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 Cancun •1 Room
 Cancun • 1 Room
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Casa Cielo Cancun

3-star property
Calle Cielo, Cancun, QROO 1-855-201-7819

Points Of Interest

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Hotel Description

3-star guest house near Ultramar Ferry Puerto Juárez

City center stay

Within a 15-minute walk of this Downtown Cancun guesthouse, you'll find Plaza Las Americas and Ceviche Square. Also, PlayCity Casino is within half a mile (1 km) and Amerimed Hospital is within 2 miles (3 km).

Outdoor pool, terrace

An outdoor pool is featured at this guesthouse, along with free WiFi in public areas and a terrace. A garden, luggage storage, and laundry facilities are also on offer.

Standard Room, 1 Double Bed, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$52* Per night/room May 11 - May 12

Room, 1 Queen Bed with Sofa bed, Ensuite, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Pool Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed with Sofa bed, Ensuite, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Room, 1 Queen Bed with Sofa bed, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

About the Casa Cielo Cancun

Location Calle Cielo, Cancun, QROO 77500

Property Features

As a guest of Casa Cielo Cancun, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available on request) and a beach shuttle are available for a fee. Casa Cielo Cancun also features a garden, laundry facilities, and a microwave in a common area. This 3-star Cancun guesthouse is smoke free.

  • 8 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and beach shuttle

Room Amenities

Casa Cielo Cancun offers 8 air-conditioned accommodations with private pools and shared/communal kitchens. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. This Cancun guesthouse provides complimentary wireless Internet access. 45-inch flat-screen televisions come with digital channels. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • Private pool
  • Communal kitchen access
  • Clothes dryer
  • Dining room
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Housekeeping (weekly)
  • Hair dryer
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Casino nearby
  • Health or beauty spa nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Casa Cielo Cancun offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Casa Cielo Cancun

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in is available.

  • One child stays free
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • No front desk
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Children stay free - maximum age 3
  • Virtual front desk
  • Private entrance
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Cash deposit required
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 32 per room (one-way)
  • Airport shuttle fee per child: USD 32 (one-way)
  • Late check-out fee: USD 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Cielo Cancun Guesthouse
  • Casa Cielo Cancun Cancun
  • Casa Cielo Cancun Guesthouse
  • Casa Cielo Cancun Guesthouse Cancun

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.