Your stay at this Zona Hotelera aparthotel places you within 3 miles (5 km) of Delfines Beach and La Isla Shopping Mall. Maya Cancun Museum and Museo Maya Trailhead are also within half a mile (1 km).
Onsite dining, 4 outdoor pools
This smoke-free aparthotel features 3 restaurants, 4 outdoor pools, and an outdoor pool. Bring the family and enjoy the children's pool, playground, and kid-friendly dining. Relax with a drink at one of the 2 poolside bars and enjoy perks like free self parking.
WiFi, cable TV
In addition to TVs with cable channels, the 450 apartments offer WiFi and room service. Coffee/tea makers, hair dryers, and safes are also available.
Aug 8, 2022 by José P. Caballero. Guest service manager.
Dear Andrew. It has been a privilege to serve you during your vacation time, we hope to serve back in a very short frame of time. Warm greetings from Cancún.
Jun 15, 2022 by José P. Caballero. Guest service manager.
Dear Paulina. Thank you for your preference for Emporio Cancún for your vacation time. We are already working on the improvement of our lobby. Also I am sorry for the sense of arrival your had, I am reviewing the Front Desk procedures with our Front Desk Manager to enhance these services. I invite you to come back to give us a second opportunity to enjoy our services. Warm greetings from Cancún!
Jan 16, 2022 by Coral Camarillo
Dear Orlando Thank you for sharing your opinion with us. Greetings
Jan 14, 2022 by Coral Camarillo
Dear Kasandra Thank you for sharing your opinion and perspective with us, unfortunately it does not coincide with any other related comments about it. In any case, we will verify everything you mention to improve these areas of opportunity that you mention. Greetings
Oct 9, 2021 by Coral Camarillo
Dear erika Thank you for your comments, we are working on it, we hope to see you soon to confirm it. Greetings
Jul 1, 2021 by Coral Camarillo
Dear Anonymous Thank you for your score, we hope to see you soon with your whole family. regards
Apr 21, 2021 by Coral Camarillo
Dear Anonymous Thank you very much for your comments, we hope to see you soon. Greetings
Apr 20, 2021 by Coral Camarillo
Dear Anonymous Thank you for your comments on the staff. With regard to the Jacuzzi we are working, we hope to see you soon.
Emporio Cancun offers its guests 4 outdoor swimming pools, an outdoor pool, a 24-hour fitness center, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a bar/lounge, and a swim-up bar. Public spaces have WiFi for a fee. Event space at this aparthotel measures 8288 square feet (770 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Emporio Cancun. Limited free parking is available on a first-come, first-served basis. This 4-star Cancun aparthotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Available in some public areas: WiFi (surcharge)
Free self parking , Parking (limited spaces)
Emporio Cancun offers 450 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
CúA Culinary Artisans - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open daily.
Legacy Room - Onsite sports bar. Open daily.
A complimentary grocery shopping service is offered and room service is available.
4 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property’s New Year's Eve gala dinner on December 31, 2022 includes 2 adults. Additional fees apply per extra adult and child, to be collected directly at the property.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.