A stay at this Zona Hotelera hotel places you within 3 miles (5 km) of Langosta Beach and 6 miles (10 km) of Tortuga Beach. Also within 9 miles (15 km) are Cancun Convention Center and Cancun Interactive Aquarium.
Multiple dining options
This smoke-free hotel includes 2 restaurants, an outdoor pool, and a spa tub. Traveling on business? Take advantage of the business center and WiFi in public areas. You'll appreciate the gym, bar/lounge, and concierge services.
WiFi, LCD TVs
The 180 soundproofed guestrooms offer WiFi and room service. LCD TVs come with satellite channels, and other amenities include rainfall showerheads and hair dryers.
Sep 24, 2020 by Diego Radilla
Dear Michael It is my pleasure to have the opportunity to thank you for the valuable time invested in completing our Guest Satisfaction Survey regarding your recent stay. We are grateful for the preference in choosing us to serve you during your trip to Cancun. Priceless comments from unique guests like your guide and teach us every day to develop our service procedures. On behalf of the entire team at Renaissance Cancun Resort & Marina, we will be delighted to have one more opportunity to serve you with a quality of service at the level that you deserve. If there is anything else I can do anything for you, please do not hesitate to contact me. I am at your complete disposal. Cordially, Diego Radilla General Manager Assistant
Oct 2, 2019 by Diego Radilla
Thank you so much for your precious comments, every day we are improving our service quality, we would love to have you at home once more. Best Regards
Aug 20, 2019 by Hotel management
Thanks for your comments, Puerto Cancun is a well known landmark in Cancun, that has access to great dinning, the best stores.
Aug 20, 2019 by hotel management
Thanks your for taking the time to leave your comments, we will take into account your feedback so we can imrpove in the guest experience, and exceed your expectations
Aug 21, 2019 by Hotel management
Hello, We are trying our best to improve your experience with us, your feedback is very valuable for us, so we can take action based and your comments. We hope to have you back with us soon. Regards
Jul 5, 2019 by Cristina
Thank you so much for your kind comments and for staying at the Renaissance Cancun Resort & Marina, we eagerly await your return.
Jun 28, 2019 by Cristina
Thank you for your comments, we are always happy to hear about you and your stay. Renaissance Cancun Resort & Marina always look to offer something new and exciting to discover and experience to their guests, which is reflected in our property's location, facilities and style. Thank you for staying with us, we hope you choose to create more memories here whenever your travels bring you back to Cancun.
Feb 26, 2019 by Monsserrat Zaldivar
Thank you for choosing Renaissance Cancun Resort & Marina for your last stay in Cancun. We appreciate your kind comments and we are so happy to hear that you had a great time. Please come back to visit us in the future.
Renaissance Cancun Resort & Marina offers its guests an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. You'll find a business center on site. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Renaissance Cancun Resort & Marina. This 4-star Cancun hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Parking (limited spaces)
Renaissance Cancun Resort & Marina offers 180 accommodations with safes and hair dryers. LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Cancun hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to noon.
Merotoro - This restaurant specializes in fusion cuisine.
Kaajal - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Zek - Onsite bar. Open daily.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.