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"Very close to local restaurants. Decent place in a great location. " More

By a verified traveler on Tue 16 Mar 2021

Hotel Description

3-star hotel near Las Americas Cancun Mall

Heart of Cancun

Your stay at this Downtown Cancun hotel places you within 2 miles (3 km) of Market 28 and Plaza Las Americas. Dubai Palace Casino and Las Americas Cancun Mall are also within 3 miles (5 km).

Outdoor pool

An outdoor pool is featured at this hotel, along with free WiFi in public areas. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, LED TVs

The 48 guestrooms have LED TVs with satellite channels and offer free WiFi and premium bedding. Other amenities include hair dryers, showers, and phones.

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$24* Per night/room Aug 18 - Aug 19

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Antillano ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Antillano

Everyone (2)
1 out of 5
The chain latch in the room is designed so that if they want they can open it from outside the room. I have pictures. I was in my room asleep and somebody entered my room and removed the money from my wallet. I recommend nobody stay at a hotel that uses a metal key because there’s no way of knowing who comes in your room. Only stay at a hotel that uses a credit card to enter the room

Posted by on Jul 3, 2021

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5 out of 5
Very close to local restaurants. Decent place in a great location.

Posted by on Mar 16, 2021

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1 out of 5
HORRIBLE experience! The staff refused to acknowlege my prepaid online room and wanted cash until after an ugly conversation and 30 minutes later when I called Travelocity. Then they gave me a room with one bed (I booked two beds) and NO HOT WATER! A/c went off after hour also. Not to mention they put me two floors up which I had to climb. Looks nice in Lobby but beware! Never again!

Posted by , from Cancun Mexico on Dec 20, 2018

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Comment from Hotel Management

Jan 17, 2019 by Hotel Antillano

Thanks for staying with us. We appreciate your feedback!

Property Features

As a guest of Hotel Antillano, you'll find an outdoor pool and tour/ticket assistance. Public spaces have free WiFi. This 3-star Cancun hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 2 levels
  • Built in 1975
  • Front desk (24 hours)
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Cancun Intl. Airport (CUN) (17.3 km / 10.8 mi)

Room Amenities

Hotel Antillano offers 48 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 50.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hotel Antillano

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Antillano
  • Antillano Cancun
  • Antillano Hotel
  • Antillano Hotel Cancun
  • Hotel Antillano Cancun
  • Hotel Antillano
  • Hotel Antillano Hotel
  • Hotel Antillano Cancun
  • Hotel Antillano Hotel Cancun

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.