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Secrets The Vine Cancun - Adults Only - All Inclusive

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Premium bedding, in-room safe, individually decorated
Terrace/patio
Premium bedding, in-room safe, individually decorated
Luxury
5.0 star property
9.0

Wonderful

Oceanfront sanctuary with infinity pools

Soaring glass towers frame breathtaking Caribbean vistas across six restaurants serving exceptional cuisine. Infinity pools merge with ocean horizons while attentive staff arrange beachside dinners and sunset cocktails. Preferred Club members enjoy a private lounge and butler service.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulcan km. 14.5 Retorno Del Rey, Lot 38 & 38-b, Zona Hotelera, Cancun, QROO, 77500
  • Place, Ballenas Beach
    ‪2 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, Kukulcan Plaza Shopping Mall
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Ocean View King

Premium bedding, in-room safe, individually decorated

Deluxe Ocean View King

8.6 out of 10
Excellent
(67 reviews)
  • Ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite Ocean View

View from room

Honeymoon Suite Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite with Front Ocean View

Premium bedding, in-room safe, individually decorated

Honeymoon Suite with Front Ocean View

9.2 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 770 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Ocean View

Premium bedding, in-room safe, individually decorated

Master Suite Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1324 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite with Front Ocean View

Premium bedding, in-room safe, individually decorated

Master Suite with Front Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1324 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Premium bedding, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View King

9.0 out of 10
Wonderful
(56 reviews)
  • Partial ocean view
  • 712 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Ocean View

View from room

Preferred Club Honeymoon Suite Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Partial sea view
  • 770 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View

Premium bedding, in-room safe, individually decorated

Preferred Club Master Suite Ocean View

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 1324 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite with Front Ocean View

Premium bedding, in-room safe, individually decorated

Preferred Club Master Suite with Front Ocean View

  • Ocean view
  • 1324 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Premium bedding, in-room safe, individually decorated

Junior Suite Ocean View King

8.6 out of 10
Excellent
(16 reviews)
  • Partial ocean view
  • 712 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View King

Premium bedding, in-room safe, individually decorated

Preferred Club Deluxe Ocean View King

9.0 out of 10
Wonderful
(8 reviews)
  • Partial ocean view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite with Front Ocean View

Premium bedding, in-room safe, individually decorated

Preferred Club Honeymoon Suite with Front Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 770 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Premium bedding, in-room safe, individually decorated

Deluxe Ocean View Double

8.6 out of 10
Excellent
(41 reviews)
  • Ocean view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Deluxe Ocean View Double

Premium bedding, in-room safe, individually decorated

Preferred Club Deluxe Ocean View Double

7.8 out of 10
Good
(6 reviews)
  • Partial ocean view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Partial Ocean View King

Premium bedding, in-room safe, individually decorated

Deluxe Partial Ocean View King

9.0 out of 10
Wonderful
(14 reviews)
  • Partial ocean view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

Premium bedding, in-room safe, individually decorated

Deluxe Partial Ocean View Double

9.8 out of 10
Exceptional
(10 reviews)
  • Partial sea view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Cancun

Beachside getaway.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Ballenas Beach and Nichupté Lagoon are also within half a mile (1 km).

What's nearby

  • Ballenas Beach - 2 min walk - 0.1 miles
  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Aquaworld - 11 min walk - 0.6 miles
  • Kukulcan Plaza Shopping Mall - 16 min walk - 0.9 miles
  • Hotel Zone Beaches - 4 min drive - 1.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Nebbiolo - ‬1 min walk
  • ‪Zango - ‬2 min walk
  • ‪St. Trop - ‬2 min walk
  • ‪Cafetto - ‬5 min walk
  • ‪Restaurante Zen - ‬5 min walk

About this property

Secrets The Vine Cancun - Adults Only - All Inclusive

5-star adults-only property near Delfines Beach, connected to a shopping center
Secrets The Vine Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Secrets The Vine Cancun - Adults Only - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a steam room, a fitness center, and a terrace. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 5-star Cancun property is smoke free.

