4.6 out of 5

"Overall experience at this resort was great except the staff at SPa, who were really rude regarding the clarification on "resort credit". They could h ... " More

By a verified traveler on Tue 10 Apr 2018

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Hotel Description

A luxury stay in Avenida Kukulkan awaits you at Secrets The Vine Cancun All Inclusive. You'll be 2.4 km (1.5 mi) from La Isla Shopping Mall and 3.6 km (2.2 mi) from Delfines Beach. Highlights at this all-inclusive resort include 7 restaurants, 4 outdoor swimming pools, and a full-service spa.

All 497 individually decorated rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and furnished balconies. Minibars provide free refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. IPod docks, coffee/tea makers, and free bottled water are also available.

A day of pampering at Spa By Pevonia can include beachside massages, aromatherapy, and hydrotherapy along with access to the sauna and spa tub. The restaurant, Market Cafe, serves Mexican cuisine and is open for breakfast, lunch, and dinner. With 3 poolside bars and 7 bars/lounges to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find free cabanas, and enjoy the onsite marina and nightclub. 17,000 square feet (2 square meters) of event facilities include meeting rooms, and other business amenities include a business center. Plus you'll find free WiFi in public areas, a fitness center, and a sauna. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Hotel Zone resort, you'll be 3.8 km (2.3 mi) from El Rey Ruins.

Secrets The Vine Cancun All Inclusive ratings based on 22 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0
3 out of 5

Beautiful hotel and property, management is poor.

Pros: The pools, the rooms, the lobby, the furnishings and the amenities.
Cons: The management is not customer oriented and listened to problems but did not resolve any of the issues identified.
Location: Great location with access to all major attractions.
The hotel structure and its pools are gorgeous. The food was a major disappointment! The site we booked it through said that there were three 5 star restaurants on the property. We visited those 3 restaurants and they were not! At a all inclusive food is an important element as you pay for your food in advance of arrival. I loved the actual hotel but the food was hardly edible. Upon check in, we were to receive resort credits to be used during our stay. The hotel did not give us our credits upon check in, rather a person greeted us and asked that we meet them in the lobby and they would give us the certificates. That person was a subcontracted commissioned sale person who was hired to sell us to a six digit “vacation club”. I directly spoke to management to tell them of the fraudulent 3.5 hour presentation and the pressure techniques employed. The hotel did not give us the “2 free nights” that was promised by their subcontractor. Very poor management as they continued to allow their subcontractors to pressure their guests. This is not what a 5 star hotel should be endorsing.

Posted by , from New York on Apr 12, 2018

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Comment from Hotel Management

Apr 17, 2018 by Social Media Coordinator

Dear DSV, There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have in the meantime briefed the team at great length of your comments. All the comments from our guests are really important for us since feedback is always taken into consideration to improve and being able to offer our guests remarkable experiences. While we understand the way you felt about the situation experienced during your stay, we do hope that our reply to your feedback restores some semblance of trust on us. Best Regards, Lina Arzuffi Social Media Coordinator

4 out of 5

Nice and clean hotel with the private beach!

Pros: Food services, hotels, service at the beach and around the hotel was amazing. Very clean environment.
Cons: Staff at the Spa and more clarification regarding "resort credits"
Overall experience at this resort was great except the staff at SPa, who were really rude regarding the clarification on "resort credit". They could have been more calm and patient since we didnt know that we couldnt use the full resort credit at the spa.

Posted by , from Rhode Island on Apr 10, 2018

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Comment from Hotel Management

Apr 12, 2018 by Social Media Coordinator

Dear Saima, We thank you for taking the time to share your comments on this mean. It was a pleasure being your hosts during your recent gateway. We are happy to know your experience was overall a pleasant one, however, we do wish to sincerely apologize if there were any shortcomings in our end. We have taken note in our opportunity areas kindly mentioned on your overview. Please feel confident that we will take the proper measures to prevent reoccurrences like this in the future. With this said, we would love to have the opportunity to host you again in the near future to offer you a remarkable stay. Best Regards, Lina Arzuffi Social Media Coordinator

5 out of 5
Hotel staff was amazing, hardworking, fun, and very friendly. This was truly a luxurious vacation. They even raked the seaweed up at the beach every morning. No nearby resorts did that. The food was terrific and always served with a smile. We definitely want to stay here again.

