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The Westin Resort & Spa Puerto Vallarta

5.0 star property
5-star beachfront resort near Playa Vidanta Nuevo Vallarta

Choose dates to view prices

Photo gallery for The Westin Resort & Spa Puerto Vallarta

2 outdoor pools, pool umbrellas
Property video
2 restaurants, international cuisine
2 restaurants, international cuisine
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Paseo De La Marina Sur 205, Puerto Vallarta, 48354
  • Place, El Faro Lighthouse
    ‪9 min walk‬
  • Place, Vallarta Casino
    ‪10 min walk‬
  • Place, Cruise Ship Terminal
    ‪4 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

Two Double Room with Ocean View

  • Sleeps 4

King Room With Ocean View

  • Sleeps 2

View all photos for Junior Suite, 2 Double, Partial ocean view

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Double, Partial ocean view

8.6 out of 10
Excellent
(38 reviews)
  • Partial sea view
  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King, Sofa bed, Partial ocean view

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King, Sofa bed, Partial ocean view

9.0 out of 10
Wonderful
(43 reviews)
  • Partial sea view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Double, Ocean view

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Double, Ocean view

8.6 out of 10
Excellent
(23 reviews)
  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King, Sofa bed, Ocean view

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King, Sofa bed, Ocean view

8.0 out of 10
Very good
(32 reviews)
  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Double, Ocean view, High floor

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Double, Ocean view, High floor

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King, Sofa bed, Ocean view, High floor

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King, Sofa bed, Ocean view, High floor

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sky Pool, Junior Suite, 2 Double, Ocean view, High floor

Sky Pool, Junior Suite, 2 Double, Ocean view, High floor | Minibar, in-room safe, desk, laptop workspace

Sky Pool, Junior Suite, 2 Double, Ocean view, High floor

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Sky Pool, Junior Suite, 1 King, Sofa bed, Ocean view

Minibar, in-room safe, desk, laptop workspace

Sky Pool, Junior Suite, 1 King, Sofa bed, Ocean view

7.2 out of 10
Good
(7 reviews)
  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Heavenly Pool Panoramic, Suite, 1 King, Sofa bed, Ocean view

Minibar, in-room safe, desk, laptop workspace

Heavenly Pool Panoramic, Suite, 1 King, Sofa bed, Ocean view

  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Heavenly Penthouse, 1 Bedroom Bi-level Suite, 1 King

Heavenly Penthouse, 1 Bedroom Bi-level Suite, 1 King | Minibar, in-room safe, desk, laptop workspace

Heavenly Penthouse, 1 Bedroom Bi-level Suite, 1 King

  • Ocean view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King, Ocean view, High floor

Presidential Suite, 1 King, Ocean view, High floor | Living room | 32-inch LCD TV with satellite channels, TV

Presidential Suite, 1 King, Ocean view, High floor

  • Ocean view
  • 2906 sq ft
  • Sleeps 4
  • 1 King Bed

Junior King Suite with Ocean View

  • Sleeps 2

Presidential King Suite with Ocean View

  • Sleeps 4

King Room with Partial Ocean View

  • Sleeps 2

Two Double Room with Partial Ocean View

  • Sleeps 4

View all photos for Heavenly Panoramic, Suite, 1 King, Sofa bed, Ocean view

Heavenly Panoramic, Suite, 1 King, Sofa bed, Ocean view | Minibar, in-room safe, desk, laptop workspace

Heavenly Panoramic, Suite, 1 King, Sofa bed, Ocean view

  • Ocean view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Wholesome Family, Studio, 1 King, Sofa bed, Pool view

Wholesome Family, Studio, 1 King, Sofa bed, Pool view | Minibar, in-room safe, desk, laptop workspace

Wholesome Family, Studio, 1 King, Sofa bed, Pool view

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Wholesome Family, 2 Bedroom Suite, Pool view, Laundry Room

Wholesome Family, 2 Bedroom Suite, Pool view, Laundry Room | Minibar, in-room safe, desk, laptop workspace

