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Sheraton Fallsview Hotel

4.0 star property
Family-friendly 4-star hotel near Fallsview Indoor Waterpark

Choose dates to view prices

Photo gallery for Sheraton Fallsview Hotel

Couples treatment rooms, hot tub, body treatments, hydrotherapy
Creator video
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Premium bedding, in-room safe, desk, blackout drapes
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Gym

Explore the area

View in a map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬

Room options

View all photos for Room, 2 Queen Beds (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (View)

7.0 out of 10
Good
(179 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(93 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

8.4 out of 10
Very good
(34 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(237 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (View)

8.0 out of 10
Very good
(121 reviews)
  • Park view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed (View)

Room, 1 Queen Bed with Sofa bed (View) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed (View)

8.4 out of 10
Very good
(25 reviews)
  • Water view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (View)

Room, 2 Queen Beds (View) | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (View)

8.6 out of 10
Excellent
(189 reviews)
  • Water view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub (View)

View from room

Room, 2 Queen Beds, Bathtub (View)

8.8 out of 10
Excellent
(159 reviews)
  • Water view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (View)

View from room

Room, 2 Queen Beds, Balcony (View)

8.6 out of 10
Excellent
(171 reviews)
  • Water view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (View)

View from room

Room, 2 Queen Beds, Balcony (View)

9.0 out of 10
Wonderful
(125 reviews)
  • Water view
  • 374 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony (View)

9.0 out of 10
Wonderful
(150 reviews)
  • Water view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony (View)

9.0 out of 10
Wonderful
(152 reviews)
  • Water view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Balcony (View)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Balcony (View)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Niagara Falls

Clifton Hill stay.A stay at this Clifton Hill hotel places you steps from Oakes Garden Theatre and within a 5-minute walk of Queen Victoria Park. Fallsview Indoor Waterpark and Casino Niagara are also within half a mile (1 km).

What's nearby

  • Clifton Hill - 1 min walk - 0.0 miles
  • Queen Victoria Park - 1 min walk - 0.1 miles
  • Casino Niagara - 3 min walk - 0.2 miles
  • Niagara SkyWheel - 3 min walk - 0.2 miles
  • Fallsview Indoor Waterpark - 5 min walk - 0.3 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪IHOP - ‬4 min walk
  • ‪Boston Pizza - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Rainforest Cafe - ‬2 min walk
  • ‪Antica Pizzeria & Ristorante - ‬6 min walk

About this property

Sheraton Fallsview Hotel

Family-friendly 4-star hotel near Fallsview Indoor Waterpark
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 18 meeting rooms. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

  • 669 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Casino
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
Hilton Niagara Falls/Fallsview Hotel & Suites
Fallsview
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very Good, 13,732 reviews
$136 nightly
The price is $160
May 25 - May 26
Total with taxes and fees
Hilton Niagara Falls/Fallsview Hotel & Suites

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Self parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Water park
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 36.951 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Frequently asked questions

How close is Sheraton Fallsview Hotel to the airport?

Sheraton Fallsview Hotel is 9.9 mi (19-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Fallsview Hotel?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Sheraton Fallsview Hotel on May 19, 2026 start from $203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Fallsview Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Fallsview Hotel.

Does Sheraton Fallsview Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Fallsview Hotel, but buffet breakfast is offered for a fee of CAD 42.95 for adults and CAD 21.48 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Sheraton Fallsview Hotel?

During your stay you can enjoy the 95000 square-foot casino on site, featuring 1700 slot machines and 40 gaming tables.

What time is check-in at Sheraton Fallsview Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Sheraton Fallsview Hotel?

Free parking is not available at this hotel. Self parking is available for CAD 50 per night, and valet parking for CAD 70 per night.

Does Sheraton Fallsview Hotel have a pool?

Sheraton Fallsview Hotel features an indoor pool, a seasonal outdoor pool, and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Sheraton Fallsview Hotel have a restaurant?

Sheraton Fallsview Hotel is home to Massimo’s Italian, which features Italian cuisine.

Does Sheraton Fallsview Hotel have a spa?

Pamper yourself with a day at Christienne Fallsview Spa, where you can enjoy massages, Ayurvedic treatments, and body scrubs.

How close is Sheraton Fallsview Hotel to downtown Niagara Falls?

Sheraton Fallsview Hotel is 0.2 mi away from Niagara Falls.

