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Hotel Kavia Cancun

3.0 star property
3-star hotel near Plaza 28

Choose dates to view prices

Photo gallery for Hotel Kavia Cancun

Front of property
Business center
Bar (on property)
Superior Room, Balcony, Tower | Minibar, in-room safe, desk, iron/ironing board
Outdoor pool, sun loungers

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500
  • Las Palapas Park
    ‪2 min walk‬
  • Plaza 28
    ‪9 min walk‬
  • Plaza Las Americas
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Ensuite, City View

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 1 King Bed, Ensuite, City View

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Private Bathroom, City View

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds, Private Bathroom, City View

8.2 out of 10
Very good
(22 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Tower

Superior Room, Balcony, Tower | Minibar, in-room safe, desk, iron/ironing board

Superior Room, Balcony, Tower

9.0 out of 10
Wonderful
(7 reviews)
  • 430 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Double Room Standard

Minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 4

View all photos for Room Standard

Minibar, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 6

View all photos for Room Standard

Minibar, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 2

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About the neighborhood

Cancun

Downtown Cancun stay.You'll be steps from Las Palapas Park and within a 10-minute walk of Benito Juarez Municipal Building with a stay at this Downtown Cancun hotel. Ceviche Square and Mercado 23 are also within half a mile (1 km).

What's nearby

  • Las Palapas Park - 2 min walk - 0.1 miles
  • Benito Juarez Municipal Building - 3 min walk - 0.2 miles
  • Plaza 28 - 9 min walk - 0.5 miles
  • Plaza Las Americas - 19 min walk - 1.0 mile
  • Puerto Cancun Marina Town Center - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬2 min walk
  • ‪Black Café - ‬1 min walk
  • ‪Cocina Libanesa Sahara - ‬4 min walk
  • ‪11:11 Club - ‬1 min walk
  • ‪El Crustáceo Cascarudo - ‬1 min walk

About this property

Hotel Kavia Cancun

3-star hotel near Plaza 28
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. You'll find a business center on site.

WiFi and wired Internet are free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Kavia Cancun. Self parking and valet parking are free.

This 3-star Cancun hotel is smoke free.

  • 62 guestrooms or units
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Kavia Cancun offers 62 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • Outdoor pool
  • Separate bedroom

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia
Hotel Kavia Cancun Hotel
Hotel Kavia Cancun Cancun
Hotel Kavia Cancun Hotel Cancun

Frequently asked questions

How close is Hotel Kavia Cancun to the airport?

Hotel Kavia Cancun is 10.9 mi (20-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Kavia Cancun?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Kavia Cancun on Aug 10, 2025 start from $44.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Kavia Cancun have an airport shuttle?

Airport shuttle services are not available at Hotel Kavia Cancun.

How close is Hotel Kavia Cancun to the beach?

This hotel is 3.1 mi (9-min drive) from Playa Tortugas and 4.4 mi (7-min drive) from Langosta Beach. Don't forget your sunscreen!

Does Hotel Kavia Cancun offer free breakfast?

Free breakfast isn’t provided at Hotel Kavia Cancun, but continental breakfast is offered for a fee of MXN 50 per person. It's available every day from 7 AM to 11 AM.

Is there a casino at Hotel Kavia Cancun?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (2-min drive) and Dubai Palace Casino (4-min drive) are nearby.

What time is check-in at Hotel Kavia Cancun?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Kavia Cancun?

This hotel offers free self parking and valet parking.

Does Hotel Kavia Cancun have a pool?

Hotel Kavia Cancun features an outdoor pool.

Does Hotel Kavia Cancun have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Kavia Cancun have a spa?

There are no spa services available at this hotel.

How close is Hotel Kavia Cancun to downtown Cancun?

Hotel Kavia Cancun is 1.6 mi away from Cancun.