Wholesome Family, 2 Bedroom Suite, Pool view, Laundry Room

  • 1097 sq ft
  • Sleeps 6
  • 2 Double Beds

Heavenly One Bedroom Suite with Pool View

  • Sleeps 4

View all photos for Signature Level Heavenly, Suite, 1 King, Ocean view

Minibar, in-room safe, desk, laptop workspace

Signature Level Heavenly, Suite, 1 King, Ocean view

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Level, Junior Suite, 2 Double, Ocean view

Minibar, in-room safe, desk, laptop workspace

Signature Level, Junior Suite, 2 Double, Ocean view

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Level, Junior Suite, 1 King, Sofa bed, Ocean view

Minibar, in-room safe, desk, laptop workspace

Signature Level, Junior Suite, 1 King, Sofa bed, Ocean view

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swim Up Pool-Adults Only, Junior Suite, 2 Double

Minibar, in-room safe, desk, laptop workspace

Swim Up Pool-Adults Only, Junior Suite, 2 Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up Pool-Adults Only, Junior Suite, 1 King, Sofa bed

Minibar, in-room safe, desk, laptop workspace

Swim Up Pool-Adults Only, Junior Suite, 1 King, Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

High Floor King Room with Ocean View

  • Sleeps 4

High Floor King Room With Ocean View And Whirlpool

  • Sleeps 2

High Floor Two Double Room with Ocean View

  • Sleeps 4

High Floor Two Double Room with Ocean View and Whirlpool

  • Sleeps 4

Heavenly, 2 Bedroom Suite, Pool View

  • Sleeps 6

Ambassador, 1 Bedroom Bi-Level Suite, 1 King, Sofa Bed

  • Sleeps 4

Wellness, Suite, 1 King, Sofa Bed, Ocean View, High Floor

  • Sleeps 4

Swim Up Pool-Junior Suite, 1 King, Sofabed

  • Sleeps 2

Swim Up Pool-Junior Suite, 2 Double

  • Sleeps 4

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About the neighborhood

Puerto Vallarta

On the beach.Within a 15-minute walk of this Marina Vallarta resort, you'll find Marina Vallarta Golf Club and El Faro Lighthouse. Vallarta Casino and El Salado Estuary State Park are also within 2 miles (3 km).
View more Resorts in Puerto VallartaOpens in a new window

What's nearby

  • El Faro Lighthouse - 9 min walk - 0.5 miles
  • Vallarta Casino - 10 min walk - 0.6 miles
  • Marina Vallarta Golf Club - 12 min walk - 0.7 miles
  • Cruise Ship Terminal - 4 min drive - 1.7 miles
  • Hotel Zone Beach - 4 min drive - 1.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Mini Latte - ‬1 min walk
  • ‪Fajita Banana - ‬10 min walk
  • ‪La Terrazza Di Roma - ‬9 min walk
  • ‪Chappy's Sports Bar - ‬9 min walk
  • ‪El Faro Bar - ‬11 min walk

About this property

The Westin Resort & Spa Puerto Vallarta

5-star beachfront resort near Playa Vidanta Nuevo Vallarta
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Bring your whole family to The Westin Resort & Spa Puerto Vallarta for summer fun including 2 outdoor swimming pools, a children's pool, and outdoor tennis courts.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Beaux Arts resort also offers a hot tub, a sauna, and a fitness center. Free self parking is available.

This 5-star Puerto Vallarta resort is smoke free.

  • 280 guestrooms or units
  • 14 levels
  • 3 buildings
  • 2 dining venues
  • Meeting rooms
  • 16899 sq ft of conference space
  • 1570 sq m of conference space
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Westin Resort & Spa Puerto Vallarta offers 280 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Similar properties

4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Marriott Puerto Vallarta Resort & Spa
  • Pool
  • Hot tub
  • All inclusive
  • Spa
4.4 out of 5, Excellent, 1,008 reviews
$249 nightly
The price is $301
Mar 5 - Mar 6
Total with taxes and fees
Marriott Puerto Vallarta Resort & Spa

