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Aparthotel

Hotel Riviera Caribe Maya

Property class: 3
3-star aparthotel near Quinta Avenida

Choose dates to view prices

Photo gallery for Hotel Riviera Caribe Maya

A clear blue pool surrounded by lush tropical plants and a building with balconies.
A modern living room with a blue sofa, a round wooden coffee table with fruit, and decorative wall art.
A circular skylight with a grid pattern, surrounded by stone walls and framed artwork.
A person standing next to an elevator door in a building.
A couple holding hands in front of a hotel entrance with a tropical theme, including a palm tree and a sign reading "Hotel Riviera Caribe Maya".

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Outdoor Space

Explore the area

View in a map
Av. 10 / Calle 30, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Suite

A hotel room with a bed, a red sofa, a coffee table with fruit, a TV, and a ceiling fan.

Suite

  • 861 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite, Balcony

A hotel room with a bed, a red sofa, a coffee table with fruit, a TV, and a ceiling fan.

Suite, Balcony

  • 924 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Master Suite

A hotel room with a bed, a nightstand with a lamp, a chair, a small table, and a potted plant.

Master Suite

  • City view
  • 495 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Standard Plus Deluxe

A hotel room with two beds, a television, a fruit bowl, and a ceiling fan.

Standard Plus Deluxe

  • 388 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Standard Plus With Balcony

A hotel room with a bed, a ceiling fan, a desk with a chair, a window with curtains, and a view of greenery outside.

Standard Plus With Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Room Superior

In-room safe, blackout drapes, soundproofing, rollaway beds (surcharge)

Room Superior

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite Superior

In-room safe, blackout drapes, soundproofing, rollaway beds (surcharge)

Suite Superior

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room Standard with Pool View

In-room safe, blackout drapes, soundproofing, rollaway beds (surcharge)

Room Standard with Pool View

  • 226 sq ft
  • Sleeps 3
  • Free WiFi

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About the neighborhood

Playa del Carmen

Gonzalo Guerrero stay.Within a 10-minute walk of this Gonzalo Guerrero aparthotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Mario Villanueva Madrid and Super Chedraui Selecto Avenida 10 are also within half a mile (1 km).
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Mario Villanueva Madrid - 2 min walk - 0.1 miles
  • Quinta AlegrĂ­a Shopping Mall - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Chez CĂ©line - ‬3 min walk
  • ‪Club de la Cerveza - ‬5 min walk
  • ‪Ah Cacao Chocolate CafĂ© - ‬6 min walk
  • ‪La Vagabunda - ‬3 min walk
  • ‪Señor Frogs - ‬4 min walk

About this property

Hotel Riviera Caribe Maya

3-star aparthotel near Quinta Avenida
Hotel Riviera Caribe Maya offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A library, multilingual staff, and tour/ticket assistance are also featured at Hotel Riviera Caribe Maya. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3-star Playa del Carmen aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Riviera Caribe Maya offers 36 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

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Property amenities

Beach

  • White sand beach nearby
  • Free beach club nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Family friendly

  • Children's pool

Restaurants on site

  • Rey David

Food and drink

  • Refrigerator

Dining

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 110 to 160 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MXN 250 per night

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Entertainment

  • Library
  • TV

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Children's pool
  • Scuba diving
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 36 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riviera Caribe Maya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.00 per stay
  • Service fee: 4 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 110 to 160 per person
  • Airport shuttle fee: MXN 1600 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 1600 (one-way)
  • Rollaway bed fee: MXN 250.0 per night
  • Service fee: 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 009-025-002740/2026

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Maya Riviera
Hotel Riviera Caribe Maya
Hotel Riviera Caribe Maya Playa del Carmen
Hotel Riviera Maya
Maya Riviera Hotel
Riviera Caribe Maya
Riviera Caribe Maya Playa del Carmen
Riviera Maya Hotel
Hotel Riviera Caribe Maya Riviera Maya/Playa Del Carmen, Mexico
Riviera Caribe Maya Hotel
Riviera Caribe Maya Del Carmen
Hotel Riviera Caribe Maya Aparthotel
Hotel Riviera Caribe Maya Playa del Carmen
Hotel Riviera Caribe Maya Aparthotel Playa del Carmen

Frequently asked questions

How close is Hotel Riviera Caribe Maya to the airport?

Hotel Riviera Caribe Maya is 21.5 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riviera Caribe Maya?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Riviera Caribe Maya on Sep 23, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riviera Caribe Maya have an airport shuttle?

