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Koox La Mar CondHotel

Property class: 4
4-star spa apartment near Playa del Carmen Main Beach

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Photo gallery for Koox La Mar CondHotel

A beach view with palm trees, a clear sky, and boats in the water.
A hotel room with a large bed, a white chair, a small table, and a painting on the wall.
A kitchen with granite countertops, a stainless steel sink, and a dining area with a table and chairs.
A living room with a balcony, a sofa, a table, and chairs.
A multi-story hotel with a black facade and the name "Ocean Plaza" on the ground floor.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
1 Avenida Norte, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬

Room options

View all photos for Standard Apartment, 1 Bedroom (Back )

A hotel room with a bed, a nightstand, an air conditioner, and a door leading to another room.

Standard Apartment, 1 Bedroom (Back )

  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms (Back )

A bedroom with a bed, white bedding, a dark headboard, an air conditioner, a window with curtains, and a wall-mounted light fixture.

Standard Apartment, 2 Bedrooms (Back )

  • 1011 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Apartment, 2 Bedrooms, Sea View, Beachside

A bedroom with a bed, a window, and a nightstand.

Standard Apartment, 2 Bedrooms, Sea View, Beachside

  • Beach view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 3 Bedrooms

A hotel room with a bed, a nightstand, an air conditioning unit, and a wall-mounted light fixture.

Standard Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds and 2 Double Sofa Beds

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About the neighborhood

Playa del Carmen

Central Playa del Carmen getaway .A stay at this Gonzalo Guerrero apartment places you steps from Quinta Avenida and a 5-minute walk from Playa del Carmen Main Beach. Calle 12 and Calle Corazón are also within half a mile (1 km).
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What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Calle 12 - ‬1 min walk
  • ‪Mandala - ‬1 min walk
  • ‪Porfirio’s - ‬1 min walk
  • ‪Sala De Despecho - ‬2 min walk
  • ‪Sonora Grill PRIME - ‬1 min walk

About this property

Koox La Mar CondHotel

4-star spa apartment near Playa del Carmen Main Beach
Koox La Mar CondHotel offers its guests a full-service spa, an outdoor pool, and a hot tub. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at Koox La Mar CondHotel.

Smoking is allowed in designated areas at this 4-star Playa del Carmen apartment.

  • 1 building
  • 12 guestrooms or units
  • 6 levels
  • Built in 2011
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Elevator
  • Smoking in designated areas
Koox La Mar CondHotel offers 12 air-conditioned accommodations with DVD players and espresso makers. Accommodations are furnished with double sofa beds. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 30-inch flat-screen televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided on a limited basis.

Guests can indulge in a pampering treatment at the apartment's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Full-service spa
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 30-inch flat-screen TV with satellite channels
  • DVD player

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center

Things to do

  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 1 building
  • 12 units
  • 6 floors
  • Built in 2011

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Koox La Mar CondHotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Club Aparthotel

Koox Mar Club

Koox Mar Club Aparthotel

Koox Mar Club Aparthotel Playa del Carmen

Koox Mar Club Playa del Carmen

Koox Mar CondHotel Aparthotel Playa del Carmen

Koox Mar CondHotel Aparthotel

Koox Mar CondHotel Playa del Carmen

Koox Mar CondHotel

Koox La Mar Club Aparthotel

Koox La Condhotel Del Carmen

Koox La Mar CondHotel Apartment

Koox La Mar CondHotel Playa del Carmen

Koox La Mar CondHotel Apartment Playa del Carmen

Frequently asked questions

How close is Koox La Mar CondHotel to the airport?

Koox La Mar CondHotel is 22.1 mi (257-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Koox La Mar CondHotel have an airport shuttle?

Airport shuttle services are not available at Koox La Mar CondHotel.

How close is Koox La Mar CondHotel to the beach?

This apartment is a short 2-minute walk from Playa del Carmen Main Beach and 7-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Koox La Mar CondHotel offer free breakfast?

Koox La Mar CondHotel does not offer free breakfast.

Is there a casino at Koox La Mar CondHotel?

No, there is no casino at this apartment, but Riviera Gran Casino (5-min walk) is nearby.

