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Hotel Description

4-star beachfront property near Tortuga Beach

Beachfront retreat

A stay at this Zona Hotelera property places you steps from Delphinus Dreams and a 5-minute walk from Forum Beach. Caracol Beach and Cancun Convention Center are also within half a mile (1 km).

All-inclusive

A full-service spa, 4 restaurants, and 3 outdoor pools are all featured at this smoke-free property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the picnic area. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like continental breakfast and valet parking.

Free WiFi, flat-screen TVs

The 100 guestrooms feature free WiFi, flat-screen TVs with cable channels, and thoughtful touches like espresso makers and bathrobes. Other amenities include balconies or patios, 24-hour room service, and minibars.

Suite Grand Altitude

Bed Count 1 King Bed Maximum Occupancy 2 Max

Altitude Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Altitude Room 1 King Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Altitude Releve 1 King Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Altitude By Krystal Grand Punta Cancun - All Inclusive ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Altitude By Krystal Grand Punta Cancun - All Inclusive

Everyone (2)
5 out of 5

Perfect hotel!!

This place was amazing! Perfect service, great food options, everything you could want for your stay! I couldn’t have asked for a better experience and the location was walkable to all of the action I will be coming back here!

Posted by on Mar 18, 2018

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Comment from Hotel Management

Apr 17, 2018 by Gerente de Calidad y Servicio.

dear guest, we rally thank the time you took to rate our service, we are glad to know you have had a great experienced during your holidays. Remember this is your home away from home.

5 out of 5

Everything you could ask for in a resort

We stayed for one week in the altitude all inclusive tower which is almost brand new. The room and view from the balcony was unbelievable. Very comfortable bed, amazing walk in shower which was enormous, and the attention to detail even down to the different types of lighting in the room is above and beyond. The second you walk into the tower it smells great, like a new car almost. Very very clean and well maintained. Friendly staff for the most part, beach waiters are just a bit unresponsive. All restaurants were amazing and upscale. Will be staying here again.

Posted by , from san diego on Jan 14, 2018

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Comment from Hotel Management

Jan 20, 2018 by Gerente de Calidad y Servicio.

Dear guest, thank you for took the time to rate our service, we are really glad to know you enjoyed your stay with us and please, remember this is your home away from home

About the Altitude By Krystal Grand Punta Cancun - All Inclusive

Location Boulevard Kukulcan km 8.5, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Not included

  • Surcharge for premium food items
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

  • Laundry/dry cleaning services not included
  • Surcharge for premium food items
  • Spa/beauty facilities and services not included
  • Airport transfers not included

Property Features

Altitude By Krystal Grand Punta Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Altitude By Krystal Grand Punta Cancun - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a poolside bar, and a bar/lounge. Free breakfast is available. Public spaces have free WiFi. You'll find a business center on site. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Altitude By Krystal Grand Punta Cancun - All Inclusive. Free valet parking is available. This 4-star Cancun property is smoke free.

  • 100 guestrooms or units
  • 4 dining venues
  • 4 bars or lounges
  • Continental breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (24 km / 14.9 mi)
  • Parking: Free valet parking

Room Amenities

Altitude By Krystal Grand Punta Cancun - All Inclusive offers 100 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast.

Altitude By Krystal Grand Punta Cancun - All Inclusive has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

 

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Altitude Krystal Grand Punta Cancun All Inclusive
  • Altitude Krystal Grand Punta All Inclusive
  • Altitu Krystal Punta Inclusiv
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.