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3870 out of 6964 reviews
Rating 8 - Good. 1500 out of 6964 reviews
Rating 6 - Okay. 759 out of 6964 reviews
Rating 4 - Poor. 379 out of 6964 reviews
Rating 2 - Terrible. 456 out of 6964 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Dee

Stayed 3 nights in Mar 2026

4/10 Poor

sara

Traveled with family and small children
Liked: Amenities
Disappointing Birthday Stay – Did Not Receive Room Type Reserved ​Rating: 2/5 Stars ​I have stayed at the Sheraton Niagara Falls twice before with no issues, but unfortunately, our most recent stay for a triple celebration (Family Day and two birthdays) was a major letdown. ​The Issues: ​Room Discrepancy: I booked and paid for a Full Fallsview room with a King bed and sofa bed. Despite calling three times, I was told at 10 PM that they didn’t have the room available. I ended up in a room with a partial view and no sofa bed. ​Noise & Maintenance: The elevators were under-serviced/broken, leading to long wait times. Furthermore, we were woken up early in the morning by neighbors fighting, as the walls provided little soundproofing. ​Service Recovery: While the staff was polite and offered macarons for the birthday, the only financial compensation offered was a $50 parking discount. This does not make up for the price difference of the premium room I actually paid for. ​Pros: ​Excellent location and walking distance to Starbucks and local restaurants. ​Convenient access to the Fallsview Indoor Waterpark. ​Final Verdict: The location is great, but the service and room management didn't match the premium price point. If you book here, double-check your room assignment immediately upon arrival. I’m disappointed that my family’s special occasion was dampened by these avoidable issues. ​Disappointed.
Stayed 1 night in Feb 2026

10/10 Excellent

Vishal

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, checking was extremely fast and flawless. No issues. Overall hotel was clean and well maintained. Rooms were spacious with a great few of the falls.
Stayed 2 nights in Feb 2026

10/10 Excellent

Juvy

Stayed 2 nights in Feb 2026

2/10 Terrible

April

Stayed 2 nights in Feb 2026

6/10 Okay

Zack

Stayed 1 night in Feb 2026

10/10 Excellent

Ujjaval

Stayed 2 nights in Feb 2026

10/10 Excellent

Janet

Staff are always helpful, pleasant and proffered
Stayed 2 nights in Jan 2026

8/10 Good

Unnati

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good experience overall except for the elevators which took forever as a few were not working.
Stayed 2 nights in Feb 2026

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
we had a great time. nice location - can easily. get to the waterpark, Clifton Hill and many other attractions.
Stayed 3 nights in Jan 2026

8/10 Good

wendy

Traveled with family
Liked: Cleanliness, amenities
it was fairly clean, staff was very friendly, but overall i think we are paying the high price for an amazing view
Stayed 2 nights in Feb 2026

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful falls view room. Property was in a great location, convenient to major attractions. Elevator service was not great which was a big annoyance and many of the necessities in the room such as tissues and handsoap were out. Other than that it was a wonderful stay
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
The room was impeccably clean, with spotless surfaces and fresh linens, while the staff were exceptionally friendly and attentive, making the overall stay pleasant.
Stayed 1 night in Feb 2026

2/10 Terrible

oksana

Traveled with family and small children
Liked: Amenities
Broken elevator not ok
Stayed 1 night in Feb 2026

6/10 Okay

Siddharth

Traveled with family
Liked: Cleanliness, amenities
Elevators were super slow.
Stayed 1 night in Feb 2026

8/10 Good

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Petrit

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Feb 2026

4/10 Poor

Qi

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This was our worst stay here, and we used to visit several times a year. Staff were cold and clearly undertrained during busy hours. We were given the wrong room and didn’t get our first room until after 5 PM despite a 4 PM check-in. We were promised a late checkout as compensation, which was not honored. Management never responded to our complaint. Many guests were also complaining. We won’t be returning and can’t recommend this hotel anymore.
Stayed 1 night in Feb 2026

6/10 Okay

Aneesa

Disliked: Cleanliness
There was someone bra in the washroom when we arrived and I had to ask housekeeping to remove it. Also the TV was not working.
Stayed 1 night in Feb 2026

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service…..friendly staff…..nice room
Stayed 2 nights in Feb 2026

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay in Niagara! From the moment we arrived, everything was absolutely perfect. The hotel itself was beautiful, clean, and very comfortable. Every staff member we encountered was friendly, professional, and welcoming. A special mention to the valet service — they were prompt, courteous, and made everything so easy from arrival to departure. The level of service truly made our trip stress-free and enjoyable. We couldn’t have asked for a better experience and will definitely be back. Highly recommend this hotel to anyone visiting Niagara! ⭐⭐⭐⭐⭐
Stayed 1 night in Feb 2026

8/10 Good

Anmol

Stayed 1 night in Feb 2026

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, amenities
Room in good shape, staff good. When i booked the room, i was 100% positive i had booked a room with a view of the falls. However when i signed on, i was on the 9th floor facing the city... worste view i have ever had. When i inquired, i was told there is nothing they can do, and to take it up with hotels.com up with hotels.,
Stayed 1 night in Feb 2026

8/10 Good

Joann

Liked: Cleanliness, amenities
Great location, room is nice and spacious, cleaniness okay, noise level is abit loud in early mornings and evenings. Easily accessible to all attractions. Cleaning staff missed our room cleaning because they're too busy. Elevators are long long long wait almost anytime of the day. Parking are easily accessible. Overall I am happy with my stay.
Stayed 2 nights in Feb 2026

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the person at the desk was great and allowed us to upgrade our room. We had the buffet dinner which was wonderful and filling. The only downfall was that there were kids right above our room and they were running back and forth in their room around 11pm and then again around 8:00am. Otherwise our stay was great!
Stayed 1 night in Feb 2026