  • 1 building
  • 497 guestrooms or units
  • 18 levels
  • 3 bars by the pool
  • 7 bars or lounges
  • Meeting rooms
  • 22 sq ft of conference space
  • 2 sq m of conference space
  • Built in 2012
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Dining venue
Secrets The Vine Cancun - Adults Only - All Inclusive offers 497 accommodations with safes and bathrobes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 poolside bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Wine tasting room
  • Wine tours
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Vine
Cancun Vine Secrets
Secrets Cancun
Secrets Cancun All Inclusive
Secrets Cancun Vine
Secrets Vine All Inclusive
Secrets Vine Cancun
Secrets Vine Cancun All Inclusive
Vine Cancun Secrets
Vine Secrets
Secrets Vine
Secrets Vine Cancun All Inclusive All-inclusive property
Secrets Vine All Inclusive All-inclusive property
Secrets Vine Cancun Inclusive
Secrets Vine Cancun All Inclusive Adults All-inclusive property
Secrets Vine All Inclusive Adults All-inclusive property
Secrets Vine All Inclusive Adults Hotel
Secrets Vine Cancun All Inclusive Adults
Secrets Vine All Inclusive Adults
Secrets Vine Cancun All Inclusive Adults Hotel
Hotel Secrets The Vine Cancun - All Inclusive - Adults Only
Secrets The Vine Cancun - All Inclusive - Adults Only Cancun
Secrets The Vine Cancun All Inclusive Adults Only
Secrets The Vine Cancun All Inclusive
Secrets Vine Inclusive Adults

Frequently asked questions

How close is Secrets The Vine Cancun - Adults Only - All Inclusive to the airport?

Secrets The Vine Cancun - Adults Only - All Inclusive is 11 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Secrets The Vine Cancun - Adults Only - All Inclusive?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Secrets The Vine Cancun - Adults Only - All Inclusive on Jun 3, 2026 start from $401, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Secrets The Vine Cancun - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Secrets The Vine Cancun - Adults Only - All Inclusive.

How close is Secrets The Vine Cancun - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Secrets The Vine Cancun - Adults Only - All Inclusive offer free breakfast?

Secrets The Vine Cancun - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Secrets The Vine Cancun - Adults Only - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are nearby.

What time is check-in at Secrets The Vine Cancun - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Secrets The Vine Cancun - Adults Only - All Inclusive?

This property offers free self parking and valet parking.

Does Secrets The Vine Cancun - Adults Only - All Inclusive have a pool?

Secrets The Vine Cancun - Adults Only - All Inclusive features 4 outdoor pools.

Does Secrets The Vine Cancun - Adults Only - All Inclusive have a restaurant?

Secrets The Vine Cancun - Adults Only - All Inclusive is home to Market Cafe, which features Mexican cuisine and ocean views.

Does Secrets The Vine Cancun - Adults Only - All Inclusive have a spa?

This property has a spa, which features body wraps, body scrubs, and mani/pedis.

How close is Secrets The Vine Cancun - Adults Only - All Inclusive to downtown Cancun?

Secrets The Vine Cancun - Adults Only - All Inclusive is 0.6 mi away from Avenida Kukulkan.

Secrets The Vine Cancun - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1826 out of 2737 reviews
Rating 8 - Good. 499 out of 2737 reviews
Rating 6 - Okay. 231 out of 2737 reviews
Rating 4 - Poor. 87 out of 2737 reviews
Rating 2 - Terrible. 94 out of 2737 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

TODD Raymond, springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants were excellent. Pools were very clean and resort as a whole was impeccable. We will be back!
Stayed 4 nights in Feb 2026

10/10 Excellent

Aurelia, Pineville

Stayed 3 nights in Nov 2025

10/10 Excellent

AMY K

Liked: Cleanliness, amenities, property conditions & facilities
Great staff great place.
Stayed 5 nights in Feb 2026

10/10 Excellent

Brett

Stayed 3 nights in Feb 2026

10/10 Excellent

Delisha R

Liked: Cleanliness, amenities, property conditions & facilities
The food could be better but overall it was a great experience for me!
Stayed 3 nights in Jan 2026

10/10 Excellent

Patricia, RIVERSIDE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great drinks, great food.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ram Prasad

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was our first visit to Secrets the Vine. We loved the stay and I got nothing to complain. Room service was amazing.
Stayed 5 nights in Jan 2026

