"We brought our 3 young children to this hotel, just looking for a nice relaxing time at the beach for a few days. We were booked for a family room, b ... " More

By a verified traveler on Fri 01 Dec 2017

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Hotel Description

A family-friendly stay in Cancun awaits you at Flamingo Cancun Resort. Within a 20-minute stroll, you'll find La Isla Shopping Mall and Yamil Lu'um Archaeological Zone. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools, and a poolside bar.

All 249 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free bottled water, and safes. Nice touches include soaking tubs and free toiletries. Room service, hair dryers, and phones are also available.

The restaurant, La Fuente, is open for breakfast, brunch, lunch, and dinner. For a drink, you can stop by the resort's own bar/lounge. Spend the day at the beach and enjoy the onsite free kids' club, fitness center, and kids' swimming pool. Other amenities include free WiFi in public areas, free use of bicycles, and laundry facilities. There's also valet parking, along with the convenience of car rentals on site.

Within a 15-minute drive of this 3-star Avenida Kukulkan resort, attractions include El Rey Ruins and Delfines Beach.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$123 per night

Deluxe Room, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Super Saver

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Flamingo Cancun Resort ratings based on 16 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Relaxing family trip

We brought our 3 young children to this hotel, just looking for a nice relaxing time at the beach for a few days. We were booked for a family room, but we arrived early in the morning, and it wouldn't be available until 3. They did offer that we could upgrade to a junior suite and have a room immediately by paying for the upgrade. Although we weren't thrilled at needing to spend more, we decided to upgrade and didn't regret it. We had a semi-private pool outside the patio door, which was perfect with the children. We also had great service from the attentive butlers that were assigned to take care of the people in the suites. We had a beautiful view of the sea. The water was a little rough in the area, but we were able to still play in it near the shore. We could easily get to the beach from our room and also to the children's playground. There was a small kids club area by the playground, but we didn't use it because one of our children was too young. We enjoyed the all inclusive package. The food was decent, and there were a few options where to dine. Was it the best food? No, but we all found good things to eat, and it was convenient since the majority of our vacation was at the resort. If you're looking for the most luxurious resort in the area, this isn't the place. However, if you want a nice place to stay close to the beach, this is a good option. We had a lot of fun visiting the pools and playing at the beach, which is exactly what we came to do.

Posted by , from CO on Dec 1, 2017

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Comment from Hotel Management

Dec 9, 2017 by flamingo cancun

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

2 out of 5

Nice beach but that's about the only thing nice.

Unless you speak fluent s panish, you have absolutely no way to communicate with the staff. Not clean, food was not good, and staff was not helpful at all, extremely loud all night. 4 days after we arrived, finally found one person that spoke e nglish and she said they were trying to make this place a 5 star resort. I would rate this one a 1-2 star right now. It was not an enjoyable experience at all! Would not recommend this place at all!!!

Posted by , from henderson, tn on Jul 4, 2017

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Comment from Hotel Management

Jul 16, 2017 by flamingo cancun

Thank you for taking a moment and share your comments, they help us to do it better. We are sorry about your experience and would like to have you again with us and make this time a memorable stay as we usually do. Best regards.

3 out of 5
The hotel was great. The bed was terrible. I stayed 4 nights, my back was aching every day. But, it might just be me. Im 6'4" tall so that could be the reason. Other than that the hotel is nice, has a great ocean view, the staff is excellent

Posted by on Dec 22, 2016

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Comment from Hotel Management

Dec 25, 2016 by recepcion@flamingocancun

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

4 out of 5
Pros: Very clean and New.
Cons: Carpet hallways.....Please
Location: Not much to do, but good to relax,
The Hotel was very noisy, you could here everything. Very distracting.

Posted by on Oct 17, 2016

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Comment from Hotel Management

Oct 20, 2016 by recepcion@flamingocancunresort.com.mx

Thank you for taking a moment and rating our services, we sorry about your experience and would like to have you again with us and make this time a memorable stay as we usually do. Best regards.

5 out of 5

Nice hotel ,right on the beach

Pros: Room and the rest of the hotel were very clean, staff was always willing to help and polite
Location: the location was close to shopping and tours, and directly on the bus line ,directly across from a mall for local shopping
The staff was great ,courteous and friendly, we upgraded to an ocean view room for a small upcharge but well worth waking up to the view and sounds of the ocean. Food was good also as we had the all inclusive option.

Posted by , from East Hampton, CT on Oct 18, 2015

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Comment from Hotel Management

Nov 25, 2015 by Flamingo Staff

Thank you so much for taking a moment ans share your comments about our services , we really apreciate it and help us to make it better every time. Hope to see you soon !!!

2 out of 5

Never got a good nights sleep

This is an awesome hotel if you want to pay very little and stay on a popular portion of Cancun beach. The all-inclusive package is decent however offers little variety of food choices and drink choices and many rules apply and limited availability hours for all restaurants, snack bar and bars. Nothing open 24 hours on the resort. The room is basic and I was very disappointed that a single woman vacationing alone would be placed adjacent to families with a shared door . Also my room was located adjacent to the family oriented pool so between screaming kids at night and screaming kids during the day playing I had a little tranquility or good sleep. My room was also located along the busy street and could hear buses running all night. The hotel needs to invest in noise insulation for the rooms . I would not stay at this hotel again because of the poor positioning of my room and the many rules placed on the all inclusive package along with the limited availability . Edgar the bartender is amazing , he's a great guy, most of the staff also are very accommodating and pleasant.

