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4.5 out of 5

"I ask them to move us to another room because we did not like the view and the did move us, the staff was very helpful the hotel is very nice, I recom ... " More

By a verified traveler on Thu 29 Aug 2019

Hotel Description

4-star eco-friendly hotel near Brickell City Centre

Central Miami getaway

Your stay at this Brickell hotel places you within 2 miles (3 km) of Brickell City Centre and Downtown Miami Shopping District. James L. Knight Center and Bayfront Park are also within 2 miles (3 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 8 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll appreciate the 24-hour fitness center, bar/lounge, and laundry facilities.

Free WiFi, cable TV

The 275 guestrooms have TVs with cable channels and offer free WiFi and minibars. Other amenities include room service, premium bedding, and free local calls. Change of towels is available on request.

Superior Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$189* Per night/room Aug 9 - Aug 10

Superior Room, 2 Queen Beds, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Miami Brickell ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Miami Brickell

Everyone (3) Couples (4) Family (6)
2 out of 5
Smelly room and bed like sleeping in a sweaty armpit. We checked really late so not sure if you get the worst room on that account but the sweaty smell of bed and room was overpowering. I wrapped my head into a towel to make it Thru. You can’t open windows so can’t do much about the smell and changing rooms after 14 hours of travel was just out of question. We are seasoned travelers and rarely give bad reviews. But this was bad stay, the only thing I can say it had a good bathroom facility so I could wash the smell off my hair to continue on my travel

Posted by on Jan 19, 2021

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Comment from Hotel Management

Jan 20, 2021 by Benoit

Dear Guest, Thank you for your comment and feedback, we are sorry to hear this, we understand that this is not a good experience. We would have been happy to change your room so you dont have to stay all night in a room that its not up to our standard. We hope to see you again so you can fully enjoy your stay. Regards

5 out of 5
I ask them to move us to another room because we did not like the view and the did move us, the staff was very helpful the hotel is very nice, I recomend it for sure.

Posted by on Aug 29, 2019

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Comment from Hotel Management

Sep 3, 2019 by David Siauvaud - Guest Experience Manager

Dear Guest, It has been a pleasure to be able to accommodate you and your request. Your satisfaction and safety are our number one motto! We hope to welcome you back at Novotel Miami Brickell anytime soon. Thanks a million Best regards

5 out of 5
We arrived at 6am & were able to check in early. (So nice after a long flight) also, the front desk helped us to surprise our friends for their 20th anniversary. (So much fun) the wait staff in the dining area was really great as was the coffee & breakfast buffet.we went up to the pool early mid day, dj was great, bar staff was great, it just needed a little clean up. The view is great.

Posted by , from Phoenix on Jul 23, 2019

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Comment from Hotel Management

Jul 24, 2019 by David Siauvaud - Guest Experience Manager

Dear Laura, Thank you so much for sharing your experience and feedback with us. We are happy you enjoyed your time with us and we hope to welcome you during your next trip to Miami. Once again, happy birthday to your friends!

5 out of 5
The hotel was excellent. Great rooms, service and location. The breakfast options and food options from the hotel restaurant, Lima were the only things I was not too pleased with.

Posted by , from New York, NY on Jul 15, 2019

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Comment from Hotel Management

Jul 18, 2019 by David Siauvaud - Guest Experience Manager

Dear Guest, Thank you for sharing your feedback as it helps us maintain and improve our services. We hope to welcome you back during your next trip to Miami. Many thanks

5 out of 5
Very clean, very comfortable. Beautiful pool. Unique breakfast buffet, very friendly service

Posted by , from Dallas, TX on Jul 13, 2019

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Comment from Hotel Management

Jul 14, 2019 by David Siauvaud - Guest Experience Manager

Dear Laura, Thank you for taking the time to share your feedback and experience. Our guest satisfaction is our priority and we are happy to hear you enjoyed your time with us as well as our staff and facility. We hope to welcome you again during your next trip to Miami.

5 out of 5
The stay at this hotel was wonderful. The staff was friendly and helpful and the room was very clean. I will definitely stay here in the future!

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 4, 2019 by David Siauvaud - Guest Experience Manager

Dear Guest, Thank you so much for a great review! We are pleased to hear you enjoyed your time and stay with us as well as our wonderful staff. We hope to welcome you again during your next trip to Miami. Best regards,

5 out of 5
Nice Pool and gym and very clean...friendly employees

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by Reservations

Thank you so very much for sharing your experience with us. Your feedback helps us to maintain and improve our service.

4 out of 5
The property is beautiful there seemed to be a language issue with some staff though i asked two questions and neither were really resolved one said they didn't know the answer about their hotel policy and the other was when I told them my TV said welcome with the wrong name and they sent an engineer which wasn't needed he told to call the desk which is who told me we needed him An if it doesn't say continental breakfast is included it's not and it's very expensive. It's free at motel 6 for the same stuff just saying 22 bucks for fruit is way way too much

Posted by on May 25, 2019

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Comment from Hotel Management

Jun 9, 2019 by Reservations

Thank you so very much for sharing your experience with us. Your feedback helps us to maintain and improve our service.

3 out of 5
Pricing too high especially charging $40 per day for valet. Which you have to take because there no other parking at the property or anywhere near it

Posted by on May 11, 2019

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Comment from Hotel Management

Jun 9, 2019 by Reservations

Thank you so very much for sharing your experience with us. Your feedback helps us to maintain and improve our service.

5 out of 5
Beautiful hotel! my husband and I enjoyed our visit! The location was incredible, the staff super helpful.

Posted by on Apr 20, 2019

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Comment from Hotel Management

Apr 20, 2019 by KF

Thanks for staying with us. We appreciate your feedback!

About the Novotel Miami Brickell

Location 1500 SW 1st Avenue, Miami, FL 33129

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel Miami Brickell offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Novotel Miami Brickell. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Miami hotel.

  • 1 building
  • 275 guestrooms or units
  • 12 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2016
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Miami International Airport (MIA) (15 km / 9.3 mi)
  • Metro station: Brickell Metromover Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Miami Brickell offers 275 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

Onsite venue - This bar is located by the pool.

Lima Restaurant - This restaurant specializes in Peruvian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 21 for adults and USD 9 for children (approximately)
  • Self parking fee: USD 35 per day
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 60 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.