"Parking was limited, but rooms were just lovely. Clean and wonderful cocktails at Zoe's. " More
City center stay
Within a 10-minute walk of this Downtown Ottawa hotel, you'll find Byward Market Square and University of Ottawa. Also, Parliament Hill is within half a mile (1 km) and Casino du Lac Leamy is within 3 miles (5 km).
Multiple dining options
This luxury hotel includes 3 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the business center, express check-in, and valet parking. A bar/lounge, a 24-hour front desk, and express check-out are also provided.
Nov 8, 2021 by Paul Lortal
Dear Deborah, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed Zoe's cocktails. Fairmont Château Laurier offers a limited number of self-parking spaces for guests at the moment due to the extension project. Alternate parking is available within a short distance from the hotel. -700 SUSSEX Distance from hotel 290 m. -RIDEAU CENTRE Distance from hotel 600 m. -NATIONAL ARTS CENTRE Distance from hotel 450 m. I’m looking forward to having you again as a guest in our hotel. Paul Lortal Guest Services Manager
Feb 18, 2020 by Claude
Thank you for taking the time to share your rating with us. We hope to welcome you back one day soon. Sincerely, Marion te Winkel Director of Operations
Feb 4, 2020 by Claude
Thank you for taking the time to share your rating with us. We are so pleased that your stay was a memorable one and we hope to welcome you again soon. Sincerely, Marion te Winkel Director of Operations
Jan 3, 2020 by Marion te Winkel
We are pleased to hear that you enjoyed your visit to our Castle over Christmas. We hope to welcome you back again soon. Sincerely, Marion te Winkel Director of Operations
Jan 4, 2020 by Marion te Winkel
Dear Kross, We are pleased to hear that you enjoyed our very special building. I sincerely regret the inconvenience you experienced as a result of the noise from guests occupying nearby rooms, causing disruption to your rest and relaxation. We do have a Quiet Enjoyment Policy to ensure that all of our guests respect the comfort of their fellow guests and our Security Officers do their best to maintain quiet enjoyment, however, it is evident that we failed to do so in this instance. We hope to welcome you back again soon, Sincerely, Marion te Winkel Director of Operations
Dec 16, 2019 by Claude
Thank you for sharing your rating with us. We hope to welcome you again soon. Sincerely, Marion te Winkel Director of Operations
Nov 25, 2019 by Claude
Thank you for taking the time to share your rating with us. We hope to welcome you again soon. Sincerely, Marion te Winkel Director of Operations
Sep 9, 2019 by Claude
We are so pleased that your stay was a memorable one. We look forward to your next visit. Sincerely, Marion te Winkel Director of Operations
Sep 29, 2021 by Patrick
We sincerely regret the disappointing experience during your stay with us. Our mission is to turn moments into memories and we regret that we failed to do so during your recent visit. We hope you give us another chance, by returning one day. We are confident that you will not be disappointed. Sincerely, Patrick Vincelette Director of Rooms
Jan 14, 2020 by Claude
Thank you for sharing your valuable feedback with us. We do all possible to accommodate the requests of our guests and we are glad that you enjoyed the location of your guestroom. We hope to welcome you back soon. Sincerely, Marion te Winkel Director of Operations
Fairmont Chateau Laurier offers its guests an indoor pool and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. There's an onsite business center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Fairmont Chateau Laurier. Parking is available for a fee. This 4.5-star Ottawa hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Internet access in public areas - high speed
Valet parking (surcharge)
Fairmont Chateau Laurier offers 426 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Ottawa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
Wilfrid's - This restaurant specializes in international cuisine and serves breakfast only.
Zoe's Lounge - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Open select days.
La Terrasse - This restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.