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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property
4-star eco-certified hotel near Byward Market Square

Choose dates to view prices

Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
Terrace/patio
2 bars/lounges, rooftop bar
Front of property - evening/night
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    ‪2 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪17 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout drapes, soundproofing

Andaz, Suite

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Shower)

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, View

  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, View

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, View

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ottawa

Downtown Ottawa stay.You'll be steps from Byward Market Square and within a 10-minute walk of University of Ottawa with a stay at this Downtown Ottawa hotel. Rideau Canal and Rogers Centre Ottawa are also within half a mile (1 km).

What's nearby

  • Byward Market Square - 2 min walk - 0.2 miles
  • University of Ottawa - 5 min walk - 0.3 miles
  • Rogers Centre Ottawa - 8 min walk - 0.5 miles
  • Parliament Hill - 17 min walk - 0.9 miles
  • Canadian Museum of History - 5 min drive - 2.2 miles

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪BeaverTails Canada Inc - ‬2 min walk
  • ‪Dunn's Famous Deli - ‬1 min walk
  • ‪Le Moulin de Provence - ‬2 min walk
  • ‪Lowertown Brewery - ‬1 min walk
  • ‪The Keg Steakhouse + Bar - ‬1 min walk

About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4-star eco-certified hotel near Byward Market Square
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4500 square feet (418 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified ANDAZ OTTAWA BYWARD MARKET, BY HYATT. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 16 levels
  • 2 bars or lounges
  • Meeting rooms
  • 4500 sq ft of conference space
  • 418 sq m of conference space
  • Built in 2016
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults, and CAD 7.50 to 32 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

Frequently asked questions

How close is ANDAZ OTTAWA BYWARD MARKET, BY HYATT to the airport?

ANDAZ OTTAWA BYWARD MARKET, BY HYATT is 10 mi (21-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at ANDAZ OTTAWA BYWARD MARKET, BY HYATT on May 9, 2025 start from $194.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ANDAZ OTTAWA BYWARD MARKET, BY HYATT have an airport shuttle?

Airport shuttle services are not available at ANDAZ OTTAWA BYWARD MARKET, BY HYATT.

Does ANDAZ OTTAWA BYWARD MARKET, BY HYATT offer free breakfast?

Free breakfast isn’t offered at ANDAZ OTTAWA BYWARD MARKET, BY HYATT, but cooked-to-order breakfast is offered for a fee of between CAD 15 and 32 for adults, CAD 7.50 and 32 for children. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a casino at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?

No, there is no casino at this hotel, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (20-min drive) are nearby.

What time is check-in at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?

Free parking is not available at this hotel. Valet parking is available for CAD 48 per day.

Does ANDAZ OTTAWA BYWARD MARKET, BY HYATT have a pool?

ANDAZ OTTAWA BYWARD MARKET, BY HYATT does not have a pool.

Does ANDAZ OTTAWA BYWARD MARKET, BY HYATT have a restaurant?

Yes, there is a restaurant on site.

Does ANDAZ OTTAWA BYWARD MARKET, BY HYATT have a spa?

There are no spa services available at this hotel.

How close is ANDAZ OTTAWA BYWARD MARKET, BY HYATT to downtown Ottawa?

ANDAZ OTTAWA BYWARD MARKET, BY HYATT is 0.7 mi away from Ottawa.

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 988 out of 1667 reviews
Rating 8 - Good. 341 out of 1667 reviews
Rating 6 - Okay. 139 out of 1667 reviews
Rating 4 - Poor. 97 out of 1667 reviews
Rating 2 - Terrible. 102 out of 1667 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lacey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are great, loved the roof top bar and really enjoyed the breakfast at the first floor restaurant. Friendly and efficient staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located downtown. Close to restaurants , and very easy walking around the area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Charles

Stayed 1 night in Jan 2025

10/10 Excellent

Josée

Liked: Cleanliness, staff & service, property conditions & facilities
Suite was spacious and enjoyed the Byredo amenities
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem that happened was they thought I got valet parking and I don't own a car or even drive. Other than that, it was a really nice hotel to stay in. With amazing view and modern bathroom.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay start to finish and loved the convenient location being so close to the market and shopping centre
Stayed 1 night in Jan 2025

6/10 Okay

Jacinta

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Eleonora

Business traveler
Liked: Cleanliness, staff & service, room comfort
If you don't mind loud construction then stay here if not pick another hotel as the noise was crazy loud and disruptive
Stayed 2 nights in Jan 2025

8/10 Good

Aashia

Stayed 1 night in Jan 2025

10/10 Excellent

Liam

Stayed 2 nights in Feb 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and bathroom
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Tom, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff and lovely room. Sad to see the Byward Market area go downhill.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Super fin de semaine
Stayed 2 nights in Jan 2025

2/10 Terrible

Justin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I'll break down why we will never be returning to this location. 1. Booked our room a week in advance for a birthday getaway and was not informed conveniently until after the room cancellation was nonrefundable about the construction happening all around the building ( they offered earplugs as a solution... a solution for "controlled explosions... ") didn't affect us as it was the weekend but zero effort was put into sound deadening in the rooms, street noise was the worst we've experienced in all our Ottawa stays 2: 24-h notice again about no on-site parking, happy to charge $50 to valet you to an unknown parking garage which we did because what choice did we have? Told to park anywhere in front of the building and wait for valet only to be greeted with a $120 parking ticket. Oficer explained this hotel does this so often that if I went to the ticket payment office and told them that the "Andza hotel" told me to park there they would terminate the ticket but she needed to issue it as it's a frequent problem due to having 2 valet spots available for a 12 story building. Manager told us it was my fault, only once I started to get loud and vocalize how shady this 24hr notice was did the manager whisper "he himself" would handle the ticket "as a birthday present to my wife..." was very uncomfortable. Confirmed before booking The rooftop patio (sole reason for our stay) was open only to arrive to it being closed for the season weeks ago. The vehicle was returned damaged.
Stayed 1 night in Jan 2025

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view down the market at night is amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Stayed 1 night in Jan 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Construction

The hotel was beautiful and the service was great. But I was a little concerned when I saw the type of construction that was happening in the lot next door. Had I know about the type of construction I probably would not have stayed here. I was very uncomfortable with the depth of the excavation going on right next to the hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025