Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Playa del Carmen Main Beach
VIP Access

Choose dates to view prices

Photo gallery for Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

3 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video
Terrace/patio
Balcony view
5 bars/lounges, 3 poolside bars, swim-up bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Hot Tub
  • Room service
  • Housekeeping

Explore the area

View in a map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
  • Quinta Avenida
    ‪2 min walk‬
  • Mamitas Beach
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(59 reviews)
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(47 reviews)
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View

8.4 out of 10
Very good
(5 reviews)
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(20 reviews)
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed (Swim-Up)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(9 reviews)
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 653 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Accessible, Garden View

  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Garden View

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds (Swim-Up)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

You may also like

About the neighborhood

Playa del Carmen

On the beach.A stay at this Downtown Playa del Carmen property places you steps from Playa del Carmen Main Beach and within a 5-minute walk of Quinta Avenida. Also, Mamitas Beach is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Mamitas Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.0 mile
  • Xcaret Eco Theme Park - 12 min drive - 6.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪McCarthy's Irish Pub - ‬3 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Los Aguachiles - ‬2 min walk

About this property

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

4.5-star beachfront property near Playa del Carmen Main Beach
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 524 guestrooms or units
  • 4 levels
  • 4 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 5 bars or lounges
  • 6781 sq ft of conference space
  • 630 sq m of conference space
  • Built in 2005
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Swim-up bar
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offers 524 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

How close is Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive to the airport?

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is 21.4 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive on Sep 11, 2025 start from $267.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive .

How close is Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offer free breakfast?

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (11-min walk) is nearby.

What time is check-in at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

This property offers free self parking and valet parking.

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have a pool?

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive features 3 outdoor pools.

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have a restaurant?

There are 7 onsite restaurants, offering options like Fusion cuisine, a beachfront location, and garden views.

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Innan, where you can enjoy body scrubs, hydrotherapy, and Thai massages.

How close is Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive to downtown Playa del Carmen?

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is 0.3 mi away from Playa del Carmen.

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 965 out of 1462 reviews
Rating 8 - Good. 265 out of 1462 reviews
Rating 6 - Okay. 120 out of 1462 reviews
Rating 4 - Poor. 69 out of 1462 reviews
Rating 2 - Terrible. 43 out of 1462 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Steven James

Stayed 4 nights in May 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Brittney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time! Wish I knew that liquor is only served from 10am-11pm
Stayed 4 nights in Jun 2025

10/10 Excellent

Marcus

Stayed 8 nights in Jun 2025

6/10 Okay

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean. The food was very good, but i wouldn't call it "all inclusive" they were trying to put an extra charge on too many food items. 90% of the staff were super nice, but there were a some that were not nice, bordering on rude. Trying to make sales for extra things. And if you don't buy the extras, you are looked down on.
Stayed 8 nights in May 2025

10/10 Excellent

Tasha, greenland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing time. The food was great. The shows they put on were wonderful. We and a great stay.
Stayed 5 nights in May 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton was amazing. They always had events and entertainment going on. It was close to shopping and restaurants. Would definitely stay here again
Stayed 5 nights in Jun 2025

4/10 Poor

Jillian

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Shawn

Stayed 3 nights in May 2025

8/10 Good

BEATRIZ

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful and the staff was amazing! This was our first resource experience and we absolutely loved it! Now for my cons: we upgraded our room for pool side and while it was nice our jacuzzi was not funcional. We where a bit disappointed as we wanted to try it all. Another thing was due to elections in Mexico the swim up bar and bar options for that weekend weren't open. I would just have appreciated a heads up so we could have consider moving our dates. However the food and drinks that where available to is was amazing. Giving it a 9/10!
Stayed 5 nights in May 2025

10/10 Excellent

Catherine

Stayed 2 nights in May 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was wonderful! We will definitely be coming again
Stayed 3 nights in Jun 2025

10/10 Excellent

Lesa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enter stay was an amazing experience. Can’t wait to return. Our Butler David was amazing. Breakfast great Dinners great. We never had afternoon snack but will try it next visit.
Stayed 5 nights in May 2025

10/10 Excellent

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Galib

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Meghan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I have never left a review for a hotel stay but it just wouldn’t be right to not give a standing ovation for the excellent service we had at this resort. Before my arrival I had come across a few reviews that were negative so I had to stop myself because I didn’t want it to impact my experience. I’m glad I did. This was the most beautiful and most clean resort I’ve stayed in. We did not have a single issue with our room or the service . Every single person at this resort was beyond phenomenal. The people here and in playa del Carmen are some of the nicest, friendliest and positive people. Every single worker and I mean every single one had a smile and seemed to genuinely be interested in getting to know us and was happy we were staying at the resort. The view is amazing and it’s direct access to the beach. There are chairs to lay out at the beach so you don’t have to worry about that. Our stay was short and we didn’t get to try all the restraunts however the ones we did try were excellent. The food was fresh and good. Asiana was probably one of my favorites and Pelicanos as it has a beach view. As soon as you arrive you are greeted with fresh drinks and a cool towel. It’s a world class luxury experience. You are well taken care of and greeted with one of the most luxurious scents that is emitting from this air diffusing device they have. You literally can smell it outside the hotel. My friend and I loved it so much we plan on purchasing one.
Hotel lobby view .
Night entertainment
Beijing chicken dish from Asiana.
Beach
Stayed 3 nights in May 2025

10/10 Excellent

Yoselyn

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 4 nights in May 2025

10/10 Excellent

Sharonda

Stayed 3 nights in May 2025

10/10 Excellent

Joseph Anthony

Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a terrible experience at another property, we arrived here feeling defeated and unwell—but this resort completely turned everything around. From the moment we stepped onto the property, we were welcomed with warmth, compassion, and genuine hospitality. The staff went above and beyond to accommodate our group, including individuals with major health concerns. The resort was clean, peaceful, and beautifully maintained—including the beach, which was such a relief after what we had just experienced. The attention to detail, fresh air, immaculate grounds, and caring staff created a safe and relaxing environment we desperately needed. Every aspect—from the food to the service to the serene atmosphere—helped restore our sense of calm and enjoyment. We are so grateful to this team for showing us what true hospitality looks like. This place didn’t just meet our expectations—it truly saved our vacation. We will absolutely return and recommend this property to anyone looking for a resort that genuinely cares about its guests.
Stayed 3 nights in May 2025

2/10 Terrible

Ricado

Traveled with family
I was in this place before when it was called Royal and the quality of service was way better. The all inclusive before was better that includes the drinks and the food in every restaurant. This time the food in and drinks was cheap and bad.
Stayed 2 nights in May 2025

8/10 Good

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
The employees are great!
Stayed 5 nights in May 2025

10/10 Excellent

Mariann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breathtaking
Stayed 4 nights in May 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I had a great time at this resort! The resort was well-maintained, beautiful, and a good value. The rooms were clean, but the bathrooms were a bit dated. I think the showers could use an update. But, the staff was very friendly and helpful, and the food was DELICIOUS. The beach was not the cleanest (due to the water and seaweed, not due to people’s waste), but the pool was beautiful. Would visit again!
Stayed 3 nights in May 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025