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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property
4-star beachfront resort near Hotel Zone Beaches

Choose dates to view prices

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business center
Pool views, serves lunch, dinner, and happy hour
Lobby
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar

Explore the area

Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Interactive Aquarium
    ‪2 min walk‬
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Marlin Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(29 reviews)
  • 740 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Property amenity

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(54 reviews)
  • 400 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(24 reviews)
  • 1140 sq ft
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

  • 1140 sq ft
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

  • 740 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

Property amenity

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
  • All inclusive
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About the neighborhood

Cancun

Beachside getaway.A stay at this Zona Hotelera resort places you steps from La Isla Shopping Mall and within a 10-minute walk of Hotel Zone Beaches. Gaviota Azul Beach and Iberostar Cancun Golf Course are also within 3 miles (5 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.1 miles
  • La Isla Shopping Mall - 3 min walk - 0.2 miles
  • Marlin Beach - 8 min walk - 0.5 miles
  • Cancun Convention Center - 8 min drive - 2.5 miles
  • Gaviota Azul Beach - 8 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Duna Pool Bar - ‬2 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4-star beachfront resort near Hotel Zone Beaches
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. This eco-certified resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Free self parking and valet parking are available.

This 4-star Cancun resort is smoke free.

  • 1 building
  • 580 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Built in 2007
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 580 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

4 outdoor pools, free cabanas, pool umbrellas

The Westin Resort & Spa, Cancun

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.2 out of 5, Very Good, 2,016 reviews
$104 nightly
The price is $130
Jul 12 - Jul 13
Total includes taxes and fees
The Westin Resort & Spa, Cancun

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 495 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 hot tubs
  • 4 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 20 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 700.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 495.00 per person
  • Rollaway bed fee: MXN 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

How close is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun to the airport?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is 12.3 mi (20-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of Jul 5, 2025, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on Jul 30, 2025 start from $156.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have an airport shuttle?

Airport shuttle services are not available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun.

How close is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offer free breakfast?

Free breakfast isn’t provided at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, but buffet breakfast is offered for a fee of MXN 495.00 per person. It's available every day from 7 AM to 11:30 AM.

Is there a casino at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, there is no casino at this resort, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are nearby.

What time is check-in at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

This resort offers free self parking and valet parking.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun features 4 outdoor pools and a children's pool.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a restaurant?

There are 3 onsite restaurants, offering options like local and international cuisine, ocean views, and al fresco dining.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a spa?

This resort has a spa, which features facials, deep-tissue massages, and detox wraps.

How close is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun to downtown Cancun?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is 0.8 mi away from Avenida Kukulkan.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1005 reviews
Rating 8 - Good. 198 out of 1005 reviews
Rating 6 - Okay. 65 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 43 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property, pools were stunning. Heated pools open 7:00 AM-10:00 PM, multiple hot tubs that stayed open 24/7. Breakfast buffet was small but tons of fresh fruit and bakery and you could order stuff not on buffet but also included. Dinner food not great but tons of restaurants within 2 minutes walking. Drinks were good, staff amazing and friendly and our 1 BR suite was very nice and offered some separation from the kids at night. Overall great vacation and would stay again. Not all inclusive but not terrible bring a tumbler and buy a bottle from duty free on the way in! Drinks by pool were $9-$14 not terrible. Affordable lunch served poolside or right to your cabana on the beach.
Stayed 5 nights in Jun 2025

6/10 Okay

Rachel, NEW ORLEANS

Stayed 4 nights in May 2025

6/10 Okay

Rachel, NEW ORLEANS

Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed at this property for 4 nights. The room is clean, the shower is very good, and room view is wonderful. The hotel is huge and it doesn’t hurt to place more signs to help the guests to navigate:). However, I must say the service is not consistent in this hotel. The concierge and spa staff are very nice and helpful, but I CAN NOT say the reception staff at check-in is friendly (the gentleman who wears a pair of glasses in black frame). He rudely told me to “ go ask the concierge where is the location for breakfast, they will tell you.” and it sounds like answering this question is not supposed to be his job. I hope the hotel will provide more training. Our server at resort’s main restaurants is pretty much “tourist fatigue” with lukewarm service. Otherwise, all is fine.
Stayed 4 nights in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 7 nights in Mar 2025

