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4.3 out of 5

"Very clean property. Friendly staff. I did not like having to pay for parking. " More

By a verified traveler on Tue 07 Sep 2021

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Hotel Description

4-star eco-friendly aparthotel near Rogers Centre

City center retreat

Within a 10-minute walk of this Downtown Toronto aparthotel, you'll find Rogers Centre and CN Tower. Also, Ripley's Aquarium of Canada is within half a mile (1 km) and Scotiabank Arena is within 2 miles (3 km).

Business services

This aparthotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, as well as free WiFi in public areas and free Internet in public areas. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and concierge services.

Free Internet, LED TVs

The 394 apartments offer free WiFi and free wired Internet, LED TVs with digital channels, and room service. Coffee/tea makers, down comforters, and free bottled water are also available.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$228* Per night/room Sep 4 - Sep 5

Room, 1 Queen Bed (CN Tower View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Double Beds (CN Tower View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Toronto ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Toronto

Everyone (2) Couples (1) Family (4)
4 out of 5
Very clean property. Friendly staff. I did not like having to pay for parking.

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 26, 2021 by Michael Kim

Dear Kim, We are sorry for your experience with our parking. Thank you for your response and we will use this as a tool ensure great service to all our guests.

5 out of 5
it was very good. teh staff was friendly. Teh room was clean.

Posted by on Mar 31, 2020

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Comment from Hotel Management

Apr 7, 2020 by Travina

Dear guest, Thank you for staying with us. We are delighted to receive your positive feedback and definitely will share them with our staff. Hope that we will have the opportunity to serve you in the near future.

5 out of 5
It was walking distance to everything. Needs to have a spa. More football channels and basketball.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 11, 2019 by Michael Kim

Thank you very much for your review. We are thrilled you had a perfect stay with us. We will use this as motivation to ensure great service. Thank you very much!

5 out of 5
I liked the customer service rendered by the staff at the check-in desk.

Posted by on Sep 13, 2019

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Comment from Hotel Management

Sep 14, 2019 by Michael Kim

Thank you very much for your review. We will notify our staff that you have appreciated us. Thank you!

2 out of 5
not as clean and modernize. pool was not as the pictures

Posted by , from Philadelphia on Jul 13, 2019

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Comment from Hotel Management

Jul 13, 2019 by Michael

Thank you for your email and we are sorry your stay was not perfect. Please do not hesitate to contact me if you would like to discuss your stay further. Yours Sincerely, Michael O' Sullivan Director Of Operations

4 out of 5

Posted by on Apr 7, 2022

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5 out of 5
Kishor was amazing! He greeted us in such a welcoming way and provided us with the best accommodation possible. He was very professional, friendly and assured himself that our stay is pleasant. I would definitely come back to Hyatt in Toronto. Thank you so much!

Posted by on Aug 10, 2020

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Comment from Hotel Management

Aug 10, 2020 by Your Team at Hyatt Regency Toronto

Dear guest, Thank you providing your great feedback and we will definitely passed that along to Kishor. We are delighted to hear that you had a wonderful stay with us and truly look forward to welcoming you back in the near future.

Property Features

Hyatt Regency Toronto offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this aparthotel measures 24000 square feet (2230 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Hyatt Regency Toronto. For a fee, parking is available. This 4-star Toronto aparthotel is smoke free.

  • 394 guestrooms or units
  • 20 levels
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1990
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Union Station (1.2 km / 0.7 mi)
  • Metro station: King St West at Blue Jays Way East Side Stop (0.1 km / 0.1 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hyatt Regency Toronto offers 394 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 47-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Mix Bistro - This lobby lounge serves light fare only.

King Street Social - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 100 per accommodation, per day (maximum CAD 100.00 per stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests booked in Bed and Breakfast rate plans receive breakfast for 2. Any additional guests in the booking are charged an extra-person charge per night that includes breakfast.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 20 per person (approximately)
  • Self parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per day (maximum CAD 100.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Toronto
  • Hyatt Regency Toronto
  • Hyatt Toronto
  • Hyatt Toronto Regency
  • Regency Hyatt Toronto
  • Regency Toronto
  • Toronto Hyatt
  • Toronto Hyatt Regency
  • Toronto Regency Hyatt
  • Hyatt Regency Toronto Hotel Toronto
  • Hyatt Regency Toronto Hotel

You should know

  • The seasonal pool will open May 20 and close September 06.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.