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Hotel Description

4.5-star beachfront property near Playa Tortugas

Beachside getaway

Your stay at this Downtown Cancun property places you within 2 miles (3 km) of Plaza Las Americas and Puerto Cancun Marina Town Center. Dubai Palace Casino and Las Plazas Outlet Cancun are also within 3 miles (5 km).

All-inclusive

This smoke-free property features a private beach, a golf course, and free water park access. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.

Free WiFi, MP3 docks

In addition to LCD TVs with cable channels, the 426 guestrooms offer free WiFi and free minibar items. MP3 docks, room service, and coffee/tea makers are also available.

Double Room, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$359* Per night/room Jun 18 - Jun 19

Double Room, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 1 Max

Standard Double Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Villa, Ocean View

Bed Count 1 King Bed Maximum Occupancy 1 Max

Standard Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Iberostar Selection Cancun All Inclusive ratings based on 65 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Iberostar Selection Cancun All Inclusive

Everyone (10) Couples (13) Family (41)
1 out of 5
The resort was old, dated, dirty, staff was rude, and the first room we were in had roaches. We asked for a couple extras such as having our room cleaned and extra towels and got none of that. The management was useless. We will never stay there again, the worst.

Posted by on May 1, 2022

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5 out of 5
Everything is good! Really good time, the people is very friendly!

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 12, 2022 by Quality Manager

We appreciate the time you have taken to write this review after your visit and the positive feedback you have shared. We look forward to welcoming you again, very soon. Regards,

4 out of 5
I loved the beautiful pool area with perfect beach access!

Posted by on Mar 25, 2022

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5 out of 5
The property was beautiful and well maintained. The staff was outstanding. I would highly recommend this place. Only issue was the door key had to be replaced twice.

Posted by on Feb 18, 2022

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4 out of 5
We requested a king room but when we arrived we were told one wasn’t available until the next morning. The next morning we go to the front desk to confirm and there wasn’t a king room available again. Not a big deal but would have liked a king room. The food was amazing, the staff was great, the pool was nice, the beach was close but the rooms are outdated. I did see the mixed reviews on the the rooms but we don’t typically stay at “fancy” places so I thought maybe people were being dramatic. The only other thing is that they don’t have any activities to do inside if the weather is bad except a fitness center. Another resort I stayed at had a pool table and ping pong table which was great when I rained all day. We enjoyed our vacation at this resort but it’s not one we’re dying to go back too..

Posted by on Feb 17, 2022

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4 out of 5
I liked having multiple food options and activities available. We only noticed one set of stairs and used multiple times either due to elevator packed or out of service. The stairs were not well lit and felt neglected.

Posted by on Jan 10, 2022

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3 out of 5
the beds, sheets and pillows are very nice, the view incredible. Pools are very nice. Don't have usb outlets or connections for cel phones, not many electrical outlets and when somebody open the main door of the room the electrical outlets shut down. Personal very kind, registration is a headache, 45 min to get to the front desk

Posted by on Dec 27, 2021

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5 out of 5
The property was beautiful - location you can't beat - we stayed in one of the villas so we were away from the main part of the hotel most of the time. They were doing a bit of work on the property the whole time we were there so the noise was a little bit of a pain, but we could find places away from the work. You could tell the property was a little worn in places, but that was why they were working on it. The rooms themselves were great and all the public places (buffet, pool area) were beautiful.

Posted by on Nov 26, 2021

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1 out of 5
If your reading this do not book this hotel. The rooms are very old and run down. The drinks are terrible, all of the “tropical drinks” are just tons of fake syrup. All of the bars on site do not serve the same drinks. All!of the bathrooms on the property are not conveniently located. The food oh my it’s hard to mess up all inclusive food but they did. The Mexican restaurant was terrible. Getting reservations at guest services was like begging for money, they make it so difficult for you to get a reservation. I am being very honest this is far from a 4-5 star hotel. The only nice thing this property has to offer is the pool. I did notice their speaker wasn’t working well, they make enough money where they can invest in a new speaker for entertaining purposes. Do not stay here

Posted by , from Stamford on Aug 29, 2021

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1 out of 5

Posted by on Aug 28, 2021

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About the Iberostar Selection Cancun All Inclusive

Location Boulevard Kukulcan, Km. 17, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Soccer
  • Tennis

Lessons/classes/games
  • Dancing
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Scuba-diving certification
  • Scuba-diving excursions
  • Childcare
  • Spa/beauty facilities and services

  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • All meals included
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included

Property Features

Iberostar Selection Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Cancun All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 7 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free. This 4.5-star Cancun property is smoke free.

  • 1 building
  • 426 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 5 bars or lounges
  • 108996 sq ft of conference space
  • 10126 sq m of conference space
  • Built in 1992
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 7
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Iberostar Selection Cancun All Inclusive offers 426 air-conditioned accommodations with MP3 docking stations and free minibar items. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Stocked minibar (free)
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

El Maguey Restaurant - This beachfront buffet restaurant specializes in Mexican cuisine.

El Laguito - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

La Horma - This fine-dining restaurant serves dinner only. Open daily.

La Parrilla - This steakhouse serves dinner only. Open daily.

Naga Hibachi - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a water park and an outdoor tennis court. 7 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Ecotours nearby
  • Golfing on site
  • Fitness classes on site
  • Beach volleyball on site
  • Yoga classes/instruction on site

Spa Services

Spa Sensations has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Reservations are required for onsite COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Iberostar
  • All Inclusive Iberostar Cancun
  • Cancun All Inclusive Iberostar
  • Cancun Iberostar
  • Cancun Iberostar All Inclusive
  • Iberostar All Inclusive Cancun
  • Iberostar Cancun
  • Iberostar Cancun All Inclusive
  • Hilton Cancun Resort
  • Hilton Golf Spa Resort Cancun
  • Iberostar Cancun Hotel Cancun
  • Iberostar Cancun All Inclusive All-inclusive property
  • Iberostar All Inclusive All-inclusive property
  • Iberostar All Inclusive
  • Iberostar Selection Cancun All Inclusive All-inclusive property
  • Iberostar Selection All Inclusive All-inclusive property
  • Iberostar Selection All Inclusive
  • Iberostar Selection Cancun All Inclusive Cancun
  • Iberostar Selection Cancun All Inclusive All-inclusive property
  • All-inclusive property Iberostar Selection Cancun All Inclusive
  • Iberostar Selection Cancun All Inclusive Cancun
  • Iberostar Cancun All Inclusive
  • Iberostar Selection Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.