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Hotel Description

At Grand Royal Lagoon you'll be within just a 15-minute stroll of Cancun Golf Club at Pok Ta Pok and Plaza Caracol Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a marina.

Flat-screen TVs with cable channels are featured in all 34 rooms, and you can enjoy safes, irons/ironing boards, and desks.

This hotel has free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find limo/town car service, a garden, and express check-in. Continental breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of an area shuttle.

Within a 15-minute drive of this hotel, attractions include La Isla Shopping Mall and Delfines Beach.

Standard Room, Pool View ( subject to availability)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$48 per night

Grand Royal Lagoon ratings based on 10 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0
5 out of 5

If you are looking for local hospitality, this hotel can't be beat!

Pros: Free breakfast, Free Internet, Quiet
Cons: lagoon not swimable
We throughly enjoyed our stay at this quiet, quaint hotel. The staff was very helpful and caring, the rooms and pool were clean, and we felt at home here. The wicker funiture was a little old, but the location is great (one block from the bus stop and about 1 km. from Playa Langosta, and next door to the golf course). It is also within walking distance of a small shopping mall and many restaurants. If you are looking for a change from all the bustle and chaos of the larger resorts and are looking to take in Cancun on a budget, this might be the place for you! We absolutely loved the family feel it had. There are no bells and whistles here- just peace and quiet on the lagoon with a small, well-maintained swimming pool! We can't wait to go back, and wouldn't dream of going back to Cancun and not staying here. FYI, the Mexican breakfast they serve is simple but delicious!

Posted by , from Pittsburgh, PA, USA on Feb 11, 2012

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5 out of 5

Great service

Pros: refregerator
I definely recommend this hotel to everyone the service was great the rooms nice and clean, the beds are a a bit hard and they could use a refrigerator to store beverages since all the stores around are close. The hotel is located in the Hotel Zone wich makes it very safe to walk around during the night. Would definitely go back.

Posted by , from Chicago, Illinois on Jul 10, 2011

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1 out of 5

Robbed within 2 hours of arriving!

The location of the hotel was good, not too far of a walk from the restaurants and bars. When we checked in around 8pm, we asked the person at the desk to arrange a taxi for us in the morning because we would be flying out the next day. We then put everything in the room and left the room for about 2hrs to have dinner. When we got back to the room, we noticed that one of our bags looked different. We then found that we had a large amount of money stolen from the bag. The person didn't take all of the money, probably hoping that we wouldn't notice until after we left the next day. We then noticed that the room no longer locked properly. We DO NOT recommend this hotel. And if you still decide to stay here, do not stay on the ground floor room 318, and make sure that your room properly locks even after you jiggle the handle. There are much better hotels for the same price in the downtown area if you are just coming through for a night.

Posted by on May 27, 2011

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4 out of 5

cheap price for a great location

Pros: Free Internet
I stayed here with my sister for spring break (18 & 20 yrs) and the price was excellent, the hotel isn't bad or grimey, it's really cute and overlooking the lagoon (when you look right across you see Senior Frogs!) we decided to walk everywhere and it wasn't that bad. There's a market right around the corner, and a 15 min walk you can be by all the clubs and everything. the staff didn't speak english very well but they were super nice! has a cute little pool, hammocks and a bar in the back.. it was a little noisy but it didn't ruin my time by any means. i really loved this little place other than not being able to figure out the phone, and the shower would randomly get cold (but get hot and steamy right after :)) If you're trying to save money, i definitely reccomend this place! next time it would be nice to do all inclusive, but i would go back to GRL again anytime.

Posted by , from Michigan on Apr 14, 2011

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5 out of 5

Welcoming atmosphere.

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet
Great price. Good size room and friendly service. The food was good as well.

Posted by , from Los Angeles, CA on Apr 12, 2011

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4 out of 5

This was a relaxing villa type hotel

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet
We had a great time and the hotel was very clean & comfortable. We were able to get authentic meals at the "palapa" or outdoor patio style restaurant in the backyard area, also, The hotel had a lovely pool and was situated right along the beach strip.

Posted by , from Napanee, Ontario, Canada on Feb 4, 2011

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4 out of 5

Nice Budget Hotel

I have stayed here 5 times. Hotel is small with no elevator. Rooms have refrigerators and are clean - bathrooms are clean too. Some have stoves. Pool is tiny but refreshing and clean. View of lagoon is pretty. You cant swim in lagoon. Made to order included breakfast is normally 2 choices - an egg choice and pancakes and is great! Walk across the street to the Presidente for a wonderful beach. Location is on a pretty side street full of nice homes and wealthy people - just look at the cars and yachts on lagoon! You are a 4 minutes walk to best beach in Cancu and about a 10 minute walk to party central. When my husband and I travel weekends to Cancun we always stay here -f or less than $50 per nite you cannot beat it! When we travel with the kids we stay at the big AI resorts but I really prefer this place. We go back every year - at least 3-3 times. It isn't grand or royal but is cute and clean and a nice base for vacationing!

Posted by on Aug 4, 2009

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1 out of 5

Not What it appears to be!

The trip from the sirport to this hotel is an adventure through the busiest touristiest part of Cancun. The hotel is old and smelled like pesticides. I wouldn't stay here again if they paid me.

Posted by on Jul 20, 2009

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1 out of 5


this hotel really stinks. the buffet restaurant was ok but the beach to dirty, to much sea algeas. The beds, could not even sleep, it was so painful to lay down on this beds.

Posted by on May 17, 2009

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3 out of 5

Nice pool area but whiffy room

The common area (pool and breakfast area outside) is very nice. Our room, however, smelled quite strongly of mould or mildew. If you are the type that just needs a bed to lay your head and you plan to spend most of your stay outside near the pool, then the price might be right. It is not a costly hotel. The area surrounding the hotel, near the lagoon, is also very unpleasant smelling so evening strolls aren't so pleasurable. The staff was pleasant. 

Posted by , from Coaticook, QC, Canada on Feb 4, 2014

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Property Features

There's a restaurant on site. WiFi is free in public spaces. Grand Royal Lagoon offers its guests a marina and an outdoor pool. Tour/ticket assistance, multilingual staff, and a garden are also featured at Grand Royal Lagoon. The hotel can provide concierge services and limo/town car service. Self parking is free. Smoking is allowed in designated areas at this hotel.

  • 34 guestrooms or units
  • 3 levels
  • 4 buildings
  • Dining venue
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator (on request)
  • Free cribs/infant beds


Available in some public areas: Free WiFi


Free long-term parking , Free self parking


  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (24.5 km / 15.2 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Grand Royal Lagoon offers 34 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Refrigerators and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator available
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

Grand Royal Lagoon has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • Pets and service animals are not allowed at Grand Royal Lagoon


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

  • No rollaway/extra beds available
  • No elevators
  • No pets or service animals allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 60 and MXN 80 per person (approximately)
  • Late check-out fee: MXN 450

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Royal Lagoon
  • Grand Royal Lagoon Cancun
  • Grand Royal Lagoon Hotel
  • Royal Lagoon
  • Grand Royal Lagoon Hotel Cancun

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Grand Royal Lagoon offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.