6/10 Okay

Omar

Stayed 1 night in Mar 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed everything about this place
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property for a family vacation perfectly located in the middle of the peninsula
Stayed 2 nights in Nov 2024

10/10 Excellent

alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and safe! Service was excellent and everyone was very cordial.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eldon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not an " All Included" hotel, just in case this is what you look for.
Stayed 3 nights in Feb 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property and the service is excellent.
Stayed 9 nights in Feb 2025

10/10 Excellent

Gasper

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was everything amazing
Stayed 4 nights in Feb 2025

10/10 Excellent

anthony, port washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean property. Huge nice clean pools. Jacuzzi spa beautiful beach. Friendly staff. Good food. Nice rooms. Convenient to all.
Stayed 4 nights in Feb 2025

10/10 Excellent

Fernando

Stayed 5 nights in Jan 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had an amazing time at the hotel. Location is great, close to shopping; the beach was really nice, as were the pools. The room was big and had everything we needed. I wouls recommend this hotel and I would definately stay here again.
Stayed 5 nights in Feb 2025

6/10 Okay

Christina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are lovely, but they nickle & dime you to death. By the time you pay for every drink, meal, & overpriced groceries at their market, it is much cheaper to choose one of the all-inclusive options, with the same quality of rooms & grounds.
Stayed 5 nights in Jan 2025

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
I like the flexibility of dining out or being able to cook in the room...the washer and dryer is a big plus if on an extended stay. I have been staying at this location for the last 10 years.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing pool, off-putting salespeople on site

Incredible resort with the most breathtaking pool, however…don’t expect to check in on time. You won’t get your room for a couple hours after their already late check-in time (we and many others were stuck in the lobby til 6), and yet you have to check out at 10AM. Furthermore, when they check you in, they pass you off to a “special concierge”…you feel special, right? Wrong. They’re just there to pepper you with up-sales, hectoring you to do this weird cult meeting with their sales people. It’s really off-putting, and throughout your stay, that “concierge” will haunt you if you walk through the lobby, badgering you to go to the cult sales meeting. It’s really bizarre. Hotel does a decent job of preventing the old folks from claiming pool chairs at 6AM with a book and not coming back til 2…after 45 mins, they’ll clear your stuff. However, there aren’t nearly as many loungers as there are guests, so if you don’t claim your spot by 9AM, you’re relegated to pool purgatory. Rooms are great, pool is great, food is very mediocre, beach area is great, grocery mart is great with an in-house Starbucks, gym is small, but good. Definitely a great place, all of the staff except the creepy concierges are great.
Stayed 5 nights in Jan 2025

8/10 Good

Nancy, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large property! Very clean. Beautiful pools and beach. Dining options were good. Had washer dryer in our studio along with a whirlpool tub and small kitchen which was good to have in the room. We don't like adjoining rooms (as you can hear everything through the door) which we got but luckily there was nobody next door for our entire stay. We had an Air conditioning leak which caused a small part of the plaster to fall. They came right away to fix it and plastered it back without fixing the leak and it happened again! Otherwise, the room was clean and comfortable. Friendly check in and nice staff. Would stay here again.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Meh

Property is great for kids but not for romantic getaway. Area is convenient and very safe. Getting an umbrella on the beach was like hunger games. Food was comically bad. Room was nice enough but smelled like mildew. Fridge wasn’t cold despite changing the settings- used freezer as fridge since it wasn’t very cold either. Respect people trying to make a living, but peddlers coming up to us on beach every 20 min trying to sell sunglasses or jewelry etc was annoying and not something we experienced at other Cancun resorts. Housekeeping knocked every morning from 8:30-9am and if we were still in room they didn’t come back. We paid a lot more than usual because of new years peak pricing, so generally would be less bothered by all of this, but for the money, not worth it. We’ll go back to the intercontinental next time
Stayed 7 nights in Dec 2024

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were great. Very clean and easy to get around. The beach is one of the best we have experienced in Cancun. The downfall was access to loungers. During our 5 day stay, we never got a chair poolside and the latest we went down to the pool was 9:30 am. It was very disappointing. We did get chairs on the sand on the beach, but there were a few very windy days that made it uncomfortable to sit on the beach.
Stayed 4 nights in Jan 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is fine with this hotel and surrounding areas, very well located
Stayed 1 night in Sep 2024

6/10 Okay

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants at this resort close way to early is the only down fall.
Stayed 5 nights in Dec 2024