Posted by on Apr 8, 2018

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Comment from Hotel Management

Apr 9, 2018 by Social Media Coordinator

We sincerely appreciate you have taken the time to share an overview of your stay with us. It's a pleasure to read that you have enjoyed the attentive and warm service from our staff. We certainly hope to have the honour of welcome you back home in the near future. Best regards, Lina Arzuffi Social Media Coordinator

5 out of 5
Stayed at the hotel for about a week and let me tell you , this was the most amazing stay of my life . I’ve been to many hotels and this is definitely on the top of my list . First off getting to the hotel was super easy! Every hotel worker is so pleasant to be around and boy do they go out of their way to make your stay comfortable! This hotel is all inclusive and it’s everything but boring food ! Each item will be buffet style or al la carte and very well flavored , the drinks by the pool are awesome ! Rooms are beautiful and well kept , great mini bar selection. The pools are beautiful and clean , quiet and love the fact you do not have children running around . Overall great experience

Posted by on Apr 2, 2018

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Comment from Hotel Management

Apr 7, 2018 by Social Media Coordinator

Dear Karissa, Thank you for choosing Secrets The Vine Cancun as your host and taking the time to share your experience with us. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your gracious comments here and have shared it with our team. We sincerely hope we can have the honor of being your hosts in not too distant future. Best Regards, Lina Arzuffi Social Media Coordinator

4 out of 5

Great hotel overall.

Pros: Good services, good foods, nice pools.
Cons: Need more entertainment at nights.
Location: N/A
Food is good, great hotel, good activities, clean restroom, great restaurants, Sea Salts restaurant very friendly waiter name Francisco and very fast with bringing out foods and drinks. We will definitely tell our families and friends about this great hotel.

Posted by , from Houston, Tx on Mar 18, 2018

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Comment from Hotel Management

Mar 20, 2018 by Social Media Coordinator

Thank you, Mike, for sharing your feedback through this mean. Your comments are truly valuable for us, as this allows us to improve our service levels and product. We sincerely look forward to having the opportunity to have you back on a future occasion. Best Regards, Lina Arzuffi Social Media Coordinator

5 out of 5

Family Vacation in Cancun

Pros: Everything.
Location: Location was great. 15 minute bus ride to shopping.
Just returned from a one week family vacation at Secrets the Vine and we cannot wait to go back. We wanted an all-inclusive luxury resort, and Secrets exceed our expectations. The facilities, food and service all were excellent. The staff really enhanced the experience. Without exception, everyone was friendly and helpful. By the third day, the hostess at the Market Cafe (where we had breakfast and lunch) knew our name and the waiter knew our drink order. We ate at all the restaurants, other than Dragon (the Asian restaurant). We tried to go there the last night, but the wait was one hour. We enjoyed each of the other restaurants and each of us had a different "favorite." My family are early risers, so we cannot comment on late night activities, but we did enjoy an aquatics show that was held by the pool. Fitness center had more than enough machines, cardio equipment and weights, and the view was spectacular. We used one of the on-site travel agents (Amstar) to recommend an excursion - and we did a fun day trip to see the Mayan ruins at Tolum, followed by snorkeling at Yakut and a cenote (underground cave with lots of stalctites and stalagmites - don't know which is which). My only negative - and it is a minor one - concerns the bathrooms, which are not separated from the bedroom area by a door. In summary, my family and I had a wonderful time and gladly recommend Secrets the Vine to anyone looking for an all inclusive Cancun resort.

Posted by , from New Jersey on Feb 25, 2018

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Comment from Hotel Management

Feb 26, 2018 by Social Media Coordinator

Dear Rick, We appreciate the time that you have invested in writing an overview of your stay with us. It was a pleasure being your host in your recent getaway to our beautiful destination and we are glad to know your experience was truly memorable. We look forward to welcome you back home in the near future. Best regards, Lina Arzuffi Social Media Coordinator

5 out of 5

Excellent Service, Great Price

Pros: The drinks and food were amazing. I liked all the choices for restaurants and the high quality of food was amazing.
Cons: Nothing, everything was amazing
Location: A small local bus takes you to the "Vegas of Cancun" and local excursion to Isle of Mujeres.
We were greeted with champagne and warm towels. We were immediately taken to check in and escorted to our rooms. The entire stay the staff was very friendly and quick to help with anything we needed. Security was top notch. Cameras everywhere. They even checked on us when we had our door accidentally propped open and asked that we make sure the door was closed all the way. The rooms were huge, very clean and bed was very comfortable. Room service was fast. The restaurants were so good. The food was the best we have had at an all inclusive. The website doesn't show it, but there are lots of pools. The pool area was very nice and lots of space for everyone to enjoy. The service at the pool was excellent and the bar and liquor had higher end liquors and we didn't have to pay extra or have to upgrade for better beer/liquor. I wasn't sure about being in a high rise but the facility, bedrooms and choice of restaurants (excellent food) made up for being in a high rise.

