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Koox La Mar CondHotel

4.0 star property
4-star spa apartment near Playa del Carmen Main Beach

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Photo gallery for Koox La Mar CondHotel

Standard Apartment, 2 Bedrooms, Sea View, Beachside | Balcony
Standard Apartment, 1 Bedroom (Front ) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Standard Apartment, 2 Bedrooms, Sea View, Beachside | Living room | 30-inch flat-screen TV with satellite channels, TV, DVD player
Exterior detail
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
1 Avenida Norte, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Apartment, 1 Bedroom (Back )

Standard Apartment, 1 Bedroom (Back ) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 1 Bedroom (Back )

  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms (Back )

Standard Apartment, 2 Bedrooms (Back ) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms (Back )

  • 1011 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Apartment, 2 Bedrooms, Sea View, Beachside

Standard Apartment, 2 Bedrooms, Sea View, Beachside | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms, Sea View, Beachside

  • 2 bedrooms
  • Beach view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds and 2 Double Sofa Beds

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About the neighborhood

Playa del Carmen

Central Playa del Carmen getaway .A stay at this Downtown Playa del Carmen apartment places you steps from Quinta Avenida and a 5-minute walk from Playa del Carmen Main Beach. Calle 12 and Calle Corazón are also within half a mile (1 km).
View more Apartments in Playa del CarmenOpens in a new window

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Calle 12 - ‬1 min walk
  • ‪Porfirio’s - ‬1 min walk
  • ‪Sonora Grill PRIME - ‬1 min walk
  • ‪Sala De Despecho - ‬2 min walk
  • ‪Mandala - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Koox La Mar CondHotel

4-star spa apartment near Playa del Carmen Main Beach
Koox La Mar CondHotel offers its guests a full-service spa, an outdoor pool, and a hot tub. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at Koox La Mar CondHotel.

Smoking is allowed in designated areas at this 4-star Playa del Carmen apartment.

  • 1 building
  • 12 guestrooms or units
  • 6 levels
  • Built in 2011
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Elevator
  • Smoking in designated areas
Koox La Mar CondHotel offers 12 air-conditioned accommodations with DVD players and espresso makers. Accommodations are furnished with double sofa beds. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 30-inch flat-screen televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided on a limited basis.

Guests can indulge in a pampering treatment at the apartment's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Full-service spa
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 30-inch flat-screen TV with satellite channels
  • DVD player

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center

Things to do

  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 12 units
  • 6 floors
  • Built in 2011

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Koox La Mar CondHotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Club Aparthotel
Koox Mar Club
Koox Mar Club Aparthotel
Koox Mar Club Aparthotel Playa del Carmen
Koox Mar Club Playa del Carmen
Koox Mar CondHotel Aparthotel Playa del Carmen
Koox Mar CondHotel Aparthotel
Koox Mar CondHotel Playa del Carmen
Koox Mar CondHotel
Koox La Mar Club Aparthotel
Koox La Condhotel Del Carmen
Koox La Mar CondHotel Apartment
Koox La Mar CondHotel Playa del Carmen
Koox La Mar CondHotel Apartment Playa del Carmen

Frequently asked questions

How close is Koox La Mar CondHotel to the airport?

Koox La Mar CondHotel is 22.1 mi (257-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Koox La Mar CondHotel have an airport shuttle?

Airport shuttle services are not available at Koox La Mar CondHotel.

How close is Koox La Mar CondHotel to the beach?

This apartment is a short 2-minute walk from Playa del Carmen Main Beach and 7-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Koox La Mar CondHotel offer free breakfast?

Koox La Mar CondHotel does not offer free breakfast.

Is there a casino at Koox La Mar CondHotel?

No, there is no casino at this apartment, but Riviera Gran Casino (5-min walk) is nearby.

What time is check-in at Koox La Mar CondHotel?

Check-in begins at 3 PM.

Is there free parking at Koox La Mar CondHotel?

Free parking is not available at this apartment.

Does Koox La Mar CondHotel have a pool?

Koox La Mar CondHotel features an outdoor pool.

Does Koox La Mar CondHotel have a spa?

This apartment has a spa, which features massages.

How close is Koox La Mar CondHotel to downtown Playa del Carmen?

Koox La Mar CondHotel is 0.2 mi away from Playa del Carmen.

Koox La Mar CondHotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 143 reviews
Rating 8 - Good. 59 out of 143 reviews
Rating 6 - Okay. 25 out of 143 reviews
Rating 4 - Poor. 10 out of 143 reviews
Rating 2 - Terrible. 11 out of 143 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Honor, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again

I had a condo in the back and it was fairly quiet..not much street noise at all. Dog barking once in a while, hey its Mexico..deal with it..I have lived in Playa and this hotel was great for being so close to everything you could want and a great beach at the end of Constituyentes..You can beach walk all the way to Coco Beach north and Fishermans Wharf going south..gorgeous..The room was clean and maids were nice. Registration is across the street with a KOOX Hotel sign on the door so you wont be able to sign in for your room till you go across the road the staff was friendly and took care of me. I am a single woman travelling alone and felt safe..as I always do in Playa..

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Gloria, Brownsville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I did not like the shower, all water comes out.

The restroom was not working well, the shower and toilet. The shower was not working and all water came out to the restroom because there is no door on shower. There was a giant cricket in one of the bedrooms. The restroom was not clean. Will not stay there again for sure. But great location for night clubs.

8/10 Good

Bryan , Kansas City, MO

Liked: Cleanliness, room comfort
Disliked: Staff & service

Perfect location, great price.