What time is check-in at Koox La Mar CondHotel?

Check-in begins at 3 PM.

Is there free parking at Koox La Mar CondHotel?

Free parking is not available at this apartment.

Does Koox La Mar CondHotel have a pool?

Koox La Mar CondHotel features an outdoor pool.

Does Koox La Mar CondHotel have a spa?

This apartment has a spa, which features massages.

How close is Koox La Mar CondHotel to downtown Playa del Carmen?

Koox La Mar CondHotel is 0.2 mi away from Playa del Carmen.

Koox La Mar CondHotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 143 reviews
Rating 8 - Good. 59 out of 143 reviews
Rating 6 - Okay. 25 out of 143 reviews
Rating 4 - Poor. 10 out of 143 reviews
Rating 2 - Terrible. 11 out of 143 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

isel

Liked: Cleanliness, staff & service, room comfort

cambio de hotel

otorgaron un edificio el cual no reserve que porque el hotel vendio el otro, de ventaja es que tiene vista al mar y bajas directo a la playa tiene buen precio, pero desventaja es que aun esta en arreglos y es incomodo que no tenga manijas las puertas, que el elevador no sirva etc,,, pero una vez que lo acondicionen por completo quedara super bien
Verified review

8/10 Good

Salvador

Liked: Cleanliness, staff & service, room comfort

Hotel cerca de la zona de antros y playa

Una piscina con gran vista, un poco chica. Reservar por fuera pues Koox ya no pertenece a la empresa de los condominios
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sauberes App. Hotel in Strandnähe

Als alleinreisendes Ehepaar besuchten wir das Land und Playa del Carmen erstmals. Der Ort ist ein sehr lebhafter Ferienort mit umfangreichen, touristischen Angeboten. Die Appartmentanlagel liegt gegenüber dem gleichnamigen 3* Hotel, wo auch in einem separaten Büro die Registrierung erfolgte. Die Lage an sich ist in einer relativ ruhigigen Parallelstraße zwischen Strand und Haupteinkaufsstraße. Je nach Belegung kann es jedoch recht laut werden, vor allem, wenn die Wohnungen überbelegt sind und Parties gefeiert werden.
Verified review

8/10 Good

Jose Roberto

Bom custo beneficio

Qd chegamos não havia mais o apartamento que reservamos; porém fomos alojados no hotel Ocean Plaza ; que fica de frente para o mar, com apartamento grande completo e bem confortavel.
Verified review

8/10 Good

Honor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again

I had a condo in the back and it was fairly quiet..not much street noise at all. Dog barking once in a while, hey its Mexico..deal with it..I have lived in Playa and this hotel was great for being so close to everything you could want and a great beach at the end of Constituyentes..You can beach walk all the way to Coco Beach north and Fishermans Wharf going south..gorgeous..The room was clean and maids were nice. Registration is across the street with a KOOX Hotel sign on the door so you wont be able to sign in for your room till you go across the road the staff was friendly and took care of me. I am a single woman travelling alone and felt safe..as I always do in Playa..
Verified review

6/10 Okay

MAURICIO

NO se me asigno la habitación reservada, no había gerente al momento de check in, por lo que nadie pudo solucionar el problema. Durante el check out le comente mi problema a la señorita del hotel y me respondió que para evitar esos problemas reserve directo con el hotel, ya que las paginas de internet no son fiables.
Verified review

6/10 Okay

ALDO ALFREDO

Disliked: Cleanliness, staff & service, property conditions & facilities

Bien

Todo bien. Un poco descuidado el baño, pero en general bien. Súper ubicación.
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUper bien a excepcion que no funcionaban el jacuzzi
Verified review

8/10 Good

Raquel

Liked: Room comfort

Buena ubicación y cómodo

Nos fue muy bien pero le falta mantenimiento al lugar
Verified review

4/10 Poor

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I did not like the shower, all water comes out.

The restroom was not working well, the shower and toilet. The shower was not working and all water came out to the restroom because there is no door on shower. There was a giant cricket in one of the bedrooms. The restroom was not clean. Will not stay there again for sure. But great location for night clubs.
Verified review

8/10 Good

Bryan

Liked: Cleanliness, room comfort
Disliked: Staff & service

Perfect location, great price.

