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Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Gaviota Azul Beach

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Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Photo gallery for Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

View from room
On the beach, beach cabanas, sun loungers, beach umbrellas
Free minibar, in-room safe, desk, blackout drapes
5 bars/lounges, 2 poolside bars
Outdoor pool, pool umbrellas, sun loungers

Overview of Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Reviews
9.4

Exceptional

Popular amenities

  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Cancun, QROO, 77500
  • Popular LocationGaviota Azul Beach2 min walk
  • Popular LocationCancun Convention Center7 min walk
  • Popular LocationForum Beach8 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)27 min drive

Room options

View all photos for Turquoize Sky Swim Up Ocean Front Master King

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Swim Up Ocean Front Master King

  • 690 sq ft
  • Ocean view
  • Sleeps 3

View all photos for Turquoize Ocean Front Master King

Free minibar, in-room safe, desk, blackout drapes

Turquoize Ocean Front Master King

  • 690 sq ft
  • Ocean view
  • Sleeps 3

View all photos for Turquoize Sky Ocean Front Master Double

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Ocean Front Master Double

  • 689 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Ocean Front Master Double

Free minibar, in-room safe, desk, blackout drapes

Turquoize Ocean Front Master Double

  • 690 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Swim Up Ocean Front Master Double

  • 690 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Sky Ocean Front Master King

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Ocean Front Master King

  • 689 sq ft
  • Ocean view
  • Sleeps 3

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About the neighborhood

Cancun

Beachfront retreat .Within a 10-minute walk of this Zona Hotelera property, you'll find Gaviota Azul Beach and Forum Beach. La Isla Shopping Mall and Tortuga Beach are also within 3 miles (5 km).

What's nearby

  • Gaviota Azul Beach - 2 min walk
  • Cancun Convention Center - 7 min walk
  • Forum Beach - 8 min walk
  • Caracol Beach - 9 min walk
  • Chac Mool Beach - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • Hooters - 7 min walk
  • Mandala - 7 min walk
  • Krystal Cancún - 4 min walk
  • Coral Café - 4 min walk
  • Monkey Business - 6 min walk

About this property

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

5-star beachfront property near Gaviota Azul Beach
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive like an outdoor pool and an outdoor tennis court.

There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a spa tub, a steam room, and a fitness center. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Cancun property.

  • 160 guestrooms or units
  • 8 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • 1 conference room
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offers 160 air-conditioned accommodations with outdoor private spa tubs and MP3 docking stations. Rooms open to furnished balconies. 48-inch flat-screen televisions come with digital channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Zen Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 48-inch flat-screen TV with digital channels
  • MP3 dock

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Turquoize Hyatt Ziva Cancun Resort
Turquoize Hyatt Ziva Resort
Turquoize Hyatt Ziva Cancun
Turquoize Hyatt Ziva
Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property
Turquoize Hyatt Ziva Cancun Adults All Inclusive
Turquoize Hyatt Ziva Adults All Inclusive
Turquoize at Hyatt Ziva Cancun Adults Only
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
Turquoize at Hyatt Ziva Cancun
Turquoize Hyatt Ziva Adults I
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive

Frequently asked questions

How close is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive to the airport?

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is 14.8 mi (28-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

As of Apr 28, 2024, prices found for a 1-night stay for 2 adults at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive on Apr 30, 2024 start from $811.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive.

How close is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offer free breakfast?

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are nearby.

What time is check-in at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

This property offers free self parking and valet parking.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have a pool?

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive features an outdoor pool.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have a restaurant?

There are 8 onsite restaurants, offering options like Italian cuisine and a poolside location.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Zen Spa, where you can enjoy facials, hydrotherapy, and body treatments.

How close is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive to downtown Cancun?

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is 3.1 mi away from Avenida Kukulkan.

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 809 out of 1001 reviews" "
Rating 8 - Good. 111 out of 1001 reviews" "
Rating 6 - Okay. 30 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

LAITH

Stayed 6 nights in Jan 2024

10/10 Excellent

Alex

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort
Stayed 4 nights in Jan 2024

10/10 Excellent

tany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property in an excellent location. Well designed resort. Food was good, the restaurants were great. Staff were fantastic. Great coffee shop onsite.
Stayed 3 nights in Jan 2024

8/10 Good

GIOVANNI

Stayed 6 nights in Jan 2024

10/10 Excellent

Abdullah

Stayed 4 nights in Dec 2023

10/10 Excellent

MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

ARIE

Stayed 6 nights in Dec 2023

10/10 Excellent

Jianhua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

4/10 Poor

Michelle

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Sharelle Tamara De

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marissa and David were GREAT! Upon arrival the view takes you away. They take you to check in while showing you around. Sparkling wine was tasty. The butler takes you to your room and gives a tour. Everything was free also was given a free bottle of tequila. Did not want to leave and ready to book next trip for longer. Went in December 2023 and the weather was perfect!
Stayed 3 nights in Dec 2023