4.6 out of 5

"Wonderful experience! We had a blast!!! Excellent customer service everyone was very nice over there... " More

By a verified traveler on Wed 01 Aug 2018

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Hotel Description

Located in Hotel Zone within 2 miles (3 km) of La Isla Shopping Mall, Secrets The Vine Cancun All Inclusive is within a few miles (5 km) of other popular sights such as Delfines Beach. This 497-room, 5-star resort welcomes business and leisure travelers with 4 outdoor pools, a marina, and a full-service spa. It's on the beach and also a short walk from Ballenas Beach and Aquaworld.

Dining

There are multiple options for onsite dining with 7 restaurants, including Market Cafe, which specializes in Mexican cuisine and serves breakfast, lunch, and dinner, and Dragons with its ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés.

Rooms

Guests can expect to find 42-inch a flat-screen TV with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include free minibar items, a furnished balcony, and an iPod dock.

Property features

Secrets The Vine Cancun All Inclusive features a marina, a full-service spa, and 4 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 920 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this adults-only resort include a nightclub, a fitness center, and a sauna.

Highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Marina

Deluxe Ocean View Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$385 per night

Preferred Club Master Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Honeymoon Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Deluxe Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Secrets The Vine Cancun All Inclusive ratings based on 31 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0
2 out of 5
There was an interesting odor, like sewage smell that came from the bathroom stall and in certain areas of the hotel. The food was mediocre at best.

Posted by on Aug 10, 2018

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Comment from Hotel Management

Aug 10, 2018 by Social Media Coordinator

Thank you for sharing your feedback with us. Your comments are very valuable for us, as this allow us to improve our product. We have taken your comments very seriously and please know that the necessary measures will be taken to prevent recurrences in the future. We hope to have the opportunity of hosting you back on a renewed opportunity to redeem your confidence our resort and service.

5 out of 5
Wonderful experience! We had a blast!!! Excellent customer service everyone was very nice over there...

Posted by , from Atlanta on Aug 1, 2018

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Comment from Hotel Management

Aug 2, 2018 by Social Media Coordinator

Dear Steven, We would like to thank you for the time invested in writing such an enthusiastic note about your stay at Secrets The Vine Cancun. It was a real pleasure being your hosts and we are thrilled to know that you were highly satisfied with our service. Your kind words will serve as motivation for our team to continue working with passion to ensure each our valued guest have the best experience. We sincerely hope to have the honour be welcoming you back in the near future. Best Regards, Lina Arzuffi Social Media Coordinator

5 out of 5
Hotel is gorgeous! Right on the beach and everything you need in one place if you want to stay put. Preferred club sales team is extremely pushy. 90 minute presentation took 3 hours and 5 different sales/managers/quality control people to go through after saying “no” a dozen times or more. Only part of our trip we didn’t enjoy. Isla Mujeres via catamaran was awesome, shows were entertaining as well. Learned some Spanish while we were there. Room was fantastic and well maintained. Pro tip: pick one or two poolside wait staff and tip them $10US at the beginning each day you plan to spend hours at the pool or beach, your glass won’t run empty.

Posted by , from Plano, TX on Jul 7, 2018

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Comment from Hotel Management

Jul 13, 2018 by Social Media Coordinator

Dear Jerry, Thank you for taking the time to share your experience during your recent stay at our resort. We are glad to read that you enjoyed our modern facilities and will share your feedback with the Vacation Club management team, to work on the opportunity areas. It will be a pleasure having the honour of welcoming you back home in the near future. Best Regards, Lina Arzuffi Social Media Coordinator

5 out of 5
We stayed in the honeymoon suite ocean front. The view was AMAZING! The staff was wonderful, made us feel so welcomed and took great care for us. Fell in love with the hotel it’s got such elegance throughout. We plan on going back next year. Would definitely recommend if you are looking to be pampered with greatness and elegance

Posted by , from Simi Valley, CA on Jul 1, 2018

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Comment from Hotel Management

Jul 2, 2018 by Social Media Coordinator

Dear Sandra, Thank you for choosing the hospitality of Secrets The Vine Cancun. We are delighted to read that your stay with us was a wonderful one while you were impressed with the breathtaking views from our suites and the warm and attentive service from our staff. We strive to deliver our valued guest memorable experiences and will share your gracious comments with our team as motivation to keep up our work. I will be a pleasure to having the honour of welcoming you back home in the not so distant future. Best Regards, Lina Arzuffi Social Media Coordinator

5 out of 5

Best vacation ever

We felt like royalty from the moment we arrived. The food was wonderful at EVERY restaurant. The service was even better. Our butter Jorge made the trip extra special. He ensured our every need was met. Raquel in entertainment is the life of the party. We had so much fun with her on the beach and at karaoke. The spa was heavenly. We did a couples massage that I will never forget! We had the best weather all week. I can’t wait to go back next year!

