Hotel NYX Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Hotel Zone Beaches

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Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, sun loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, white sand, beach cabanas, sun loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Housekeeping
  • Pool

Explore the area

View in a map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Place, Cancun Convention Center
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪62 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(71 reviews)
  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Junior Room

8.0 out of 10
Very good
(6 reviews)
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Superior Suite

8.4 out of 10
Very good
(37 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

7.8 out of 10
Good
(94 reviews)
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite (Sunset)

8.8 out of 10
Excellent
(55 reviews)
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Cancun Convention Center and Gaviota Azul Beach are also within 3 miles (5 km).

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • Forum Beach - 13 min drive - 1.8 miles
  • Cancun Convention Center - 14 min drive - 2.0 miles
  • Gaviota Azul Beach - 17 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Sonora Grill - Cancún - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star beachfront property near Hotel Zone Beaches
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive like an outdoor pool, a fitness center, and a steam room.

There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 196 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to November 30 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.31 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

How close is Hotel NYX Cancun All Inclusive to the airport?

Hotel NYX Cancun All Inclusive is 13.5 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel NYX Cancun All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel NYX Cancun All Inclusive.

How close is Hotel NYX Cancun All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel NYX Cancun All Inclusive offer free breakfast?

Hotel NYX Cancun All Inclusive does not offer free breakfast.

Is there a casino at Hotel NYX Cancun All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (13-min drive) and Dubai Palace Casino (16-min drive) are nearby.

What time is check-in at Hotel NYX Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel NYX Cancun All Inclusive?

This property offers free self parking.

Does Hotel NYX Cancun All Inclusive have a pool?

Hotel NYX Cancun All Inclusive features an outdoor pool.

Does Hotel NYX Cancun All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views. One of the dining venues will be unavailable from August 11 2025 to November 30 2025 (dates subject to change).

Does Hotel NYX Cancun All Inclusive have a spa?

This property doesn't have a spa, but it does offer deep-tissue massages, aromatherapy, and body treatments.

How close is Hotel NYX Cancun All Inclusive to downtown Cancun?

Hotel NYX Cancun All Inclusive is 1.2 mi away from Avenida Kukulkan.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 926 out of 1606 reviews
Rating 8 - Good. 369 out of 1606 reviews
Rating 6 - Okay. 171 out of 1606 reviews
Rating 4 - Poor. 59 out of 1606 reviews
Rating 2 - Terrible. 81 out of 1606 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sharon

Traveled with partner
We booked a master suite with ocean view. It was a nice room overlooking the pool and had a full ocean view. We didn't like the fact that it had 7 stairs that you had to go down to get to the balcony. There was no handrail, so we were quite concerned about falling. The staff were all very friendly and courteous. Bernardo at the pool bar was excellent. There is only one pool at the resort and it only has maybe 24 loungers around it. People would put towels on the loungers quite early in the morning to reserve them. There are more loungers at the beach. It was easier to get a spot there. There are two ala carte restaurants. You can only reserve them the day before or day of before 2pm. They are also each closed two days a week. This was a bit frustrating as we were only able to get into each once during our 7 day stay. The resort has a lot of steps everywhere. From getting into the front entrance and everywhere outside. Some are quite steep and not all have handrails. There are handicap ramps but they are also quite steep and slanted. I would not recommend this resort to the elderly or handicapped. They are currently under renovation. There was constant noise all day from the construction and sometimes as late as 7pm. The lobby lounge doesn't open until 6pm. There are no shows in the evening however they have music and or karaoke starting at 9pm. I realize that we were there in what is considered off season. It could be different when busier.
Stayed 7 nights in Oct 2025

10/10 Excellent

Cooper

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Friendly staff!
Stayed 6 nights in Aug 2025

10/10 Excellent

Rolando Javier

Stayed 4 nights in Aug 2025

10/10 Excellent

Rolando Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fun and friendly staff. Great pool and pool bar. Beachside tikis are great if able to get one. First come first serve. the sushi place is outstanding. breakfast had many choices( buffet style). Same for dinner. The italian specialty restaurant was ok, but prob wouldnt bother repeating. sushi as stated is diff. story- AMAZING. The activities staff was fun. the hotel provides fun activities throughout the day( pool/ beach volleyball, Karoeke.. etc). Room were clean with cold AC. went with a party of 13 and would 100% book again .
Stayed 4 nights in Aug 2025

10/10 Excellent

Evan M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very welcoming and friendly staff!
Stayed 3 nights in Aug 2025

2/10 Terrible

Ivana

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at a great price
Stayed 3 nights in Jul 2025

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great atmosphere
Stayed 2 nights in Aug 2025

10/10 Excellent

Johnniqua

Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and the food was delicious with many options
Stayed 6 nights in Jul 2025

6/10 Okay

Alison

Traveled with family
Liked: Staff & service
Disliked: Amenities
Great location on the beach and the size of the hotel is lovely. A little run down in places. The restaurant on the beach is so so dark that you can’t see what you are eating. Could do with some tweaks here and there.
Stayed 5 nights in Jul 2025

6/10 Okay

Maria

Stayed 6 nights in Jul 2025

8/10 Good

Hazel-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Alondra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean everything was and how friendly the staff was!
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was absolutely amazing. I’ve been to several different resorts and feel comfortable saying that. I like that it was a smaller resort because I just had surgery and didn’t want to do a lot of walking so that is perfect. The beds were comfortable. The staff was super nice. The only thing I didn’t like which is in any resort is the pool gets so hot I think all resorts need to find a way to cool the pool Other than that 10 out of 10
Stayed 3 nights in Jul 2025

8/10 Good

Esther

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food was good the beds were clean .. my tv was broken but overall a good experience. The staff were so friendly. Ask for Efrain he’s the best. Super attentive and helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Tian

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Isadora

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and activities! Food was also really good.
Stayed 4 nights in Jul 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great, area is not great
Stayed 5 nights in Jul 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth Cruceta

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great overall but they have this offer about some package to you to get discount on all vacations and the staff were pushy. But the everything was wonderful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shanna Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the food at this property. Probably some of the best I have had at an all-inclusive. The pool is small, but the beach made up for it. Beautiful location, and great access to fun shopping, etc.
Stayed 3 nights in Jul 2025

10/10 Excellent

Angele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Not too big not too small. The food was awesome at every place we ate. Room was spacious and very clean. Staff wash very courteous and always attentive to our needs. Would stay here again.
Stayed 4 nights in Jul 2025