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Hotel NYX Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Hotel Zone Beaches

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Photo gallery for Hotel NYX Cancun All Inclusive

On the beach, white sand, beach cabanas, sun loungers
Creator video
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Isla Dorada
    ‪9 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(84 reviews)
  • Resort view
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Room

8.0 out of 10
Very good
(7 reviews)
  • Partial ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Suite

8.6 out of 10
Excellent
(42 reviews)
  • Ocean view
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

7.8 out of 10
Good
(104 reviews)
  • Lagoon view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (Sunset)

8.8 out of 10
Excellent
(61 reviews)
  • Lagoon view
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2

View all photos for Deluxe Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 3

Sunset Suite

  • Sleeps 3

Junior Suite

  • Sleeps 3

Master Suite

  • Sleeps 3

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About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Nichupté Lagoon and El Sol de Cancun are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Isla Dorada - 9 min walk - 0.5 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • Hotel Zone Beaches - 18 min walk - 1.0 mile
  • Marlin Beach - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star beachfront property near Hotel Zone Beaches
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive like an outdoor pool, a fitness center, and a steam room.

There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 196 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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Mar 5 - Mar 6
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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.98 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nyx All Inclusive
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Frequently asked questions

How close is Hotel NYX Cancun All Inclusive to the airport?

Hotel NYX Cancun All Inclusive is 13.5 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel NYX Cancun All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel NYX Cancun All Inclusive.

How close is Hotel NYX Cancun All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel NYX Cancun All Inclusive offer free breakfast?

Hotel NYX Cancun All Inclusive does not offer free breakfast.

Is there a casino at Hotel NYX Cancun All Inclusive?

No, there is no casino at this property, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are nearby.

What time is check-in at Hotel NYX Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel NYX Cancun All Inclusive?

This property offers free self parking.

Does Hotel NYX Cancun All Inclusive have a pool?

Hotel NYX Cancun All Inclusive features an outdoor pool.

Does Hotel NYX Cancun All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does Hotel NYX Cancun All Inclusive have a spa?

This property doesn't have a spa, but it does offer massages, body scrubs, and mani/pedis.

How close is Hotel NYX Cancun All Inclusive to downtown Cancun?

Hotel NYX Cancun All Inclusive is 1.2 mi away from Avenida Kukulkan.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 997 out of 1737 reviews
Rating 8 - Good. 399 out of 1737 reviews
Rating 6 - Okay. 196 out of 1737 reviews
Rating 4 - Poor. 63 out of 1737 reviews
Rating 2 - Terrible. 82 out of 1737 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Kristen

Traveled with partner
Liked: Cleanliness
The room was spacious but had a few issues- the drain in the sink was clogging. Maintenance had to come fix. There was also little gnats around the room. And a dehumidifier we had to keep emptying. The food was sub par. Food at Cianti was ok. Never went to the other sushi restaurant as the host desk never made the reservations they wrote down. Ended up having to go out to eat that night. the Balam restaurant lets its food sit out way too long. Nothing really special to get excited about. The chairs by the pool are nice if you can get one. People wake up and put their stuff on them to save it. Even tho they have rules to prevent this . The beach was nice- location is decent.
Stayed 5 nights in Jan 2026

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We went for our honeymoon and it was such a great resort for a young couple. Not super busy or crazy perfect relaxing place to enjoy each other.
Stayed 6 nights in Sep 2025

10/10 Excellent

Austin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing
Stayed 7 nights in Nov 2025

10/10 Excellent

Levi

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, awesome food, great experience
Stayed 7 nights in Nov 2025

8/10 Good

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food could have been so much better. The view was spectacular! The room was beautiful, spacious, and modern, although no water pressure in the shower made that experience uncomfortable.
Stayed 3 nights in Sep 2025

6/10 Okay

Jasaney Wesley, Fountain

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room had fresh paint and smelled like paint the whole time the volleyball hoster and hostess try to break my relationship up while we were on vacation. While caused us to have a bit of friction between us. But other than that the drinks the servers and the hotel guest were amazing that made it worth while.
Stayed 9 nights in Aug 2025

