56.0% Based on 1283 reviews TripAdvisor Traveler Rating 3.5 out of 5

Enter dates to see availability

Hotel Description

3-star hotel near Dubai Palace Casino

Downtown Cancun stay

With a stay at this Downtown Cancun hotel, you'll be steps from Dubai Palace Casino and Royal Yak Casino and Sports Book. Tortuga Beach and Galenia Hospital are also within 6 miles (10 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Valet parking and luggage storage are also offered on site.

Free WiFi, plasma TVs

The 190 guestrooms offer plasma TVs with satellite channels, along with free WiFi and hair dryers. Showers and desks are also available. Housekeeping is available once per stay.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$39 per night

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Lagoon View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, Lagoon View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

56.0% of guests recommend out of 1283 reviews

Excellent
Good
Average
Poor
Terrible

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Ibis Cancun Centro also features multilingual staff, laundry facilities, and a safe deposit box at the front desk. Parking is available for a fee. This 3-star Cancun hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (15.6 km / 9.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Ibis Cancun Centro offers 190 air-conditioned accommodations with hair dryers. 22-inch plasma televisions come with satellite channels. Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

  • Plasma television
  • Satellite channels
  • Shower
  • Housekeeping (once per stay)
  • Hair dryer
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.

Onsite venue - This restaurant specializes in regional cuisine and serves lunch and dinner.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

There is no front desk at this property. There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

This property does not have a front desk. This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 13 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: MXN 200 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 7 kg)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 120 for adults and MXN 60 for children (approximately)
  • Valet parking fee: MXN 30.00 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 200 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Centro
  • Centro Cancun
  • Ibis Cancun Centro
  • Ibis Centro Hotel Cancun
  • ibis Cancun Centro Hotel
  • Ibis Cancun Centro Hotel Cancun

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.