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Hotel NYX Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Hotel Zone Beaches

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Photo gallery for Hotel NYX Cancun All Inclusive

On the beach, white sand, beach cabanas, sun loungers
Creator video
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Isla Dorada
    ‪10 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(91 reviews)
  • Resort view
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Room

Junior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Room

8.4 out of 10
Very good
(8 reviews)
  • Partial ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Suite

8.8 out of 10
Excellent
(45 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

7.8 out of 10
Good
(109 reviews)
  • Lagoon view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (Sunset)

8.8 out of 10
Excellent
(63 reviews)
  • Lagoon view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Nichupté Lagoon and El Sol de Cancun are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Isla Dorada - 10 min walk - 0.5 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • Hotel Zone Beaches - 18 min walk - 1.0 mile
  • Marlin Beach - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star beachfront property near Hotel Zone Beaches
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive like an outdoor pool, a fitness center, and a steam room.

There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 196 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.

Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.93 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nyx All Inclusive

Nyx Cancun All Inclusive

Nyx All Inclusive

All-inclusive property Hotel Nyx Cancun All Inclusive Cancun

Cancun Hotel Nyx Cancun All Inclusive All-inclusive property

All-inclusive property Hotel Nyx Cancun All Inclusive

Hotel Nyx All Inclusive

Nyx Cancun All Inclusive

Hotel Nyx Cancun All Inclusive Cancun

Nyx Cancun Inclusive Inclusive

Hotel Nyx Cancun All Inclusive Cancun

Hotel Nyx Cancun All Inclusive All-inclusive property

Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

How close is Hotel NYX Cancun All Inclusive to the airport?

Hotel NYX Cancun All Inclusive is 13.5 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel NYX Cancun All Inclusive?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun All Inclusive on May 24, 2026 start from $202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel NYX Cancun All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel NYX Cancun All Inclusive.

How close is Hotel NYX Cancun All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel NYX Cancun All Inclusive offer free breakfast?

Hotel NYX Cancun All Inclusive does not offer free breakfast.

Is there a casino at Hotel NYX Cancun All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (13-min drive) and Dubai Palace Casino (16-min drive) are nearby.

What time is check-in at Hotel NYX Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel NYX Cancun All Inclusive?

This property offers free self parking.

Does Hotel NYX Cancun All Inclusive have a pool?

Hotel NYX Cancun All Inclusive features an outdoor pool.

Does Hotel NYX Cancun All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does Hotel NYX Cancun All Inclusive have a spa?

This property doesn't have a spa, but it does offer aromatherapy, body scrubs, and mani/pedis.

How close is Hotel NYX Cancun All Inclusive to downtown Cancun?

Hotel NYX Cancun All Inclusive is 1.2 mi away from Avenida Kukulkan.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1045 out of 1831 reviews
Rating 8 - Good. 426 out of 1831 reviews
Rating 6 - Okay. 209 out of 1831 reviews
Rating 4 - Poor. 65 out of 1831 reviews
Rating 2 - Terrible. 86 out of 1831 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Erik, west haven

Stayed 3 nights in Jan 2026

2/10 Terrible

PATRICIA, BROOKFIELD

Traveled with group
Disliked: Amenities
Let me start from the beginning. Right when we pulled up the first impresion was that this place needed and facelift. Checking in was strange.First the man who was checking us in could not speak very good English and when we got to our room it had two queen beds and not one king size bed.Went back down to desk to let them know we upgraded to a jr suite and we were told that was a request not a for sure thing!Our room was bare bones with two beds and one small chair and a small refrigerator.That's it!Very poor lighting in room also.Expedia said this was an all inclusive hotel but it was not at all!No room service and special things on the menu were not included as was some of the drinks.Had to make reservations for the two resturants they had but almost impossible to get in before 9 at night.Way to late to eat.Only two resturants to eat at.One buffet which the food was always warm to cool not hot! The lunch eatry was usually not very hot and with our goup of six we got out meals at different times and they never brought the dessert we ordered!Now on to the pool.Only one not so big pool for everyone.Only 24 chairs around the pool for the whole hotel and they were always covered with towel so very hard to get a chair unless you got up before the sunrise to get one. Also there was water aerobics at 12 and volley ball at 2 which both of them took up most of the pool so no room to swim or relax in the pool at that time which was most of the afternoon.Much more to tell but no more r
Stayed 14 nights in Jan 2026

