Hotel NYX Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Hotel Zone Beaches

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Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Creator video
4 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, white sand, beach cabanas, sun loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Isla Dorada
    ‪9 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(75 reviews)
  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Junior Room

8.0 out of 10
Very good
(6 reviews)
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Superior Suite

8.6 out of 10
Excellent
(40 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

7.8 out of 10
Good
(96 reviews)
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite (Sunset)

8.8 out of 10
Excellent
(57 reviews)
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2

Deluxe Room

  • Sleeps 3

Sunset Suite

  • Sleeps 3

Junior Suite

  • Sleeps 3

Master Suite

  • Sleeps 3

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About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Nichupté Lagoon and El Sol de Cancun are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Isla Dorada - 9 min walk - 0.5 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • Hotel Zone Beaches - 18 min walk - 1.0 mile
  • Marlin Beach - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star beachfront property near Hotel Zone Beaches
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive like an outdoor pool, a fitness center, and a steam room.

There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 196 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.58 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

How close is Hotel NYX Cancun All Inclusive to the airport?

Hotel NYX Cancun All Inclusive is 13.5 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel NYX Cancun All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel NYX Cancun All Inclusive.

How close is Hotel NYX Cancun All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel NYX Cancun All Inclusive offer free breakfast?

Hotel NYX Cancun All Inclusive does not offer free breakfast.

Is there a casino at Hotel NYX Cancun All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (13-min drive) and Dubai Palace Casino (16-min drive) are nearby.

What time is check-in at Hotel NYX Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel NYX Cancun All Inclusive?

This property offers free self parking.

Does Hotel NYX Cancun All Inclusive have a pool?

Hotel NYX Cancun All Inclusive features an outdoor pool.

Does Hotel NYX Cancun All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does Hotel NYX Cancun All Inclusive have a spa?

This property doesn't have a spa, but it does offer aromatherapy, massages, and facials.

How close is Hotel NYX Cancun All Inclusive to downtown Cancun?

Hotel NYX Cancun All Inclusive is 1.2 mi away from Avenida Kukulkan.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 953 out of 1657 reviews
Rating 8 - Good. 380 out of 1657 reviews
Rating 6 - Okay. 183 out of 1657 reviews
Rating 4 - Poor. 58 out of 1657 reviews
Rating 2 - Terrible. 83 out of 1657 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sharon

Traveled with partner
We booked a master suite with ocean view. It was a nice room overlooking the pool and had a full ocean view. We didn't like the fact that it had 7 stairs that you had to go down to get to the balcony. There was no handrail, so we were quite concerned about falling. The staff were all very friendly and courteous. Bernardo at the pool bar was excellent. There is only one pool at the resort and it only has maybe 24 loungers around it. People would put towels on the loungers quite early in the morning to reserve them. There are more loungers at the beach. It was easier to get a spot there. There are two ala carte restaurants. You can only reserve them the day before or day of before 2pm. They are also each closed two days a week. This was a bit frustrating as we were only able to get into each once during our 7 day stay. The resort has a lot of steps everywhere. From getting into the front entrance and everywhere outside. Some are quite steep and not all have handrails. There are handicap ramps but they are also quite steep and slanted. I would not recommend this resort to the elderly or handicapped. They are currently under renovation. There was constant noise all day from the construction and sometimes as late as 7pm. The lobby lounge doesn't open until 6pm. There are no shows in the evening however they have music and or karaoke starting at 9pm. I realize that we were there in what is considered off season. It could be different when busier.
Stayed 7 nights in Oct 2025

10/10 Excellent

DeQing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

4/10 Poor

Jennifer

Disliked: Staff & service, amenities, property conditions & facilities
Would have appreciated knowing the hotel was under MAJOR construction.. nothing says vacation like the constant sound of a jackhammer, saw, and hammer! The food was really limited, am I’m not a picky eater. The wait staff was not friendly with the exception of a few. The front desk did not give good instructions for the resort. There was not a hot tub as advertised. Our room was clean, spacious, and stayed cold- loved that! The hotel was very dead after 6pm and there was a pool table that required quarters… not very all inclusive. The beach was lovely and the constant seaweed upkeep was outstanding. As a person who travels to Cancun 3-5 times a year, I would not recommend this hotel compared to all of the others we’ve stayed at. We were bored and hungry.. but grateful to be in our favorite vacation spot! Try the RIU or Hyatt properties!
Stayed 5 nights in Sep 2025

