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Sheraton Centre Toronto Hotel

4.0 star property
4-star family-friendly hotel near Nathan Phillips Square, connected to a shopping center

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Photo gallery for Sheraton Centre Toronto Hotel

Lobby
Creator video - submitted by Dhawan Adventures
Lounge
View from property
Executive lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Toronto, ON
  • Place, Nathan Phillips Square
    ‪1 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪3 min walk‬
  • Place, Scotiabank Arena
    ‪13 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(22 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(183 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(143 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(43 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 365 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Balcony)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Down comforters, pillowtop beds, in-room safe, desk

Club Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Down comforters, pillowtop beds, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • City view
  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Toronto

City center stay.You'll be steps from Nathan Phillips Square and within a 10-minute walk of CF Toronto Eaton Centre with a stay at this Downtown Toronto hotel. Also, Ed Mirvish Theatre is within half a mile (1 km) and Metro Toronto Convention Centre is within 2 miles (3 km).

What's nearby

  • Nathan Phillips Square - 1 min walk - 0.1 miles
  • CF Toronto Eaton Centre - 3 min walk - 0.2 miles
  • Scotiabank Arena - 13 min walk - 0.7 miles
  • Rogers Centre - 14 min walk - 0.8 miles
  • CN Tower - 14 min walk - 0.8 miles

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪The Keg Steakhouse + Bar - York Street - ‬3 min walk
  • ‪Dual Citizen - ‬1 min walk
  • ‪Lost Coffee - ‬3 min walk

About this property

Sheraton Centre Toronto Hotel

4-star family-friendly hotel near Nathan Phillips Square, connected to a shopping center
Sheraton Centre Toronto Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 60 meeting rooms are available. Event space at this hotel measures 5383 square feet (500 square meters) and includes conference space. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Sheraton Centre Toronto Hotel. Parking is available for a fee. A complete renovation of Sheraton Centre Toronto Hotel was completed in March 2022.

This 4-star Toronto hotel is smoke free.

  • 1372 guestrooms or units
  • 43 levels
  • 2 dining venues
  • 5383 sq ft of conference space
  • 500 sq m of conference space
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

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Apr 2 - Apr 3
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Property amenities

Family friendly

  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour gym
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Pet fee: CAD 50 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Frequently asked questions

How close is Sheraton Centre Toronto Hotel to the airport?

Sheraton Centre Toronto Hotel is 2.1 mi (13-min drive) away from the Billy Bishop Toronto City Airport (YTZ) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Centre Toronto Hotel?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Sheraton Centre Toronto Hotel on Apr 2, 2026 start from $219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Centre Toronto Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Centre Toronto Hotel.

How close is Sheraton Centre Toronto Hotel to the beach?

This hotel is 4.2 mi (18-min drive) from Woodbine Beach and 8.7 mi (36-min drive) from Scarborough Crescent Park. Don't forget your sunscreen!

Does Sheraton Centre Toronto Hotel offer free breakfast?

Free breakfast isn’t offered at Sheraton Centre Toronto Hotel, but full breakfast is offered for a fee of between CAD 5 and 30 for adults, CAD 5 and 30 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sheraton Centre Toronto Hotel?

No, there is no casino at this hotel, but Casino Woodbine (23-min drive) and Woodbine Racetrack (23-min drive) are nearby.

What time is check-in at Sheraton Centre Toronto Hotel?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. A fee applies for early check-in.

Is there free parking at Sheraton Centre Toronto Hotel?

Free parking is not available at this hotel. Valet parking is available for CAD 71.19 per day.

Does Sheraton Centre Toronto Hotel have a pool?

Sheraton Centre Toronto Hotel features an indoor pool and an outdoor pool.

Does Sheraton Centre Toronto Hotel have a restaurant?

There are 2 onsite restaurants, offering options like garden views and light fare.

Does Sheraton Centre Toronto Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Centre Toronto Hotel to downtown Toronto?

