditioner and the highway noise, we embarked on an eight hour flight exhausted due to lack of sleep. The stale odor in the room was also off-putting. I would not recommend this hotel to anyone

Posted by on May 22, 2007

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4 out of 5

Overall good hotel!!!

This is a great hotel for this price. The staff was very helpful and curtious . The room was very clean , bathroom was clean .. The bed was clean also.. Overall , I would recommend this hotel for someone who is going to stay for a short stay..

Posted by on Apr 30, 2007

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3 out of 5

Unknown

The hallways had a stale odor and the bathroom was not as clean as it could be, otherwise it was fine.

Posted by on Apr 26, 2007

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3 out of 5

Unknown

The hallways had a stale odor and the bathroom was not as clean as it could be, otherwise it was fine.

Posted by on Apr 26, 2007

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About the Comfort Inn Charlotte Airport Uptown

Location 5822 Westpark Dr, Charlotte, NC 28217

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Charlotte Airport Uptown. Free self parking is available. A complete renovation of Comfort Inn Charlotte Airport Uptown was completed in October 2017. This Charlotte hotel is smoke free.

  • 143 guestrooms or units
  • 6 levels
  • Full breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Comfort Inn Charlotte Airport Uptown offers 143 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Credit card pre-authorization
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Comfort Inn Executive Park
  • Comfort Inn Executive Park Charlotte
  • Comfort Inn Executive Park Hotel
  • Comfort Inn Executive Park Hotel Charlotte
  • Charlotte Comfort Inn
  • Comfort Inn Charlotte
  • Comfort Charlotte Uptown
  • Comfort Inn Executive Park
  • Comfort Inn Airport Near Uptown Charlotte
  • Comfort Inn Charlotte Airport Uptown Hotel
  • Comfort Inn Charlotte Airport Uptown Charlotte
  • Comfort Inn Charlotte Airport Uptown Hotel Charlotte

You should know

  • Comfort Inn Charlotte Airport Uptown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.