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 for adults and USD 11 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Basketball
  • Boat tours
  • Children's club
  • Children's pool
  • Free bicycle rentals
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Playground
  • Sauna
  • Scuba diving
  • Surf lessons
  • Volleyball
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (84 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 15 2025 to April 30 2026 (dates subject to change):
  • One of the dining venues
The property will be renovating from November 20 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Newspaper
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21 for adults and USD 11 for children
  • Fee for in-room wireless internet: USD 15 per day (rates may vary)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Puerto Vallarta Westin Resort
Westin Puerto Vallarta
Westin Resort Puerto Vallarta
The Westin Resort Spa Puerto Vallarta
The Westin & Puerto Vallarta
The Westin Resort & Spa Puerto Vallarta Resort
The Westin Resort & Spa Puerto Vallarta Puerto Vallarta
The Westin Resort & Spa Puerto Vallarta Resort Puerto Vallarta

Frequently asked questions

How close is The Westin Resort & Spa Puerto Vallarta to the airport?

The Westin Resort & Spa Puerto Vallarta is 3.1 mi (11-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Resort & Spa Puerto Vallarta?

As of Feb 3, 2026, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa Puerto Vallarta on Mar 5, 2026 start from $256.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Resort & Spa Puerto Vallarta have an airport shuttle?

Airport shuttle services are not available at The Westin Resort & Spa Puerto Vallarta.

How close is The Westin Resort & Spa Puerto Vallarta to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does The Westin Resort & Spa Puerto Vallarta offer free breakfast?

Free breakfast isn’t provided at The Westin Resort & Spa Puerto Vallarta, but buffet breakfast is offered for a fee of USD 21 for adults and USD 11 for children. It's available every day from 7 AM to 11:30 AM.

Is there a casino at The Westin Resort & Spa Puerto Vallarta?

No, there is no casino at this resort, but Vallarta Casino (3-min drive) and Winclub Casino Platinum (3-min drive) are nearby.

What time is check-in at The Westin Resort & Spa Puerto Vallarta?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Westin Resort & Spa Puerto Vallarta?

This resort offers free self parking.

Does The Westin Resort & Spa Puerto Vallarta have a pool?

The Westin Resort & Spa Puerto Vallarta features 2 outdoor pools and a children's pool.

Does The Westin Resort & Spa Puerto Vallarta have a restaurant?

The Westin Resort & Spa Puerto Vallarta is home to El Palmar, which features international cuisine. One of the dining venues will be unavailable from October 15 2025 to April 30 2026 (dates subject to change).

Does The Westin Resort & Spa Puerto Vallarta have a spa?

This resort doesn't have a spa, but it does offer beach massages.

How close is The Westin Resort & Spa Puerto Vallarta to downtown Puerto Vallarta?

The Westin Resort & Spa Puerto Vallarta is 1.6 mi away from Puerto Vallarta.

The Westin Resort & Spa Puerto Vallarta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1005 reviews
Rating 8 - Good. 227 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 65 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness
Clean room great service
Stayed 4 nights in Oct 2025

10/10 Excellent

meri, San Jose

Traveled with family
Liked: Cleanliness, amenities
great staff at pool. - Angel Cibrian treated us with care and professionalism anticipating our needs. Lifeguards were vigilant and gracious
Stayed 4 nights in Oct 2025

4/10 Poor

Ruben Emmanuel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are old and staff is not friendly, also restaurant prices within the hotel are really expensive, my room was dirty and mossy
Stayed 3 nights in Oct 2025

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice champagne welcome drink. Beautiful property. Lovely ocean view from the room. Comfy beds and pillows. Great housekeeping. Nice and mild signature hotel scent. Friendly staff. Would have liked more varied breakfast, lunch and dinner options. The chaise lounges on the beach were very dirty and worn. The chaise lounges around the pool were not much better. It was unclear how to get an umbrella and lounge chair to relax on the beach. Perhaps several should have been set up early in the day. We had to get our own chaise lounges and there were no umbrellas around.
Stayed 4 nights in Oct 2025

8/10 Good

Jesus

Liked: Staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Everado

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was just beautiful the whole open air concept was amazing. Staff was superb.
Stayed 3 nights in Oct 2025

