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"We extended our stay an additional day through this app. We enjoyed our time in Cancun with “two beaches” just a few steps from our room. Also, the fe ... " More

By a verified traveler on Fri 22 Jan 2021

Hotel Description

3.5-star beachfront property with 2 outdoor pools

On the beach

At this Zona Hotelera property, you'll be steps from Tortuga Beach and within a 15-minute walk of Langosta Beach. Jardín del Arte and Cancun Golf Club at Pok Ta Pok are also within 2 miles (3 km).

All-inclusive

Free water park access, 2 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Families will appreciate the children's pool and barbecue grills.

Free WiFi, refrigerators

The individually decorated guestrooms offer free WiFi and free bottled water. Flat-screen TVs come with satellite channels, and other amenities include refrigerators and hair dryers.

Standard Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
$159* Per night/room Sep 22 - Sep 23

Dos Playas by Faranda All Inclusive ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dos Playas by Faranda All Inclusive

Everyone (1) Couples (1) Family (1)
4 out of 5
We extended our stay an additional day through this app. We enjoyed our time in Cancun with “two beaches” just a few steps from our room. Also, the ferry to La Isla Mujeres was right next door (but please be mindful of the time, cause the final return to the Hotel Zone is 6pm). The food was okay but it’s what we expected for the price. The drinks were subpar but we managed on our own. Staff was extraordinary friendly especially at breakfast. No issues with safety or parking our rental; security is on point!! Only dislikes were the forced sales pitch upon check-in & aggressive birds on the patio but those are personal aversions..

Posted by on Jan 22, 2021

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Comment from Hotel Management

Feb 1, 2021 by Hotel Dos Playas

Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers. We hope to see you again, Warm hugs!

3 out of 5

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 24, 2020 by Yeing Lucero | Guest Service

Thank you for your preference, We hope to see you soon!

4 out of 5
The staff was very courteous and ready to please people Food was very good and abundant

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 7, 2019 by Yeing Lucero | Guest Service

Thank you for the opportunity to attend you. We hope yo see you again!

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Dos Playas by Faranda All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Dos Playas by Faranda All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a garden. Self parking is free. This 3.5-star Cancun property is smoke free.

  • 158 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Dos Playas by Faranda All Inclusive offers 158 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually decorated. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or closet

Food & Drink

IGUANAS RESTAURANT - This poolside buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

THAI RESTAURANT - Overlooking the garden, this theme restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

SUSHI BAR OISHII KOI - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves brunch, lunch, and light fare. Open daily.

Nearby Activities

2 outdoor tennis courts and a complimentary water park are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Bicycle rentals nearby
  • Parasailing nearby
  • Scuba diving on site
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body wraps.

  • Deep tissue massage
  • Massages on beach
  • Sports massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - 19%

This property accepts Visa, Mastercard, and American Express; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 19%. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - 19%
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

The charges below are included in your overall room price:

  • Gala dinner fee
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dos Playas Faranda All Inclusive All-inclusive property Cancun
  • Dos s Faranda Inclusive inclu
  • Dos Playas by Faranda All Inclusive Cancun
  • Dos Playas by Faranda All Inclusive All-inclusive property

You should know

  • Dos Playas by Faranda All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • The total price shown includes a charge for a mandatory gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.