Posted by , from Philadelphia, PA on Jul 1, 2018

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Comment from Hotel Management

Jul 4, 2018 by Social Media Coordinator

Dear Harris, Thank you for taking the time to share such enthusiastic review about your stay at Secrets The Vine Cancun. it was a pleasure being your host on your recent getaway to our destination. We appreciate your gracious comments as it shows our consistency in maintain the Secrets Resorts brand standards. Your feedback has been shared to the team as a motivation to keep up our work. We sincerely hope we can have the honor of being your hosts in not too distant future. Best Regards, Lina Arzuffi Social Media Coordinator

5 out of 5

I am coming back!!

This was my first time and I am already planning a trip at the end of the year for my birthday! This place is amazing and everyone is GREAT!

Posted by on Jun 30, 2018

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Comment from Hotel Management

Jul 3, 2018 by Social Media Coordinator

We would like to thank you for choosing Secrets The Vine Cancun as you host on your birthday getaway to the Mexican Caribbean. We are overjoyed to know that your experience was a wonderful one, we will share your kind words with our team, who takes much pride in providing our guests memorable experiences. I will certainly be a pleasure having you back with us in the near future. Best Regards, Lina Arzuffi Social Media Coordinator

3 out of 5

Good hotel

Pros: location, short trip from the airport 15 minutes
Cons: Roaches in Japanese restaurant, but hey there is a lot of food, just should not see 5 running around the seats...that says you need to spray!!!
Location: can take the bus easily, just make sure you bring pesos with you to the resort for a better exchange rate. Local bus very easy to get around.
So I have mixed reviews about the hotel. I loved the location, I took the local bus several times during my stay. I did not get harassed to purchase the timeshare portion, I just politely told them upon checking in I was not interested. The food was ok, you really had to order off the menu to get fresh hot items at the restaurants. I felt the hotel lacked a lot of quiet spaces. The beach and chairs were pretty much full. If you want a more relaxing time with plenty of space I recommend a resort in the mayan Riviera like Excellence hotel!. The drinks they have top shelf just ask for it, even though you cannot see it. There is no need for the preferred club prices, just ask for greygoose, don Julio etc. The entertainment was nice, wished they had more room for entertainment places on the resort. Go to the bamboo spa, like 15 minutes across from RIU catch R1 or R2 bus (come every 3-5 minutes) wonderful massage and facial less than 80 bucks total!!! mani and pedi 20 bucks total. when you get on the bus tell the bus driver to drop you at the RIU hotel that is where congos is, restaurants, calm beach, bamboo spa. Overall 3.5

Posted by , from washington, DC on Jun 26, 2018

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Comment from Hotel Management

Jun 26, 2018 by Social Media Coordinator

Dear Eamber, Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, please be certain that all your feedback has reached our Management and we have taken the proper measures to prevent reoccurrences like this in the future. While we understand the way you felt about the situation experienced during your stay, we do hope that our reply to your feedback restores some semblance of trust on us. Once again, we thank you for taking the time to share your overview with us and sincerely hope we have the opportunity of being your hosts one more time in the future. Best Regards, Lina Arzuffi Social Media Coordinator

5 out of 5

Secrets The Vine, Cancun. was divine

The staff all had smiles on their face was happy to help you with anything and everything. Entertainment staff was wonderful. The food was great the cleanliness of the resort was pristine. ⭐️⭐️⭐️⭐️⭐️

Posted by , from Plano ,Texas on Jun 17, 2018

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Comment from Hotel Management

Jun 20, 2018 by Social Media Coordinator

Dear Ricardo, Thank you so much for taking the time to share your experience at Secrets The Vine Cancun! We are very happy to know your stay with us was wonderful! We look forward to hosting your next getaway in the near future. Best regards, Lina Arzuffi Social Media Coordinator

5 out of 5

Quickie getaway

The wife and I did a four night quickie getaway for her birthday. The staff was amazing! (12th floor peeps were kind and very attentive) I suggest purchasing the extras like dinner on the beach, room upgrade(privacy pool and breakfast included), and bottle service.

