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Hilton Garden Inn Ottawa Downtown

3.5 star property
Eco-certified hotel near Supreme Court of Canada

Choose dates to view prices

Photo gallery for Hilton Garden Inn Ottawa Downtown

Lobby
Room, 1 King Bed (Small) | Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes
Indoor pool, sun loungers
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Parliament Hill
    ‪12 min walk‬
  • Byward Market Square
    ‪18 min walk‬
  • University of Ottawa
    ‪2 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Signature Room, 2 Queen Beds

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Signature Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Small)

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed (Small)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Signature Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Ottawa

City center stay.Within a 15-minute walk of this Downtown Ottawa hotel, you'll find Supreme Court of Canada and Canadian War Museum. Parliament Hill and Rideau Canal are also within 2 miles (3 km).

What's nearby

  • Parliament Hill - 12 min walk - 0.6 miles
  • Canadian War Museum - 12 min walk - 0.7 miles
  • Byward Market Square - 18 min walk - 1.0 mile
  • University of Ottawa - 2 min drive - 1.0 mile
  • Canadian Museum of History - 3 min drive - 1.6 miles

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Spin Kitchen & Bar - ‬3 min walk
  • ‪Swizzles - ‬3 min walk
  • ‪Occo Kitchen - ‬2 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Eco-certified hotel near Supreme Court of Canada
Hilton Garden Inn Ottawa Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. The eco-certified Hilton Garden Inn Ottawa Downtown also features multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Parking is available for a fee.

This Ottawa hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 10 levels
  • Built in 2018
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Ottawa Downtown offers 175 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 50-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi

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  • Pet friendly
  • Free WiFi
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20.95 per person
  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 19 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

How close is Hilton Garden Inn Ottawa Downtown to the airport?

Hilton Garden Inn Ottawa Downtown is 8.3 mi (19-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Ottawa Downtown?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Downtown on Jun 13, 2025 start from $154.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Ottawa Downtown have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Ottawa Downtown.

Does Hilton Garden Inn Ottawa Downtown offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Ottawa Downtown, but full breakfast is offered for a fee of CAD 20.95 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hilton Garden Inn Ottawa Downtown?

No, there is no casino at this hotel, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (18-min drive) are nearby.

What time is check-in at Hilton Garden Inn Ottawa Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Garden Inn Ottawa Downtown?

Free parking is not available at this hotel. Self parking is available for CAD 28.25 per night.

Does Hilton Garden Inn Ottawa Downtown have a pool?

Hilton Garden Inn Ottawa Downtown features an indoor pool.

Does Hilton Garden Inn Ottawa Downtown have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn Ottawa Downtown have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Ottawa Downtown to downtown Ottawa?

Hilton Garden Inn Ottawa Downtown is 0.3 mi away from Ottawa.

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sirprisingly, i found the food offered at the restaurant not at all interesting and what I did order I found to be NOT TASTY..not terrible, but not otasty!
Stayed 2 nights in Feb 2025

6/10 Okay

Nikki

Stayed 1 night in Feb 2025

10/10 Excellent

Trevor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager assisted us with our check-in, and went above-and-beyond to make our first visit to Ottawa a memorable one! Would recommend, and would stay at the hotel again if travelling back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andree, KAMLOOPS

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton stay

We had a great experience.
Stayed 1 night in Feb 2025

8/10 Good

Alex

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Homayoon

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

mauritz

Business traveler
Liked: Cleanliness
.
Stayed 1 night in Jan 2025

6/10 Okay

Janna

Business traveler
Liked: Cleanliness, staff & service
It was a good location right near the LRT! Well kept and wonderful service. My one wish is that the managers would stay in the room for a night or two, to see the need for additional hooks to hang winter jackets or bath towels, floor mats to put wet boots on, somewhere to be able to set clothes (other than on the floor), you know, little big things that would make a difference!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jorde

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

MASAHIRO

Stayed 1 night in Jan 2025

10/10 Excellent

john

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

Wouldn’t stay here again!

Room wasn’t ready when we got there at 4:30 pm. They were not busy and the hotel was not full. Due to that, they gave me a voucher for 2 (we were 3) to the “buffet” breakfast that usually costs approx $25 per person. It was absolutely terrible, empty (food all gone) and to me it wasn’t even worth $5! Hair still left on the shower curtain and the lounge closes very early. I wouldn’t stay here again for the price/value!
Stayed 2 nights in Dec 2024

8/10 Good

NATALIE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Lovely hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Kabir

Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Jan 2025

10/10 Excellent

Stepan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice but with surprise charges

The hotel was nice and the staff was friendly when we checked in. Though the person who checked us in gave us a parking pass to use for their garage and did not mention that we had to pay or told us how much it was. We also weren’t told that the breakfast offered in the morning was a paid one. We assumed it was part of the price of the stay like at most hotels we’ve stayed at.
Stayed 2 nights in Dec 2024