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Canopy by Hilton Cancun La Isla

4.5 star property
4.5-star luxury hotel near La Isla Shopping Mall, connected to a shopping center

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Photo gallery for Canopy by Hilton Cancun La Isla

Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
Exterior
Daily buffet breakfast (USD 31 per person)
1 bedroom, minibar, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Spa

Explore the area

View in a map
Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪2 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, Tortuga Beach
    ‪18 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed (Panoramic View)

Junior Suite, 1 King Bed (Panoramic View) | Living area | 50-inch flat-screen TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed (Panoramic View)

  • 640 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room, 1 King Bed (Sunset Bay View)

1 bedroom, minibar, in-room safe, individually decorated

Exclusive Double Room, 1 King Bed (Sunset Bay View)

8.8 out of 10
Excellent
(12 reviews)
  • 344 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Nichupte Bay View)

Presidential Suite, 1 King Bed (Nichupte Bay View) | 1 bedroom, minibar, in-room safe, individually decorated

Presidential Suite, 1 King Bed (Nichupte Bay View)

  • 1010 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Double Room, 2 Queen Beds (La Isla)

1 bedroom, minibar, in-room safe, individually decorated

Signature Double Room, 2 Queen Beds (La Isla)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Queen Beds (Sunset Bay View)

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, 2 Queen Beds (Sunset Bay View)

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Queen Beds (Sunrise View)

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, 2 Queen Beds (Sunrise View)

9.6 out of 10
Exceptional
(17 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 1 King Bed (Sunrise View)

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, 1 King Bed (Sunrise View)

9.2 out of 10
Wonderful
(13 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, 1 King Bed (La Isla Room)

1 bedroom, minibar, in-room safe, individually decorated

Signature Double Room, 1 King Bed (La Isla Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | 1 bedroom, minibar, in-room safe, individually decorated

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Bed Room with Sunset Bay View

1 bedroom, minibar, in-room safe, individually decorated

Two Queen Bed Room with Sunset Bay View

  • Sleeps 4

View all photos for Two Queen Bed Room with Sunrise View

1 bedroom, minibar, in-room safe, individually decorated

Two Queen Bed Room with Sunrise View

  • Sleeps 4

View all photos for King Room with Sunrise View

1 bedroom, minibar, in-room safe, individually decorated

King Room with Sunrise View

  • Sleeps 2

View all photos for Master King Bed Suite with Nichupte Bay View

1 bedroom, minibar, in-room safe, individually decorated

Master King Bed Suite with Nichupte Bay View

  • Sleeps 4

View all photos for Premium Room, 2 Queen Beds (Sunrise View)

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 2 Queen Beds (Sunrise View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Sunset View)

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 2 Queen Beds (Sunset View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Sunset View)

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed (Sunset View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room with Sunset View

1 bedroom, minibar, in-room safe, individually decorated

Premium King Room with Sunset View

  • Sleeps 2

View all photos for Premium Two Queen Room with Sunrise Bay View

1 bedroom, minibar, in-room safe, individually decorated

Premium Two Queen Room with Sunrise Bay View

  • Sleeps 4

View all photos for Premium Two Queen Room with Sunset Bay View

1 bedroom, minibar, in-room safe, individually decorated

Premium Two Queen Room with Sunset Bay View

  • Sleeps 4

View all photos for One Bedroom King Suite with Panoramic View

Bathroom | Shower, free toiletries, hair dryer, slippers

One Bedroom King Suite with Panoramic View

  • Sleeps 2

Sunset Bay View King Room

  • Sleeps 2

1 King Bed Mobility/Hearing Access Ri Shower

  • Sleeps 2

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About the neighborhood

Cancun

Zona Hotelera stay.A stay at this Zona Hotelera hotel places you within half a mile (1 km) of La Isla Shopping Mall and 3 miles (5 km) of Aquaworld. Also, Iberostar Cancun Golf Course is within 3 miles (5 km) and El Rey Ruins is within 6 miles (10 km).

What's nearby

  • La Isla Shopping Mall - 2 min walk - 0.1 miles
  • Cancun Interactive Aquarium - 2 min walk - 0.1 miles
  • Aquaworld - 9 min drive - 2.0 miles
  • Tortuga Beach - 18 min drive - 4.4 miles
  • Langosta Beach - 21 min drive - 5.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Park Royal Cancun - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Andiamo - ‬5 min walk
  • ‪Los Chachalacos - ‬5 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Canopy by Hilton Cancun La Isla

4.5-star luxury hotel near La Isla Shopping Mall, connected to a shopping center
Canopy by Hilton Cancun La Isla offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. A rooftop terrace, spa services, and a library are also featured at the luxury Canopy by Hilton Cancun La Isla. Self parking is free.

This 4.5-star Cancun hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2020
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Canopy by Hilton Cancun La Isla offers 174 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 31 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 31 per person
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Cancun Isla
Canopy by Hilton Cancun La Isla Hotel
Canopy by Hilton Cancun La Isla Cancun
Canopy by Hilton Cancun La Isla Hotel Cancun

Frequently asked questions

How close is Canopy by Hilton Cancun La Isla to the airport?

Canopy by Hilton Cancun La Isla is 12.3 mi (20-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Canopy by Hilton Cancun La Isla?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton Cancun La Isla on Dec 8, 2025 start from $154.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Canopy by Hilton Cancun La Isla have an airport shuttle?

Airport shuttle services are not available at Canopy by Hilton Cancun La Isla.

How close is Canopy by Hilton Cancun La Isla to the beach?

This hotel is a short 11-minute walk from Hotel Zone Beaches and 11-minute walk from Marlin Beach. Don't forget your sunscreen!

Does Canopy by Hilton Cancun La Isla offer free breakfast?

Free breakfast isn’t provided at Canopy by Hilton Cancun La Isla, but buffet breakfast is offered for a fee of USD 31 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Canopy by Hilton Cancun La Isla?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are nearby.

What time is check-in at Canopy by Hilton Cancun La Isla?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Canopy by Hilton Cancun La Isla?

This hotel offers free self parking.

Does Canopy by Hilton Cancun La Isla have a pool?

Canopy by Hilton Cancun La Isla features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does Canopy by Hilton Cancun La Isla have a restaurant?

There are 2 onsite restaurants, offering options like brunch and light fare.

Does Canopy by Hilton Cancun La Isla have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages and body treatments.

How close is Canopy by Hilton Cancun La Isla to downtown Cancun?

Canopy by Hilton Cancun La Isla is 0.8 mi away from Avenida Kukulkan.