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Emporio Cancun Optional All Inclusive

4.0 star property
4-star beachfront resort near Delfines Beach

Choose dates to view prices

Photo gallery for Emporio Cancun Optional All Inclusive

Front of property
3 restaurants, breakfast, lunch, dinner served; international cuisine
Sports bar
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Maya Museum of Cancun
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Place, Delfines Beach
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

8.2 out of 10
Very good
(47 reviews)
  • 381 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(24 reviews)
  • 428 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Ocean View

8.6 out of 10
Excellent
(104 reviews)
  • 381 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(30 reviews)
  • 428 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront | In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Doble Room Oceanfront

8.6 out of 10
Excellent
(34 reviews)
  • 381 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.6 out of 10
Excellent
(30 reviews)
  • 428 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(14 reviews)
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up King Oceanfront Only Adults

7.4 out of 10
Good
(16 reviews)
  • 428 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room Deluxe

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe

  • 376 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Partial Sea View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe with Partial Sea View

  • 376 sq ft
  • Sleeps 4

View all photos for Super Saver Non Refundable

Super Saver Non Refundable | In-room safe, iron/ironing board, WiFi, bed sheets

Super Saver Non Refundable

9.4 out of 10
Exceptional
(6 reviews)
  • 381 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, iron/ironing board, WiFi, bed sheets

Room Standard

  • 365 sq ft
  • Sleeps 4

View all photos for Room Premium with Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Premium with Ocean View

  • 376 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Beach View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe with Beach View

  • 376 sq ft
  • Sleeps 4

View all photos for Suite Deluxe with Beach View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Deluxe with Beach View

  • 430 sq ft
  • Sleeps 3

View all photos for Suite Premium with Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Premium with Ocean View

  • 430 sq ft
  • Sleeps 3

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About the neighborhood

Cancun

Beachside getaway.A stay at this Zona Hotelera resort places you within half a mile (1 km) of Iberostar Cancun Golf Course and 2 miles (3 km) of Delfines Beach. Maya Museum of Cancun and Nichupté Lagoon are also within half a mile (1 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 4 min walk - 0.3 miles
  • Oasis Arena - 11 min walk - 0.6 miles
  • Delfines Beach - 16 min walk - 0.8 miles
  • Aquaworld - 17 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Piña Colada - ‬5 min walk
  • ‪Bahia Rodizzio - ‬4 min walk
  • ‪Flama - ‬3 min walk
  • ‪Playa - Beach - ‬3 min walk
  • ‪Chala - ‬3 min walk

About this property

Emporio Cancun Optional All Inclusive

4-star beachfront resort near Delfines Beach
Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Emporio Cancun Optional All Inclusive offers its guests 3 outdoor swimming pools, a waterslide, a 24-hour fitness center, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have WiFi for a fee.

Event space at this resort measures 8288 square feet (770 square meters) and includes conference space. Spa services, a terrace, and an arcade/game room are also featured at Emporio Cancun Optional All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun resort is smoke free.

  • 450 guestrooms or units
  • 9 levels
  • 12 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 8288 sq ft of conference space
  • 770 sq m of conference space
  • Built in 1983
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
Emporio Cancun Optional All Inclusive offers 450 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 495 for adults and MXN 320 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Stereo
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Cancun Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 320 for children
  • Fee for in-room wireless internet: MXN 0 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

How close is Emporio Cancun Optional All Inclusive to the airport?

Emporio Cancun Optional All Inclusive is 9.9 mi (16-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on Jan 4, 2026 start from $173.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Emporio Cancun Optional All Inclusive have an airport shuttle?

Airport shuttle services are not available at Emporio Cancun Optional All Inclusive.

How close is Emporio Cancun Optional All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Emporio Cancun Optional All Inclusive offer free breakfast?

Free breakfast isn’t provided at Emporio Cancun Optional All Inclusive, but buffet breakfast is offered for a fee of MXN 495 for adults and MXN 320 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Emporio Cancun Optional All Inclusive?

No, there is no casino at this resort, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are nearby.

What time is check-in at Emporio Cancun Optional All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Emporio Cancun Optional All Inclusive?

This resort offers free self parking.

Does Emporio Cancun Optional All Inclusive have a pool?

Emporio Cancun Optional All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Emporio Cancun Optional All Inclusive have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine and ocean views.

Does Emporio Cancun Optional All Inclusive have a spa?

This resort doesn't have a spa, but it does offer massages.

How close is Emporio Cancun Optional All Inclusive to downtown Cancun?

Emporio Cancun Optional All Inclusive is 1.8 mi away from Avenida Kukulkan.

