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Las Gaviotas Hotel & Suites

3.0 star property
3-star Mediterranean hotel near La Isla Shopping Mall

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Photo gallery for Las Gaviotas Hotel & Suites

Outdoor pool, pool umbrellas, sun loungers
Garden
Room, 1 King Bed, Garden View | View from room
Terrace/patio
Interior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Paseo Poktapok Lote 1 Zona Turistica, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Cancun Golf Club at Pok Ta Pok
    ‪8 min walk‬
  • Place, Tortuga Beach
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (Up to 4 Pax)

Garden view

Suite, 2 Bedrooms (Up to 4 Pax)

  • 161 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms (Up to 6 Pax)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms (Up to 6 Pax)

  • 1184 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | View from room

Room, 1 King Bed, Garden View

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Standard

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite Standard

  • 1184 sq ft
  • Sleeps 4

View all photos for Family Suite -6 guests-

In-room safe, iron/ironing board, free WiFi, bed sheets

Family Suite -6 guests-

  • 2152 sq ft
  • Sleeps 6

View all photos for Room Standard with Garden View

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Standard with Garden View

  • 236 sq ft
  • Sleeps 2

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About the neighborhood

Cancun

Zona Hotelera stay.Within a 10-minute walk of this Zona Hotelera hotel, you'll find Nichupté Lagoon and Isla Dorada. Also, Cancun Golf Club at Pok Ta Pok is within half a mile (1 km) and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within 2 miles (3 km).

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Cancun Golf Club at Pok Ta Pok - 8 min walk - 0.5 miles
  • Plaza Caracol Mall - 4 min drive - 1.4 miles
  • Tortuga Beach - 5 min drive - 1.6 miles
  • Cancun Convention Center - 5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 32 min drive

Restaurants

  • ‪Snack Grand Park - ‬7 min drive
  • ‪Flor De Sal - ‬7 min drive
  • ‪Campo de Golf Pok-Ta-Pok - ‬10 min walk
  • ‪Lobby Bar - ‬8 min drive
  • ‪El Mirador - ‬7 min drive

About this property

Las Gaviotas Hotel & Suites

3-star Mediterranean hotel near La Isla Shopping Mall
As a guest of Las Gaviotas Hotel & Suites, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. Las Gaviotas Hotel & Suites also features a garden, a picnic area, and concierge services. Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 37 guestrooms or units
  • 4 levels
  • 5 buildings
  • Built in 1990
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Las Gaviotas Hotel & Suites offers 37 air-conditioned accommodations with safes and complimentary toiletries. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 9-hole adjacent golf course
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Las Gaviotas Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Las Gaviotas Hotel & Rent Apartment
Las Gaviotas Hotel & Rent Apartment Cancun
Las Gaviotas Rent Apartment
Las Gaviotas Rent Apartment Cancun
Las Gaviotas Hotel Cancun
Las Gaviotas Hotel Suites
Las Gaviotas Cancun
Las Gaviotas Hotel Rent Apartment
Las Gaviotas Hotel Suites
Las Gaviotas & Suites Cancun
Las Gaviotas Hotel & Suites Hotel
Las Gaviotas Hotel & Suites Cancun
Las Gaviotas Hotel & Suites Hotel Cancun

Frequently asked questions

How close is Las Gaviotas Hotel & Suites to the airport?

Las Gaviotas Hotel & Suites is 16 mi (32-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Las Gaviotas Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Las Gaviotas Hotel & Suites.

How close is Las Gaviotas Hotel & Suites to the beach?

This hotel is 1.4 mi (5-min drive) from Tortuga Beach and 2.1 mi (7-min drive) from Forum Beach. Don't forget your sunscreen!

Does Las Gaviotas Hotel & Suites offer free breakfast?

Las Gaviotas Hotel & Suites does not offer free breakfast.

Is there a casino at Las Gaviotas Hotel & Suites?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (14-min drive) and Dubai Palace Casino (14-min drive) are nearby.

What time is check-in at Las Gaviotas Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Las Gaviotas Hotel & Suites?

This hotel offers free self parking.

Does Las Gaviotas Hotel & Suites have a pool?

Las Gaviotas Hotel & Suites features an outdoor pool.

Does Las Gaviotas Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is Las Gaviotas Hotel & Suites to downtown Cancun?

Las Gaviotas Hotel & Suites is 6.1 mi away from Cancun.

Las Gaviotas Hotel & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 51 reviews
Rating 8 - Good. 15 out of 51 reviews
Rating 6 - Okay. 11 out of 51 reviews
Rating 4 - Poor. 7 out of 51 reviews
Rating 2 - Terrible. 7 out of 51 reviews

7.8/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Ning

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Jose

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Luis

Stayed 7 nights in Aug 2022

10/10 Excellent

Ernesto Jose De, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2022

6/10 Okay

gary

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience .
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 4 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place close to hotel zone

The hotel was nice and clean, staff very friendly and helpful. Only bad thing....no pressure on the shower head and no TV!

2/10 Terrible

maria, r

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as presentable as it was advertised

I'd rather have my money back This is not what I expected out of Expedia This location was very deceiving

2/10 Terrible

Jess, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not your go to hotel

everything is far from here . no microwave . says continental breakfast and didnt have nothing .swimming pool was very hot .

