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Hard Rock Hotel & Casino Ottawa

4.5 star property
4.5-star luxury resort in Gloucester

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Photo gallery for Hard Rock Hotel & Casino Ottawa

65-inch Smart TV with digital channels, streaming services
Exterior
In-room safe, laptop workspace, blackout drapes, free WiFi
8 restaurants, breakfast, lunch, dinner served; American cuisine
Superior Suite, 1 King Bed, Corner | Living area | 65-inch Smart TV with digital channels, streaming services

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4837 Albion Road South, Ottawa, ON, K1X 1A3
  • Place, Rideau Carleton Raceway
    ‪3 min walk‬
  • Place, Rideau Canal
    ‪9 min drive‬
  • Place, Canadian Tire Centre
    ‪29 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed, Roll-in Shower

9.8 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner | In-room safe, laptop workspace, blackout drapes, free WiFi

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ottawa

Gloucester stay.With a stay at this Gloucester resort, you'll be within half a mile (1 km) of Rideau Carleton Raceway and 6 miles (10 km) of Ernst & Young Centre. EY Centre and South Keys Shopping Centre are also within 6 miles (10 km).
View more Resorts in OttawaOpens in a new window

What's nearby

  • Rideau Carleton Raceway - 3 min walk - 0.2 miles
  • Rideau Canal - 9 min drive - 6.9 miles
  • Parliament Hill - 25 min drive - 19.9 miles
  • Canadian Tire Centre - 29 min drive - 25.8 miles
  • Casino du Lac Leamy - 31 min drive - 22.8 miles

Getting around

  • Greenboro Station - 10 min drive
  • Ottawa Fallowfield Station - 22 min drive
  • Ottawa International Airport (YOW) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald’s - ‬6 min drive
  • ‪Hunter's Public House - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Eva's Chip Wagon - ‬5 min drive

About this property

Hard Rock Hotel & Casino Ottawa

4.5-star luxury resort in Gloucester
There are 8 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. A casino, a 24-hour fitness center, and a terrace are also featured at the luxury Hard Rock Hotel & Casino Ottawa. Free self parking is available.

This 4.5-star Ottawa resort is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 5 levels
  • 8 dining venues
  • 3 bars or lounges
  • Built in 2025
  • Casino
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
Hard Rock Hotel & Casino Ottawa offers 150 accommodations with safes and coffee/tea makers. 65-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Things to do

  • 1,500 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Casino (56,511 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with digital channels
  • CD player
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 49.00 per pet, per night, plus a one-time cleaning fee of CAD 49.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for CAD 20.00 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 49.00 per pet, per night plus CAD 49.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

How close is Hard Rock Hotel & Casino Ottawa to the airport?

Hard Rock Hotel & Casino Ottawa is 5.8 mi (11-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel & Casino Ottawa?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Ottawa on Feb 18, 2026 start from $152.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel & Casino Ottawa have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel & Casino Ottawa.

Does Hard Rock Hotel & Casino Ottawa offer free breakfast?

Hard Rock Hotel & Casino Ottawa does not offer free breakfast.

Is there a casino at Hard Rock Hotel & Casino Ottawa?

During your stay you can enjoy the 56511 square-foot casino on site, featuring 1500 slot machines and 40 gaming tables.

What time is check-in at Hard Rock Hotel & Casino Ottawa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hard Rock Hotel & Casino Ottawa?

This resort offers free self parking. Valet parking is available for CAD 20 per day.

Does Hard Rock Hotel & Casino Ottawa have a pool?

Hard Rock Hotel & Casino Ottawa does not have a pool.

Does Hard Rock Hotel & Casino Ottawa have a restaurant?

There are 8 onsite restaurants, offering options like American cuisine and brunch.

Does Hard Rock Hotel & Casino Ottawa have a spa?

There are no spa services available at this resort.

How close is Hard Rock Hotel & Casino Ottawa to downtown Ottawa?

Hard Rock Hotel & Casino Ottawa is 9.8 mi away from Ottawa.

Hard Rock Hotel & Casino Ottawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 213 out of 296 reviews
Rating 8 - Good. 46 out of 296 reviews
Rating 6 - Okay. 24 out of 296 reviews
Rating 4 - Poor. 5 out of 296 reviews
Rating 2 - Terrible. 8 out of 296 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alessio

Stayed 1 night in Oct 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is well appointed and nice decor. Bathrooms are very good
Stayed 1 night in Nov 2025

6/10 Okay

Carrie-Anne

Liked: Cleanliness, amenities, property conditions & facilities
The front desk clerk told us that our room was on the third floor but it was actually on the fourth, which led to some confusion trying to find it. Why is room 1411 on the fourth floor and not the 14th? Why not number it as 411? Weird. She was also kind of abrasive about the error on the machine, blamed me for the incidentals signature not going through when it was not my fault the thing crashed. Not a great start.
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra, Ormond Beach

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, very clean, great rooms, staff was very friendly. The only drawback was that it was very far from downtown Ottawa and expensive to get back & forth. It would be nice if there were some kind of shuttle from the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spectacular! The dining options were great and the staff was amazing!
Stayed 2 nights in Nov 2025

10/10 Excellent

Demetrios, Pierrefonds

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hard Rock Hotel & Casino tremendously.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dave, Iqaluit

Liked: Cleanliness, amenities, property conditions & facilities
Rooom was very clean and spacious.
Stayed 4 nights in Oct 2025

10/10 Excellent

Domenico

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Dino

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

Hussein

Stayed 1 night in Oct 2025

10/10 Excellent

kimberley

Stayed 1 night in Nov 2025

10/10 Excellent

Marshall

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless hotel and room hard rock restaurant had excellent smash burger perfect stay will be back for sure!
Stayed 1 night in Nov 2025

10/10 Excellent

Sergio R.

Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Yungblud rocked the hotel and I stayed at the hotel and went to the casino Perhaps one of the best times I ever had since COVID Nice staff and good food
Stayed 1 night in Sep 2025

10/10 Excellent

Roderick

Stayed 2 nights in Oct 2025

6/10 Okay

Kelly

Traveled with partner
Liked: Cleanliness
The room and food were excellent. The cleaning staff and most bar tenders were good but lots of machines on gambling floor not working and technical issues which out a damper on the weekend
Stayed 1 night in Nov 2025

6/10 Okay

Rebecca

Stayed 3 nights in Oct 2025

10/10 Excellent

Patrick

Stayed 2 nights in Oct 2025

10/10 Excellent

Moshe, Bolton

Stayed 1 night in Oct 2025

10/10 Excellent

Annie

Stayed 1 night in Oct 2025

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, we had an accessible room for my mom and it was perfect. Only complaint there was no coffee for the morning, tray was empty and I only noticed when I went to make it. Staff was awesome, super friendly and helpful our first stay and definitely not our last!
Stayed 1 night in Oct 2025

10/10 Excellent

Trisha

Stayed 1 night in Oct 2025

10/10 Excellent

Shari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Music is a bit too loud. But overall it’s a nice casino
Stayed 2 nights in Oct 2025

10/10 Excellent

Stella

The hotel was beautiful. The parking lot was well lite for patrons. Food at cafe was excellent, very large portions. Enjoyed our visit certainly will return!!
Stayed 1 night in Oct 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, convenient services
Stayed 1 night in Oct 2025