Hotel Kavia Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 257 out of 714 reviews
Rating 8 - Good. 238 out of 714 reviews
Rating 6 - Okay. 111 out of 714 reviews
Rating 4 - Poor. 49 out of 714 reviews
Rating 2 - Terrible. 59 out of 714 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

catherine

Disliked: Cleanliness, property conditions & facilities
The pictures online look much better than the reality. After checking in, I regretted having booked this online for 3 nights but I was stuck with it. The beds themselves were clean but the whole place was shabby with some items broken or just dirty. One of the wall lamps had broken off completely and was not replaced, and the walls were covered in dirty marks. The shower was also grubby and mouldy. The location was great, very close to shops, restaurants and a big supermarket, and I felt safe, but that was about it. I wouldn't go back.

6/10 Okay

Nikka

Traveled with partner
Liked: Cleanliness, amenities
This property is in a great location but it’s definitely a budget stay. Well cleaned but older.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
i like evriting
Stayed 4 nights in Mar 2025

2/10 Terrible

Ana

Disliked: Cleanliness, amenities, property conditions & facilities
Elegí este hotel por la ubicación cercana al ADO. Fue incomodo dormir, las sábanas estaban con manchas, el cuarto sin ventilación. No volvería.
Stayed 1 night in Feb 2025

10/10 Excellent

Isidro

Stayed 5 nights in Feb 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Alcohol Party

Inexpensive hotel. Needed a quick stay due to canceled flight. Can't complain other than they won't allow alcohol in the room. A little weird and interesting, since I'm paying I should be able to do what I want.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not up to par

We were 3 guest, we only got 2 towels had to aske 3 times lobby folks. There was no phone in the room. I had to go down to the reception lobby. Mini fridge did not work. Water was leaking excessive by shower glass outside.
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night before our flight home. It was easy to find, parking onsite was secure, and the staff was very friendly and helpful. Would definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Kyle

Liked: Amenities
Couldn’t be happier
Stayed 19 nights in Jan 2025

10/10 Excellent

Launoe

Stayed 1 night in Jan 2025

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay in Downtown Cancun

great stay in downtown Cancun, close to amenities, and safe
Stayed 1 night in Jan 2025

10/10 Excellent

Launoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surprise! The place is clean and quiet. What I like the most is that how walkable it is to the markets, a supermarket, the bus terminal, and it feels safe. The only improvement opportunity is the room smelt a bit moldy. Overall I was happy with it.
Stayed 2 nights in Jan 2025

8/10 Good

Cendy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Disliked: Amenities
Nice place to stay central location was good
Stayed 4 nights in Jan 2025

6/10 Okay

Juan

Stayed 6 nights in Jan 2025

8/10 Good

Doris

Stayed 5 nights in Nov 2024

4/10 Poor

Omar

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel rooms had a bad smell.
Stayed 2 nights in Jan 2025

2/10 Terrible

Srinivas, charlotte

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 2 rooms and they gave on different floors. Subpar cleaniliness and shady area. Staff do not speak any English. Ambience outside room looks like a bathroom with white tiles and no view or ventilation.
Stayed 1 night in Dec 2024

4/10 Poor

Rodolfo

Disliked: Staff & service
They look for ways to find excuses to charge for anything, sometimes taking away your privacy.
Stayed 4 nights in Dec 2024

4/10 Poor

Ivonne

Traveled with family
Disliked: Cleanliness, room comfort

Convenient location, not so great hotel.

This hotel looks much better in photos than it does in real life. While the pool was clean and enjoyable, I woke up every day with a rash, leading me to believe the bed sheets were not being changed. Additionally, there was loud construction happening directly above us, which made the stay unpleasant. This will definitely be my first and last time staying at this hotel. On a positive note, the location is very convenient.
Stayed 4 nights in Nov 2024

6/10 Okay

Pedro Jr Rosario

Traveled with group
Disliked: Amenities, property conditions & facilities
There were problems with the lights. It smelled old and humid. One curtain fell in middle of the night. No ice, cafeteria closes really early.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deidre

Stayed 1 night in Oct 2024

2/10 Terrible

Vinod

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vin

Horrible service no electri and water for 2 days plus no customer service was at the counter very bad service never try this hotel in my life.
Stayed 3 nights in Sep 2024