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Hyatt Place Ottawa West

3.0 star property
3-star hotel in Nepean

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Photo gallery for Hyatt Place Ottawa West

Indoor pool
Room, 2 Queen Beds with Sofa bed | In-room safe, individually decorated, individually furnished, desk
Bar (on property)
Lobby sitting area
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Place, Wesley Clover Parks
    ‪2 min drive‬
  • Place, Bayshore Shopping Centre
    ‪3 min drive‬
  • Place, Queensway Carleton Hospital
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(158 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed

Room, 2 Queen Beds with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(145 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(32 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed, High Floor

9.6 out of 10
Exceptional
(57 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub | In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(12 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Nepean
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,130 reviews
$99 nightly
The price is $118
Mar 1 - Mar 2
Total with taxes and fees
Holiday Inn Express & Suites Ottawa West - Nepean by IHG

About the neighborhood

Ottawa

Nepean stay.Your stay at this Nepean hotel places you within 3 miles (5 km) of Queensway Carleton Hospital and Wesley Clover Parks. Bayshore Shopping Centre and Andrew Haydon Park are also within 6 miles (10 km).

What's nearby

  • Wesley Clover Parks - 2 min drive - 1.6 miles
  • Bayshore Shopping Centre - 3 min drive - 2.8 miles
  • Nepean Sailing Club - 3 min drive - 2.1 miles
  • Andrew Haydon Park - 3 min drive - 2.3 miles
  • Queensway Carleton Hospital - 4 min drive - 3.7 miles

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Pizza Pizza - ‬2 min drive
  • ‪Circle K - ‬10 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hyatt Place Ottawa West

3-star hotel in Nepean
Hyatt Place Ottawa West offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1183 square feet (110 square meters) and includes conference space. The business-friendly Hyatt Place Ottawa West also features multilingual staff, coffee/tea in a common area, and a communal living room. Self parking is free.

This 3-star Ottawa hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 1183 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2021
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Frequently asked questions

How close is Hyatt Place Ottawa West to the airport?

Hyatt Place Ottawa West is 11.9 mi (26-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

Does Hyatt Place Ottawa West have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Ottawa West.

Does Hyatt Place Ottawa West offer free breakfast?

Hyatt Place Ottawa West offers free buffet breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Hyatt Place Ottawa West?

No, there is no casino at this hotel, but Casino du Lac Leamy (20-min drive) and Rideau Carleton Raceway (24-min drive) are nearby.

What time is check-in at Hyatt Place Ottawa West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hyatt Place Ottawa West?

This hotel offers free self parking.

Does Hyatt Place Ottawa West have a pool?

Hyatt Place Ottawa West features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Hyatt Place Ottawa West have a restaurant?

Hyatt Place Ottawa West is home to The Placery, which features American cuisine and light fare.

Does Hyatt Place Ottawa West have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Ottawa West to downtown Ottawa?

Hyatt Place Ottawa West is 9.3 mi away from Ottawa.

Hyatt Place Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1326 out of 1941 reviews
Rating 8 - Good. 441 out of 1941 reviews
Rating 6 - Okay. 88 out of 1941 reviews
Rating 4 - Poor. 41 out of 1941 reviews
Rating 2 - Terrible. 45 out of 1941 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ksenia

Stayed 1 night in Nov 2025

10/10 Excellent

Gabriel

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
Great room, nice property , convenient location
Stayed 2 nights in Nov 2025

10/10 Excellent

Tintar

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice,
Stayed 1 night in Nov 2025

4/10 Poor

Andrew

Stayed 1 night in Nov 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 3 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

ANDREW

Stayed 1 night in Nov 2025

10/10 Excellent

Simon, Stayner

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean property! Highly recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than the limited breakfast my stay was great!
Stayed 2 nights in Nov 2025

2/10 Terrible

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The incompetence of the front desk staff is unbelievable. Two separate stays within a week and two separate people without a clue as to what they're doing.
Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the toilet paper and dispensers they use. Not sure what was going on there.
Stayed 1 night in Nov 2025

8/10 Good

Adaeze

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Sayed here twice. Big rooms, quiet, clean and comfortable. Worth the money.
Stayed 1 night in Oct 2025

8/10 Good

Ossama

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Sep 2025

8/10 Good

Ashraf

Stayed 1 night in Oct 2025

10/10 Excellent

Sid

Stayed 1 night in Oct 2025

10/10 Excellent

SARARAT

Liked: Cleanliness, staff & service, property conditions & facilities
Good food
Stayed 1 night in Oct 2025

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how modern the style in the entire hotel was. Great lounge and lobby. Spacious breakfast space. Super clean!!! And Ocean at our evening check in was so pleasant and shared a bright smile. Will definitely choose to stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Amenities
Everything was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Syeda Manisa

Liked: Amenities
Great!
Stayed 2 nights in Oct 2025