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Beach, shopping nearby
A stay at this Zona Hotelera hotel places you steps from Cancun Convention Center and a 5-minute walk from Caracol Beach. Forum Beach and Delphinus Dreams are also within half a mile (1 km).
This hotel features 2 bars/lounges, a swim-up bar, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and free valet parking. Enjoy the outdoor pool and perks like free self parking.
Free WiFi, LCD TVs
The 177 guestrooms have LCD TVs with satellite channels and offer free WiFi and 24-hour room service. Other amenities include minibars, rainfall showerheads, and coffee/tea makers.
Sep 5, 2019 by Cesar
Dear guest, we thank you for your honest comments and will address them directly. Thank you for taking the time to share your experience.
Jun 26, 2017 by sergio.carames
Dear Guest. Thank you very much for taking the time to answer our service survey. We are really happy to know that your stay with us was really good. Our main priority is to make you feel welcome and provide you with the Alfot service you deserve; we are very pleased that we met your expectations. Once again, thank you! And we are looking forward to host you again! Sincerely,
Feb 7, 2017 by firstname.lastname@example.org
Dear Mrs. Anita, we would like to thank you for taking the time to share your comments with us, your feedback is very important to us! We are very happy to know that our location was perfect for you needs! It's really pleasant to read that you liked your room and the rooftop; it has an amazing and relaxing view! We hope to have the chance to host you again pretty soon! Regards!
Jan 19, 2016 by Ana
Dear Mr. Eric: Thank you very much for giving us your comments! We apologize for the loud music, we will pay attention to this matter. As for the Aircon, we will addressed this issue to the corresponding department. We hope to welcome you again! Have a great week! Regards from Aloft Cancun Staff!!
May 9, 2015 by Marcia R
Dear Mrs. Sonya, Thank you for staying with us and for taking the time to leave your comments. We are really glad to know that you enjoyed your stay in Aloft Cancun, and our convenient location in the heart of the hotel zone! For Aloft Cancun team will be great to host you again in your next visit to our destination. We are looking forward to welcome you back soon! Thank you for your preference. Best regards,
Aloft Cancun offers its guests an outdoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. Event space at this hotel measures 366 square feet (34 square meters) and includes a meeting room. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Aloft Cancun. Free self parking and valet parking are available. This 3.5-star Cancun hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Aloft Cancun offers 177 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.
Nook - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
WXYZ bar - This restaurant specializes in Mexican cuisine and serves light fare only.
Splash - This beach restaurant specializes in international cuisine and serves light fare only.
Refuel - This coffee shop serves light fare only.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests under 18 years old are not allowed in the health club or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this hotel in advance to reserve a crib (infant bed)/rollaway bed. Placement based on availability. Contact the office using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.