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Aparthotel

Playa Palms Beach Hotel

Property class: 4
4-star beachfront aparthotel near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Playa Palms Beach Hotel

A resort with a swimming pool, palm trees, and a view of the ocean.
A room with a view of the beach, featuring a sofa, a wicker chair, and a table.
A spacious room with a large window offering a view of palm trees and a pier. There is a dining table with chairs and a sofa.
A beachfront property with a thatched-roof building, palm trees, and a view of the ocean.
A balcony with a wooden table and chairs, a thatched roof, and a view of the beach and ocean.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry
  • Outdoor Space

Explore the area

View in a map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬

Room options

View all photos for Studio, 1 Queen Bed, Garden View

A bedroom with a bed, a chair, a ceiling fan, a water dispenser, and a door.

Studio, 1 Queen Bed, Garden View

9.2 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 480 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Ocean Front Studio

A room with a view of the beach, featuring a sofa, a wicker chair, and a table.

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 526 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

A living room with a TV, a dining area, and a kitchen.

Apartment, 1 Bedroom, Partial Sea View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

A hotel room with a large bed, a sofa, a chair, and a window with curtains.

Family Room

  • Ocean view
  • 725 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse

A hotel room with a curved ceiling, a bed with a white and brown headboard, a TV on a stand, a water dispenser, and a red sofa.

Penthouse

  • Ocean view
  • 665 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Partial Ocean View

A bedroom with a bed, bedside tables, a ceiling fan, a wardrobe, a TV, and a small kitchenette.

Studio, Partial Ocean View

8.4 out of 10
Very good
(20 reviews)
  • 545 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Playa del Carmen

On the beach.At this Gonzalo Guerrero aparthotel, you'll be well placed to visit Quinta Avenida and Playa del Carmen Main Beach, both steps away. Calle 12 and Calle Corazón are also within half a mile (1 km).
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Calle 12 - ‬2 min walk
  • ‪Mandala - ‬2 min walk
  • ‪Aldea Corazón - ‬4 min walk
  • ‪Zenzi Beach Club - ‬3 min walk
  • ‪La Vaquita - ‬1 min walk

About this property

Playa Palms Beach Hotel

4-star beachfront aparthotel near Playa del Carmen Main Beach
Playa Palms Beach Hotel offers its guests a private beach and an outdoor pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The boutique Playa Palms Beach Hotel also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

  • 39 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1997
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 for adults and USD 10 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the sea
  • On the waterfront

Things to do

  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Mosquito nets
  • Security system

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Palms Beach Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

How close is Playa Palms Beach Hotel to the airport?

Playa Palms Beach Hotel is 21.2 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Playa Palms Beach Hotel?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on Oct 29, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Playa Palms Beach Hotel have an airport shuttle?

Playa Palms Beach Hotel offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 100 per vehicle, one-way.

How close is Playa Palms Beach Hotel to the beach?

This aparthotel is on a private beach. Don't forget your sunscreen!

Does Playa Palms Beach Hotel offer free breakfast?

Free breakfast isn’t provided at Playa Palms Beach Hotel, but continental breakfast is offered for a fee of USD 10 for adults and USD 10 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Playa Palms Beach Hotel?

No, there is no casino at this aparthotel, but Riviera Gran Casino (7-min walk) is nearby.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Playa Palms Beach Hotel?

Free parking is not available at this aparthotel.

Does Playa Palms Beach Hotel have a pool?

Playa Palms Beach Hotel features an outdoor pool.

Does Playa Palms Beach Hotel have a spa?

There are no spa services available at this aparthotel.

How close is Playa Palms Beach Hotel to downtown Playa del Carmen?

Playa Palms Beach Hotel is 1.5 mi away from Playa del Carmen.

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1057 out of 1915 reviews
Rating 8 - Good. 522 out of 1915 reviews
Rating 6 - Okay. 179 out of 1915 reviews
Rating 4 - Poor. 72 out of 1915 reviews
Rating 2 - Terrible. 85 out of 1915 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
It's a good place to stay clean and quiet, host was very helpful, close to all the interesting points. Enjoyed staying there.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It was such a lovely place to stay! Beautiful property, and very close to quenita avenue, where all the action is for tourists.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very close to restaurants, Calle 5 for shopping and walking. Right on the water with beach access just outside the property. Carlos was great help with booking and excursion.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great boutique type hotel on beach front
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and excellent price for an amazing apartment suite. Walking distance to the beach, shopping and night clubs! Friendly and very helping/attentive staff. Highly recommended.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent hotel in a perfect location, just two blocks from Quinta Avenida. The area is very quiet , you can’t hear any noise from the street. The property is charming, the staff is great, and the rooms are very comfortable. Highly recommended.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Second time staying here. Always a great stay and everyone is so nice and professional. Will stay again
Stayed 14 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great service and easy check in, check out. Got help with taxi back to airport. Well kept garden area. Room was clean and well stocked. Got a room and was worth it.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in
Clean rooms, great value for the price, and super helpful staff who made everything easy. The location is perfect—especially being so close to my favorite dive shop, Tank Ha. Would definitely stay here again
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
For how affordable the hotel was. It was a great experience, great location, the staff really helpful and friendly
Stayed 8 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
is ok good hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This property was great. Great proximity to restaurants.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, listing accuracy
Good
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Highly recommend this hotel super clean and quiet. The staff there was amazing I definitely will come back again. I Also would like to mention the security there is always on alert all day and specially at night .
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Everything about this hotel is delightful. There is no parking and the breakfast is pricey. The view, the room, the pool were lovely, I'll go back for sure.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay! Rooms were clean and staff was friendly. Breakfast was served to us every morning on out patio.it was lovely and very close to everything yet was very quiet.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place and very well maintained
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
The manager and staff were excellent and friendly.
Stayed 9 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Good hotel with central location
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were very friendly, personable and accommodating. The hotel was very unique in architecture and the landscaping was pretty. The location was close enough to walk to all the action but just far enough away for a peaceful stay.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved area to all shopping and attractions.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We had a wonderful stay! The room was very clean, comfortable, and well maintained. The staff was friendly, welcoming, and always willing to help with any questions. The air conditioning worked great and kept the room cool throughout our stay. The property was peaceful, well cared for, and conveniently located. We truly enjoyed our visit and would gladly stay here again. Highly recommended for anyone looking for a comfortable and enjoyable getaway! 🌴☀️😊
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This was our 3rd time staying at this hotel. They do it right.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place and affordable.
Stayed 2 nights in Aug 2025

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