All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- In-room minibar (all beverages included)
- Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
- Fitness facilities
- Tennis
- Volleyball
Lessons/classes/games
- Aerobics
- Water fitness
- Yoga
Kids' club
- Supervised activities for children between 5 and 12 years old
Entertainment
- Onsite entertainment and activities
- Onsite live performances
- Theme parties
Not included
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Tennis lessons
- Tennis racquets
- Surcharge for premium food items
- Premium and/or non-domestic beverages
- Surcharge for bottled wine
- Surcharge for bottled liquor
- Surcharge for room service
- Airport transfers
- Childcare
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Taxes included
- A la carte dining included
- Airport transfers not included
- Premium/imported non-alcoholic beverages not included
- Fitness facilities included
- Premium food items not included
- Tennis included
- Water fitness classes/lessons included
- Volleyball included
- Laundry/dry cleaning services not included
- Childcare not included
- Scuba diving excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- All available beverages included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Surcharge for room service
- Offsite tours not included
- Room service not included
- Scuba diving lessons not included
- Yoga classes/lessons included
- Aerobics classes/lessons included
- Tennis rackets not included
- Tennis lessons not included
- Onsite entertainment and activities included
- Gratuities included
- Additional gratuities accepted
- All meals included
- Food and beverage restrictions apply
- One or more venues limit dining availability
- One or more venues limit beverages
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- Surcharge for bottled liquor
- Minibar (all beverages included)
- All onsite activities, and facilities and equipment included
- Onsite live performances included
- Theme parties included
Property Features
Omni Cancun Hotel and Villas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Omni Cancun Hotel and Villas All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a health club. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar, and a swim-up bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A children's pool, a spa tub, and a steam room are also featured at the luxury Omni Cancun Hotel and Villas All Inclusive. Free self parking is available. This 4-star Cancun property is smoke free.
- 1 building
- 342 guestrooms or units
- 10 levels
- 7 dining venues
- 7 bars or lounges
- Built in 1988
- Buffet breakfast (free)
- Bar on the beach
- Bar by the pool
- Swim-up bar
- Coffee shop
- Deli
- Kid's club (free)
- Supervised kid's activities (free)
- Childcare (surcharge)
- Cabanas on the beach (surcharge)
- Umbrellas for the pool
- Conference center
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Tour and ticket information
- Concierge
- Grocery service (free)
- Wedding services available
- Convenience store
- Terrace
- Garden
- Gift shop
- Beauty salon
- Television in lobby
- ATM
- Onsite shopping
- Bellhop
- Elevator
- No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Transport
-
Airport: Cancun Intl. Airport (CUN) (15.8 km / 9.8 mi)
-
Property shuttles: Airport shuttle
-
Parking: Free self parking
Room Amenities
Omni Cancun Hotel and Villas All Inclusive offers 342 accommodations with free minibar items and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2017.
- Stocked minibar (free)
- In-room dining (limited hours)
- LCD television
- Cable channels
- Coffee maker
- Shower
- Rainfall showerhead
- Housekeeping (daily)
- Hair dryer
- Safe
- Toiletries (free)
- Telephone
- Iron and ironing board
- Blackout drapes
- Sound-insulated rooms
- Climate control (air conditioning)
- Wheelchair accessible
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
La Vista/ Rodizio - Overlooking the garden, this theme restaurant specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pina Colada/Grill - This beachfront restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Da Vinci - This poolside theme restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Viva Mexico - This poolside theme restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Sushi Bar - This poolside sushi bar specializes in sushi and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).
Nearby Activities
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club, a spa tub, and a steam room.
Guests under 16 years old are not allowed in the health club or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Water skiing nearby
- Golfing nearby
- Snorkeling nearby
- Parasailing nearby
- Volleyball on site
- Beach volleyball on site
- Yoga classes/instruction on site
- Pilates classes on site
- Playground on site
- Ecotours nearby
- Boat tours nearby
- Fitness classes on site
- Basketball on site
- Golf lessons available nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
- Scooter/moped rentals nearby
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
The spa is open daily.
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Number of treatment rooms 1
- Massages on beach
- Sports massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- In-room accessibility
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
- Check-in time starts at 3:00 PM
- Check-in time ends at 11:30 PM
- Minimum check-in age is: 21
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests may be subject to health screenings for COVID-19 at the property.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets and service animals are not allowed at Omni Cancun Hotel and Villas All Inclusive
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- UnionPay
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staffed front desk
- Social distancing measures are in place
- No rollaway/extra beds available
- No cribs (infant beds) available
- Property confirms they are implementing enhanced cleaning measures
- Service animals not allowed
- Individually-wrapped food options are not available
- Debit cards
- Gap period enforced between guest stays - 24 hours
Fees
Guests will be asked to pay the following charges at the property:
- Breakage deposit: MXN 100 per day
- New Year's Eve (31 December) Gala Dinner per adult: MXN 2000
- New Year's Eve (31 December) Gala Dinner per child: MXN 1000 (from 4 to 11 years old)
- A tax is imposed by the city: MXN 26.89 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Cancun Hotel Omni
- Omni & Villas All Inclusive
- Omni All Inclusive
- Omni Cancun Hotel
- Omni Cancun Hotel & Villas All Inclusive
- Omni Cancun Hotel All Inclusive
- Omni Cancun Hotel Villas All Inclusive
- Omni Hotel Villas All Inclusive
- Omni Cancun Villas All Inclusive
- Omni Cancun Hotel And Villas
- Omni Hotel Cancun
- Omni Villas All Inclusive
- Omni Cancun Hotel Villas
- Omni Cancun Inclusive Cancun
- Omni Cancun Hotel and Villas All Inclusive Cancun
You should know
- Pool access available from 8:00 AM to 6:00 PM.
- Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.
- Pets and service animals are not allowed on site.
- Guests may experience noise disturbance due to nearby construction work.
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