Pros: Supreme location in the middle of downtown and very close to the beach. Best hotel in the this area, hands down. Cons: Blinds were broken and my door key didn't work, so I would have to have the person at the front desk open it for me every time I needed in. Staff was pretty unapologetic towards this.

6/10 Okay

Family of 6, Chicago

Disliked: Cleanliness, property conditions & facilities

Very nice hotel, but horribly kept!!

This hotel was everything we needed, great location, affordable , 2bdrms, 2 baths and full kitchen! BUT The air conditioners didn't wrk properly, 1 of the showers was broken (sprayed water everywhere), the sheets were dingy, towels were old and stained and the mattress in the sleeper sofa was stained and unusable. the sheets were not changed daily, beds just remade.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Room similar to pictures provided. Only downside for me was the condition has modern feel but really run down.

6/10 Okay

Verified traveler

Koox

Overall, the place was fine and very well located. There were blood stains on the sheets and young people shouting/partying until 3am even though there is a 11pm quiet rule that was not enforced.

8/10 Good

Ricardo, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The apartment hotel is very clean, gives you everything you need (except an iron), close to everything, at an extremely reasonable rate. We had a great time.

4/10 Poor

Shannon, Marshall, MI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud and dirty.

First floor guests partied until 5 am with load music and laughing. Hotel did not intervene. The hotel is located next to very loud discos. The bedding was dirty and even when asked for it to be replaced that didn't happen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Condo with everything you need and only a block from the beach. Louis at the front desk was great

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, but noisy

Place was great, very modern, very clean. Only downsides (with all other things as upsides) was that it was right in the middle of the busiest part at night, so noise until 3-4am and beds weren't exactly the most comfy.

8/10 Good

Elizabeth, Eagle, CO

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Clean apartment but definitely some moisture issues in the bathroom. Make sure you ask for extra blankets and towels while someone is at the desk, because they will not be there later, as stated. If something is needed and there is no one at the desk, there is a sister hotel across the street that should be able to help. Great rooftop! Beds are ok, not as comfortable as one would have hoped...

8/10 Good

rhonda, south dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

steps to the beach, great breakfast on the beach, it is somewhat noisy at night from the partying but if it bothers you,, wear earplugs, great staff, thanks Jamina for your help, hot tubs not working small pool, GREAT VIEW from the rooftop!!will surely stay here again!! beats all inclusive places, just 1 block off 5th and near the ADO if you need it WILL STAY AGAIN!!! we were a group of 3 on a ladies trip ((sofa sleeper needs to be replaced it is no comfortable)

8/10 Good

Rodney, Humboldt County, CAlifornia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice suite. Just what we were looking for

Our flight arrived very early in the morning. The young lady working at the desk very kindly allowed us to drop off our bags at around 8AM and watched them for us until check in time. It was more like an apartment than a hotel which is what we were looking for. Nice rooftop area with a pool. Very close to the beach and central plaza area. We were able to walk everywhere. Just a few blocks from the ferry to Cozumel.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Put into a different hotel

I'm unsure how to rate this hotel since I didn't actually stay where I booked. When I got to the hotel I was told that there weren't any open rooms despite my reservation. They took me to another one of their hotels and while they did give me some money back, it was a really weird situation. I had to walk to the new hotel, even though I had paid to be dropped off at my original hotel. I think they should have at least driven me to the new place as opposed to walking with all my bags. Mostly I think they should have let me know beforehand. My rating is for the other place they put me in, which maybe is not as good as the original place, but I don't really know since I had to stay at the other place.

4/10 Poor

david, bogota, colombia

Disliked: Cleanliness, property conditions & facilities

location its good but its not a hotel

location its good but its not a hotel, its more likely as small departament build, and the rate its expensive for the services have.

4/10 Poor

Liran, tel aviv

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
very bad service!!! i was on the 5 floor and the elevtor dosent work 40 hours!!!!!!!

8/10 Good

Gxds, Brampton Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything

Very clean hotel, quiet at night. Close to everything, beach, shopping, restaurants, etc

10/10 Excellent

Eric, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Perfect location for those that like to go out. Everything is at walk distance. Room was modern. We could use the kitchen everyday. Staff was great.

8/10 Good

Roberto, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, value and service.

The location was perfect, not in the crowd area but not far from it. The price for a condo apartment was reasonable and staff very helpful. .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No visits allowed

The only thing I did not like is that they do not let other people who are not guests intro the hotel, overall every thing was excellent.

8/10 Good

Candice, Montreal, Qc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

We stayed one night at the hotel before heading back home. The location is very central, right by the beach. The decor was very trendy and chic, although you could see a bit of wear and tear here and there but nothing dramatic! The room was HUGE we stayed there with our 3 children and they had enough room to play!!! Bigger than the condo we had rented beforehand. We will definetly rent there again!

8/10 Good

Rebecca, Berkeley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The staff was great! The room was nice, we had a one bedroom apt. The pullout sofa bed was dirty and very uncomfortable, Mattress was very thin and had springs sticking out. The bathroom could use more towel hooks. We were on the first floor facing the street, we had two children and the noise from the clubs, alarms from cars etc. was very loud. I will definitely request a room in the back next time. I also has a few people say they tried to call , but I NEVER RECEIVED ANY MESSAGES

10/10 Excellent

dan, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Would be nice if the rooms towards the street were a little more insulated as we could hear music from the bars down the street. Music seemed esp loud 11-2:30 am and finally stopped at 4am. Otherwise the hotel was comfortable, has great service and a nice (small) pool on the roof with a great view. Hotel Is a block away from the beach and within 1-2 blocks of all the shops and restaurants.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, 1 block from all stores and shopping center.