Posted by , from Michigan on Feb 12, 2018

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Comment from Hotel Management

Feb 13, 2018 by Social Media Coordinator

Dear Rachel, We would like to thank you for choosing Secrets The Vine Cancun to host you during your recent getaway to our destination. We are delighted to read that your experience was a most memorable one and that you were impressed with our Security team and facilities. We hope to have the honour of welcome you again on a future occasion. Best regrads, Lina Arzuffi Social Media Coordinator

5 out of 5

Hotel great entertainment staff awesome

The hotel was great everything was very new and modern we really liked the room however the entertainment staff went above and beyond and we had a fantastic time playing volleyball dancing and playing blackjack with them we highly recommend this Resort

Posted by , from KY on Jan 3, 2018

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Comment from Hotel Management

Jan 6, 2018 by Social Media Coordinator

Dear Jim, We would like to thank you for you gracious comments regarding your recent stay at our resort. We are very pleased to know your was a wonderful stay. We would share your kind words with our entertainment team who I'm sure will be delighted to read such remarkable notes. We hope to have the honor of host you again in the near future. Best Regards, Lina Arzuffi, Social Media Coordinator

4 out of 5
Great food, excellent location and very clean and modern hotel. The hotel feels very safe and secure. Room service took over two hours despite quoted on hour. The SuperShuttle booked with the trip through Travelocity was horrifible and unreliable. Upon arrival we were made to wait over an hour as the drivers stood around and talked and others who booked at the airport were taken first. The return shuttle did not arrive even though we had received confirmation direct from the company the same day for pickup. The hotel called a taxi for us. The staff of the hotel was excellent and attentive. A great stay. Stay away from the timeshare vacation presentation.

Posted by on Nov 22, 2017

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Comment from Hotel Management

Nov 30, 2017 by Social Media Coordinator & Econcierge

We look forward to have the pleasure of having you back home in the near future.

5 out of 5

AWESOME!!!!

Pros: staff, food and environment
Cons: none
Location: lots to do close to shopping and adventures
This place was amazing and we would go back again. I booked a preferred room and was treated like a king. The staff is amazing and friendly, awesome place to visit.

Posted by , from Norfolk, VA on Oct 24, 2017

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Comment from Hotel Management

Nov 30, 2017 by Social Media Coordinator & Econcierge

It is a pleasure to read through such a detailed overview of your visit to Secrets The Vine. We sincerely appreciate the time invested on writing this review.

About the Secrets The Vine Cancun All Inclusive

Location Blvd. Kukulcan km. 14.5 Retorno Del Rey, Cancun, QROO 77500

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities
  • Volleyball
  • Access to 18-hole golf course
  • Golf open for guests ages 18 years old and older
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Bottled wine
  • Airport transfers
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Property Features

Secrets The Vine Cancun All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Secrets The Vine Cancun All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco resort also offers a steam room, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available. This 5-star Avenida Kukulkan resort is smoke free.

  • 1 building
  • 497 guestrooms or units
  • 18 levels
  • 7 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • 2 coffee shops
  • 7 conference rooms
  • 17,000 sq ft of conference space
  • 2 sq m of conference space
  • Built in 2012
  • Nightclub
  • Bar on the beach
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (17.7 km / 11 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Secrets The Vine Cancun All Inclusive offers 497 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony (furnished)
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Market Cafe - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Dragons - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Bluewater Grill - This restaurant specializes in Argentinean cuisine and serves dinner only.

Nebbiolo - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Olio - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Beach volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Beach yoga on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Spa By Pevonia has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 14
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No cribs (infant beds) available
  • 24-hour check-in
  • Minimum guest age is
  • Caters to adults only

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 920 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Vine
  • Cancun Vine Secrets
  • Secrets Cancun
  • Secrets Cancun All Inclusive
  • Secrets Cancun Vine
  • Secrets Vine All Inclusive
  • Secrets Vine Cancun
  • Secrets Vine Cancun All Inclusive
  • Vine Cancun Secrets
  • Vine Secrets
  • Secrets Vine

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Complimentary Golf Daily
Book a stay and receive complimentary green fees for 1 round of golf per person/day at Playa Mujeres Golf Course.
Details at check-in. Tee times may require reservations. Restrictions may apply.

