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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
3-star golf hotel near Delfines Beach

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

Terrace/patio
Property video
Reception
Exterior
Rooftop bar, pool views, open daily

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪9 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min drive‬
  • Place, Playa Coral
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(109 reviews)
  • 423 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(60 reviews)
  • Ocean view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

9.0 out of 10
Wonderful
(24 reviews)
  • Partial sea view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(155 reviews)
  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • Sea view
  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Cancun

Zona Hotelera stay.Within a 15-minute walk of this Zona Hotelera hotel, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. Delfines Beach and Playa Coral are also within 3 miles (5 km).

What's nearby

  • Nichupté Lagoon - 9 min walk - 0.5 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.5 miles
  • Playa Coral - 3 min drive - 2.0 miles
  • Delfines Beach - 5 min drive - 3.3 miles
  • La Isla Shopping Mall - 14 min drive - 8.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪Royal Solaris Cancun - ‬3 min drive
  • ‪La Estancia - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

3-star golf hotel near Delfines Beach
Residence Inn by Marriott Cancun Hotel Zone offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 2540 square feet (236 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Cancun Hotel Zone. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2540 sq ft of conference space
  • 236 sq m of conference space
  • Built in 2020
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Residence Inn by Marriott Cancun Hotel Zone offers 158 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Hosted evening meal available daily for a fee of USD 30
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

How close is Residence Inn by Marriott Cancun Hotel Zone to the airport?

Residence Inn by Marriott Cancun Hotel Zone is 6.6 mi (10-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn by Marriott Cancun Hotel Zone?

As of Feb 24, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cancun Hotel Zone on Mar 21, 2026 start from 134.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn by Marriott Cancun Hotel Zone have an airport shuttle?

Residence Inn by Marriott Cancun Hotel Zone offers a free airport shuttle, available from 7:00 AM to 10:00 PM on request.

How close is Residence Inn by Marriott Cancun Hotel Zone to the beach?

This hotel is 2.8 mi (4-min drive) from Delfines Beach and 6.1 mi (13-min drive) from Hotel Zone Beaches. Don't forget your sunscreen!

Does Residence Inn by Marriott Cancun Hotel Zone offer free breakfast?

Residence Inn by Marriott Cancun Hotel Zone offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Residence Inn by Marriott Cancun Hotel Zone?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are nearby.

What time is check-in at Residence Inn by Marriott Cancun Hotel Zone?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Residence Inn by Marriott Cancun Hotel Zone?

This hotel offers free self parking.

Does Residence Inn by Marriott Cancun Hotel Zone have a pool?

Residence Inn by Marriott Cancun Hotel Zone features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Residence Inn by Marriott Cancun Hotel Zone have a restaurant?

Residence Inn by Marriott Cancun Hotel Zone is home to Pick&Chill Rooftop Snack, which features a poolside location and light fare.

Does Residence Inn by Marriott Cancun Hotel Zone have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott Cancun Hotel Zone to downtown Cancun?

Residence Inn by Marriott Cancun Hotel Zone is 0.6 mi away from Punta Nizuc.

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1772 out of 2822 reviews
Rating 8 - Good. 585 out of 2822 reviews
Rating 6 - Okay. 254 out of 2822 reviews
Rating 4 - Poor. 104 out of 2822 reviews
Rating 2 - Terrible. 107 out of 2822 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaime

Stayed 2 nights in Jan 2026

4/10 Poor

Andreas

Traveled with family
Disliked: Cleanliness, amenities
The 2 rooms we booked had maintenance issues - consistent smell of sewage in one and low shower water pressure, poor sink drainage and loose faucet in another. Also, the rooms were musty and extremely dusty. Housekeeping did not clean well and did not provide a proper replenishment of towels or wash cloths. Additionally, customer service was poor from Andrea at the front desk. She was nonchalant and seemed uninterested in our complaints. However, Carlos was great and helped us with a room change. His service was memorable. Ulises at the restaurant upstairs was also great.
Stayed 7 nights in Dec 2025

8/10 Good

Griselda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer airport shuttle if you request it on time.
Stayed 5 nights in Nov 2025

