4.4 out of 5

"The staff was very kind and made the stay enjoyable. As a golfer...I could not have asked for a better set-up. I could walk to the course and the ho ... " More

By a verified traveler on Fri 20 Jan 2017

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Hotel Description

LCD TVs with cable channels are featured in all 426 rooms, and you can enjoy free WiFi, MP3 docks, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Safes, hair dryers, and free toiletries are also available.

An all-inclusive stay in Cancun awaits you at Iberostar Cancun All Inclusive. Within just a 15-minute stroll, you'll find popular places like Delfines Beach and El Rey Ruins. Highlights at this beachfront resort include 5 restaurants, 7 outdoor swimming pools, and a full-service spa.

A day of pampering at Spa Sensations can include beachside massages along with access to the spa tub. The buffet restaurant, El Maguey Restaurant, serves Mexican cuisine. With 5 bars/lounges and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite golf course and water park. 108996 square feet (10126 square meters) of event facilities include 22 meeting rooms and conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a health club, and a kids' swimming pool. There's also the convenience of free self parking.

With a stay at this 4-star Avenida Kukulkan resort, you'll be 5.1 km (3.2 mi) from La Isla Shopping Mall.

Standard Room Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard room Ocean view with balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Garden View Villa

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean Front Villa

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Iberostar Cancun All Inclusive ratings based on 42 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Relaxing and easy for a golfer!

Pros: Views, golf, fitness center
Cons: new/ improved beds/ mattresses. Make sure EVERYTHING in the room works! Including the IRON and BLOW DRYER!
Location: Golf, walk the beach.
The staff was very kind and made the stay enjoyable. As a golfer...I could not have asked for a better set-up. I could walk to the course and the hotel 'golf rate' was VERY affordable! It allowed me to budget two rounds instead of just one! The course too was in great shape and well maintained! The hotel room was clean although the king sized bed (mattress) was on its last leg! The hotel room TV (Picture) went our on day two...so I called the front desk, and within minutes, someone was there to fix it. The next day the same thing happened...the TV picture went out! So I went to the front desk and personally told the counter person (who took some notes) The blow dryer only worked when you held the button down...and it only produced cold air. The highlights for our room were the views of the ocean and pool area and the daily maid service! (our room maid was creative and thoughtful...everyday!) I have stayed at other 'all-inclusive' hotels...and others offered food at pool side...this one did not and during my first three days...I rarely saw anyone asking me if I wanted a drink. Only the last day, was I approached several times. We would stay here again...but in all honesty I would say this is a

Posted by , from Modesto, Ca. on Jan 20, 2017

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5 out of 5

Best kids club teachers!

We just returned from a week at the iberostar. Overall amazing experience. Our kids fell in love with the kids club and looked forward to it everyday and wished it started even earlier than 10. The food at the buffet was good and the food at the restaurants was even better. Loved the steakhouse so make a reservation as early as you can even before your trip. The counselors at the kids club were top notch and we were blown away by their level of energy and engagement with the kids.

Posted by , from New York, NY on Jan 6, 2017

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4 out of 5

Nice hotel right on the beach.

Excellent service. Food buffet was ok but the Japanese and steak restaurants were excellent. Staff very friendly. Entertainment shows were ok not great. Alcoholic drinks were watered down. But I would definitely return.

Posted by , from california on Dec 17, 2016

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5 out of 5

Excellent Hotel!

Pros: Food, staff and able to stay and use amenities and facilities all day even on the day we checked out late.
Cons: None
Location: It is close to the public beach with the Cancun sign. Close to the airport, one of the first hotels from the airport in the hotel zone.
We love everything about our stay in Iberostar Cancun, from check-in to check-out, we were treated beyond our expectations! It was our first time staying at an all inclusive resort and our first time in cancun, and so far, we were so happy and impressed that we want to keep going back. First of all, they upgraded us free of charge to a villa, which was more quiet, no need to use elevators and we have a pool in front of our room! and we were closer to the beach also! the resort has a lot of activities for kids and families and all ages! the room service/housekeeping was always checking on us if we needed anything from towels, waters etc. The food...buffet restaurant was always good and they have different options everyday and every meal! We loved the Steakhouse and the Hibachi restaurant as well. The only restaurant we did not get to try was the french restaurant since we have a toddler with us, they're only for adults. The drinks were good also, from the lobby area to the beach area. We also had beer, soda and juice stocked everyday in our room. The staff are very attentive and very helpful with anything you need or ask, even from tips how to get around the city and how to use the city bus and where to go if you want to check out downtown. Our flight on our last day is later that evening at 7 pm, so our shuttle won't be picking us up until 3 pm. They offered us lat check-out with $10/hour extra after 12 noon, and was able to eat lunch and snacks. We love Iberostar!

Posted by , from Los Angeles CA on Dec 5, 2016

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5 out of 5

Excelent hotel

Its Simple! Excelent choice to get your family. Nice view, food, area. Highly recommended

Posted by , from Puerto Rico on Nov 24, 2016

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5 out of 5

Fantastic for Honeymooners

Location: Great location, prox. to the airport. Far enough away from party zone to the north but close enough to go shopping. Golf course in great shape as well
My Wife and I stayed at the Iberostar Cancun from Oct 10-14. It was a blend of perfect timing and price point for us. We ended up booking last minute, as I saw a price change from Travelocity. We arrived, and got the exact room we booked, and although we arrived early, we were still able to partake in the All-Inclusive benefits from the moment that we arrived. The staff was fantastic, and was always very helpful. Please make sure to tip the staff as they worked tirelessly to ensure all the patrons satisfaction. Part of the reason that we enjoyed our stay at Iberostar was the fact that although the place was very busy, the size of the property never allowed for you to feel as if you didn't have room to roam, and therefore never crowded. Beaches were amazing, pool and pool bar were great and all in all, the food was very good, considering the amount of people that they're serving. Really enjoyed my stay and will be coming back.