Secrets Eternity Honeymoon Offer
Book a 7-night minimum stay in a Preferred Junior Suite Ocean View category (or higher) and honeymooning couples receive the following complimentary amenities:

  • Sparkling wine on arrival
  • Fresh flowers and fruit platter in room or suite upon arrival
  • Romantic breakfast in bed with mimosas (reservation with concierge required)
  • 25-minute Tension Release Massage for 2 in the couple's massage suite
  • Choice of a 25-minute European Facial or a 25-minute Salt Glow Scrub body treatment for 2
  • Private beachfront dinner for 2 with a bottle of domestic wine (once per stay)
  • Special nightly turndown service
  • Complimentary first anniversary nights (details at the resort)
Must request the Honeymoon Package during booking to receive benefits, or by calling the resort directly after booking via this Web site; contact information is provided on the booking confirmation email. Offer is subject to availability. Other restrictions may apply.

Secrets Vow Renewal Offer
Book a 5-night minimum stay in a Preferred Junior Suite Ocean View category (or higher) and couples celebrating their wedding anniversary receive the following complimentary amenities:

  • Service of a dedicated on-site wedding coordinator
  • Renewal of vows ceremony
  • Corsage and boutonniere
  • Sparkling wine toast for 2
  • Certificate of renewed vows
  • Special dining arrangements for 2 the evening of the ceremony
  • Special turndown service
Guests must request the anniversary package during booking to receive benefits, or by calling the resort directly after booking via this Web site; contact information is provided on the booking confirmation email. Guests must contact the on-site wedding coordinator at least 30 days in advance to confirm date availability. Offer is subject to availability. Other restrictions may apply.

Newlywed and Anniversary Offer
Couples celebrating their wedding or anniversary receive the following:

  • Welcome letter
  • Fresh fruit and a bottle of sparkling wine
  • Special turndown service
  • Romantic breakfast in bed with mimosas (reservation with concierge required)
  • 15% discount on all spa treatments
Guests must request newlywed or anniversary package at time of booking to receive benefits, or by contacting the resort directly after booking; contact information is provided on the booking confirmation email. Couple will be required to present a copy of wedding invitation or marriage certificate at time of check-in. Offer is subject to change without notice and is only applicable to couples staying within 3 months of their wedding, or during the time of their anniversary date. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Other restrictions may apply.

Unlimited Connectivity Offer
On-property guests of Secrets The Vine Cancun All Inclusive can download the complimentary Unlimited Connectivity app to their smartphones or tablet devices during their stay and enjoy the following:

  • Complimentary local and international calls using the resort's wireless Internet connection without incurring cell phone roaming charges with the app-to-app call feature
  • Contact resort staff directly, book spa appointments, reserve excursions, and access information about dining, resort activities, and local attractions
  • Send and receive calls throughout the resort as if they were in their room
Full details at check-in. Restrictions may apply.

Resort Coupons Offer


Book a stay in a "Preferred Club" room type and receive USD 400 in Resort Coupons broken down into 6 coupons of USD 40 each, 4 coupons of USD 20 each, and 8 coupons of USD 10 each to be used as follows: USD 200 towards Spa treatments, USD 120 towards romantic dinner, and USD 80 towards wine purchases.


Full details at check-in. Must book a "Preferred Club" to receive benefits. "Preferred Club Run of the House" and "Run of the House" room types are excluded from offer. Spa appointment may be required. One Resort Coupon may be redeemed per Spa treatment. Resort Coupons cannot be use for Spa product purchases, beauty salon services, or 25 minute massages or treatments. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Resort Coupons Offer


Book a stay in any room type excluding "Preferred Club" and "Run of the House" room types and receive USD 200 in Resort Coupons broken down into 3 coupons of USD 40 each, 2 coupons of USD 20 each, and 4 coupons of USD 10 each to be used as follows: USD 100 towards Spa treatments, USD 60 towards romantic dinner and USD 40 towards wine purchases.
Full details at check-in. "Preferred Club" and "Run of the House" room types are excluded from offer. Spa appointment may be required. One Resort Coupon may be redeemed per Spa treatment. Resort Coupons cannot be use for Spa product purchases, beauty salon services, or 25 minute massages or treatments. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.