See all properties

Hotel Riu Palace Riviera Maya - All Inclusive

4.0 star property
4-star beachfront property near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Riviera Maya - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Aerial view
5 bars/lounges, swim-up bar, poolside bar
Outdoor pool, pool umbrellas, sun loungers
5 bars/lounges, swim-up bar, poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu Resort Complex, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪5 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪5 min walk‬

Room options

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

10.0 out of 10
Exceptional
(1 review)
  • 376 sq ft
  • Sleeps 4

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • 376 sq ft
  • Sleeps 4

View all photos for Suite

Minibar, in-room safe, laptop workspace, blackout drapes

Suite

  • 710 sq ft
  • Sleeps 3

View all photos for Suite Junior with internal view

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with internal view

  • 376 sq ft
  • Sleeps 4

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (M)

9.6 out of 10
Exceptional
(18 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior, L)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (E)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Courtyard View (E)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (M)

10.0 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-US)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior B2C-US)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (B2C-US)

  • 721 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (B2C-CA)

  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CA)

  • 337 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior | B2C-CA)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (C)

  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Superior | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior | C)

9.6 out of 10
Exceptional
(14 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

9.0 out of 10
Wonderful
(39 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (U)

8.0 out of 10
Very good
(3 reviews)
  • 377 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (Superior | U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (Superior | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (C)

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (Superior | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (Superior | C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (Superior | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms (Superior | B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (L)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite (Superior - Elite Club,+18yrs, C)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, +18yrs, C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club, +18yrs, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior - Elite Club, +18yrs, U)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, +18yrs, U)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club, +18yrs, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club, B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior - Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior - Elite Club, B2C-CA)

  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (Superior | M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Superior | E)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (E)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite (Superior - Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior, Elite Club, +18yrs | L)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Elite Clubm, +18 yrs | L)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club, +18yrs | L)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior | L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Garden View

  • 376 sq ft
  • Sleeps 4

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

9.2 out of 10
Wonderful
(300 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior, U)

8.8 out of 10
Excellent
(60 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

You may also like

Ad

Hotel Indigo Playa Del Carmen by IHG

Downtown Playa del Carmen
  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 81 reviews
$118 nightly
The price is $147
May 24 - May 25
Total with taxes and fees
Hotel Indigo Playa Del Carmen by IHG

About the neighborhood

Playa del Carmen

Beachfront retreat .Your stay at this Playacar property places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Main Beach. Mayan Ruins of Playacar and Playacar Beach are also within half a mile (1 km).

What's nearby

  • Playacar Golf Club - 2 min walk - 0.1 miles
  • Playacar Beach - 5 min walk - 0.3 miles
  • Mayan Ruins of Playacar - 5 min walk - 0.3 miles
  • Quinta Avenida - 3 min drive - 1.1 miles
  • Playa del Carmen Maritime Terminal - 3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬11 min walk
  • ‪Turquesa - ‬7 min walk
  • ‪Don Rafael - ‬2 min walk
  • ‪Occidental Allegro - ‬3 min walk
  • ‪La Barra Artesanal - ‬6 min walk

About this property

Hotel Riu Palace Riviera Maya - All Inclusive

4-star beachfront property near Playa del Carmen Main Beach
Hotel Riu Palace Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Riviera Maya - All Inclusive offers its guests a full-service spa, an outdoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a nightclub, and a hot tub are also featured at the family-friendly Hotel Riu Palace Riviera Maya - All Inclusive. Free self parking is available. A complete renovation of Hotel Riu Palace Riviera Maya - All Inclusive was completed in December 2019.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 1 building
  • 460 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 5 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Riviera Maya - All Inclusive offers 460 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

3 outdoor pools, pool umbrellas, sun loungers
Hotel Riu Playacar - All Inclusive
Playacar
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.4 out of 5, Excellent, 1,001 reviews
$206 nightly
The price is $253
Apr 28 - Apr 29
Total with taxes and fees
Hotel Riu Playacar - All Inclusive

Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Riviera Maya - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Riu Palace Riviera Maya
Maya Riviera All Inclusive
Riu Palace Maya
Riu Palace Riviera
Riu Palace Riviera Maya
Riu Palace Riviera Maya All Inclusive
Riu Palace Riviera Maya All Inclusive Playa del Carmen
Riu Palace Riviera Maya Playa del Carmen
Riu Riviera
Riu Riviera Maya Palace
Riu Palace Riviera Maya All Inclusive All-inclusive property
Riu Riviera Maya Inclusive in

Frequently asked questions

How close is Hotel Riu Palace Riviera Maya - All Inclusive to the airport?

Hotel Riu Palace Riviera Maya - All Inclusive is 20.4 mi (255-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Palace Riviera Maya - All Inclusive?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Riviera Maya - All Inclusive on May 6, 2026 start from $314, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Palace Riviera Maya - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Riviera Maya - All Inclusive.

How close is Hotel Riu Palace Riviera Maya - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Riviera Maya - All Inclusive offer free breakfast?

Hotel Riu Palace Riviera Maya - All Inclusive offers free buffet breakfast every day from 7 AM to 11:00 AM.

Is there a casino at Hotel Riu Palace Riviera Maya - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (4-min drive) is nearby.

What time is check-in at Hotel Riu Palace Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Riviera Maya - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Riviera Maya - All Inclusive have a pool?

Hotel Riu Palace Riviera Maya - All Inclusive features an outdoor pool and a children's pool.