4/10 Poor

emilia

Traveled with family and small children
Liked: Staff & service, amenities
Very noisy, construction wakes you up very early and it’s nonstop till late afternoon. There’s no relaxing in this hotel! Rooms need more attention on cleaning and upkeep
Stayed 3 nights in Sep 2025

10/10 Excellent

David, Sg Buloh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Legitimate 5 star hotel. Staff were very good. Meals so so but timely. The Marina district is good if you are a walker or runner. Easy, clean and feels safe.
Stayed 5 nights in Sep 2025

6/10 Okay

HEE HYOUNG

Stayed 5 nights in Sep 2025

4/10 Poor

Manuel

Disliked: Property conditions & facilities
They moved me out of the hotel for 1 day to due to rooms being fixed
Stayed 6 nights in Sep 2025

10/10 Excellent

JOSE YADIR, SAN YSIDRO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean Hotel, very friendly staff and the foot quality. It was Very Good definitely I will come back. The pools was amazing clean even this is old property. The Maintenance done to the property. Make it feel like it’s a New property. Definitely Enjoy My Stay There.
Stayed 4 nights in Sep 2025

10/10 Excellent

AILIN

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel! The last night of my stay was filled with loud young adults running around the hotel though and had to get staff involved to quiet them down but they did. The staff were all sooo nice and helpful!
Stayed 4 nights in Apr 2025

10/10 Excellent

Teodros

Stayed 5 nights in Jul 2025

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
My family and I stayed at the Westin for 6 nights at the begging of August. Our stay was amazing. From the moment we checked in to the moment we checked out, the staff was nothing short of amazing. They exceeded our expectations. The resort itself is in need of some TLC. They are in the middle of renovations which explains a lot. However, the rooms were clean and comfortable during our stay. The food at the breakfast buffet was amazing!!! Some of the best food we’ve had at a resort. Our compliments to the chef! The location is great. Walking distance to the marina and an OXXO. We would definitely come back!
Stayed 5 nights in Aug 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! First, its close to the airport, and there is a marina across the street which has several different food options and money exchange services. Close to most touristy places. The service was truly the best ive ever had in Mexico! The hotel was very nice and clean! I recommend 100% the staff was amazing! Very friendly!
Stayed 7 nights in May 2025

6/10 Okay

Jeremiah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hot Pools and Mosquitos

Could be a great property but the pools were hot and the common areas had lots of mosquitoes.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

Leslie Nicoln Jimenez

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The Westin resort is super beautiful, the staff is extremely friendly and helpful. The restaurants inside are super yummy. However it is not worth the money you pay. They don’t include free breakfast or dinner which is the minimum that a resort should offer. The housekeeper did not clean our room or replace the items needed. We had to request something as simple as toilet paper. There’s no AC in the lobby or hallways only in the bedroom. I would have to think twice about coming back to this resort. It’s also pretty far from the city.
Stayed 7 nights in Aug 2025

10/10 Excellent

Gayle Burnett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is always top notch!!
Stayed 3 nights in Aug 2025

8/10 Good

Shada

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The service was excellent and staff was so helpful and kind, but the property is in desperate need of an update. I understand that work is being done to make that happen, but it’s years before it gets to what it’s claimed to be on the website. Nonetheless, we had a great time. Just don’t expect to show up at a 5 star hotel, because it is not that. And DO NOT forget to bring your mosquito repellent, unless you want to be eaten alive.
Stayed 6 nights in Jul 2025

10/10 Excellent

Eddie

Stayed 2 nights in Aug 2025

6/10 Okay

Erick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Place is Paradise in Mexico. Beautiful Hotel. Staff was great and felt modern and well built. My only problem, the place was under construction and the constant noise was a deal breaker. Even on Sunday the jack hammer and pounding of hammers ruined our entire stay. Far from all the night life. By May of 2026 it will be an all inclusive hotel.
Stayed 4 nights in Aug 2025

8/10 Good

Anthony

Stayed 4 nights in Jul 2025

6/10 Okay

Alain

Stayed 4 nights in Jul 2025