8/10 Good

Jesus Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. The only thing to say is the sales persons was annoying offering packages. Be more respectful with the guests
Stayed 7 nights in Oct 2025

10/10 Excellent

Alistair

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was always clean, the staff were excellent and the food delicious.
Stayed 7 nights in Nov 2025

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction next door. But Rafael, Freddy and Manuel made the experience awesome. Thank you guys for the excellent service.
Stayed 5 nights in Nov 2025

6/10 Okay

Karandeep

Liked: Cleanliness, staff & service
Hotel is undergoing construction which starts at 9AM and goes on till 8PM at night. Next door properties are also undergoing construction which cause loud jack hammer noises, concrete grinding noises etc. Beach area is very noisy. Hotel room was smelly but the maintenance staff fixed the bathroom drain. Hotel cleanliness was good. Staff was responsive and very alert. Beach view was excellent. Bar was good.
Stayed 7 nights in Nov 2025

6/10 Okay

Kevin Jacob

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff was fantastic, the food was unfortunately not very good , not many vegetarian options as well , lunch is in the restaurant and not buffet style like breakfast and dinner are , there are theme nights however most of the food is exactly the same , to note the desserts especially pastries are yes not good for you but well worth the taste while your on vacation mode it’s ok to indulge a little , biggest complaint with food is too much salt , but other then the food , the property and grounds and location are excellent exactly like the pictures , it’s clean and quiet , guests are respectful and friendly, they attract a great clientele, the food was the biggest let down .
Stayed 14 nights in Nov 2025

10/10 Excellent

Andrew Timothy, Winnipeg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff great property great food. Highly recommend and will be back again.
Stayed 10 nights in Nov 2025

8/10 Good

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great service, great beach, great food, the only knock we had on our experience was the constant construction blaring from sun up to sun down at the neighbouring resort. Nothing NYX could do, so hard to knock them, but overall I'd give it a 7/10
Stayed 8 nights in Nov 2025

10/10 Excellent

Beatriz Adriana

Liked: Cleanliness, amenities, property conditions & facilities
It’s was amazing. We were treated with respect and always a welcoming smile on all the staff faces. I will definitely be back. Thank you NYX hotel. I had a wonderful stay there for our wedding anniversary trip.
Stayed 3 nights in Nov 2025

8/10 Good

Joseph

Stayed 6 nights in Nov 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had an amazing stay! Food was incredible, the Umami restaurant was a real highlight. Staff were so lovely and made our stay unforgettable. Special shout out to the sports & entertainment team who organised so many fun activities!
Stayed 7 nights in Nov 2025

8/10 Good

Margarita

I got an upgraded room, the staff was very polite and professional I wasn’t aware though that the building continued to be renovated so there was noice from repairs as well as there was a lot of mou
Stayed 6 nights in Oct 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was magnificent. The food was amazing as were the speciality drinks. Staff were kind, welcoming and professional. They take a lot of pride in their work. The beach was beautiful. They clean it twice a day. There were plenty of loungers and hammocks on the beach and it was easy to get food and drinks on the beach. I recommend this resort highly.
View from our balcony
Entrance to the beach
View of the pool at night
Our balcony
Stayed 7 nights in Nov 2025

10/10 Excellent

Zyanya

Stayed 2 nights in Oct 2025

10/10 Excellent

Vita

Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome. The service even better. A small resort very friendly welcoming feeling
Stayed 1 night in Nov 2025

10/10 Excellent

Andalib

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was nice. Just be careful of that 90 min sales pitch.
Stayed 3 nights in Nov 2025

10/10 Excellent

Albert, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Nov 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome, room was clean.
Stayed 4 nights in Nov 2025

10/10 Excellent

JANET

The Hotel NYX is absolutely the best.
Stayed 7 nights in Oct 2025

10/10 Excellent

Toby Meus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Oct 2025