Posted by , from colorado on Jun 6, 2018

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Comment from Hotel Management

Jun 8, 2018 by Social Media Coordinator

Dear Neil D, Thank you for taking the time to share your experience with us. It was a pleasure hosting you! We are overjoyed to read we were able to make your special occasion extra special. At Secrets The Vine Cancun we strive to bring the best service and unforgettable experiences to all our guests. We hope to have the honor of hosting you again in a not so distant future. Best Regards, Lina Arzuffi Social Media Coordinator

3 out of 5

Beautiful hotel and property, management is poor.

Pros: The pools, the rooms, the lobby, the furnishings and the amenities.
Cons: The management is not customer oriented and listened to problems but did not resolve any of the issues identified.
Location: Great location with access to all major attractions.
The hotel structure and its pools are gorgeous. The food was a major disappointment! The site we booked it through said that there were three 5 star restaurants on the property. We visited those 3 restaurants and they were not! At a all inclusive food is an important element as you pay for your food in advance of arrival. I loved the actual hotel but the food was hardly edible. Upon check in, we were to receive resort credits to be used during our stay. The hotel did not give us our credits upon check in, rather a person greeted us and asked that we meet them in the lobby and they would give us the certificates. That person was a subcontracted commissioned sale person who was hired to sell us to a six digit “vacation club”. I directly spoke to management to tell them of the fraudulent 3.5 hour presentation and the pressure techniques employed. The hotel did not give us the “2 free nights” that was promised by their subcontractor. Very poor management as they continued to allow their subcontractors to pressure their guests. This is not what a 5 star hotel should be endorsing.

Posted by , from New York on Apr 12, 2018

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Comment from Hotel Management

Apr 17, 2018 by Social Media Coordinator

Dear DSV, There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have in the meantime briefed the team at great length of your comments. All the comments from our guests are really important for us since feedback is always taken into consideration to improve and being able to offer our guests remarkable experiences. While we understand the way you felt about the situation experienced during your stay, we do hope that our reply to your feedback restores some semblance of trust on us. Best Regards, Lina Arzuffi Social Media Coordinator

About the Secrets The Vine Cancun All Inclusive

Location Blvd. Kukulcan km. 14.5 Retorno Del Rey, Cancun, QROO 77500

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities
  • Volleyball
  • Access to 18-hole golf course
  • Golf open for guests ages 18 years old and older
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Bottled wine
  • Airport transfers
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Property Features

Secrets The Vine Cancun All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Secrets The Vine Cancun All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 poolside bars and 7 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This Art Deco resort also offers a steam room, a fitness center, and a garden. Guests can use the outdoor pool at a partner property. Onsite self parking and valet parking are complimentary.

Secrets The Vine Cancun All Inclusive is a smoke-free property.

  • Library
  • Number of outdoor pools - 4
  • Elevator/lift
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Conference space size (meters) - 2
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 497
  • Number of floors - 18
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Barbecue grill(s)
  • Beach bar
  • Coffee/tea in common areas
  • Number of bars/lounges - 7
  • Number of poolside bars - 3
  • Full-service spa
  • Marina on site
  • Beach umbrellas
  • Billiards or pool table
  • Spa treatment room(s)
  • Free beach cabanas
  • Tours/ticket assistance
  • Meeting rooms 7
  • Year Built 2012
  • Free pool cabanas
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Sauna
  • Number of coffee shops/cafes - 2
  • Smoke-free property
  • Nightclub
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Spa services on site
  • Number of restaurants - 7
  • Conference space size (feet) - 17,000
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (17.7 km / 11 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Secrets The Vine Cancun All Inclusive offers 497 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony (furnished)
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Market Cafe - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Dragons - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Bluewater Grill - This restaurant specializes in Argentinean cuisine and serves dinner only.

Nebbiolo - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Olio - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Beach volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Beach yoga on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Spa By Pevonia has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 14
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to get details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No cribs (infant beds) available
  • 24-hour check-in
  • Minimum guest age is
  • Caters to adults only

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 920 per person (roundtrip)
  • Airport shuttle fee per child: MXN 0 (roundtrip), (up to 3 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Vine
  • Cancun Vine Secrets
  • Secrets Cancun
  • Secrets Cancun All Inclusive
  • Secrets Cancun Vine
  • Secrets Vine All Inclusive
  • Secrets Vine Cancun
  • Secrets Vine Cancun All Inclusive
  • Vine Cancun Secrets
  • Vine Secrets
  • Secrets Vine

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Complimentary Golf Daily
Book a stay and receive complimentary green fees for 1 round of golf per person/day at Playa Mujeres Golf Course.
Details at check-in. Tee times may require reservations. Restrictions may apply.

