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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property
4-star eco-certified hotel near Byward Market Square

Choose dates to view prices

Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
In-room safe, desk, blackout drapes, soundproofing
Front of property - evening/night
Breakfast served
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    ‪3 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout drapes, soundproofing

Andaz, Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

8.8 out of 10
Excellent
(13 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(14 reviews)
  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Shower)

9.4 out of 10
Exceptional
(13 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(50 reviews)
  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

9.4 out of 10
Exceptional
(71 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, View

9.2 out of 10
Wonderful
(25 reviews)
  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, View

9.6 out of 10
Exceptional
(58 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, View

9.2 out of 10
Wonderful
(22 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ottawa

Downtown Ottawa stay.You'll be steps from Byward Market Square and within a 10-minute walk of University of Ottawa with a stay at this Downtown Ottawa hotel. Rideau Canal and Rogers Centre Ottawa are also within half a mile (1 km).

What's nearby

  • Byward Market Square - 3 min walk - 0.2 miles
  • University of Ottawa - 5 min walk - 0.3 miles
  • Rogers Centre Ottawa - 7 min walk - 0.4 miles
  • Parliament Hill - 12 min walk - 0.6 miles
  • Canadian Museum of History - 3 min drive - 1.4 miles

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪BeaverTails Canada Inc - ‬2 min walk
  • ‪Dunn's Famous Deli - ‬1 min walk
  • ‪Le Moulin de Provence - ‬2 min walk
  • ‪Lowertown Brewery - ‬1 min walk
  • ‪The Keg Steakhouse + Bar - ‬1 min walk

About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4-star eco-certified hotel near Byward Market Square
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4500 square feet (418 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified ANDAZ OTTAWA BYWARD MARKET, BY HYATT. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 16 levels
  • 2 bars or lounges
  • Meeting rooms
  • 4500 sq ft of conference space
  • 418 sq m of conference space
  • Built in 2016
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults, and CAD 7.50 to 32 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

Frequently asked questions

How close is ANDAZ OTTAWA BYWARD MARKET, BY HYATT to the airport?

ANDAZ OTTAWA BYWARD MARKET, BY HYATT is 10 mi (21-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

Does ANDAZ OTTAWA BYWARD MARKET, BY HYATT have an airport shuttle?

Airport shuttle services are not available at ANDAZ OTTAWA BYWARD MARKET, BY HYATT.

Does ANDAZ OTTAWA BYWARD MARKET, BY HYATT offer free breakfast?

Free breakfast isn’t offered at ANDAZ OTTAWA BYWARD MARKET, BY HYATT, but cooked-to-order breakfast is offered for a fee of between CAD 15 and 32 for adults, CAD 7.50 and 32 for children. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a casino at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?

No, there is no casino at this hotel, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (20-min drive) are nearby.

What time is check-in at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?

Free parking is not available at this hotel. Valet parking is available for CAD 48 per day.

Does ANDAZ OTTAWA BYWARD MARKET, BY HYATT have a pool?

ANDAZ OTTAWA BYWARD MARKET, BY HYATT does not have a pool.

Does ANDAZ OTTAWA BYWARD MARKET, BY HYATT have a restaurant?

Yes, there is a restaurant on site.

Does ANDAZ OTTAWA BYWARD MARKET, BY HYATT have a spa?

There are no spa services available at this hotel.

How close is ANDAZ OTTAWA BYWARD MARKET, BY HYATT to downtown Ottawa?

ANDAZ OTTAWA BYWARD MARKET, BY HYATT is 0.7 mi away from Ottawa.

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1022 out of 1717 reviews
Rating 8 - Good. 354 out of 1717 reviews
Rating 6 - Okay. 145 out of 1717 reviews
Rating 4 - Poor. 95 out of 1717 reviews
Rating 2 - Terrible. 101 out of 1717 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rakiya

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mandy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Great location. Complimentary drinks and snacks. Above and beyond service and very accommodating.
Stayed 1 night in Mar 2025

2/10 Terrible

Mikael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

JAMES

Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at a beautiful hotel! Staff were amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Chad

Traveled with family and small children
Stayed 1 night in Mar 2025

2/10 Terrible

JAMES

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I stay in the market area every month and thought I would try this hotel out. I was hoping it would be my new go to place instead of Le Germain and some other properties. Additionally I organize an annual conference and was considering the Andaz as the next hotel as we currently have another property with over 750 room days and will need more next year. Issues, gave my card to the desk staff and no one called, house keeping is every OTHER day. The ‘valet’ parking took over 20 mins to get my vehicle and it was filthy it was parked outside and covered in dust. Very disappointed and won’t be back, already booked the Westin for my next visit.
Stayed 5 nights in Mar 2025

4/10 Poor

mindy

There is ongoing construction, very no
Stayed 1 night in Mar 2025

8/10 Good

Pierre-Luc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lot of noice because of construction (parking)
Stayed 1 night in Mar 2025

8/10 Good

Jamie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent and I will stay here again. It was, however, impossible to obtain more than one facecloth for the 2 night visit.
Stayed 2 nights in Mar 2025

8/10 Good

Roger J

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Good location to shops, bars, restaurants but construction nearby is very loud in the rooms after 8am to 8pm
Stayed 3 nights in Mar 2025

10/10 Excellent

Jayson

Stayed 6 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly besides the loud construction (that we were warned about), I really enjoyed my stay here. The staff was very prompt to assist me with anything I needed and the room was tidy and well kept. There was a smart tv available and as many non-alcoholic drinks & snacks as you desire. There was $20/day parking nearby and you’re in walking distance of byward market. Would definitely stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Christina

Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

pauline

Business traveler, Traveled with pets
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Malheureusement, je n’ai pas du tout aimé ma soirée à l’hôtel. Je suis de passage à Ottawa pour le travail et je viens régulièrement. Je me disais que cet hôtel était bien pour le prix 250 $ la nuit. J’ai malheureusement eu une mauvaise expérience avec beaucoup de bruit du à des filles qui souhaitaient un anniversaire et qui faisaient la fête très fort , j’ai pourtant prévenu le concierge le soir, et j’ai dû faire venir la sécurité à 3h du matin. Les chambres sont belles. J’ai pris une vue sur la ville, mais les fenêtres sont très sales et elles ne sont pas nettoyées, et on ne peut rien voir. Il ne préviennent que après la réservation attention ! mais il y a des travaux pour un autre building à côté et il commence très tôt, même le week-end, j’avais du mal à écouter la télévision tellement le bruit est intense. Pas de café non plus dans la chambre, mais belles décoration et le staff a été à l’écoute de mes plaintes par la suite, merci à eux. Je ne retournerai pas.
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Traveled with partner
The staff here were incredible! The location was great too, so many things within walking distance! Really enjoyed our stay, thank you! -Katie Dingemans
Stayed 1 night in Mar 2025

2/10 Terrible

Feriel

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very very bad
Stayed 3 nights in Mar 2025

10/10 Excellent

Kristi-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Stayed 2 nights in Mar 2025

4/10 Poor

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Thavry

Stayed 2 nights in Mar 2025