Posted by , from phoenix on Sep 24, 2015

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Comment from Hotel Management

Dec 4, 2015 by Flamingo Cancun Staff

Thank you for taking a moment and share your comments , they help us to do it better. We are sorry about your experience and would like to have you again with us and make this time a memorable stay as we usually do. Best regards.

4 out of 5

positive experience again

Pros: The size and the hospitality
Cons: Yes, longer visits
Location: Snorkling, diving, para sailing
Once again the hotel staff and acomadations were very good

Posted by , from denver on Sep 12, 2015

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Comment from Hotel Management

Dec 4, 2015 by Flamingo Cancun Staff

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

3 out of 5

flamingo stay

Pros: 2 pools one was quiet both were warm. affordable for the price
Cons: food better for those who ate there. improve parking lot kids area was tiny for those who had young kids
Location: hotel was about a mile and a half from the main action in center in of hotel zone.
hotel was clean and affordable. one pool was loud and one quiet. jacuzzi only for adults. food in breakfast bufftet was same everyday needed to be changed not much choice. we had rental car. parking lot was horrible and cramped under hotel. we did not do inclusive which did not appear to be worth it. not much amenities it was difficult getting a straight answer about which way was easiest to access the toll road to chichenitza. this hotel seems more suited for families then travelers from overseas

Posted by , from la on Aug 30, 2015

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Comment from Hotel Management

Feb 8, 2016 by Front Desk

Thank you for taking a moment and rating our services. We really appreciate it. Hope to see you soon!!!

5 out of 5
Pros: the staff
Location: things aren't real close if you are unable to walk -
we had a realy great time at this resort- the staff was very friendly and the resort was very clean -

Posted by , from michigan on May 12, 2015

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Comment from Hotel Management

Dec 4, 2015 by Flamingo Cancun Staff

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

5 out of 5

Cheap price. Hotel Zone location. Great beach.

Pros: All-inclusive means all food and drink. The employees are friendly.
Cons: Beverages in the restaurants need to be provided. A tank for water, one for juices, at all meals would have been appreciated. Waiters bring water.
Location: The beach is walkable all two miles to the north end, and all seven or eight miles south. Went to the driving range at the Iberia hotel.
Been to Cancun 20 times over course of 30 years, not always at the same hotel. The Flamingo was my fifth or sixth time. Reasonable price. Great location, in midst of Hotel Zone, near La Isla mall, across the street from older Flamingo mall. It's worth it to get ocean view and pay the extra daily fee. Internet is extra also. You would pay double for most other hotels in the Hotel Zone, with comparable rooms, all-inclusive, and Internet. Breakfasts are great. Many restaurants in the Zone within walking distance or short shuttle bus trip. It's seven days of warm paradise, then return to upstate New York winter chill.

Posted by , from New York on Mar 24, 2015

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Comment from Hotel Management

Dec 4, 2015 by Flamingo Cancun Staff

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

All-inclusive Details

All-inclusive room rates at Flamingo Cancun Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking

Land activities
  • Fitness facilities

Kids' club

  • Supervised activities for children between 2 and 12 years old

Not included

  • Bottled wine
  • Room service
  • Childcare
  • Offsite tours

Property Features

Some rates at Flamingo Cancun Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Flamingo Cancun Resort offers its guests 2 outdoor swimming pools, a fitness center, a children's pool, and complimentary bicycles. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Flamingo Cancun Resort. For a fee, parking is available. This 3-star Cancun resort is smoke free.

  • 249 guestrooms or units
  • 6 levels
  • 3 buildings
  • 4 dining venues
  • Built in 1985
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Children's pool
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (21.4 km / 13.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Flamingo Cancun Resort offers 249 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

La Fuente - This poolside restaurant serves breakfast, brunch, lunch, and dinner.

Albatros - This beachfront theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Don Roberto´s Bar & Pizza - This theme restaurant is located by the pool and specializes in pizza. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Non-motorized water sports equipment, including rowboats, is part of the All-Inclusive Plan; surcharges apply for European Plan guests. Daily activities may include aqua aerobics, bingo, and bicycle tours. A small fitness center with cardio machines is also on site.

Cancún has two 18-hole golf courses: Cancún Golf Club, 4.5 km (three mi) away; and Hilton Cancún Golf Club, 6.5 km (four mi) away.

The recreational activities listed below are available either on-site or near the resort; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Rowing or canoeing on site
  • Golfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Flamingo Cancun Resort

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Noise-free rooms not guaranteed
  • No pets or service animals allowed

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 50 per night
  • Valet parking fee: MXN 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Flamingo
  • Cancun Flamingo Resort
  • Flamingo Cancun
  • Flamingo Cancun Resort
  • Flamingo Resort Cancun
  • Resort Flamingo Cancun
  • Cancun Flamingo Hotel
  • Flamingo Cancun Hotel Cancun

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The total price shown includes a resort fee.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Promotions

Honeymooners Special
Honeymooning couples who book a stay at this hotel receive the following after check-in:

  • One bottle of domestic wine
  • Cheese tray
  • Upgrade to room with ocean view (based on availability) per room per stay.
    Marriage certificate must be presented upon check-in for verification. Three-night minimum stay required. Combinable with other promotions.
    At time of booking, guests must enter "Honeymooners" in the Special Requests box to receive this promotion. When indicating "Traveler and room preferences" during booking, click on the link that says: "I have a special request." and enter "Honeymooners" in the Special Requests box to receive this promotion.