10/10 Excellent

Clara Garrido

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so welcoming and lovely, always serving with a smile and super attentive. Our room was fantastic, with stunning ocean views, spot on clean and modern, with all we needed: safe box, wardrobe, chairs, air con, great shower... This hotel exceeded our expecations. Not being a fan of the Zona Hotelera, this hotel really inmerse you into a Caribbean experience where you feel absolutely spoilt. I can't fault anything. The buffet was pretty decent quality and very varied, with options for everyone. I would highly recommend it.
Stayed 7 nights in Feb 2026

10/10 Excellent

Kathar

Stayed 3 nights in Feb 2026

4/10 Poor

Patricia Ann

Traveled with group
Disliked: Amenities
We did not get the class of room we booked. The noise and view were horrible large industrial fans outside the room were so loud and that was also the view. Unhelpful unfriendly staff and most did not speak English. No entertainment venue just loud music in lobby bar. Couldn’t get drinks in restaurants except beer or wine. Didn’t even have Kahlua anywhere. Only 24 pool chairs for 400+ guests. Buffet food was barely warm. I could go on and on. Would not recommend or ever stay here again.
Stayed 14 nights in Jan 2026

10/10 Excellent

Elaine Julianna, Leduc County

Liked: Cleanliness, amenities, property conditions & facilities
All was exceptional. Staff food room beach every thing
Stayed 7 nights in Feb 2026

2/10 Terrible

Neng

Stayed 1 night in Feb 2026

8/10 Good

Kaitlyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a fantastic stay at NYX Cancun. My sister and I went for a girls trip. It was very clean, the food was good, very close to everything (shopping malls, pharmacy). We did not use any of the spa services. The waiters and waitresses were fantastic. We participated in some of the activities which was a lot of fun as well, those staff are also super kind. A few things that could have been better - there is no dresser to put your clothes, they only have bottled water in the fridge in the rooms (not something you could get at the bars/restaurants), the schedule for which restaurants are open on certain days were not disclosed to us. Thankfully we went to the sushi night the night before as it was not open Mondays. They also didn’t tell us the themed meals for the Buffett ahead of time. Not ideal for those traveling with small children. Overall, the complaints are minimal and we had a great time. I’ve already told others to stay at the resort and I’d absolutely come back!
Stayed 3 nights in Feb 2026

6/10 Okay

Michael, Herriman

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall, NYX Hotel Cancun is a good hotel in an excellent location. The property is clean, well-maintained, and sits on a beautiful stretch of beach. The rooms were clean and well serviced, with housekeeping doing a consistently good job. The beachfront is a major highlight—wide, beautiful sand with plenty of amenities and space to relax. The location is also convenient to nearby shopping and restaurants. The biggest drawback was the food. Most meals were marginal at best, and even the specialty restaurants did not meet expectations. After the first couple of days, we chose to eat off-property for most lunches and dinners, though breakfast was generally acceptable. In summary, if you’re looking for a clean hotel in a great location with a beautiful beach, NYX is a solid option. However, if food quality is a top priority for your all-inclusive stay, you may be disappointed.
Stayed 8 nights in Jan 2026

10/10 Excellent

Yuliia

Stayed 5 nights in Feb 2026

8/10 Good

Sheila mary Fox

Traveled with group
Liked: Cleanliness
The staff that took care of cabs Golf, etc. were complete morons they should not be doing their jobs didn’t have a clue what they were doing ended up booking our own Uber and taking care of our own Golf, your front desk was amazing. Very very helpful people.
Stayed 5 nights in Feb 2026

6/10 Okay

Murray

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was too many stairs, pool not big enough, not enough shade by the beach. Food - no after hours place to get a snack, food. Coffee bar had to pay.
Stayed 7 nights in Jan 2026

10/10 Excellent

Cody James

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Excellent staff throughout the resort.
Stayed 7 nights in Feb 2026

8/10 Good

ronald

Stayed 6 nights in Feb 2026

6/10 Okay

Ashley

Traveled with group
Beach was beautiful and service in the beach was great. The food was not good though. Hibachi was good but they only seat 30 per night so we had to eat at ten. We paid really cheap for the trip so it wasn’t that bad, but it’s not a place you want to spend a lot of money on. The coffee shop wasn’t included and I had to pay 7 dollars to get one. For all inclusive, I feel like everything should be included.
Stayed 5 nights in Feb 2026

10/10 Excellent

Robert Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at four different resorts in the hotel district this winter. NYX is the only one I will go back to, and will. Every single employee makes you feel at home. Fast easy check in. All the food was outstanding. The Beach is clean and plenty of lounge chairs. Big clean pool. My wife really enjoyed the walk to the mall every day. Give this place a try, you won't regret it.
Stayed 14 nights in Jan 2026