6/10 Okay

Shellas Mahad

Stayed 3 nights in Nov 2025

10/10 Excellent

Demetrio

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is located close to airport, major beaches. The staff was friendly and the room clean.
Stayed 4 nights in Nov 2025

6/10 Okay

Suren

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel transportation communication was not clear; we had to book our own transportation even though we received confirmation that someone will be there at the designated areas. I emailed and no one has followed up.
Stayed 3 nights in Nov 2025

8/10 Good

Paridhi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. Services, clean room, amenities. I deducted one start as slight improvement is suggested for housekeeping to replace the towels with new towel, or empty toiletries with fresh one.
Stayed 3 nights in Nov 2025

10/10 Excellent

Andre

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing experience during my stay at the Residence Inn by Marriott Cancun Hotel Zone. From the moment I arrived, the staff made me feel welcome and taken care of. The property is clean, modern, and well-maintained, with spacious rooms that feel more like a comfortable apartment than a hotel. The complimentary breakfast was a great way to start each day, and the hotel’s amenities—especially the pool and gym—were top-notch. I also appreciated how quiet and relaxing the area was, while still being just a short drive from Cancun’s best beaches and attractions. Overall, the service, comfort, and value exceeded my expectations. I would definitely stay here again and highly recommend it to anyone visiting Cancun.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast options - kept us satiated till past noon. Delicios tea and coffee, excellent choice of hot meals, nuts and cereals. Very helpful tips about transportation, beaches and parking provided by the reception staff. Excellent service by the cleaning staff, they met all our requirements!
Stayed 7 nights in Nov 2025

8/10 Good

mike

Traveled with partner
Liked: Cleanliness, amenities
W
Stayed 2 nights in Nov 2025

10/10 Excellent

Ardis

Stayed 2 nights in Nov 2025

10/10 Excellent

vipul

Stayed 1 night in Nov 2025

10/10 Excellent

JENNIFER

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The balcony was very much enjoyed, especially at sunrise.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, friendly staff (Andrea at front desk greeted us warmly), excellent breakfast and beautiful room. Ocean view but not within walking distance to beach
Stayed 1 night in Nov 2025

10/10 Excellent

SAIVEER, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great choice for affordable travelers
Stayed 5 nights in Nov 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel provided shuttle bus but is actually a third party shuttle that required at least 48 hours pre book, however, the shuttle never provide the confirmation and unsure will show up. Better to switch other company or simply not to offer the free shuttle. Room size is big and new, and the bathroom is big and clean, though the hotel offering me the ocean view, it is way too far can see. Both Pools are located on the top 3rd floor. Hotel also provided breakfast, unfortunely the food selection is below par and taste is so so. Overall, don't expect Marriott standard for breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

simon

Liked: Amenities, property conditions & facilities
Best team ever!!
Stayed 1 night in Nov 2025

8/10 Good

Ramandeep

Stayed 5 nights in Nov 2025

10/10 Excellent

Yogesh

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Peeyush

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff!
Stayed 6 nights in Nov 2025

10/10 Excellent

HYUKMYUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is easy to find a shuttle bus at airport.
Stayed 6 nights in Nov 2025

8/10 Good

Phil

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There was a drunk man very aggressive at the rooftop restaurabt bar. I was travelling with my 2 year old we were jetlagged just ordering quesadillas. Security had to come and escort him but took awhile. Other than this it was ok for a layover.
Stayed 1 night in Nov 2025

10/10 Excellent

Manon Marie Irene, Gatineau

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice and friendly staff . The room was very clean . Our only thing would be the choice at the breakfast was not really what we normally eat . But our stay was very nice .
Stayed 7 nights in Nov 2025

10/10 Excellent

Marisol

Liked: Cleanliness, amenities, property conditions & facilities
Hotel location is great, close to the airport and in the Hotel Zone. Staff was nice and helpful. Breakfast was good!
Stayed 4 nights in Nov 2025

10/10 Excellent

Divya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was great ! Everyday housing keep is excellent. Breakfast was okay , was boring to eat everyday same kind of food . Over all Great experience and I suggested you guys on my instagram page already . Thanks for the service .
Stayed 6 nights in Oct 2025