Does Hotel Riu Palace Riviera Maya - All Inclusive have a restaurant?

Yes, there are 6 restaurants on site.

Does Hotel Riu Palace Riviera Maya - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy massages, mani/pedis, and reflexology.

How close is Hotel Riu Palace Riviera Maya - All Inclusive to downtown Playa del Carmen?

Hotel Riu Palace Riviera Maya - All Inclusive is 1.5 mi away from Playa del Carmen.

Hotel Riu Palace Riviera Maya - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1897 out of 2530 reviews
Rating 8 - Good. 383 out of 2530 reviews
Rating 6 - Okay. 137 out of 2530 reviews
Rating 4 - Poor. 51 out of 2530 reviews
Rating 2 - Terrible. 62 out of 2530 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Araceli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is AMAZING! I have stayed here before almost 10 years ago and the resort has had a complete update remodel. My husband and I loved our stay here. The service was 10/10. All the staff are so kind and hard working and make you feel well taken care of. The food was so delicious and the drinks are amazing. Everything is spotless.
Stayed 6 nights in Apr 2026

10/10 Excellent

Dennis

Stayed 8 nights in Jan 2026

10/10 Excellent

Sam, Stoughton

Liked: Cleanliness, amenities, property conditions & facilities
everything was awesome.
Stayed 7 nights in Dec 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just about perfect in every way. Beautiful grounds, great lobby, pools, and beach area. Excellent food in all resturantes. Helpful staff. Has to be one of best in the area.
Stayed 4 nights in Jan 2026

6/10 Okay

Jani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We came for our winter vacation in Riu with our family total of 8 members in December. The resort has great room lay outs, clean and overall staff works very hard to keep this resort running well. There are also a lot of activities going each day to keep people entertained. However we faced a downside, that we all got a stomach bug that kept us sick for the major part of the vacation. This stomach bug was terrible because it came with a diarrhea and vomiting non stop until you get medication to stop it. For the younger kids it was way worse as they would puke anywhere and out of control. Overall just be-careful if you are planning to go here and see if you can get anything preventive prior otherwise you might miss a part of your vacation.
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Always a great experience, they will see us again
Stayed 7 nights in Jan 2026

10/10 Excellent

MARCIO JOEDIR

Liked: Cleanliness, staff & service, amenities
Maravilhoso!!!
Stayed 6 nights in Jan 2026

6/10 Okay

Regina

Stayed 7 nights in Jan 2026

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall. Clean beaches. Close to several excursions. Lots of on-site activities. Very friendly and helpful staff. Many restaurants. Many menu options in buffets. Some restaurants could have had more menu options and higher quality food items. Always felt like a valued customer.
Stayed 5 nights in Jan 2026

10/10 Excellent

Chad Stephen

Stayed 7 nights in Jan 2026

10/10 Excellent

Mary J

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. The staff, food,the 🌞. Even the coffee was fantastic
Stayed 14 nights in Dec 2025

10/10 Excellent

JAMES RANDELL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very attentive and friendly staff helped to make our stay so enjoyable.
Stayed 5 nights in Jan 2026

10/10 Excellent

Patrice

Liked: Cleanliness, amenities, property conditions & facilities
One of the best vacations we have had. Staff is amazing. Facilities are spotless. Pools and beach are great. Food was really good and entertainment we enjoyed. There was something for everyone
Stayed 8 nights in Jan 2026

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great place and super friendly staff
Stayed 8 nights in Jan 2026

10/10 Excellent

Erica

Stayed 5 nights in Jan 2026

10/10 Excellent

George C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was very fresh and there was lots of variety. The only complaint is that it can be quite noisy at night especially if you have a room near the paring lot. There were trucks backing up with their beeping at 5:00am in the morning and the sound of cleaning in the hall ways very early.
Stayed 7 nights in Jan 2026

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always had staff cleaning and available if we needed anything at all.
Stayed 6 nights in Jan 2026

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic time at this resort! The beach and pools were absolutely amazing, and the food overall was great. I’m a bit of a picky eater, so a couple of the restaurants weren’t totally my favorite, but they were still very good. I loved the activities they had to offer and the option to visit other nearby RIU resorts, which was such a nice bonus. The rooms were great, and the staff were incredibly fast, attentive, and always went above and beyond. I would highly recommend this resort and can’t wait to go back again!
Stayed 7 nights in Jan 2026

10/10 Excellent

Agnieszka Klaudia

Stayed 4 nights in Jan 2026

10/10 Excellent

Christina White

Liked: Cleanliness, staff & service, property conditions & facilities
All staff are friendly and helpful. Food options are amazing. No signing up for restaurants.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jaclyn

Stayed 7 nights in Jan 2026

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The people are excellent. Everybody from the entertainment staff to cleaning services to hotel administration to the restaurant personnel. We ate and drank (all day) and had a great time from morning to night. Everything was clean. The food was good (set your expectations appropriately, it’s not the Ritz Carlton!) I would highly recommend the hotel to anybody looking for a fun and easy family vacation at the beach, especially if you like “participating” (we’re “in” for water aerobics and beach volleyball and crazy pool games (and everything else)).
Stayed 7 nights in Jan 2026

10/10 Excellent

Iman

Stayed 6 nights in Dec 2025

10/10 Excellent

Jorge

Stayed 2 nights in Dec 2025

10/10 Excellent

Lyubov, BROOKLYN

Traveled with group
Liked: Cleanliness, property conditions & facilities
Super
Stayed 7 nights in Jan 2026