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4.4 out of 5

"There were a lot of things that were great. However they only have two restaurants and tell you to go to other hotels to take advantage of other resta ... " More

By a verified traveler on Wed 29 Jan 2020

Hotel Description

4-star beachfront property near Tortuga Beach

On the beach

Within a 15-minute walk of this Zona Hotelera property, you'll find Langosta Beach and Turtle Beach. Tortuga Beach and Cancun Convention Center are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features 4 restaurants, 2 outdoor pools, and 2 outdoor tennis courts. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a playground, and families will appreciate the onsite laundry facilities.

Soaking tubs, free WiFi

The 201 guestrooms have 2 bedrooms and offer free WiFi. Deep soaking bathtubs are included, along with well-equipped kitchens with refrigerators and stovetops.

Villa, 2 Bedrooms, Kitchen, Resort View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$261* Per night/room Aug 8 - Aug 9

Family Master Villa, 2 Bedrooms, 2 Bathrooms, Resort View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Master Villa, 2 Bedrooms, 2 Bathrooms, Resort View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms, Kitchen, Beachside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Villa, 2 Bedrooms, Kitchen, Garden View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Villa, 2 Bedrooms, Kitchen, Beach View

Bed Count 1 King Bed Maximum Occupancy 5 Max

The Royal Cancun All Suites Resort - All Inclusive ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Royal Cancun All Suites Resort - All Inclusive

Everyone (5) Family (4)
5 out of 5

Posted by on Feb 15, 2020

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5 out of 5

Posted by on Feb 4, 2020

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3 out of 5
There were a lot of things that were great. However they only have two restaurants and tell you to go to other hotels to take advantage of other restaurants. In order to do this you Have to take a taxi, ride the city bus or take the complimentary hotel shuttle. However, the shuttle was broke our ENTIRE stay and we had four kids with us. They made us switch rooms in the middle of our stay. They advertised kids activities and every time my kids went down to do the advertised kayaking, snorkeling, paddle boarding, etc they didn’t hold the activity. They held the actual advertised activity one out of six days. There was an activities man named Sam who was awesome. He went out of his way to take the kids to do all the things that had been cancelled. On the positive side our room was big, the food they did have was great, hotel felt very safe and was family oriented.

Posted by on Jan 29, 2020

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5 out of 5
Staff is all friendly and awesome!! No one said a word about buying into timeshare once which I thought was awesome because every other place we stayed at that is all you hear about for 2 days! Great place for a family vacation! Will definitely go back!!

Posted by on May 27, 2019

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5 out of 5
The personal concierge was a perfect addition. Leslie was above and beyond perfection. This hands down was the best resort I've stayed in.

Posted by on May 24, 2019

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5 out of 5
The staff was very friendly, the attention excellent

Posted by on May 7, 2019

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5 out of 5

Best vacation we ever had

The staff was so friendly and the rooms were very nice and super clean! Loved the resort and will definitely be going back!

Posted by on Aug 25, 2018

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5 out of 5
We stayed there for five nights, We had no problems with the resort from the front staff to the all our waiters.

Posted by , from Texas on Aug 17, 2018

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2 out of 5

shallow water, no swimming

Pros: price
Cons: much,much...
shallow water, no swimming, no kayak, no sailboat, no water activities, no entertainments, quiet and deserted after 8 p.m.

Posted by , from detroit,MI on Dec 9, 2017

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About the The Royal Cancun All Suites Resort - All Inclusive

Location Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • Meals, snacks, and beverages included

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled liquor
  • Gratuities
  • Taxes

  • Food and beverage restrictions apply
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled liquor
  • Taxes not included
  • Gratuities not included
  • Premium food items not included

Property Features

The Royal Cancun All Suites Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to The Royal Cancun All Suites Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club, and outdoor tennis courts. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a fitness center, a garden, and a terrace. This 4-star Cancun property is smoke free.

  • 201 guestrooms or units
  • 4 levels
  • 15 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 1976
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cancun Intl. Airport (CUN) (22.1 km / 13.7 mi)
  • Property shuttles: Free area shuttle

Room Amenities

The Royal Cancun All Suites Resort - All Inclusive offers 201 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Accommodations at this 4-star property have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

La Palapa Restaurant - This beachfront family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.

The Italian Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Trattoria Sport Bar - This sports bar overlooks the garden and specializes in American cuisine. Open daily.

Snack Bar Pollside - This poolside restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Beach yoga on site
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Scuba diving nearby

Spa Services

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 25

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Safety features at this property include a fire extinguisher, a smoke detector, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.0 per stay
  • A tax is imposed by the city: USD 1.23 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal All Suites Resort All Inclusive
  • Royal All Suites All Inclusive
  • The Royal Cancun All Suites Resort - All Inclusive Cancun

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.