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Suites Riviera Maya

Property class: 3
3-star hotel near Playa del Carmen Main Beach

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Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Av Guayaba c/ esquina Av 28 de Julio, Calle Grosella 15, Col Los Olivos Fase 4, Playa del Carmen, QROO, 77710
  • Place, 28 de Julio Square
    ‪16 min walk‬
  • Place, Temazcal Natura
    ‪3 min drive‬
  • Place, Plaza Las Americas
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬

Room options

Triple Room Standard

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room Standard

Down comforters, Tempur-Pedic beds, iron/ironing board, WiFi (free)

Quadruple Room Standard

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Deluxe

Down comforters, Tempur-Pedic beds, iron/ironing board, WiFi (free)

Villa Deluxe

  • 1345 sq ft
  • Sleeps 12
  • 6 Twin Beds and 3 Double Beds

View all photos for Standard Suite, Multiple Beds (101)

Down comforters, Tempur-Pedic beds, iron/ironing board, WiFi (free)

Standard Suite, Multiple Beds (101)

  • Garden view
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Suite, Multiple Beds (102)

Down comforters, Tempur-Pedic beds, iron/ironing board, WiFi (free)

Standard Suite, Multiple Beds (102)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, Multiple Beds (202)

Down comforters, Tempur-Pedic beds, iron/ironing board, WiFi (free)

Standard Suite, Multiple Beds (202)

  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Deluxe Villa

Down comforters, Tempur-Pedic beds, iron/ironing board, WiFi (free)

Suite Deluxe Villa

  • Resort view
  • 1291 sq ft
  • Sleeps 15
  • 5 Double Beds, 1 Twin Bed and 2 Double Sofa Beds

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About the neighborhood

Playa del Carmen

In Playa del Carmen .You'll find 28 de Julio Square and Plaza Las Americas within 2 miles (3 km) of this hotel. Temazcal Natura and Guadalupe Church are also within 3 miles (5 km).

What's nearby

  • 28 de Julio Square - 16 min walk - 0.9 miles
  • Temazcal Natura - 3 min drive - 1.2 miles
  • Plaza Las Americas - 3 min drive - 1.4 miles
  • Playa del Carmen Main Beach - 7 min drive - 2.9 miles
  • Xcaret Eco Theme Park - 19 min drive - 8.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Chilpetin Marisquillos - ‬10 min walk
  • ‪Tacos Ribon - ‬9 min walk
  • ‪Carnitas Silao - ‬11 min walk
  • ‪Carlota Home Bakery - ‬9 min walk

About this property

Suites Riviera Maya

3-star hotel near Playa del Carmen Main Beach
Suites Riviera Maya offers its guests an outdoor pool and a children's pool. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at Suites Riviera Maya. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 27 guestrooms or units
  • Built in 2016
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Smoking in designated areas
Suites Riviera Maya offers 27 air-conditioned accommodations with shared/communal kitchens and irons/ironing boards. Tempur-Pedic beds feature down comforters. 32-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee: MXN 200 for adults and MXN 180 for children

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Down comforter
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American ExpressMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 200 for adults and MXN 180 for children
  • Airport shuttle fee: MXN 1900 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Suites Riviera Maya Hotel Playa del Carmen
Suites Riviera Maya Hotel Playa del Carmen
Suites Riviera Maya Hotel
Suites Riviera Maya Playa del Carmen
Hotel Suites Riviera Maya Playa del Carmen
Playa del Carmen Suites Riviera Maya Hotel
Hotel Suites Riviera Maya
Suites Riviera Maya Del Carmen
Suites Riviera Maya Hotel
Suites Riviera Maya Playa del Carmen
Suites Riviera Maya Hotel Playa del Carmen

Frequently asked questions

How close is Suites Riviera Maya to the airport?

Suites Riviera Maya is 23.6 mi (271-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Suites Riviera Maya have an airport shuttle?

Suites Riviera Maya offers an airport shuttle 24 hours a day, on request, for a charge of MXN 1900 per vehicle, one way.

How close is Suites Riviera Maya to the beach?

This hotel is 3.3 mi (14-min drive) from Playa del Carmen Main Beach and 9.2 mi (19-min drive) from Maroma Beach. Don't forget your sunscreen!

