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ibis Cancun Centro

3.0 star property
3-star hotel near Plaza Las Americas

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Photo gallery for ibis Cancun Centro

Lunch and dinner served, Regional cuisine
Exterior
Business center
Double Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, free WiFi
Desk, blackout drapes, soundproofing, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Place, Royal Yak Casino and Sports Book
    ‪2 min walk‬
  • Place, Plaza Las Americas
    ‪3 min walk‬
  • Place, Dubai Palace Casino
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed

8.0 out of 10
Very good
(116 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(17 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, free WiFi

Double Room, 2 Twin Beds

7.2 out of 10
Good
(37 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Cancun

Downtown Cancun stay.With a stay at this Downtown Cancun hotel, you'll be steps from Royal Yak Casino and Sports Book and Dubai Palace Casino. Amerimed Hospital and Plaza Las Americas are also within half a mile (1 km).

What's nearby

  • Royal Yak Casino and Sports Book - 2 min walk - 0.1 miles
  • Plaza Las Americas - 3 min walk - 0.2 miles
  • Dubai Palace Casino - 3 min walk - 0.2 miles
  • Amerimed Hospital - 5 min walk - 0.3 miles
  • Galenia Hospital - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Troje - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Flor De Lis - ‬4 min walk
  • ‪Beduino Coffe - ‬3 min walk

About this property

ibis Cancun Centro

3-star hotel near Plaza Las Americas
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis Cancun Centro. For a fee, parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis Cancun Centro offers 190 accommodations with hair dryers and blackout drapes/curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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3.8 out of 5, Good, 1,001 reviews
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The price is $85
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Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MXN 120 per stay)
  • Covered valet parking on site (MXN 120 per stay)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 279 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 22-inch plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 13 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 279 for adults and MXN 140 for children
  • Covered self parking fee: MXN 120 per stay
  • Covered valet parking fee: MXN 120 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Up to 13 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

How close is ibis Cancun Centro to the airport?

Ibis Cancun Centro is 9.7 mi (15-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at ibis Cancun Centro?

As of Dec 30, 2025, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on Jan 4, 2026 start from $63.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis Cancun Centro have an airport shuttle?

Airport shuttle services are not available at ibis Cancun Centro.

How close is ibis Cancun Centro to the beach?

This hotel is 13.4 mi (22-min drive) from Delfines Beach and 4.1 mi (11-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does ibis Cancun Centro offer free breakfast?

Free breakfast isn’t provided at ibis Cancun Centro, but buffet breakfast is offered for a fee of MXN 279 for adults and MXN 140 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at ibis Cancun Centro?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are nearby.

What time is check-in at ibis Cancun Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at ibis Cancun Centro?

Free parking is not available at this hotel. Self parking is available for MXN 120 per stay, and valet parking for MXN 120 per stay.

Does ibis Cancun Centro have a pool?

Ibis Cancun Centro does not have a pool.

Does ibis Cancun Centro have a restaurant?

Yes, there is a restaurant on site.

Does ibis Cancun Centro have a spa?

There are no spa services available at this hotel.

How close is ibis Cancun Centro to downtown Cancun?

Ibis Cancun Centro is 2.1 mi away from Cancun.

ibis Cancun Centro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 671 out of 1305 reviews
Rating 8 - Good. 339 out of 1305 reviews
Rating 6 - Okay. 138 out of 1305 reviews
Rating 4 - Poor. 76 out of 1305 reviews
Rating 2 - Terrible. 81 out of 1305 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for work overall it was a wonderful stay a little noisy but is tolerable
Stayed 3 nights in Sep 2025

8/10 Good

eduardo Demesa

Liked: Amenities, property conditions & facilities
The place is good for relaxing.
Stayed 3 nights in Sep 2025

8/10 Good

JORGE, AUSTIN

Traveled with family
Liked: Cleanliness, staff & service
Very near to the largest Mall in Cancun, and great staff! With PARKING!
Stayed 4 nights in Sep 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean building
Stayed 2 nights in Sep 2025

10/10 Excellent

rodolfo

Stayed 1 night in Jul 2025

2/10 Terrible

Sergio V Poot

Stayed 1 night in Jul 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

Stecy K Zapata

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff there are super friendly. They kept our luggage’s in their room because our flight got delayed and called us taxis since we didn’t want to get scammed. It’s right next to a mall and starbucks/restaurants. And even better, a Walmart! I believe this hotel is affordable and convenient for anyone.
Stayed 4 nights in May 2025

6/10 Okay

Matthew W.

Traveled with family
Disliked: Amenities
Good location for one night.
Stayed 1 night in Jun 2025

6/10 Okay

Matthew W.

Traveled with family
Disliked: Amenities
Good option for an overnight stay, but not more than a night and they don't have a gym.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Stayed 1 night in Jun 2025

2/10 Terrible

Stephen

Stayed 1 night in Jun 2025

2/10 Terrible

Janette

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible and to small it should be a capsule hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Janette

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible for more than 1 person is a small cave not a good place unless you are by yourself no table or chair barely a bed and shelf no space not even for luggage
Stayed 1 night in Jun 2025

10/10 Excellent

Igor, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 9 nights in May 2025

8/10 Good

Mhd louay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice hotel but very far away from the city or the beach it's somehow near to the airport, so you should have a car , the service is good 😊
Stayed 1 night in May 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente y conveniente
Stayed 1 night in Mar 2025

2/10 Terrible

Reyna

Traveled with family
Super tiny rooms not even fit the baggage in the floor, or waking around! Really bad experience
Stayed 1 night in May 2025

10/10 Excellent

Juan, San Francisco

Traveled with family
Liked: Cleanliness, staff & service
It’s centrically located in centro Cancun. There’s a Walmart next door which’s very convenient. Rooms are clean and recently renovated. There’s no fridge in the room and for me was a little inconvenient since I had no way to store my insulin injections. There’s no iron in the room either. Other than that the staff was very professional and attentive.
Stayed 2 nights in May 2025

8/10 Good

Carl, Montreal

Stayed 1 night in May 2025

10/10 Excellent

Alfredo, tooele

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 2 nights in Apr 2025

10/10 Excellent

HECTOR

Stayed 1 night in Apr 2025

10/10 Excellent

Michael, houma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

2/10 Terrible

Elys

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room didn’t have air conditioning. Great staff, horrible hotel
Stayed 1 night in Mar 2025

8/10 Good

David

Business traveler
Liked: Staff & service, property conditions & facilities

convenient for central Cancun

Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.
Stayed 2 nights in Mar 2025