Posted by , from Houston on Oct 17, 2016

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5 out of 5

We had an excellent vacation at Iberostar.

Pros: The entire resort was beautiful and well maintained.
Cons: We reserved a king bed and got two full beds. Too lazy to change rooms.
Location: Would not recommend booking jet ski's at Iberostar Parisio. We had to be gone the whole day and then the rest of the week they were available nearby.
The resort is 200 minutes from the airport. Iberostar is a gorgeous resort. The beach is beautiful with crystal blue water and fun waves to play in. Plenty of chairs and umbrellas, not crowded at all. The pools were great, clean and plenty of chairs and umbrellas for all. Angel, from the entertainment staff was outstanding and fun. There was plenty of activities: beach volleyball, water polo, soccer, rifle shooting, pool games, etc. The shows were good some nights and great other nights. The rock n roll show was awesome. We ate at all four restaurants: Grommet was French, the Japanese was great with hibachi, fun and entertaining, the Steakhouse was delicious and beautiful inside and the Mexican was down by the water. The food and margarita's were to die for. We were a party of 8 and all the rooms were great. The rooms were cleaned each morning and always had a towel animal or fresh flowers on bed. Room service was great, we only used it once, but the kids used it every day. We are definately go again next year.

Posted by , from ct on Apr 22, 2016

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5 out of 5

Nice hotel on beach

Staff great. Room is basic, however the room with swim out pool worth the extra $. Make dinner reservations prior to arrival. Pool snack bar had limited selection. Nightly entertainment was family friendly.

Posted by , from ohio on Apr 5, 2016

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4 out of 5

Some great / some not

Pros: Staff was exceptional, food was solid - good selection of restaurants and buffet was solid. The pools area, bars, beach, etc. were terrific.
Cons: The rooms could use a major upgrade of quality - ranks among the two star rooms that I have stayed in.
Location: Right on the beach in Cancun, gold across the street and access to night clubs close by along with shopping.
We just returned from a week in Mexico, and we did not want to return home. The weather, grounds, activities and more were outstanding, but there were some areas that could have been greatly improved. The main complaint of the resort was the quality of the rooms, this resort is in need of some upgrading. The rooms appear to be in the original condition from when the report first opened. Everything, from the bathroom, to the air conditioning to the flooring/paint,, needs redone. Outside of the room, things were very different. The restaurants, pool area, beach, grounds, etc. were in terrific condition. We were thrilled with the activities for our kids, the staff was tremendous, the food was good and the selection of drinks was phenomenal. The five of us did leave the resort wishing to return in the future!

Posted by , from Ohio on Dec 25, 2015

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4 out of 5

Staff were very friendly.

Pros: Friendly staff.
Cons: Activities
It rained 6 of the 7 days we were there. The hotel would do well to have contingent activities for those days you can't sit on the beach or poolside to enjoy the sun.

Posted by on Oct 24, 2015

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About the Iberostar Cancun All Inclusive

Location Boulevard Kukulcan, Km. 17, Cancun, QROO 77500

All-inclusive Details

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Soccer
  • Tennis

Lessons/classes/games
  • Dancing
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Scuba-diving certification
  • Scuba-diving excursions
  • Bottled wine
  • Bottled liquor
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Property Features

Iberostar Cancun All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Summer fun is a breeze at Iberostar Cancun All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 7 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is available. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a water park, a children's pool, and a health club. Free self parking is available.

  • 1 building
  • 426 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 5 bars or lounges
  • 108996 sq ft of conference space
  • 10126 sq m of conference space
  • Breakfast available (free)
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Conference facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon

Family Friendly Amenities

  • Family Property
  • On private beach
  • Number of outdoor pools - 7
  • Free WiFi
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (14.9 km / 9.2 mi)
  • Parking: Free self parking

Room Amenities

Iberostar Cancun All Inclusive offers 426 air-conditioned accommodations with MP3 docking stations and minibars. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cancun resort provides complimentary wireless Internet access. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Naga Hibachi - This restaurant specializes in Japanese cuisine and serves dinner only.

El Laguito - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Guests are served free breakfast.

La Parrilla - This steakhouse serves dinner only.

La Horma - This fine-dining restaurant serves dinner only.

24-hour room service is available.

El Maguey Restaurant - This beachfront buffet restaurant specializes in Mexican cuisine.

Entertainment

The Iberostar Cancún Hotel offers an exciting leisure and entertainment program designed for the entire family. Children will stay busy and having fun all day long with activities in special areas designated just for them. When night falls, adults can kick back in the hotel's bars or watch live shows performed in the Telón Theater.

Live Shows including dancing, comedy, and endless music. These are just a few of the entertainment options guests will come across every night at the Iberostar Cancún Telón Theater. No matter what you choose, our top Cancún hotel offers the best entertainment offerings for rounding out a day during your marvelous stay at our resort.

Just for Kids: Lucy's Kids Club with spectacular water park as well as the many daily activities organized by the hotel's professional staff.

Nearby Activities

A private beach, a golf course, and a water park are featured at the resort. 7 outdoor swimming pools are on site along with a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing on site

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 8
  • Massages on beach
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Hotel Names

  • All Inclusive Iberostar
  • All Inclusive Iberostar Cancun
  • Cancun All Inclusive Iberostar
  • Cancun Iberostar
  • Cancun Iberostar All Inclusive
  • Iberostar All Inclusive Cancun
  • Iberostar Cancun
  • Iberostar Cancun All Inclusive
  • Hilton Cancun Resort
  • Hilton Golf Spa Resort Cancun
  • Iberostar Cancun Hotel Cancun

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.