8/10 Good

Yohanny

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities and staff was amazing the only thing I wish they had more then one pool and a bar at the pool instead of going out the pool to get drinks. Also when they say all inclusive they don't mean it they leave some staff off the menus that you have to pay for. Staff is amazing an
Stayed 4 nights in Sep 2025

10/10 Excellent

Tihomir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff
Stayed 7 nights in Sep 2025

10/10 Excellent

Mitchiveno, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE NYX ❤️
Stayed 5 nights in Sep 2025

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Adelaida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos limpio Excelente servicio Todos me encanta
Stayed 4 nights in Sep 2025

8/10 Good

Glinda

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Clerks David and Alexandro were wonderful. They answered every question we had. But, the hotel lacked variety when it came to food and some places weren’t included with the all inclusive. Our last nite, limited entertainment. But the worst part of the stay was the haggling from some of the vendors inside the hotel. They were constantly in your face trying to sell you something. I know that’s what they o to make money but when you want to vacay and relax, the last thing you want to do is be bothered with sales. I would come back to Cancun but possibly not to this place. But the experience all in all was good for my first visit ever
Stayed 3 nights in Sep 2025

6/10 Okay

francesco

Liked: Cleanliness, staff & service
All day the man’s work with tools ..in my room have always sound
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was more than I expected for the price. All of the food was really good! Wide variety for the inclusive meals either at the buffet or on the menu. Hotel was very clean and room service was exceptional. Highly recommend!
Stayed 3 nights in Sep 2025

8/10 Good

Iris

Traveled with family
Liked: Cleanliness, staff & service
El hotel.es còmodo, habitacionea amplias y el staff muy atento y dispuesto a ayudar. El paquete all inclusive tiene restricciones en bebidas y comida. El lobby bar cierra a las 12 de la noche y el room service tiene costo adiCional y no es 24 hrs. La playa es hermosa y hay muchos lugares cerca para comer y disfrutar luego de las 12 de la noche. La localizacion es centrica y accesible.
Stayed 4 nights in Sep 2025

8/10 Good

Victor

Traveled with partner
Liked: Staff & service
Spa was good, staff is interactive Very limited resources No swim up bar so that can be a con Should be more alternatives for food especially for those who are in pool & beach for convenience. The deck lunch was very good and authentic Mexican food and there is a hot dog stand but an option on the beach or maybe a quick buffet somewhere else would be good. Beach had a lot of seaweed but that is not the resorts fault. Room service is not included in the price. Alcohol had a lot of options. The most bothersome thing about this resort is the construction that goes on directly over your room. It is very noisy and they start early so keep in mind that you may not be at ease sleeping in late. I’d give the resort a 3.5/5. There is quite a bite of stairs to go up and down from beach/pool to the main lobby and rooms. And the walkways are a bit tight but it is a small resort area. What makes a resort a 5/5 in my opinion is
Stayed 4 nights in Sep 2025

10/10 Excellent

Kameo Raquel Roberson

Stayed 4 nights in Sep 2025

8/10 Good

Raquel Elizabeth

Stayed 8 nights in Sep 2025

10/10 Excellent

Meiyun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gena Wiebe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 7 nights in Sep 2025

8/10 Good

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service
I liked the property and its services and staff. However, the "All" inclusive it is NOT inclusive if you want decent wines, NOT better you need to buy $600 MX at least to get a $10-12 USD wine bottle. Also, we were charged some bogus non disclosed beach cleaning fee when the beach was full of seaweed. The Tios(Spaniards) could do better with the house wine than thay cheap ass Tempranillo that it is NOT even good for a Kalimotxo. Get, wine from Baja. Cheaper and better. I almost bought the membership, but couldn't gift weeks to whoever I choose, whether family or friend without paying extra fees. EVERYTHING is an upgrade there. Other than that it is a lovely place. Cheers!!!
Stayed 4 nights in Sep 2025

8/10 Good

trinidad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 4 nights in Sep 2025

6/10 Okay

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
The food was disgusting. It was a super small buffet. The food wasn’t covered and flies were all over the food. There wasn’t a good selection and they didn’t have
Stayed 3 nights in Sep 2025

10/10 Excellent

Roselyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurants, nice beach
Stayed 4 nights in Jul 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay. Nice and friendly staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Atuanya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We celebrated a big wedding anniversary. It was lovely. The staff was very professional, warm and friendly. We really enjoyed our stay
Stayed 4 nights in Sep 2025