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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
3-star golf hotel near Delfines Beach

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

Terrace/patio
Property video
Exterior
Reception
In-room safe, laptop workspace, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪9 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min drive‬
  • Place, Playa Coral
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(108 reviews)
  • 423 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(59 reviews)
  • Ocean view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

9.0 out of 10
Wonderful
(24 reviews)
  • Partial sea view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(152 reviews)
  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • Sea view
  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Cancun

Zona Hotelera stay.Within a 15-minute walk of this Zona Hotelera hotel, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. Delfines Beach and Playa Coral are also within 3 miles (5 km).

What's nearby

  • Nichupté Lagoon - 9 min walk - 0.5 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.5 miles
  • Playa Coral - 3 min drive - 2.0 miles
  • Delfines Beach - 5 min drive - 3.3 miles
  • La Isla Shopping Mall - 14 min drive - 8.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪Royal Solaris Cancun - ‬3 min drive
  • ‪La Estancia - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

3-star golf hotel near Delfines Beach
Residence Inn by Marriott Cancun Hotel Zone offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 2540 square feet (236 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Cancun Hotel Zone. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2540 sq ft of conference space
  • 236 sq m of conference space
  • Built in 2020
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Residence Inn by Marriott Cancun Hotel Zone offers 158 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Hosted evening meal available daily for a fee of USD 30
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

How close is Residence Inn by Marriott Cancun Hotel Zone to the airport?

Residence Inn by Marriott Cancun Hotel Zone is 6.6 mi (10-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn by Marriott Cancun Hotel Zone?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cancun Hotel Zone on Feb 17, 2026 start from $144.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn by Marriott Cancun Hotel Zone have an airport shuttle?

Residence Inn by Marriott Cancun Hotel Zone offers a free airport shuttle, available from 7:00 AM to 10:00 PM on request.

How close is Residence Inn by Marriott Cancun Hotel Zone to the beach?

This hotel is 2.8 mi (4-min drive) from Delfines Beach and 6.1 mi (13-min drive) from Hotel Zone Beaches. Don't forget your sunscreen!

Does Residence Inn by Marriott Cancun Hotel Zone offer free breakfast?

Residence Inn by Marriott Cancun Hotel Zone offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Residence Inn by Marriott Cancun Hotel Zone?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are nearby.

What time is check-in at Residence Inn by Marriott Cancun Hotel Zone?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Residence Inn by Marriott Cancun Hotel Zone?

This hotel offers free self parking.

Does Residence Inn by Marriott Cancun Hotel Zone have a pool?

Residence Inn by Marriott Cancun Hotel Zone features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Residence Inn by Marriott Cancun Hotel Zone have a restaurant?

Residence Inn by Marriott Cancun Hotel Zone is home to Pick&Chill Rooftop Snack, which features a poolside location and light fare.

Does Residence Inn by Marriott Cancun Hotel Zone have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott Cancun Hotel Zone to downtown Cancun?

Residence Inn by Marriott Cancun Hotel Zone is 0.6 mi away from Punta Nizuc.

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1771 out of 2809 reviews
Rating 8 - Good. 574 out of 2809 reviews
Rating 6 - Okay. 252 out of 2809 reviews
Rating 4 - Poor. 104 out of 2809 reviews
Rating 2 - Terrible. 108 out of 2809 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaime

Stayed 2 nights in Jan 2026

4/10 Poor

Andreas

Traveled with family
Disliked: Cleanliness, amenities
The 2 rooms we booked had maintenance issues - consistent smell of sewage in one and low shower water pressure, poor sink drainage and loose faucet in another. Also, the rooms were musty and extremely dusty. Housekeeping did not clean well and did not provide a proper replenishment of towels or wash cloths. Additionally, customer service was poor from Andrea at the front desk. She was nonchalant and seemed uninterested in our complaints. However, Carlos was great and helped us with a room change. His service was memorable. Ulises at the restaurant upstairs was also great.
Stayed 7 nights in Dec 2025

10/10 Excellent

JENNIFER

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The balcony was very much enjoyed, especially at sunrise.
Stayed 1 night in Nov 2025

10/10 Excellent

Manon Marie Irene, Gatineau

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice and friendly staff . The room was very clean . Our only thing would be the choice at the breakfast was not really what we normally eat . But our stay was very nice .
Stayed 7 nights in Nov 2025

10/10 Excellent

Marisol

Liked: Cleanliness, amenities, property conditions & facilities
Hotel location is great, close to the airport and in the Hotel Zone. Staff was nice and helpful. Breakfast was good!
Stayed 4 nights in Nov 2025

10/10 Excellent

Divya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was great ! Everyday housing keep is excellent. Breakfast was okay , was boring to eat everyday same kind of food . Over all Great experience and I suggested you guys on my instagram page already . Thanks for the service .
Stayed 6 nights in Oct 2025

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excelente atención del personal, cerca (a pocos minutos) del aeropuerto y de la zona hotelera de Cancún.
Stayed 4 nights in Oct 2025

10/10 Excellent

Teena

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very helpful and nice staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Frances

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 10 nights in Jul 2025

10/10 Excellent

Francisco

Stayed 2 nights in Nov 2025

10/10 Excellent

JACOBO ALEJANDRO

Liked: Cleanliness, staff & service, amenities
EN GENERAL EL HOTEL ES UNA EXCELENTE OPCION, 100% RECOMENDABLE YA SEA VIAJERO DE NEGOCIOS O VIAJE FAMILIAR.
Stayed 2 nights in Nov 2025

8/10 Good

Rob

10/10 Excellent

Austin

Stayed 16 nights in Oct 2025

8/10 Good

Rama

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Therw should have been a kitchen towel/napkins Rain water came inside the room through balcony.. Rest everything was good.
Stayed 3 nights in Nov 2025

6/10 Okay

Hwey, Irvine

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Registeration Staff and Guards are very nice. I am very impressed with them especially Nancy at Registeration.
Stayed 6 nights in Oct 2025

4/10 Poor

Vanessa

Stayed 2 nights in Oct 2025

8/10 Good

William

Stayed 1 night in Oct 2025

8/10 Good

Demita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the above. It was simply amazing. We didn’t get to experience breakfast, we were out at 0650 on Saturday and out at 0500 on Sunday. Maybe when I return again next year, I’ll get the opportunity to do so. Thank your staff for a great stay👏
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No, the only comment I have negative is that the handicap parking spaces were a long ways away from the front door. The restaurant was very good quality
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service and friendly staff. I enjoyed my stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Evangelia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spacious and had all amenities. The staff was courteous and accommodating. This was an exceptional stay for the price. Thank you.
Stayed 1 night in Oct 2025

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good; nothing major to complain about. One thing: our room was on the 1st floor, and it was very confusing to get to it. The corridor looks like a labyrinth. and very dark.
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny

Stayed 1 night in Oct 2025

2/10 Terrible

sylia

Traveled with partner
1st room - whistled every time you flush and the shower was clogged. 2nd room - crazy noise with chlorine smell at 7am. Far from anything. Too remote.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms staff was really helpful and efficient
Stayed 1 night in Oct 2025