Secrets Eternity Honeymoon Offer
Book a 7-night minimum stay in a Preferred Junior Suite Ocean View category (or higher) and honeymooning couples receive the following complimentary amenities:

  • Sparkling wine on arrival
  • Fresh flowers and fruit platter in room or suite upon arrival
  • Romantic breakfast in bed with mimosas (reservation with concierge required)
  • 25-minute Tension Release Massage for 2 in the couple's massage suite
  • Choice of a 25-minute European Facial or a 25-minute Salt Glow Scrub body treatment for 2
  • Private beachfront dinner for 2 with a bottle of domestic wine (once per stay)
  • Special nightly turndown service
  • Complimentary first anniversary nights (details at the resort)
Must request the Honeymoon Package during booking to receive benefits, or by calling the resort directly after booking via this Web site; contact information is provided on the booking confirmation email. Offer is subject to availability. Other restrictions may apply.

Secrets Vow Renewal Offer
Book a 5-night minimum stay in a Preferred Junior Suite Ocean View category (or higher) and couples celebrating their wedding anniversary receive the following complimentary amenities:

  • Service of a dedicated on-site wedding coordinator
  • Renewal of vows ceremony
  • Corsage and boutonniere
  • Sparkling wine toast for 2
  • Certificate of renewed vows
  • Special dining arrangements for 2 the evening of the ceremony
  • Special turndown service
Guests must request the anniversary package during booking to receive benefits, or by calling the resort directly after booking via this Web site; contact information is provided on the booking confirmation email. Guests must contact the on-site wedding coordinator at least 30 days in advance to confirm date availability. Offer is subject to availability. Other restrictions may apply.

Newlywed and Anniversary Offer
Couples celebrating their wedding or anniversary receive the following:

  • Welcome letter
  • Fresh fruit and a bottle of sparkling wine
  • Special turndown service
  • Romantic breakfast in bed with mimosas (reservation with concierge required)
  • 15% discount on all spa treatments
Guests must request newlywed or anniversary package at time of booking to receive benefits, or by contacting the resort directly after booking; contact information is provided on the booking confirmation email. Couple will be required to present a copy of wedding invitation or marriage certificate at time of check-in. Offer is subject to change without notice and is only applicable to couples staying within 3 months of their wedding, or during the time of their anniversary date. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Other restrictions may apply.

Unlimited Connectivity Offer
On-property guests of Secrets The Vine Cancun All Inclusive can download the complimentary Unlimited Connectivity app to their smartphones or tablet devices during their stay and enjoy the following:

  • Complimentary local and international calls using the resort's wireless Internet connection without incurring cell phone roaming charges with the app-to-app call feature
  • Contact resort staff directly, book spa appointments, reserve excursions, and access information about dining, resort activities, and local attractions
  • Send and receive calls throughout the resort as if they were in their room
Full details at check-in. Restrictions may apply.

Resort Coupons Offer


Book a stay in a "Preferred Club" room type and receive USD 400 in Resort Coupons broken down into 6 coupons of USD 40 each, 4 coupons of USD 20 each, and 8 coupons of USD 10 each to be used as follows: USD 200 towards Spa treatments, USD 120 towards romantic dinner, and USD 80 towards wine purchases.


Full details at check-in. Must book a "Preferred Club" to receive benefits. "Preferred Club Run of the House" and "Run of the House" room types are excluded from offer. Spa appointment may be required. One Resort Coupon may be redeemed per Spa treatment. Resort Coupons cannot be use for Spa product purchases, beauty salon services, or 25 minute massages or treatments. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Resort Coupons Offer


Book a stay in any room type excluding "Preferred Club" and "Run of the House" room types and receive USD 200 in Resort Coupons broken down into 3 coupons of USD 40 each, 2 coupons of USD 20 each, and 4 coupons of USD 10 each to be used as follows: USD 100 towards Spa treatments, USD 60 towards romantic dinner and USD 40 towards wine purchases.
Full details at check-in. "Preferred Club" and "Run of the House" room types are excluded from offer. Spa appointment may be required. One Resort Coupon may be redeemed per Spa treatment. Resort Coupons cannot be use for Spa product purchases, beauty salon services, or 25 minute massages or treatments. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Sip, Savor, and See Offer

Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.


This offer is valid for 1 evening only per stay. Participating resorts: Breathless Riviera Cancun Resort & Spa, Dreams Playa Mujeres Golf & Spa Resort, Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun, Now Sapphire Riviera Cancun, or Sunscape Sabor Cozumel. Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.