Does Suites Riviera Maya offer free breakfast?

Free breakfast isn’t provided at Suites Riviera Maya, but continental breakfast is offered for a fee of MXN 200 for adults and MXN 180 for children.

Is there a casino at Suites Riviera Maya?

No, there is no casino at this hotel, but Riviera Gran Casino (6-min drive) is nearby.

What time is check-in at Suites Riviera Maya?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Suites Riviera Maya?

This hotel offers free self parking.

Does Suites Riviera Maya have a pool?

Suites Riviera Maya features an outdoor pool and a children's pool.

Does Suites Riviera Maya have a spa?

There are no spa services available at this hotel.

How close is Suites Riviera Maya to downtown Playa del Carmen?

Suites Riviera Maya is 2.4 mi away from Playa del Carmen.

Suites Riviera Maya Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

6.6/10

Cleanliness

6.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fueron muy amables, me apoyaron con las necesidades que teníamos.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar tranquilo,para una pequeña familia y tuvimos suerte porque no llegaron los otros huéspedes y tuvimos la casa para nosotros ...la habitacion y casa cuentan con lo necesario para tu descanso.No tuve detalles con nada. Es una excelente opción para tu hospedaje.
Stayed 3 nights in Dec 2018
Verified review

2/10 Terrible

sergio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

far from the beach

they are askink for 100 00 deposit when in the expidea app says 60 mxn pesos
Stayed 4 nights in Dec 2017
Verified review

2/10 Terrible

sergio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very far from beach this is a housing complex

this place is listed under hotel but is a housing complex shared house, taxis can t go into complex we had to walk with lugged 3 blocks ,damage one of my wifes hand bags costing me over 500 dll to replace ,only after we had the room # security personel will let taxis go into complex and taxis cost over 20 dll to pick you up at this location or drop you off ,not close to the beach or down town air conditioner does not work properly and when i google this hotel it has the same name as a 4star hotel in the beach area watch out i will not recomend this shared hotel :house
Stayed 4 nights in Dec 2017
Verified review

4/10 Poor

Norberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No te hospedes en Suites Riviera Maya

Fue decepcionante porque ni siquiera es una hotel, es una casa que está ubicada dentro de un fraccionamiento sumamente alejado del centro. La casa cuenta con tres habitaciones las cuales alquilan a familias diferentes, de tal manera que compartes la estancia y la cocina con otras personas. Las habitaciones son pequeñas e incómodas, no tienen closet ni siquiera una silla o un mueble; no tienes más remedio que dejar todas tus pertenencias en el suelo. Para colmo se descompuso la bomba del agua por lo que un día no pudimos bañarnos, no tuvimos agua ni para el wc Obviamente no hay personal de limpieza, al llegar te dan tus toallas que son las mismas que utilizas todo el tiempo que dure tu estancia. Pero eso sí, al llegar te exigen un depósito.
Stayed 3 nights in Dec 2017
Verified review

8/10 Good

Andy

Liked: Staff & service, property conditions & facilities, room comfort

Hotel agradable con mucha seguridad

Está en un lugar muy seguro y como tal el lugar es muy agradable. Las habitaciones son cómodas y con muy buena ventilación, baños limpios. La única excepción es que no siempre hay lo necesario (shampoo,papel de baño y jabón de baño).
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Hotel limpio, pero mal ubicado.

La casa esta limpia en general, el cuarto esta muy incomodo para dos personas y la ubicación del hotel es muy mala; no obstante cabe mencionar que la atención del personal fue muy cordial.
Verified review

2/10 Terrible

EDGAR

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Estafa de ubicacion

Buen día, no me parecio en lo absoluto en engañar al cliente con la ubicacion del hospedaje, confie en el punto de ubicacion del mapa que manejan en la pagina y me mandaron a otra ubicacion al final. Ademas el establecimiento se llama igual que suites rivera maya que rivera maya suites...
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lugar para ir en familia grande.

Este lugar conviene para ir en familia, familia grande, pues conviene rentar toda la casita completa. La alberca está excelente. Lo único que no me agrada, en lo personal, es que la habitación no tiene closet ni lugar para guardar ropa. El personal que atiende es muy muy bueno.

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