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1035 out of 2114 reviews
Rating 8 - Good. 445 out of 2114 reviews
Rating 6 - Okay. 287 out of 2114 reviews
Rating 4 - Poor. 152 out of 2114 reviews
Rating 2 - Terrible. 195 out of 2114 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lidia, Antelope

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff not friendly, no one seems to speak a little English to communicate. Place is under construction, minimal activities. Food selection very little, the buffet is small. They only have 2 restaurants and it’s hard to make reservations but the restaurant was half empty once we got in. Do not recommend, we stayed at 8 other resorts in the same area and this is by far the worse, was there Nov 2025
Stayed 8 nights in Nov 2025

10/10 Excellent

Orlando, Chicago

Stayed 6 nights in Nov 2025

2/10 Terrible

Rafael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel
Stayed 4 nights in Aug 2025

8/10 Good

Inocencia Vazquez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bonito solo que hay un area en construcion y le da una vista un poquita desagradable pero hay que entender que esta situacion de remodelaciones suelen pasar y en un futuro tener mas areas de recreacion y mejores condiciones en hoteles, las habitaciones estan limpias y buenas condiciones el personal es atento y serviciales mi experiencia en este hotel fue buena pase unos dias agradables con mi familia en este lugar
Stayed 3 nights in Aug 2025

10/10 Excellent

Dylan Jaydan Baez

Stayed 3 nights in Aug 2025

10/10 Excellent

Teighlor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Sergio

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff is very friendly and overral we love the hotel but this visit was horrible the elevator dropped us from the 2nd floor and we hit the ground hard and there was no medical attention provided all they did was upgrade our room for 1 night with a jacuzzi that was not even working anf the lights woulg go out every couple of hours.
Stayed 5 nights in Sep 2025

10/10 Excellent

Brialine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

2/10 Terrible

Jose

Stayed 9 nights in Aug 2025

10/10 Excellent

Ariel

Liked: Cleanliness
Stayed 6 nights in Aug 2025

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great attention from all employees
Stayed 4 nights in Aug 2025

6/10 Okay

Carly

Traveled with family
Liked: Staff & service, property conditions & facilities
It was ok 3 stars
Stayed 4 nights in May 2025

10/10 Excellent

Olivia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Jose, Southgate

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the beachfront access and the staff attention, in certain areas. There was only one a/c restaurant. The others have the same food, not very tasty. My room had a pipe burst during the night of our first stay, and a severe leak on the roof at the next day. Highly inconvenient. I do not recommend the hotel!
Stayed 4 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

deyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view from my bedroom and the easy access to the pools and beach, however I will suggest to switch the breakfast buffet menu a little bit more often. The personal at the restaurant were very nice and friendly plus a good service as well .
Stayed 4 nights in Aug 2025

6/10 Okay

Daylen

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bars and Dining closed at odd times. Food was not good, we were sick the whole trip from the food.
Stayed 5 nights in Aug 2025

6/10 Okay

Cassie

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not many food options, AC not the best & when we checked in, it wasn’t the cleanest. Hair was still in the bathroom & on walls. Power went out 2 times while there, other than that the staff is great & view is beautiful.
Stayed 5 nights in Aug 2025

4/10 Poor

Sarika

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Don't book this place if you're from the USA. It doesn't have the convinces you're used to. Service is poor, rooms are old and moldy. Fabric Chairs and lamps have mold. We went to two different rooms, same thing. I am writing this review as it's midnight and I called about our ac not working around 9:30pm. No one has yet to come. We booked this place thinking it was a quick cheap get away as we needed something budget friendly, because this was a last minute trip. I wish I would have just bit the bullet and stayed somewhere nicer. It's 76 degrees or 26 for those in metric, in our room at the moment. We are very patient we called at 9 and then 11. Now it's 12 and I am in the lobby to ask about the air and they said it's totally broken. If they communicated this at 9pm when we originally called, we could have gone out and bought a fan. This place is a total mess. Also, from Aug there is seaweed so we had to head over to playa mujeres today, in order to to find a calm beach with no seaweed. I do recommend if you do end up staying here, to take the Ferry over to isla Mujeres and walking to beach club zama for the day. Safe Travels!
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Aug 2025

4/10 Poor

Liza

Stayed 7 nights in Aug 2025

2/10 Terrible

Krishnappan, Parker

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
The sea is full of weeds and cannot step in. Super dirty.
Stayed 4 nights in Jun 2025

4/10 Poor

Luciana

Disliked: Cleanliness, property conditions & facilities
I liked the housekeepers, they were quick and busy all the time but still everything around the building was dirty, I’ve been on one of the building in the middle, three stores, and I’ve been exactly to the third floor next to a kitchen and restaurant, was noise 24 hours from 24, and in last two days I found cockroaches on my room,even if I didn’t have any food on my room, absolutely disgusting. The main swimming pool was always dirty. I’ve been in 2012 to this hotel, when the name was Royal Mayan, that was the reason I booked twice this year, the first week in July I’ve been in another building and was just ok, a normal hotel, but this week in August made me decide that never again.
Stayed 7 nights in Aug 2025

8/10 Good

Hugh

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, way to many stairs.
Stayed 4 nights in Jun 2025