8/10 Good

Juanita, Park forest

Liked: Cleanliness
The rooms were a great size. We were initially placed on the PB floor, which was a bit musty. Switching rooms was somewhat complicated, but the staff did make an effort by bringing in a dehumidifier. The only setback was dining, as we were a family of 10 and accommodations were limited. Overall, it’s a small, quaint, and clean place. I would stay again, but with a much smaller group.
Stayed 3 nights in Feb 2026

10/10 Excellent

Shannon

Liked: Cleanliness, amenities
There was a gentleman named Alberto that stands near entry in lobby area. He was amazing and helpful our whole trip
Stayed 7 nights in Jan 2026

6/10 Okay

Kostiantyn

Traveled with family
Liked: Cleanliness
Rooms need renovation, small hotel very noisy Food was great, staff trying do their best, so friendly Beach line short and clean Recommend for week staying
Stayed 12 nights in Jan 2026

10/10 Excellent

MIchelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very clean and the service was spectacular!
Stayed 3 nights in Feb 2026

4/10 Poor

Richard Dominic

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Food was cold. Help was not always friendly. No room around the pool. Loved Stephanie, Francisco and Rodrigo!!
Stayed 14 nights in Jan 2026

6/10 Okay

Amirali K

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was not what we had reserved. There was only partial view and had bad odor in the bathroom. When we complained the next morning, the staff ( David) was very helpful and changed our room to a much nicer room for which we are very thankful. The hotel was nice but had too many steps or a ramp to reach the front door. Similarly there were too many steps or a ramp to go to the beach and the lunch area and specialty restaurants. This hotel may not be suitable for seniors with mobility issues. My wife and I are seniors. There were sea weeds on the beach that were not cleared. They put a hold on our visa credit card for 3000 pesos on arrival, which is perfectly normal. However on check-out instead of removing the hold they put through the transaction ( a debit and a credit) on our credit card. That was a mistake because we got charged bank charges by the credit card company. After we got back we complained to the hotel. They didn't seem to understand. So I called Visa. They understood that the hotel had made a mistake and thankfully Visa agreed to cancel the charges.
Stayed 9 nights in Jan 2026

8/10 Good

Rosella Germaine

Traveled with family
Liked: Cleanliness, property conditions & facilities
I work for Hilton Hotel and my husband works for Best Western hotel so we are very educated in Hospitality . The room was amazing! We upgraded with the help of Alejandro at front desk. My Grandaughters room was not very pleasant so again Alejandro immediately changed her to another room which was fabulous, he was exceptional at making guests comfortable and solving problems. We had quite a few issues when we arrived but the staff here was incredible in making sure our stay was great Another absolutely incredible staff member was Stephanie, she coordinated the water games and karaoke etc. She was so friendly and took time to introduce herself and include everyone. She is a gem. Daniel at Chianti was an incredible server and made us feel like Royalty. Hugo in the buffet restaurant always remembered our drink orders.The staff at this Hotel are exceptional!
Stayed 14 nights in Jan 2026

10/10 Excellent

Sarai

Stayed 7 nights in Jan 2026

10/10 Excellent

Mason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Hotel NYX for our honeymoon for eight nights and were very pleased with our stay. Overall, it was a great experience and we would gladly return. Our room was modern, spotless, and well maintained by housekeeping. The hotel also provided thoughtful honeymoon extras, including a door banner, swan towels with rose petals, champagne, and chocolate-covered strawberries. Our room faced Boulevard Kukulcán, which was busy and noisy in the evenings. While noticeable at first, white noise helped at night and we adjusted after a couple of days. All restaurants were good, with the buffet standing out. A few meals were underwhelming, but this was rare. The café was nice, though we wished more options were included in the all-inclusive, such as cold brew or iced coffee, and some days it was difficult to get coffee. Facilities and common areas were extremely clean. Bartenders were fast and friendly. Beach access was excellent, though some guests ignored no-smoking signage and lounge chair rules. The pool was well sized and never felt crowded, and the hot tubs were a great amenity. Interiors, landscaping, and staff were all excellent. Overall, Hotel NYX was clean, relaxing, and welcoming, with only minor drawbacks. We would recommend it and would happily return.
Entryway
Lobby
Beach
Restaurant (Umami)
Stayed 8 nights in Jan 2026