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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
3-star golf hotel near Delfines Beach

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

Terrace/patio
Property video
Reception
In-room safe, laptop workspace, blackout drapes, soundproofing
Rooftop bar, pool views, open daily

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪9 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min drive‬
  • Place, Playa Coral
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(107 reviews)
  • 423 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(57 reviews)
  • 566 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(22 reviews)
  • 566 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(145 reviews)
  • 526 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • 526 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(36 reviews)
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Cancun

Zona Hotelera stay.Your stay at this Zona Hotelera hotel places you within 3 miles (5 km) of Delfines Beach and Iberostar Cancun Golf Course. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon are also within half a mile (1 km).

What's nearby

  • Nichupté Lagoon - 9 min walk - 0.5 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.5 miles
  • Playa Coral - 2 min drive - 2.0 miles
  • Iberostar Cancun Golf Course - 5 min drive - 2.9 miles
  • Delfines Beach - 6 min drive - 3.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Royal Solaris Cancun - ‬3 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪La Estancia - ‬4 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

3-star golf hotel near Delfines Beach
Residence Inn by Marriott Cancun Hotel Zone offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 2540 square feet (236 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Cancun Hotel Zone. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2540 sq ft of conference space
  • 236 sq m of conference space
  • Built in 2020
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Residence Inn by Marriott Cancun Hotel Zone offers 158 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Hosted evening meal available daily for a fee of USD 30
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

How close is Residence Inn by Marriott Cancun Hotel Zone to the airport?

Residence Inn by Marriott Cancun Hotel Zone is 6.6 mi (10-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn by Marriott Cancun Hotel Zone?

As of Dec 22, 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cancun Hotel Zone on Jan 14, 2026 start from $125.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn by Marriott Cancun Hotel Zone have an airport shuttle?

Residence Inn by Marriott Cancun Hotel Zone offers a free airport shuttle, available from 7:00 AM to 10:00 PM on request.

How close is Residence Inn by Marriott Cancun Hotel Zone to the beach?

This hotel is 2.8 mi (4-min drive) from Delfines Beach and 6.1 mi (13-min drive) from Hotel Zone Beaches. Don't forget your sunscreen!

Does Residence Inn by Marriott Cancun Hotel Zone offer free breakfast?

Residence Inn by Marriott Cancun Hotel Zone offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Residence Inn by Marriott Cancun Hotel Zone?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are nearby.

What time is check-in at Residence Inn by Marriott Cancun Hotel Zone?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Residence Inn by Marriott Cancun Hotel Zone?

This hotel offers free self parking.

Does Residence Inn by Marriott Cancun Hotel Zone have a pool?

Residence Inn by Marriott Cancun Hotel Zone features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Residence Inn by Marriott Cancun Hotel Zone have a restaurant?

Residence Inn by Marriott Cancun Hotel Zone is home to Pick&Chill Rooftop Snack, which features a poolside location and light fare.

Does Residence Inn by Marriott Cancun Hotel Zone have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott Cancun Hotel Zone to downtown Cancun?

Residence Inn by Marriott Cancun Hotel Zone is 0.6 mi away from Punta Nizuc.

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1737 out of 2763 reviews
Rating 8 - Good. 565 out of 2763 reviews
Rating 6 - Okay. 248 out of 2763 reviews
Rating 4 - Poor. 104 out of 2763 reviews
Rating 2 - Terrible. 109 out of 2763 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JENNIFER

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The balcony was very much enjoyed, especially at sunrise.
Stayed 1 night in Nov 2025

2/10 Terrible

sylia

Traveled with partner
1st room - whistled every time you flush and the shower was clogged. 2nd room - crazy noise with chlorine smell at 7am. Far from anything. Too remote.
Stayed 4 nights in Oct 2025

10/10 Excellent

Edelys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Sep 2025

4/10 Poor

Maria Jane

Liked: Cleanliness
The room was clean but no views and nothing to do at this hotel.
Stayed 7 nights in Sep 2025

6/10 Okay

Maria Jane

Liked: Cleanliness
The view from my window was a green metal fence and shrubs. The beach was nowhere near the hotel nor much anything else. The room was clean but had to plug in everything. Hallways smelled moldy. Staff was not willing to let me change to a room with a view. The balcony was instead a patio looking onto that same fence and shrubs with trash on ground.
Stayed 7 nights in Sep 2025

10/10 Excellent

Erika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gusto mucho
Stayed 5 nights in Sep 2025

10/10 Excellent

Leonardo Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Dania

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and really helpfu. They even assisted us in arranging an Uber to the nearest pharmacy, which was a huge help.
Stayed 3 nights in Sep 2025

10/10 Excellent

Henry, Bedford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, free breakfast a plus, well stocked kitchen, comfortable room.
Stayed 2 nights in Sep 2025

10/10 Excellent

José Luis

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Sep 2025

2/10 Terrible

Esther, Lethbridge

Stayed 5 nights in Aug 2025

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, from front desk, to house keeping and security.
Stayed 21 nights in Aug 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Jinal

Stayed 3 nights in Sep 2025

10/10 Excellent

miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 7 nights in Sep 2025

10/10 Excellent

Maymuna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the zona hotelera so easy to get picked by tour vans. Decent complimentary breakfast and the rooms are spacious and clean. We had a great stay and would love to be back.
Stayed 5 nights in Sep 2025

10/10 Excellent

tanzania

Business traveler
Liked: Amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Hugo Calvache

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

lasaan

Stayed 3 nights in Sep 2025

2/10 Terrible

Simranpreet

Disliked: Cleanliness, property conditions & facilities
This was by far the WORST hotel experience I’ve ever had. The moment I walked into the room, I regretted booking here. The washrooms smelled disgusting, the air conditioner was insanely loud and made it impossible to rest, and there was ZERO proper room service. For a “Residence Inn,” I expected comfort and hospitality, but instead, it felt like they don’t care about guests at all. Everything about this place screams neglect and poor management. Save your money and avoid this hotel at all costs – Cancun has so many better options. This one will only ruin your trip.
Stayed 2 nights in Sep 2025

8/10 Good

Tamirah, Crofton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and inexpensive get away! Staff was very friendly. Thank you Nancy for all of your help. Thanks Ulises for the good drinks and fresh food. It was super clean! Breakfast was limited and is not Americanized which is expected but because of the limited potions I didn’t get to enjoy it as much.
Stayed 3 nights in Sep 2025

4/10 Poor

homify

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
I AM NOT SUGGEST TO STAY THERE
Stayed 2 nights in Sep 2025

10/10 Excellent

Kade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and service!

Everyone was so nice! We felt so welcomed! The service was fantastic and customized to our stay, we really enjoyed getting to know all the staff and they had great recommendations of things to do and see in the area. Only downside is location, to get anywhere you need an Uber or other form of transportation; however, we loved the shuttle service to the beaches in the Hotel Zone and it was always easy to find an Uber. Hope you enjoy this place as much as we did!
Stayed 6 nights in Sep 2025

10/10 Excellent

Jerico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viva!

Great in cleanliness and staff are accommodating. I appreciate the security in place for all guests safety.
Stayed 1 night in Sep 2025