Book a hotel near Calle Ocho Walk of Fame, Little Havana

"The ice machine on our floor did not work. The staff at the reception was OK. Not very welcoming at all and we dealt with at least 5 different people for the three days there. Parking was good but expensive. Bed was nice. Windows need to be washed! Could not even see out of them very well they were so clouded over."

"If I would give a 0 I would. First, checking in seemed forever.second, front desk does not answer phone. Sent email as well; no response .Left hotel on the shuttle and realized I left my Apple Watch. Called 100x n no one picks up. I see my watch on the tracker. I know it’s in the room. Hours later, it moved to another location so I marked it stolen. Third, the shuttle I booked to the cruise with them overbooked ppl so 3 ppl didn’t have a seat; then it broke down. Took over an hour to get to my cruise. Lastly, the food I ordered there.. fish as undercooked by a lot; service was slow. Worst experience at this hotel. "

"Great place"

"Gave us the wrong key twice . Someone did not check out properly when we try to get in unit. Checkout policy was not so flexible. The unit had some dirty towels and strange smell.swimming pool floor was dirty with bird poop and pool had dead flies. "

"No housekeeping, dirty floors, non-existent bed sheets, terrible mattress and pillows, charged us for minibar consumption that we did NOT consume. Absolutely terrible, and definitely NOT a five star hotel. "

"my second time & i’ll always go back here"