Hotel Riviera Caribe Maya offers an airport shuttle 24 hours a day, on request, for a charge of MXN 1600 per vehicle, one-way.

How close is Hotel Riviera Caribe Maya to the beach?

This aparthotel is a short 6-minute walk from Playa del Carmen Main Beach and 6-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Hotel Riviera Caribe Maya offer free breakfast?

Free breakfast isn’t provided at Hotel Riviera Caribe Maya, but continental breakfast is offered for a fee of between MXN 110 and 160 per person. It's available every day from 7:30 AM to 11:30 AM.

Is there a casino at Hotel Riviera Caribe Maya?

No, there is no casino at this aparthotel, but Riviera Gran Casino (13-min walk) is nearby.

What time is check-in at Hotel Riviera Caribe Maya?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Riviera Caribe Maya?

Free parking is not available at this aparthotel.

Does Hotel Riviera Caribe Maya have a pool?

Hotel Riviera Caribe Maya features an outdoor pool and a children's pool.

Does Hotel Riviera Caribe Maya have a restaurant?

Hotel Riviera Caribe Maya is home to Rey David, which features local cuisine.

Does Hotel Riviera Caribe Maya have a spa?

There are no spa services available at this aparthotel.

How close is Hotel Riviera Caribe Maya to downtown Playa del Carmen?

Hotel Riviera Caribe Maya is 0.4 mi away from Playa del Carmen.

Hotel Riviera Caribe Maya Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 209 out of 523 reviews
Rating 8 - Good. 187 out of 523 reviews
Rating 6 - Okay. 81 out of 523 reviews
Rating 4 - Poor. 27 out of 523 reviews
Rating 2 - Terrible. 19 out of 523 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jaylin Robert Andre

Liked: Cleanliness, check-in, communication, listing accuracy
Very lovely people and a lovely location, definitely coming back
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Luis Carlos

Liked: Cleanliness, check-in, communication, listing accuracy
excellent location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, check-in, communication, listing accuracy
Love this place
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luis Carlos

Liked: Cleanliness, check-in, communication, listing accuracy
excellant
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
amazing
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Luis Carlos

Liked: Cleanliness, check-in, communication, listing accuracy
good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean safe location & environment is idea Food cabs entertainment is nearby
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location and very cool accomodations
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel, relaxing pool and perfect location!!
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stay at this hotel every time I visit Playa del Carmen. Great location and staff go above and beyond for their guests
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service and performance
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Andre

Liked: Cleanliness, property conditions & facilities, communication
Easily located and within walking distance to the beach
Stayed 12 nights in Oct 2024
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
excellant
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities, communication
Giada and the Staff are excellent, they make you feel at home!!! Just a great experience and all amenities are close by and it’s locate is convenient.
Stayed 9 nights in Mar 2025
Verified review

10/10 Excellent

Luciano

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to everything, excellent for the price!
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Benny

Nice place, good vibes
Stayed 10 nights in Jan 2025
Verified review

8/10 Good

Hamid

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice for the price! Will probably be there next time.
Stayed 6 nights in Feb 2023
Verified review

10/10 Excellent

andre

Liked: Cleanliness, amenities, property conditions & facilities, communication
People are very nice and helpful
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Dominick

Liked: Amenities, property conditions & facilities, communication
Jada at the front desk was very helpfull
Stayed 7 nights in Feb 2023
Verified review

6/10 Okay

Mark

Liked: Cleanliness, communication
We were 1st put in a room that is seldome used, not serviced by the elevator and gave the impression you were in a 3rd world country. Stayed night, complained to Expedia, they had us moved even though they were fully booked. Be careful when booking, confirm your room is serviced by the elevator, that way you can be sure your room is good.
Stayed 11 nights in Dec 2025
Verified review

8/10 Good

MICHAEL DE

Liked: Cleanliness
It had a bed and air conditioning which was all I needed. Only one block off the main shopping and eating area. About what you would expect for 40 bucks a night in downtown Playa.
Stayed 8 nights in Jun 2023
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and neat, but they don't have parking lot
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Raul

Liked: Cleanliness, amenities, communication
I like the rustic look but needs maintenance. Loved my room not my bathroom so much
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Marjorie

Disliked: Property conditions & facilities
The property needs some renovation to make it a bit more modern. We were given stained towels upon arrival. The area is on a very busy street with traffic sounds all night. I appreciate the fact that the hotel is near shopping and many dining options.
Stayed 5 nights in Mar 2024

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