74% Based on 995 reviews TripAdvisor Traveler Rating 4 out of 5

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Hotel Description

Aloft Cancun places you steps from Caracol Beach and within a short 5-minute stroll of Plaza Caracol Mall. Highlights at this hotel include 2 bars/lounges, a restaurant, and an outdoor swimming pool.

LCD TVs with satellite channels are featured in all 177 rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Minibars provide refreshments, and 24-hour room service makes dining in an option. You'll find nice touches like rainfall showerheads and designer toiletries to enhance your stay. Safes, hair dryers, and phones are also available.

The restaurant, Nook, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. WXYZ bar is the hotel's own sports bar, serving drinks along with light fare. Enjoy the fitness center and sauna as well as access to free bike rentals. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available.

Attractions within a 15-minute drive of this 3.5-star Avenida Kukulkan hotel include La Isla Shopping Mall and El Rey Ruins.

aloft, Partial View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$87 per night

aloft, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 4 Max

aloft, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend out of 995 reviews

Excellent 319
Good 403
Average 179
Poor 45
Terrible 49
Value <span>4.0</span> out of 5
Rooms <span>4.0</span> out of 5
Cleanliness <span>4.0</span> out of 5
Service <span>4.0</span> out of 5

Property Features

As a guest of Aloft Cancun, you'll find an outdoor pool, a sauna, a fitness center, and complimentary bicycles. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. Event space at this hotel measures 366 square feet (34 square meters) and includes a meeting room. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Aloft Cancun. This 3.5-star Cancun hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • 366 sq ft of conference space
  • 34 sq m of conference space
  • Built in 2013
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (23.4 km / 14.5 mi)

Room Amenities

Aloft Cancun offers 177 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Nook - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

WXYZ bar - This restaurant specializes in Mexican cuisine and serves light fare only.

Splash - This beach restaurant specializes in international cuisine and serves light fare only.

Refuel - This coffee shop serves light fare only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, a fitness center, and complimentary bicycles. Guests under 18 years old are not allowed in the health club or fitness facility.

  • Free bicycles on site

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Guests must contact this hotel in advance to reserve a crib (infant bed)/rollaway bed. Placement based on availability. Contact the office using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available

Hotel Names

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.