4/10 Poor

Emmy

Traveled with partner
Disliked: Amenities, property conditions & facilities
The rooms, water pressure, having hot water, having a working AC/Heater Upon check in, they had to point out that we booked through expedia which means that we weren't eligible for certain offers of the hotel. That made us feel uncomfortable already. Almost as if because we booked through expedia, the room we got assigned to was in a poor condition. Water pressure of the shower and sink sucked, no hot water, AC and heater did NOT work. It was freezing cold in the room. Our room also did not have a touch tablet/ipad which forced us to download the app to order room service. Also, water was all over the hallway due to some leakage. Poor look on the hotel. We requested for a room change because of all the issues. But even then, the new room had issues as well. The sockets were loose and also water leaked out of the shower room into the toilet room. Water was everywhere in the room. Water in the hallway was also persistent on the new floor as well. Overrall, the experience at this hotel was poor and was not worth the money I paid for.
Stayed 4 nights in Jan 2026

10/10 Excellent

Milos

Stayed 6 nights in Jan 2026

10/10 Excellent

Becky

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff, cleanliness, views, entertainment
Stayed 3 nights in Jan 2026

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities
They are clean rooms. The staff is nice plenty of amenities plenty of restaurants and beach was nice
Stayed 5 nights in Jan 2026

8/10 Good

Adriana

Stayed 4 nights in Oct 2025

10/10 Excellent

Carla

Stayed 3 nights in Jan 2026

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very helpful and the resort was beautiful. The food and service was outstanding. Can’t wait to go back!
Stayed 1 night in Jan 2026

6/10 Okay

Jessica, Lockport

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Disappointing Experience – Not a 5-Star Resort. This was our fifth trip to Cancun and a special anniversary stay chosen for a luxury experience, which this resort did not deliver. Having worked in 5-star hotels worldwide, this property does not meet that standard. Check-in was smooth but unwelcoming. We were told no upgrades were available, yet later overheard staff offering upgrades to others. À la carte breakfast was promised but never available, forcing all guests into an overcrowded buffet. Staff initially denied this option existed, then blamed maintenance, showing poor communication. The room was clean but dated, with harsh lighting, no bedside outlets or lamps, and a persistent sewer smell in the bathroom. Food quality was mediocre, with long wait times unless paying extra for bottle service; one dinner exceeded two hours. Upselling was constant, and paid lobster was improperly stored at warm temperatures, raising food safety concerns. Included drinks used cheap liquor despite premium bottles on display. Indoor areas were uncomfortably cold, entertainment was minimal, and even volleyball was restricted. Pool chairs were comfortable, but beach chairs were broken and scarce after 9 AM. A few staff stood out positively, Enid, Kembley, Ixchel from the coffee bar and Alberto at the pool bar. This resort may suit guests with lower expectations, but it does not provide a true luxury or 5-star experience, and we would not return.
Stayed 6 nights in Jan 2026

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, there wasn’t much to do besides relaxing. Seats were always unavailable at the downstairs pools. We were luckily able to find seats at the beach twice. We also upgraded to preferred status so we had access to the 12th floor pool which had seats at times. We went during a busy time I guess but the resort and ocean was beautiful. We had the regular deluxe room first then upgraded to junior suite and both were amazingly beautiful! The all inclusive food was also delicious. I would come back and recommend this resort to others.
Stayed 3 nights in Jan 2026

10/10 Excellent

John M

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was great, service was excellent, pools, beach and hotel were clean and amenities were great. The access to “all inclusive” was 24/7. Well done. John M Field
Stayed 7 nights in Jan 2026

10/10 Excellent

Elizabeth

Stayed 4 nights in Jan 2026

10/10 Excellent

Shiva, Richmond hill

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Clean, comfortable rooms, excellent service, great dining, and super friendly staff. Highly recommend!
Stayed 5 nights in Jan 2026

10/10 Excellent

Jody

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great staff, clean rooms, great preferred club perks, great food
Stayed 4 nights in Jan 2026

8/10 Good

Mark D

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff. Jose, who led the water aerobics Wednesday was typical of the high level of services they provided.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sundeep

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean. The staff was courteous and helpful. Our flights were cancelled because of a major snowstorm and the hotel gave us a discounted rate for the extra 3 days that we had to stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kate

Stayed 3 nights in Jan 2026

10/10 Excellent

ROCHELLE

Stayed 3 nights in Jan 2026

10/10 Excellent

Lee

Liked: Amenities
Great
Stayed 10 nights in Jan 2026