"A beautiful hotel and view! The hotel staff are some of the friendliest people I have ever met, they made us feel very welcome. I will be back in 2019 ... " More

By a verified traveler on Mon 09 Apr 2018

Enter dates to see availability

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$124 per night

Swim-up Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Flamingo Cancun Resort ratings based on 20 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Flamingo Cancun Resort

Everyone (13) Couples (1) Family (1)
5 out of 5
A beautiful hotel and view! The hotel staff are some of the friendliest people I have ever met, they made us feel very welcome. I will be back in 2019!

Posted by on Apr 9, 2018

Was this review helpful to you?
Comment from Hotel Management

Apr 12, 2018 by recepcion

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

3 out of 5

Flamingo in Cancun

The flamingo was clean and as advertised. Mid-range resort with everything you need but few frills. The beach is clean with a generous shaded area under palm trees. All inclusive meal plan is adequate and offers a wide range of choices. Staff is excellent and always willing to be helpful and friendly.

Posted by , from Pa, USA on Feb 12, 2018

Was this review helpful to you?
Comment from Hotel Management

Feb 12, 2018 by flamingo cancun

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards

2 out of 5

underwhelming

Pros: n/a
Cons: n/a
Location: n/a
this hotel was underwhelming...there was no refrigerator or coffee maker in room...you were directed to Not bring and food or beverage from outside the facility...the food at there restaurant was very pricey and of average quality... there was an article missing from the room that reappeared once it was brought to staff;s attention.. there was extreme noise from the pool area at 11 p.m.....

Posted by on Dec 22, 2017

Was this review helpful to you?
Comment from Hotel Management

Dec 24, 2017 by Front Desk

Thank you for taking a moment and rating our services, we sorry about your experience and would like to have you again with us and make this time a memorable stay as we usually do. Best regards.

3 out of 5
Pros: The bell boys and waiters were great. The people at the front desk need improvement. When we arrived they said they needed a "waiver"? And I had paper
Cons: Every time we went to front desk to get pecos or exchange for American money-they never had any-they ran out!! More hand towels in the rooms.
Location: The stores and eating places were ok.
There was a mix up about the room when we arrived-we had asked for 2beds and they put us in one bed. After we called the desk and after they said they didn't have a 2bed available-within 5min. They had one available!

Posted by on Dec 20, 2017

Was this review helpful to you?
Comment from Hotel Management

Jan 7, 2018 by flamingo cancun

Muchas gracias por sus comentarios, con ellos nos ayuda a brindar un mejor servicio cada vez y cumplir con la calidad de excelencia en servicio que nos caracteriza. Saludos cordiales.

4 out of 5

Relaxing family trip

We brought our 3 young children to this hotel, just looking for a nice relaxing time at the beach for a few days. We were booked for a family room, but we arrived early in the morning, and it wouldn't be available until 3. They did offer that we could upgrade to a junior suite and have a room immediately by paying for the upgrade. Although we weren't thrilled at needing to spend more, we decided to upgrade and didn't regret it. We had a semi-private pool outside the patio door, which was perfect with the children. We also had great service from the attentive butlers that were assigned to take care of the people in the suites. We had a beautiful view of the sea. The water was a little rough in the area, but we were able to still play in it near the shore. We could easily get to the beach from our room and also to the children's playground. There was a small kids club area by the playground, but we didn't use it because one of our children was too young. We enjoyed the all inclusive package. The food was decent, and there were a few options where to dine. Was it the best food? No, but we all found good things to eat, and it was convenient since the majority of our vacation was at the resort. If you're looking for the most luxurious resort in the area, this isn't the place. However, if you want a nice place to stay close to the beach, this is a good option. We had a lot of fun visiting the pools and playing at the beach, which is exactly what we came to do.

Posted by , from CO on Dec 1, 2017

Was this review helpful to you?
Comment from Hotel Management

Dec 9, 2017 by flamingo cancun

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

2 out of 5

Nice beach but that's about the only thing nice.

Unless you speak fluent s panish, you have absolutely no way to communicate with the staff. Not clean, food was not good, and staff was not helpful at all, extremely loud all night. 4 days after we arrived, finally found one person that spoke e nglish and she said they were trying to make this place a 5 star resort. I would rate this one a 1-2 star right now. It was not an enjoyable experience at all! Would not recommend this place at all!!!

Posted by , from henderson, tn on Jul 4, 2017

Was this review helpful to you?
Comment from Hotel Management

Jul 16, 2017 by flamingo cancun

Thank you for taking a moment and share your comments, they help us to do it better. We are sorry about your experience and would like to have you again with us and make this time a memorable stay as we usually do. Best regards.