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Emiliano

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Nice hotel, but very bad staff

The first night we arrived we were placed in a room with an air conditioning that didnt cool the air. We were moved to another building (no elevators, had to move the bads 4 stories down and then again 4 stories up, the staff didnt help us). The second room air conditioning stopped working after ten minutes of entering the room. We spent the first night with no air conditioning at all. The worst part came the last day (December 31). We did the check out at 8am because we had the Chichen Itza tour that day. We left our bags at the lobby and the plan was to come back, take our bags and travel to Playa del Carmen around 9pm to spend the night of the 31 there. However, when we returned from the tour, the lobby was empty and locked. We had to wait two hours until the guy in charge of the lobby came back, drunk, and gave us our bags. We didnt make it to Playa del Carmen on time and arrived past midnight.

10/10 Excellent

Erik , Orange County, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay when visiting Cancún

Very friendly stuff, early check in wasn't a problem. Quiet place. Will stay there again for sure. I recommended to friends already.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartment in Paradise

The facility was way more than we expected with a full size 2bd 2bath, apartment style. When we checked in the guy at the front desk didnt speak very much English at all! However we were still able to get everything squared away upon check in. The hotel was part residents and the other part hotel. A few negatives was that the pool closed at 9 so we weren't able to take advantage of that amenity because we got back in after it was closed. It also sits a little further off the strip so it's a bit of a walk to restaurants and bars but only about 5 to 8 minutes in a car. Overall this place is perfect for location cleanliness and price! I would recommend this place for sure for families and couple's or groups.

10/10 Excellent

S, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Surprise

Let me start by saying you get what you pay for. Don't pay lower rates expecting 5 start digs. I personally love to go down to Cancun and various other locales strictly for the beaches and food so I don't need my accommodations to be super fancy. The place was a lot bigger than I expected, in fact, it was a 2 bedroom apartment with a full kitchen and living room. Everything appeared clean and the air conditioning worked so I was happy. The only down side was the walking distance from the hotel to the main road/bus stop. I will definitely stay there again.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Be careful if you don't speak Spanish. Also, don't rely on the free breakfast unless you are good with toasted white bread with butter and one type of jelly, coffee, and orange juice. No fresh fruit, nothing hot. They might also offer cereal, but I'm not sure.

2/10 Terrible

Teddy Bear, BZE

Disliked: Cleanliness, property conditions & facilities, room comfort

Find another

Wow! Much to say! As I walked into bedroom, my socks got soaked from the water that got onto the floor from the open window. Neighbor poured cold water on me as he watched me shower. Shutters were missing at the bathroom window just below head level. Bad deal:-(. Said breakfast included, but after some calls to reception, they finally brought us orange juice and disgusting coffee. Is that breakfast??? The bed was comfy, but smelled moldy. Internet was supposed to be free, and it sure was. Wasted an hour trying to connect, no success. Plenty space, for those who have kids. Lotsa closet and shelf space, good for those who want to stay somewhere for many nights, and need closet room.

8/10 Good

Kathy, Tulsa, OK

Liked: Cleanliness, property conditions & facilities, room comfort

Good reflection of the Isla

Room came with fridge, safe and air conditioning. Rooms surround a beautiful court yard with a swimming pool. Hotel sits right in north beach and a couple of blocks from the market area. Each room has a covered patio with a table and chairs. Not luxury but who needs fancy when the beach is so close!

2/10 Terrible

louis, somerset nj

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

No Buffett 1 old tv in living room in a 2bdr suite

I was there with my family and nothing like the pictures you see in internet they said continental breakfast and according to them its only coffee and a fruit cocktail.if you want something else like scrumble egg ,sausage you have to pay extra and I told them that why I have to pay extra when in internet they said free continental breakfast included.they said we dont do buffet because the waste of food.now if you see the pool the water its dirty and smell.I rent a 2 bedroom suited with full kitchen and they said everything is there to cook but it's not true.you have to buy matches to used the stove and they sell them for 6 dollars a tiny box of matches now the worse they have only 1 old tv in the living room and nothing in the bedrooms.so I went to the office and told them why the there's no Tvs in the room and they said sorry but we don't have any available if want to use the laundry you have to buy soaps and pay 10 dollar to used .no shampoos in the shower ,1 toilet paper .no free transportation you have to pay every time you want to go out about 20 dollar 1 way .now if you feel like walking its about 1 mile to the bus stop. Honestly people don't be fooled like me by booking in this hotel I would never used this hotel I don't know Expedia promote this hotel they don't give you what they offer what a shame hotel gaviotas next time I will really look for reviews.now if you really want to try its in you I really hate when people takes advantage of tourists

8/10 Good

Estevan, Texas

Liked: Cleanliness, staff & service, property conditions & facilities

One night

We got to Cancun 1 day early, and needed a place to stay. I had 6 in my party, so the options were few. When we arrived, we found that it was near the Hotel row, but not on it. It was nice and quiet, and exactly what we were looking for.

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son amplias y limpias.
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jun 2025

2/10 Terrible

Mario Alberto Domínguez

Disliked: Cleanliness, staff & service, property conditions & facilities
Llegué con mi familia y ya le habían dado mi habitación a alguien más, ademas de un trato prepotente y que le hiciera como pudiera, era temporada alta y arriesgué a mi familia porque no encontraba otro hotel
Stayed 1 night in Dec 2024

8/10 Good

Adriana

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Jorge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estan en una zona muy tranquila a pesar de ser a media zona hotelera. Los cuartos estan muy amplios, completos y comodos. El personal es amable y servicial. Con ganas de haber estado mas tiempo en este hotel.
Stayed 1 night in Mar 2019