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Mex Hoteles

4.0 star property
4-star hotel near Puerto Cancun Marina Town Center

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Photo gallery for Mex Hoteles

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Front of property
Reception
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
28 Av Carlos Nader 2, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪6 min walk‬
  • Place, Las Palapas Park
    ‪8 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard King

Standard King | Minibar, in-room safe, desk, laptop workspace

Standard King

8.2 out of 10
Very good
(50 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for STANDARD DOUBLE

STANDARD DOUBLE | Minibar, in-room safe, desk, laptop workspace

STANDARD DOUBLE

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Cancun

Heart of Cancun.Within a 10-minute walk of this Downtown Cancun hotel, you'll find Benito Juarez Municipal Building and Mercado 23. Also, Las Palapas Park is within half a mile (1 km) and Xbalamqué Theater is within 2 miles (3 km).

What's nearby

  • Mercado 23 - 6 min walk - 0.4 miles
  • Las Palapas Park - 8 min walk - 0.5 miles
  • Benito Juarez Municipal Building - 10 min walk - 0.5 miles
  • Xbalamqué Theater - 10 min walk - 0.5 miles
  • Plaza 28 - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Subway - ‬8 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪El Paisano Del 23 - ‬9 min walk
  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬2 min walk

About this property

Mex Hoteles

4-star hotel near Puerto Cancun Marina Town Center
Mex Hoteles offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. The business-friendly Mex Hoteles also features multilingual staff, concierge services, and express check-in. Self parking is free.

This 4-star Cancun hotel is smoke free.

  • 100 guestrooms or units
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Mex Hoteles offers 100 air-conditioned accommodations with minibars and safes. 49-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 49-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mex Hoteles

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Frequently asked questions

How close is Mex Hoteles to the airport?

Mex Hoteles is 11.5 mi (25-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Mex Hoteles?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Mex Hoteles on Jun 7, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mex Hoteles have an airport shuttle?

Airport shuttle services are not available at Mex Hoteles.

How close is Mex Hoteles to the beach?

This hotel is 16.8 mi (31-min drive) from Delfines Beach and 3.5 mi (10-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Mex Hoteles offer free breakfast?

Free breakfast isn’t provided at Mex Hoteles, but buffet breakfast is offered for a fee of USD 20 for adults and USD 10 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Mex Hoteles?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are nearby.

What time is check-in at Mex Hoteles?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mex Hoteles?

This hotel offers free self parking.

Does Mex Hoteles have a pool?

Mex Hoteles features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Mex Hoteles have a restaurant?

Mex Hoteles is home to Ballenitas Terraza, which features Caribbean cuisine.

Does Mex Hoteles have a spa?

There are no spa services available at this hotel.

How close is Mex Hoteles to downtown Cancun?

Mex Hoteles is 1.8 mi away from Cancun.

Mex Hoteles Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 256 out of 537 reviews
Rating 8 - Good. 124 out of 537 reviews
Rating 6 - Okay. 82 out of 537 reviews
Rating 4 - Poor. 25 out of 537 reviews
Rating 2 - Terrible. 50 out of 537 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

jose Niño

Yes
Stayed 2 nights in Jan 2026

6/10 Okay

MARIE

The staff were kind, the breakfast was a large spread but I arrived late, so that’s on me, however, the rooms smell mouldie
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
The staff were really friendly and very helpful to an first time visitor to Mexico, particularly a senior!!
Stayed 1 night in Jan 2026

8/10 Good

Dulce

Stayed 1 night in Dec 2025

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, amenities
On arrival I was told that the property was going to renovate the rooftop. I asked for compensation and they said they would get back to me and they never did.
Stayed 2 nights in Jan 2026

2/10 Terrible

Donald

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
They renovated the rooftop without informing guests. Construction was noisy and the pool, restaurant, and rooftop were closed osed. Fortunately, the gym was open but they still have not repaired the touchscreen on their bike which I requested in December.
Stayed 3 nights in Jan 2026

6/10 Okay

Denise

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
You get what you pay for , that’s all I’m saying.
Stayed 1 night in Jan 2026

8/10 Good

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, nice lobby, nice pool area and bar. Safe with Security, underground parking, pretty easily accessible to some good restaurants, some WAY overpriced so watch for tourist traps. It shouldn't cost $45 for a breakfast toast with a couple eggs and a juice.. The options are confusing at the hotel, no one speaks English.
On the way to Karaoke Bar, good Taco's! Main Strip, beside Hotel.
Beauty around.
Ferry view to Isla Mujeres (45 min walk) 10 min by car.
Isla Mujeres ($40 return ticket CDN)
Stayed 7 nights in Jan 2026

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the Ado bus terminal. Excellent breakfast & very nice roof bar.
Stayed 1 night in Dec 2025

8/10 Good

DAVID

Business traveler
I have stayed here 5-6 times. This was the best! Hot water! Safe, secure and air conditioned worked and pool was open. Worth the money
Stayed 4 nights in Jan 2026

6/10 Okay

Andre

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Hôtel manque d'entretien. Lit confortable, réception cordiales et ouvert 24h sécurité présente. Les planchers sont dégradées et les installations manquent d'entretien. Trop dispendieux pour la prestation.
Stayed 2 nights in Jan 2026

6/10 Okay

ULISES

Liked: Cleanliness
The first day we did not hace a good impression because a/c and hot water were not working, the lights in the hallway were poor and the mirror en the bathroon
Stayed 6 nights in Dec 2025

6/10 Okay

Elizabeth

Many problems, the shower had no hot water, the toilet wouldn’t flush, the AC would only turn off at the electrical board, the breakfast the first morning was terrible, our room was cleaned while we were at the beach but they didn’t leave us towels for 3 hours so we couldn’t shower, the door to the balcony didn’t lock and the safe was faulty. We had a room on the 4th floor and weren’t informed that there was a noisy bar above us which was a nightmare on our first night They did move us to another room after a written complaint and twice to the reception.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ram

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 4 nights in Dec 2025

2/10 Terrible

Xuan

Disliked: Cleanliness, staff & service, amenities
Room very loud
Stayed 4 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Stayed 3 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
The staff on the rooftop are second to none. Great gym. Nice cool pool. I will definitely be staying there again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Dec 2025

6/10 Okay

john

Liked: Cleanliness, amenities, property conditions & facilities
This is not a bad spot I’d book it again it’s quiet
Stayed 2 nights in Nov 2025

10/10 Excellent

Likhith

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spacious rooms totally worth it
Stayed 4 nights in Oct 2025

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Room was hot A/C not working right bed a little hard other than that good.
Stayed 1 night in Oct 2025

10/10 Excellent

Kobe

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, kind, supportive and welcoming.
Stayed 9 nights in Oct 2025