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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Property class: 2.5
Ottawa hotel in Orleans area

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Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

A conference room with a large table, black chairs, and a screen displaying the Holiday Inn Express logo.
A hotel room with a large bed, a smaller bed, a TV, and a desk.
A modern hotel room with a flat-screen TV, a wooden cabinet with drawers, a blue sofa, and a framed abstract artwork on the wall.
A Holiday Inn Express & Suites building with a modern facade, multiple floors, and a prominent entrance with a covered area.
A modern hotel breakfast area with a self-serve station, a refrigerator, and a digital menu display.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place, Shenkman Arts Centre
    ‪2 min walk‬
  • Place, Place D'Orleans Shopping Center
    ‪5 min walk‬
  • Place, Princess Louise Falls
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, a heater, and a large window.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(61 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a lamp, a heater, and a large window.

Standard Room, 1 King Bed, Accessible (Communications)

9.2 out of 10
Wonderful
(13 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(10 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(80 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

A hotel room with a bed, a desk, a chair, a lamp, a heater, and a large window.

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.6 out of 10
Exceptional
(8 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room (Specialty)

A bed with white bedding and pillows against a wooden headboard.

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible (Communications Accessible)

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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Holiday Inn Ottawa East by IHG

Gloucester
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,360 reviews
$122 nightly
The price is $146
Sep 13 - Sep 14
Total with taxes and fees
Holiday Inn Ottawa East by IHG

About the neighborhood

Ottawa

Orleans stay.With a stay at this Orleans hotel, you'll be within half a mile (1 km) of Place D'Orleans Shopping Center and 2 miles (3 km) of Princess Louise Falls. Petrie Island Park and Hiawatha Park & Conservation Area are also within 3 miles (5 km).

What's nearby

  • Shenkman Arts Centre - 2 min walk - 0.1 miles
  • Place D'Orleans Shopping Center - 5 min walk - 0.3 miles
  • Princess Louise Falls - 3 min drive - 1.4 miles
  • Ray Friel Recreation Complex - 6 min drive - 1.4 miles
  • Parliament Hill - 15 min drive - 13.2 miles

Getting around

  • Blair Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪Circle K - ‬18 min walk
  • ‪Lando and Lyds' Launch Pad - ‬4 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Taproom260 - ‬4 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Ottawa hotel in Orleans area
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1367 square feet (127 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Ottawa East - Orleans by IHG. Self parking is free.

This Ottawa hotel is smoke free.

  • 103 guestrooms or units
  • 5 levels
  • 1367 sq ft of conference space
  • 127 sq m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers 103 accommodations with coffee/tea makers and irons/ironing boards. A pillow menu is available. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers and change of towels can be requested. Housekeeping is provided weekly.

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Quality Inn Orleans
Orleans
  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
3.6 out of 5, Good, 1,002 reviews
$116 nightly
The price is $139
Oct 4 - Oct 5
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel

Holiday Inn Express Orleans Hotel

Holiday Inn Express Ottawa East Orleans

Holiday Inn Express Orleans

Holiday Inn Express Suites Ottawa East Orleans

Holiday Inn Express Suites Ottawa East Orleans by IHG

Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

How close is Holiday Inn Express & Suites Ottawa East - Orleans by IHG to the airport?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG is 18.6 mi (30-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

As of Sep 12, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans by IHG on Sep 27, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG offer free breakfast?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

No, there is no casino at this hotel, but Casino du Lac Leamy (22-min drive) is nearby.

What time is check-in at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a pool?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG features an indoor pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Ottawa East - Orleans by IHG to downtown Ottawa?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG is 10 mi away from Ottawa.

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful staff friendly, rooms are great, breakfast is amazing.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jenel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love this location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was very good, Clean, helpfull staff, clean pool and area plus good parking.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, great breakfasts! Very friendly breakfast servers too!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay everything was clean and it was nice and quiet
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this hotel, friendly reception, clean room, very friendly staff at breakfast. Parking was also easy
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent Yes, parking was safe.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here a few times when in town and it doesn't disappoint. Beds are comfy, rooms are clean. Breakfast is pretty good. Close to restaurants and a mall and hwy. I would recommend this hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

William R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay with the Holiday Inn during our Ottawa visit. Staff were friendly and helpful. Room was clean and comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and helpful staff. Our room was quiet and comfortable. Would definitely stay again!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Valerie

Clean and spacious rooms.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and pool were amazing. Good place to stay for a family.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food was great and our kids had a great time playing in the pool! Fantastic stay 😄
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Clean room great breakfast
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh but limited Staff super amazing fast service Nice rooms and clean Highly recommended
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Drashtiben

Liked: Cleanliness, amenities, property conditions & facilities
Yes menu was so perfect for all age.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sreemannarayana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean. The receptionist are very friendly and helpful.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and large parking space
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay , close to everything you need, Modern and clean
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up grade given ar no charge. Friendly staff, excellent breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again next time I’m in town
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Rose Hugline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that they had a microwave in the room, most hotel doesn’t have one. The staff was friendly and very helpful. Parking is free and safe
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Salima

Clean room, Friendly breakfast staff. Excellent Breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Hsin Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a new Holiday Inns Express, I am very satisfied with the site and our stay there. We were there for a kids sports completion nearby and and the breakfast was convenient before heading out for the day. 100% would use this location again!
Stayed 1 night in Apr 2026

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