Sheraton Centre Toronto Hotel is 0.1 mi away from Toronto.

Sheraton Centre Toronto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1796 out of 2625 reviews
Rating 8 - Good. 538 out of 2625 reviews
Rating 6 - Okay. 167 out of 2625 reviews
Rating 4 - Poor. 58 out of 2625 reviews
Rating 2 - Terrible. 66 out of 2625 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, Mark at check in was the best!!
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Traveled with family
Lobby area had a bad smell Room seemed warn
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Stayed 2 nights in Dec 2025

6/10 Okay

Eric

Stayed 2 nights in Dec 2025

10/10 Excellent

Ousama

Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Stayed 1 night in Dec 2025

10/10 Excellent

Michella

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Amazing view. Lots of privacy and easy access to all Toronto. Especially Eaton Center, Nathan Phillip Square skating. We love it and go every year between Christmas and new years. We also love hanging out in the lobby. And u get underground access to the mall too
View from our room.
Stayed 1 night in Dec 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - clean and reasonable. Everything is walkable
Stayed 1 night in Dec 2025

10/10 Excellent

Adrienne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, nice staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine

Stayed 1 night in Dec 2025

10/10 Excellent

Sheena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and the view from our room was spectacular! Great way to spend a birthday.
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in experience Room has a great view of Nathan Phillips square at the Richmond tower Grab and go breakfast at dual citizen was fine but overpriced. Pool area is great but lacks a hot tub
Stayed 1 night in Dec 2025

8/10 Good

Scott

Stayed 1 night in Dec 2025

8/10 Good

Alex

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience, appreciate the food selection
Stayed 2 nights in Dec 2025

10/10 Excellent

Ahmed

Stayed 9 nights in Dec 2025

4/10 Poor

Gen

Traveled with group, Traveled with partner
Liked: Amenities
Unfortunately, my experience at Sheraton Centre Toronto Hotel was not very good. After arriving, there was no clear guidance on where to park. If you accidentally park in the hotel’s parking area, you are charged CAD 71, which felt excessive. The elevators are quite old, and on several occasions my key card did not respond after multiple attempts. The room and facilities also felt outdated, with visible wear on the walls and overall aging infrastructure. In addition, the in-room Wi-Fi was not accessible unless using a laptop with a wired Ethernet connection. Wi-Fi access requires an additional fee, which was disappointing for a hotel at this level. Overall, the stay did not meet my expectations, and I would likely not choose to stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Amro

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff....access to the PATH was very convenient
Stayed 3 nights in Dec 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel choice for downtown Toronto.
Stayed 1 night in Dec 2025

10/10 Excellent

Max

Stayed 4 nights in Dec 2025

10/10 Excellent

Nabeela

Traveled with group
Liked: Cleanliness, staff & service, amenities
Alina who checked us in was amazing. She was everything you’d want to experience getting to a hotel at check in
Stayed 2 nights in Dec 2025

2/10 Terrible

Syed

Disliked: Staff & service, amenities, property conditions & facilities
Let’s start with Check-in. The person at the reception was very courteous provided me the key. When I went to the room, my key card did not work. I went down the elevator and when informed, they said maybe the battery on the door card reader needs to be changed. They quickly provided me a different room. The room was pretty old and dated. It requires renovation. But I got a CN tower view which was appreciated. The light on the entrance was the only light apart from the bathroom light which was easy accessible. It took me 10 mins to figure out how to switch on other lights. Atleast have a master switch or easy accessible switches. The phone was dirty and dusty. Looked like it hasn’t seen a duster not a sanitizer. The shampoo and conditioner smelt great. I loved it. The bathroom was clean. The pillows were very soft for my preference. Once I laid my head, it became flat as a pancake. I used 3 pillows. Overall I did not have a comfortable sleep. Breakfast was the worst.. the quality, service and selection. Limited options. Will not visit again.
Stayed 1 night in Dec 2025

8/10 Good

Christene

Stayed 1 night in Dec 2025