3 out of 5
The hotel was great. The bed was terrible. I stayed 4 nights, my back was aching every day. But, it might just be me. Im 6'4" tall so that could be the reason. Other than that the hotel is nice, has a great ocean view, the staff is excellent

Posted by on Dec 22, 2016

Was this review helpful to you?
Comment from Hotel Management

Dec 25, 2016 by recepcion@flamingocancun

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

4 out of 5
Pros: Very clean and New.
Cons: Carpet hallways.....Please
Location: Not much to do, but good to relax,
The Hotel was very noisy, you could here everything. Very distracting.

Posted by on Oct 17, 2016

Was this review helpful to you?
Comment from Hotel Management

Oct 20, 2016 by recepcion@flamingocancunresort.com.mx

Thank you for taking a moment and rating our services, we sorry about your experience and would like to have you again with us and make this time a memorable stay as we usually do. Best regards.

5 out of 5

Nice hotel ,right on the beach

Pros: Room and the rest of the hotel were very clean, staff was always willing to help and polite
Location: the location was close to shopping and tours, and directly on the bus line ,directly across from a mall for local shopping
The staff was great ,courteous and friendly, we upgraded to an ocean view room for a small upcharge but well worth waking up to the view and sounds of the ocean. Food was good also as we had the all inclusive option.

Posted by , from East Hampton, CT on Oct 18, 2015

Was this review helpful to you?
Comment from Hotel Management

Nov 25, 2015 by Flamingo Staff

Thank you so much for taking a moment ans share your comments about our services , we really apreciate it and help us to make it better every time. Hope to see you soon !!!

2 out of 5

Never got a good nights sleep

This is an awesome hotel if you want to pay very little and stay on a popular portion of Cancun beach. The all-inclusive package is decent however offers little variety of food choices and drink choices and many rules apply and limited availability hours for all restaurants, snack bar and bars. Nothing open 24 hours on the resort. The room is basic and I was very disappointed that a single woman vacationing alone would be placed adjacent to families with a shared door . Also my room was located adjacent to the family oriented pool so between screaming kids at night and screaming kids during the day playing I had a little tranquility or good sleep. My room was also located along the busy street and could hear buses running all night. The hotel needs to invest in noise insulation for the rooms . I would not stay at this hotel again because of the poor positioning of my room and the many rules placed on the all inclusive package along with the limited availability . Edgar the bartender is amazing , he's a great guy, most of the staff also are very accommodating and pleasant.

Posted by , from phoenix on Sep 24, 2015

Was this review helpful to you?
Comment from Hotel Management

Dec 4, 2015 by Flamingo Cancun Staff

Thank you for taking a moment and share your comments , they help us to do it better. We are sorry about your experience and would like to have you again with us and make this time a memorable stay as we usually do. Best regards.

All-inclusive Details

All-inclusive room rates at Flamingo Cancun Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking

Land activities
  • Fitness facilities

Kids' club

  • Supervised activities for children between 2 and 12 years old

Not included

  • Bottled wine
  • Room service
  • Childcare
  • Offsite tours

  • Food and beverage restrictions apply
  • Kayaking included
  • Childcare not included
  • Surcharge for bottled wine
  • Taxes included
  • Buffet and à la carte dining
  • Gratuities included
  • Offsite tours not included
  • All non-motorized water sports included
  • Fitness facilities included
  • Room service not included
  • All food and beverages included

Property Features

Some rates at Flamingo Cancun Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Flamingo Cancun Resort offers its guests 2 outdoor swimming pools, a fitness center, a children's pool, and complimentary bicycles. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Flamingo Cancun Resort. For a fee, parking is available. This 3-star Cancun resort is smoke free.

  • 249 guestrooms or units
  • 6 levels
  • 3 buildings
  • 4 dining venues
  • Built in 1985
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (21.4 km / 13.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Flamingo Cancun Resort offers 249 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

La Fuente - This poolside restaurant serves breakfast, brunch, lunch, and dinner.

Albatros - This beachfront theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Don Roberto´s Bar & Pizza - This theme restaurant is located by the pool and specializes in pizza. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Non-motorized water sports equipment, including rowboats, is part of the All-Inclusive Plan; surcharges apply for European Plan guests. Daily activities may include aqua aerobics, bingo, and bicycle tours. A small fitness center with cardio machines is also on site.

Cancún has two 18-hole golf courses: Cancún Golf Club, 4.5 km (three mi) away; and Hilton Cancún Golf Club, 6.5 km (four mi) away.

The recreational activities listed below are available either on-site or near the resort; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Rowing or canoeing on site
  • Golfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility