Downtown Ottawa stay
You'll be steps from Shaw Centre and within a 10-minute walk of Byward Market Square with a stay at this Downtown Ottawa hotel. Also, Parliament Hill is within half a mile (1 km) and University of Ottawa is within 2 miles (3 km).
Multiple dining options
This eco-friendly hotel includes 2 restaurants, an indoor pool, and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.
Comfy beds, WiFi
The 492 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include WiFi and iPod docks.
Jul 6, 2020 by Hotel Management
Hello Anonymous, Thanks for staying with us. We appreciate your feedback!
Jan 7, 2020 by General Manager
Hello Anonymous, Thank you for staying with us, we appreciate your feedback! Be well, Ross Meredith
Jan 8, 2020 by General Manager
Hello Donnelly, Thank you for taking the time to share your feedback! We hope to welcome you back again soon. Be well, Ross Meredith
Nov 5, 2019 by General Manager
Hello Anonymous, Thank you for staying with us! We are very pleased to hear that you had an enjoyable stay with your grandchildren. We hope to see you again soon. Be well, Ross Meredith
Mar 3, 2021 by General Manager
Hello Anonymous, Thank you for your feedback. Please accept our sincere apologies for the issue you encountered with the shower. We understand that this would be frustrating. We hope to have another opportunity to welcome you back soon. Be well, Ross Meredith
Dec 13, 2019 by General Manager
Hello Anonymous, Thank you for staying with us, we appreciate your feedback. Be well, Ross Meredith
Sep 4, 2019 by General Manager
Hello Anonymous, Thank you for staying with us, we appreciate your feedback! I am pleased to hear that you particularly enjoyed our convenient downtown location. We hope to see you again soon! Be well, Ross Meredith
Aug 29, 2019 by General Manager
Hello Anonymous, Thank you for your review. I am disappointed to hear that your stay did not meet your expectations. Please accept our sincere apologies for issues you experienced. Here at the Westin Ottawa we view feedback as a gift and a way to enhance and improve upon each guest stay, we sincerely appreciate you taking the time to review our hotel and provide us with your comments. Be well, Ross Meredith
Mar 14, 2019 by General Manager
Thank you for staying at The Westin Ottawa. We appreciate your feedback and are pleased that you enjoyed your stay with us. Be well.
The Westin Ottawa offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 473612 square feet (44000 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly The Westin Ottawa. Parking is available for a fee. This 4-star Ottawa hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Valet parking (surcharge)
The Westin Ottawa offers 492 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy to-go breakfast on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.
Daly's Restaurant - This restaurant serves breakfast only.
The Shore Club - This restaurant serves dinner only. Open select days.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.