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Hyatt Place Ottawa West

3.0 star property
3-star hotel in Nepean

Choose dates to view prices

Photo gallery for Hyatt Place Ottawa West

Indoor pool
Room, 2 Queen Beds with Sofa bed | In-room safe, individually decorated, individually furnished, desk
Bar (on property)
Lobby sitting area
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Place, Nepean Creative Arts Centre
    ‪15 min walk‬
  • Place, Canadian Tire Centre
    ‪6 min drive‬
  • Place, Algonquin College
    ‪8 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(158 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed

Room, 2 Queen Beds with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(147 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(33 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed, High Floor

9.6 out of 10
Exceptional
(58 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub | In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Nepean
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,142 reviews
$113 nightly
The price is $136
Mar 17 - Mar 18
Total with taxes and fees
Holiday Inn Express & Suites Ottawa West - Nepean by IHG

About the neighborhood

Ottawa

Nepean stay.Your stay at this Nepean hotel places you within 3 miles (5 km) of Queensway Carleton Hospital and Wesley Clover Parks. Bayshore Shopping Centre and Andrew Haydon Park are also within 6 miles (10 km).

What's nearby

  • Nepean Creative Arts Centre - 15 min walk - 0.8 miles
  • Canadian Tire Centre - 6 min drive - 6.6 miles
  • Algonquin College - 8 min drive - 6.2 miles
  • Nepean Sportsplex - 10 min drive - 8.6 miles
  • Casino du Lac Leamy - 22 min drive - 15.0 miles

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Pizza Pizza - ‬2 min drive
  • ‪Circle K - ‬10 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hyatt Place Ottawa West

3-star hotel in Nepean
Hyatt Place Ottawa West offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1183 square feet (110 square meters) and includes conference space. The business-friendly Hyatt Place Ottawa West also features multilingual staff, coffee/tea in a common area, and a communal living room. Self parking is free.

This 3-star Ottawa hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 1183 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2021
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Total with taxes and fees
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Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Frequently asked questions

How close is Hyatt Place Ottawa West to the airport?

Hyatt Place Ottawa West is 11.9 mi (26-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Ottawa West?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Ottawa West on Mar 22, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Ottawa West have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Ottawa West.

Does Hyatt Place Ottawa West offer free breakfast?

Hyatt Place Ottawa West offers free buffet breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Hyatt Place Ottawa West?

No, there is no casino at this hotel, but Casino du Lac Leamy (20-min drive) and Rideau Carleton Raceway (24-min drive) are nearby.

What time is check-in at Hyatt Place Ottawa West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hyatt Place Ottawa West?

This hotel offers free self parking.

Does Hyatt Place Ottawa West have a pool?

Hyatt Place Ottawa West features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Hyatt Place Ottawa West have a restaurant?

Hyatt Place Ottawa West is home to The Placery, which features American cuisine and light fare.

Does Hyatt Place Ottawa West have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Ottawa West to downtown Ottawa?

Hyatt Place Ottawa West is 9.3 mi away from Ottawa.

Hyatt Place Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1320 out of 1936 reviews
Rating 8 - Good. 437 out of 1936 reviews
Rating 6 - Okay. 92 out of 1936 reviews
Rating 4 - Poor. 42 out of 1936 reviews
Rating 2 - Terrible. 45 out of 1936 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicolle

Business traveler
Great room.. spotless and spacious! Staff very courteous.
Stayed 1 night in Dec 2025

8/10 Good

VICTOR

Liked: Cleanliness
Stayed 2 nights in Nov 2025

4/10 Poor

Micaella, East Gwillimbury

Liked: Cleanliness
I came into town for business for a very short trip and an early wake up call. There was a large group of children who were in town for a hockey tournament who were playing Nicky 9 Doors from approximately 7-11:30. The kids were extremely loud and made noise on every floor they were in. After a couple of hours (I hoped they would get bored of it), I called security to speak with them and send them back to their rooms (since apparently their parents wouldn’t). It continued for another few hours afterwards. In the morning check out I mentioned this and the concierge acknowledged that multiple people have complained. I asked for some money back for the unconvinced as I lost sleep due to events out of my control and she very rudely objected and said “kids will be kids”. I agree with this statement, however, I will not be staying there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

6/10 Okay

MICHAEL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel, friendly staff. We had a room with a king size bed and pullout bed/couch. The mattress on the pullout bed was in need of replacement, could feel the springs of the bed through it. Noisy hockey team in the hallway slamming doors until midnight.. other than that great hotel and very nice breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ravindran

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Colin J

Liked: Cleanliness, amenities, property conditions & facilities
clean room , staff friendly comfy beds Lots of pillows, nice bar in lobby, friendly bartender. would stay there again next trip
Stayed 3 nights in Dec 2025

10/10 Excellent

franklin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable good size room. Great water pressure in shower. Friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Lifan

Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Have stayed there many times. Breakfast is always good and coffee is great. Hotel is so clean, beds comfortable. Staff was very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt quality as usual - which means very good all round.
Stayed 3 nights in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room comfy bed
Stayed 1 night in Dec 2025

10/10 Excellent

Jithin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and linen were clean and tidy, well insulated and great air conditioning. Pretty new property and spacious. The staff were friendly. The location was superb and convenient.
Stayed 2 nights in Nov 2025

8/10 Good

Damascene

Stayed 3 nights in Nov 2025

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious, they upgraded my room free of charge as there was a hockey tournament in town. 10/10 would recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Meagan

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

JULIEN

Stayed 1 night in Nov 2025

10/10 Excellent

Jason Wright Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff providing seamless check-in, love our room with the little living room area! Feels like home - so clean and cozy. Excellent access to dining at Brew Table as well as the 24hr access to snacks/drinks etc. on site restaurant and bar + late night menu available after hours. Didn’t get a chance to go to the pool or gym but we will next time. Highly recommend!
My fav area! Table was available that was perfect for using my lap top while watching TV and conversing with family.
Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, they upgraded for free. Pool and amenities were good. Breakfast was awesome and staff were friendly and professional
Stayed 1 night in Nov 2025

10/10 Excellent

Yadira, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Super nice
Stayed 1 night in Nov 2025

8/10 Good

Laurence

Stayed 2 nights in Nov 2025

10/10 Excellent

Yousif

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
A newer place with clean and comfortable rooms.
Stayed 1 night in Nov 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Bed was comfortable. Bathroom was super clean. Staff was welcoming. I will stay here again. Highly recommend.
Stayed 1 night in Nov 2025