Pros: Supreme location in the middle of downtown and very close to the beach. Best hotel in the this area, hands down. Cons: Blinds were broken and my door key didn't work, so I would have to have the person at the front desk open it for me every time I needed in. Staff was pretty unapologetic towards this.
Verified review

6/10 Okay

Derk

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel is nice, but needs improvements

Hotel was overall decent, rooms were ok, but A/C went out twice and hot water twice. Each time it was just the fuse, but each time inconvenient. The pool on the roof was nice, but SUPER small. We rented a car and the parking lot was a total disaster, it is below the building and staff park in the spots and in the middle of everything. We had to constantly ask to get someone to move. Shower in main bath was horrible and we also had to ask for towels the first couple days, until we tipped the room service. I would stay again, but I'd understand what I was getting into and not be disappointed with what I thought I was getting.
Verified review

6/10 Okay

Family of 6

Disliked: Cleanliness, property conditions & facilities

Very nice hotel, but horribly kept!!

This hotel was everything we needed, great location, affordable , 2bdrms, 2 baths and full kitchen! BUT The air conditioners didn't wrk properly, 1 of the showers was broken (sprayed water everywhere), the sheets were dingy, towels were old and stained and the mattress in the sleeper sofa was stained and unusable. the sheets were not changed daily, beds just remade.
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Room similar to pictures provided. Only downside for me was the condition has modern feel but really run down.
Verified review

6/10 Okay

Verified traveler

Koox

Overall, the place was fine and very well located. There were blood stains on the sheets and young people shouting/partying until 3am even though there is a 11pm quiet rule that was not enforced.
Verified review

2/10 Terrible

pedro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

HORRIBLE CANCELARON MI RESERVACIÓN SIN PREVIO AVISO LLEGAR CON MI FAMILIA Y PASAR CORAJES EN NUESTRAS VACACIONES DE LO PEOR
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Too much noise from evening until 6:00a.m.

Too much noise from early evening until 6:00a.m.Dirty rooms
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The apartment hotel is very clean, gives you everything you need (except an iron), close to everything, at an extremely reasonable rate. We had a great time.
Verified review

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud and dirty.

First floor guests partied until 5 am with load music and laughing. Hotel did not intervene. The hotel is located next to very loud discos. The bedding was dirty and even when asked for it to be replaced that didn't happen.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Condo with everything you need and only a block from the beach. Louis at the front desk was great
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Opción para salir de fiesta

La ubicación del hotel es excelente sobre todo si planeas ir de fiesta ya que la zona de bares y antros se encuentra a media cuadra, la playa a 4 cuadras y la quinta Av también queda súper cerca. Lo único malo es la entrada al estacionamiento ya que es muy pequeña e incómoda y que en el área de la alberca no hay ni una sombrilla pero en general los departamentos están muy bonitos, nuevos y limpios.
Verified review

8/10 Good

Sylvain

Liked: Property conditions & facilities, room comfort

au centre de l'animation...

Très grand appartement bien situé pour faire la fête (donc bruyant) Ils ont juste "oublié" de faire le ménage pour notre 2ème jour !
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, but noisy

Place was great, very modern, very clean. Only downsides (with all other things as upsides) was that it was right in the middle of the busiest part at night, so noise until 3-4am and beds weren't exactly the most comfy.
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Clean apartment but definitely some moisture issues in the bathroom. Make sure you ask for extra blankets and towels while someone is at the desk, because they will not be there later, as stated. If something is needed and there is no one at the desk, there is a sister hotel across the street that should be able to help. Great rooftop! Beds are ok, not as comfortable as one would have hoped...
Verified review

8/10 Good

rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

steps to the beach, great breakfast on the beach, it is somewhat noisy at night from the partying but if it bothers you,, wear earplugs, great staff, thanks Jamina for your help, hot tubs not working small pool, GREAT VIEW from the rooftop!!will surely stay here again!! beats all inclusive places, just 1 block off 5th and near the ADO if you need it WILL STAY AGAIN!!! we were a group of 3 on a ladies trip ((sofa sleeper needs to be replaced it is no comfortable)

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