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The Westin Ottawa

4.0 star property
4-star eco-certified hotel near Rideau Canal, connected to a rail/subway station

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Photo gallery for The Westin Ottawa

Reception
Meeting facility
Banquet hall
Lobby lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa

Explore the area

View in a map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Place, Byward Market Square
    ‪5 min walk‬
  • Place, University of Ottawa
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪7 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living area | 50-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 252 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 252 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(70 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(94 reviews)
  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the neighborhood

Ottawa

Downtown Ottawa stay.A stay at this Downtown Ottawa hotel places you steps from Rogers Centre Ottawa and within a 5-minute walk of Rideau Canal. University of Ottawa and Byward Market Square are also within half a mile (1 km).

What's nearby

  • Rogers Centre Ottawa - 1 min walk - 0.0 miles
  • Byward Market Square - 5 min walk - 0.3 miles
  • University of Ottawa - 5 min walk - 0.3 miles
  • Parliament Hill - 7 min walk - 0.4 miles
  • Canadian Museum of History - 4 min drive - 1.9 miles

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Dining Hall - ‬6 min walk
  • ‪The Shore Club - ‬1 min walk
  • ‪Purdys Chocolatier - ‬4 min walk

About this property

The Westin Ottawa

4-star eco-certified hotel near Rideau Canal, connected to a rail/subway station
As a guest of The Westin Ottawa, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 473612 square feet (44000 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the eco-certified The Westin Ottawa. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 492 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Meeting rooms
  • 473612 sq ft of conference space
  • 44000 sq m of conference space
  • Built in 1984
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Westin Ottawa offers 492 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (CAD 30 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Offsite parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

How close is The Westin Ottawa to the airport?

The Westin Ottawa is 9.8 mi (16-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

Does The Westin Ottawa have an airport shuttle?

Airport shuttle services are not available at The Westin Ottawa.

Does The Westin Ottawa offer free breakfast?

Free breakfast isn’t offered at The Westin Ottawa, but to-go breakfast is offered for a fee of between CAD 6 and 40 for adults, CAD 5 and 25 for children. It's available on weekdays from 7:30 AM to 11:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a casino at The Westin Ottawa?

No, there is no casino at this hotel, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (20-min drive) are nearby.

What time is check-in at The Westin Ottawa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Westin Ottawa?

Free parking is not available at this hotel. Valet parking is available for CAD 55 per day.

Does The Westin Ottawa have a pool?

The Westin Ottawa features an indoor pool. Guests can enjoy pool access from 6:30 AM to 10:00 PM.

Does The Westin Ottawa have a restaurant?

Yes, there are 2 restaurants on site.

Does The Westin Ottawa have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is The Westin Ottawa to downtown Ottawa?

The Westin Ottawa is 0.5 mi away from Ottawa.

The Westin Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1026 reviews
Rating 8 - Good. 195 out of 1026 reviews
Rating 6 - Okay. 88 out of 1026 reviews
Rating 4 - Poor. 26 out of 1026 reviews
Rating 2 - Terrible. 38 out of 1026 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Allyson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Whilst I signed up for the parking, I received 2 $100 parking fines. Better process is required.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jimi

Stayed 1 night in Jun 2025

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The garage proximity to the main hallway. I was given a $ 98 parking ticket even though the paking fee was fully paid for a 24 hour period.
Stayed 1 night in Jun 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Robin

Business traveler
Liked: Amenities
I like the area and convenience of the hotel. The staff is very friendly and super nice. Not too much info about where the amenities are- gym, pool etc... I thought the rooms were a little dated and rough. They haven't been updated in a while and it shows they have aged badly and what was once modern and sleek now looks old and dingy.. The price for the quality is a little steep in my opinion. I expected more.
Stayed 1 night in Jun 2025

2/10 Terrible

Shannon, Richmond

Traveled with group, Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service
Our room was definitely NOT what you’d expect from a Marriott property! Room was stale, smelled of cigarette smoke, bedspread was stained as was a chair in the room. When we complained to the service team we were asked to “post the complaint on social media and perhaps they’d get the resources to fix it”. Not a good experience.
Stayed 1 night in May 2025

8/10 Good

Merin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Catherine

Liked: Amenities
Disliked: Property conditions & facilities
The bed was good; the peeling paint above the shower, not so much. You'd think they could provide something better than single-ply toilet paper.
Stayed 3 nights in Jun 2025

8/10 Good

Suzann M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location to the Roger’s centre
Stayed 1 night in Jun 2025

8/10 Good

Yazan

Stayed 3 nights in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in May 2025

6/10 Okay

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Too expensive for what you get
Stayed 3 nights in Jun 2025

10/10 Excellent

Kerry

Stayed 1 night in Jun 2025

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Stayed 1 night in May 2025

10/10 Excellent

Natasha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located downtown Ottawa, very comfortable stay. Beautiful view of the city.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, great stay.
Stayed 1 night in May 2025

10/10 Excellent

Fatemeh

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
beautiful view and access
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness
My stay was very good with a cery comfortable bed. A nice place for dinner and convenience of Rideau Centre next door.
Stayed 1 night in May 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in an excellent location to enjoy Canada's capital . . features of the Parliament, close to the canal and provides excellent quality new bicycles at a reasonable cost. Views from upper floor facing the parliament are excellent.
Stayed 3 nights in May 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, staff & service
The staff were wonderful. There was no internet and we had to move rooms after unpacking twice
Stayed 2 nights in May 2025

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Amenities
The Westin’s Shore Club restaurant provided exceptional food and service as well as an intimate romantic atmosphere. Our waiter, Connor was both professional and very personable. The Westin hotel in Ottawa was where we held our wonderful wedding reception forty years ago and I must say that the hotel and the restaurant are still great and in fact, better than ever. Well done!
Stayed 1 night in May 2025

10/10 Excellent

Leslie Yat Tung

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2025