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Hotel Blue Star Cancun

3.5 star property
3.5-star hotel near Plaza 28

Choose dates to view prices

Photo gallery for Hotel Blue Star Cancun

Exterior
Exterior detail
Deluxe Room | Private spa tub
Reception
Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board
Reviews
8.2

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
102 Palenque 26, Cancun, QROO, 77509
  • Popular LocationPlaza 2810 min walk
  • Popular LocationPlaza Las Americas4 min drive
  • Popular LocationCancun Mall5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Private spa tub

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
Krystal Urban Cancun & Beach Club
Pool
Free WiFi
Restaurant
Air conditioning
3.7 out of 5, Good, (1179)
The price is $86
per night
$109 total
includes taxes & fees
May 25 - May 26
Krystal Urban Cancun & Beach Club

About the neighborhood

Cancun

City center stay.Within a 15-minute walk of this Downtown Cancun hotel, you'll find Plaza 28 and Extreme Adventure. Andres Quintana Roo Stadium and Beto Avila Baseball Stadium are also within 2 miles (3 km).

What's nearby

  • Plaza 28 - 10 min walk
  • Las Palapas Park - 18 min walk
  • Plaza Las Americas - 4 min drive
  • Cancun Mall - 5 min drive
  • Puerto Cancun Marina Town Center - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • Tacos Rigo - 2 min walk
  • Assaggiare - 3 min walk
  • Checándole - 5 min walk
  • Burger St. - 5 min walk
  • Surf Cafe - 2 min walk

About this property

Hotel Blue Star Cancun

3.5-star hotel near Plaza 28
Hotel Blue Star Cancun offers its guests an outdoor pool and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Hotel Blue Star Cancun. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 14 guestrooms or units
  • 2 bars or lounges
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Hotel Blue Star Cancun offers 14 air-conditioned accommodations with minibars and safes. Cable television is provided.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Outdoor pool
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Blue Star Cancun

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 450 per vehicle (maximum occupancy 2)
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access is available 24-hours a day.
  • Children 11 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Blue Star
Hotel Blue Star
Blue Star Cancun
Hotel Hotel Blue Star Cancun Cancun
Cancun Hotel Blue Star Cancun Hotel
Hotel Hotel Blue Star Cancun
Hotel Blue Star Cancun Cancun
Blue Star
Hotel Blue Star Cancun Hotel
Hotel Blue Star Cancun Cancun
Hotel Blue Star Cancun Hotel Cancun

Frequently asked questions

How close is Hotel Blue Star Cancun to the airport?

Hotel Blue Star Cancun is 11.4 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Blue Star Cancun?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Hotel Blue Star Cancun on May 22, 2024 start from $97.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Blue Star Cancun have an airport shuttle?

Hotel Blue Star Cancun offers an airport shuttle 24 hours a day, on request, for a charge of MXN 450 per vehicle.

How close is Hotel Blue Star Cancun to the beach?

This hotel is 3.9 mi (10-min drive) from Playa Tortugas and 5.2 mi (9-min drive) from Langosta Beach. Don't forget your sunscreen!

Does Hotel Blue Star Cancun offer free breakfast?

Hotel Blue Star Cancun offers free continental breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Blue Star Cancun?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (3-min drive) and PlayCity Casino (4-min drive) are nearby.

What time is check-in at Hotel Blue Star Cancun?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel Blue Star Cancun?

This hotel offers free self parking.

Does Hotel Blue Star Cancun have a pool?

Hotel Blue Star Cancun features an outdoor pool. Guests can enjoy 24-hour pool access.

Does Hotel Blue Star Cancun have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Blue Star Cancun have a spa?

There are no spa services available at this hotel.

How close is Hotel Blue Star Cancun to downtown Cancun?

Hotel Blue Star Cancun is 0.9 mi away from Cancun.

Hotel Blue Star Cancun Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 55 out of 107 reviews" "
Rating 8 - Good. 26 out of 107 reviews" "
Rating 6 - Okay. 12 out of 107 reviews" "
Rating 4 - Poor. 4 out of 107 reviews" "
Rating 2 - Terrible. 10 out of 107 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Traveled with family
Everything in Cancun is much more expensive than in the past. This hotel has good rates, but poor cleanliness. When we got into our room we saw hair on the floor. When we left during the day, we asked staff to empty our garbage (they give you one small garbage bin for the whole room and you put your toilet paper in it, too). They didn’t empty our trash. Breakfast is stale cereal, juice, coffee, toast and fruit. We paid extra for chilaquiles which weren’t spicy like they should be. Hair dryer is super hot, I couldn’t use it. Hot water was great, good counter space. You can hear other people in the hotel because there’s glass doors and windows in the hotel room. No fan in the bathroom.
Stayed 2 nights in Jan 2024

4/10 Poor

Joey

Stayed 3 nights in Dec 2023

2/10 Terrible

Maria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very courteous staff and went out of their way to help Water went out for the evening and even when on the water smelled. Not acceptable
Stayed 1 night in Dec 2023

10/10 Excellent

Iris Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good breakfast
Stayed 2 nights in Nov 2023

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient price, good service y and quiet area, there is good options for dinning, parking has options to improve.
Stayed 8 nights in May 2023

2/10 Terrible

Carlton

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

vishnu

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Feb 2023

10/10 Excellent

Thomas

Stayed 1 night in Feb 2023

6/10 Okay

Javier

Liked: Cleanliness, staff & service, amenities
The only reason I didn't leave a lower review is because the staff was so friendly. For what they're charging the water pressure and the shower was terrible, The faucet barely worked. The toilet barely flushed it looked nice inside but nothing worked as it should

8/10 Good

Gary

Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2022